Dr. Thai is a very caring doctor. Answered all questions…read morethoroughly. She made me feel very comfortable. Office staff excellent and welcoming. Would definitely recommend.

It was worth waiting for 5 months to see Dr. Thai. Everything from the prep to the day of procedure…read morewent as described. Even when the facility told me my appointment was cancelled by someone (not me), Dr. Thai was able to squeeze me so all the prep wasn't wasted. it was a pleasant experience for a colonoscopy.

I had an emergency in December last year and needed to be seen in 2 months. I was able to get an…read moreappointment with Dr Yaghooti right away. Dr Yaghooti was very thorough in understanding my condition and listened carefully to my comments and questions. She was so patient, unhurried and listened. I felt heard and understood. We arranged for my procedure and diagnostic lab work the same day. As I was leaving Dr Yaghooti let me know she was available for any questions or concerns. On the day of the procedures, she stopped in to assure me and to let me know she would see me afterwards too. I'm totally satisfied with my interactions with the office staff and with Dr Yaghooti. For top quality medical care I highly recommend Dr Ribera's office for your medical care.

"Thank you" to the entire office staff for your kindness, professionalism, & creating a most…read morewelcome environment. Dr. Yaghooti, your expertise & compassion made a profound difference in my routine procedure yesterday. I feel most fortunate to be under your care. Please thank the entire extraordinary team @ The Endoscopy Center in Burlingame. I am truly grateful!

Had my first ever colonoscopy with Dr. Lee. My experience was more than satisfactory (under the…read morecircumstances). Dr. Lee has great staff, and his process is very smooth. He spend just enough time with during the first visit to explain everything, in simple terms, and answer any questions. On the day of the procedure, everything was done perfect. I don't remember the actual procedure as I fell asleep after the doctor told me that he was going to start administering the medicine. At these words I woke up, and I was all done! My wife picked me up, and I was completely up and running within hours. Fully recommend Dr. Lee, and will see him again in 10 years!

First, I would like to say that Dr. Lee is an excellent physician. He is patient, attentive, and…read morenever makes you feel rushed during appointments. He truly listens and takes the time to address concerns, which is greatly appreciated. Unfortunately, my experience with the front desk receptionist, LYNN, has been extremely disappointing. Interacting with her has been frustrating and discouraging. She comes across as very unprofessional and lacks the patience and compassion that are especially important in a medical office -- particularly when working with elderly patients or individuals who may struggle with technology, such as online portals or email communication. Instead of feeling supported, I often felt as though getting assistance or scheduling an appointment was an inconvenience to her. A medical practice should be welcoming and helpful from the very first point of contact, and that has not been my experience. It is frustrating and painful to deal with this woman. Dr. Lee provides wonderful care, but the front office experience does not reflect the same level of professionalism and compassion. I hope this feedback is taken seriously, as the right front desk staff can make a significant difference in patients' overall experience.

Dr. Verghese is an excellent , well-skilled, humble Doctor /Surgeon who…read more I highly recommend to anyone. He performed an endoscopy to me like 15 years ago. Through the years he continued to monitor my gastro. problems with appropriate tests such as colonoscopy and/or endoscopy. Both being always painless and conclusive. He calms my nerves with his great knowledge , skills and expertise ! I am truly grateful to Dr. Verghese and our Lord ! May his tribe increase and if only ALL doctors could be like him !!!

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

I was refered to Dr. Osterhoff by my primary care physician, Richard Jordan (see my review.) The…read morereviews I have seen & my docotr talking about him put me at ease that this was the right decision. He is very nice, thoroughly explaining everything to you & what to expect & different theraputic options. The staff I innitially talked to about a colonoscopy was very friendly & thorough. I came in to see him for my GERD which he did an upper endoscopy for at the same time. Fastforward a month & yesterday, was the big day. He came into the room & went over everything & made sure any questions were answered. Once in the or, Joe & Cindy, the or tech & nurse were wonderful, as was Dr. Phan from anathesiology. They made sure I was comfortable & the tests went well. I had a couple polyps on my colon & some stomach polyps which are normal for taking antacids. He came back in my pre/postop room & went over everything as did Mark, one of the nurses & Cherity was the nurse who started my iv & did the innitial work up. So, for wonderful gi care with a friendly, knowlegable, & caring doctor & staff, Dr. Osterhoff cannot be beat. Keep up the good work guys.

Worst Doctor ever. Was super dismissive and had little time to talk - seemed like he had more…read moreimportant things to do. I asked him (a GI) if there was any connection with the brain and the gut and he immediately answered no despite hundreds of research studies that points to the fact there is a connection. He never mentioned that there was a possibility of cancer until I came out of my colonoscopy and asked him how it went and he said 'Well you have cancer." No bedside manner exists, personality is non-existent, and generally seems like a miserable person. If you hate your job that much, why do you keep showing up and taking the lives of your patients into your depressive hands. UCSF should revoke his degree.

Dr. Levenson is the best! My second colonoscopy at this facility and I am very happy with my…read moretreatment and care. I had my consultation w/ Dr. Levenson and he as before, was professional, answered all my questions and made me feel at ease. Day of my appointment-Melissa, at check in was friendly and kind with my anxiousness. Una, Kerri and Lorraine are an amazing team! They were professional, kind and efficient. You know you are in good hands. The next business day I received a follow up call from Megan. I always recommend this facility because of the care they provide.

Dr Kao and Dr Levenson are great doctors. Thank you for providing me with life changing relief!read more

Very unprofessional staff and rude. Her administration team asked me what to write on their medical…read moreform to request Ironspan to appeal that medication. Nothing got approved and my mother went 9 months without her ironspan iron medication. Very disappointed.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

My friend, a retired nurse, provided me with the recommendation to see Dr Chin. When I arrived,…read morethe very first form the admin had me sign was a financial responsibility form for labs, etc. Hmm, that was the first red flag. My appointment was right before lunch, and he was late by 35 mins so by the time we were done, it was during the admin staffs' lunch hour. After the 15min with Dr Chin, I left the office to use the restroom prior to picking up the lab boxes. When I returned, I found the door to the office to be locked, and spent 5mins outside waiting for the admin to open the door. Why would they lock the door? This isn't a supermarket or Trader Joe's with last minute shoppers trying to get in! The doctor ordered 2 lab tests, and when the admin (heavy set, Filipina I believe) provided me the lab supplies, considering the financial liability form I signed I had a few questions regarding Medicare coverage, she was very short with me. I think she was irritated at dealing with me during her lunch break. Net, she had no answers regarding coverage, and told me to call the numbers on the lab forms. Of course, when I called both numbers the following days (2 diff labs), no one returned my calls. After she provided the lab supplies I left but forgot to grab my hat. So I am banging on the locked door, this time for 10mins before the admin came to open the door. I tried calling but of course no answer, similar to the complaints and comments of the other reviewers. While Dr Chin may be a solid GI doc, the whole experience was a turn off. This medical group should consider spending more $ on the admins/experience, it's not like they cannot afford it. I ended up seeing a GI doc at Stanford who is excellent, informs me of what Medicare covers, and very happy I made the switch.

Dr. Chin helped diagnose a troublesome feeling in my chest which ended up being GERD. Through the…read moreentire ordeal he talked me through his thought process and the liklihood of it being x or y, while respectfully addressing my concerns. It felt like he was really in my corner and wanted the best for me. The endoscopy to confirm was also straightforward and well-explained.

Dr. Kao is wonderful. He is absolutely very professional, efficient and supportive. He has the best…read morebedside manner. It's very comfortable to talk with him and the way he did the procedure is gentle and caring. Most of the nurses and staff in his clinic are very nice, but a few of them are just like robots.

I cannot say enough wonderful things about Dr. Roger Kao and his incredible team! From the moment I…read morearrived for my procedure, I felt like I was in the best hands. Dr. Kao and his staff were not only professional but also incredibly warm, caring, and empathetic. He's a doctor who really knows how to get to the bottom of things (no, that won't be the last pun...unfortunately). I was initially nervous about having my procedure done without anesthesia, but the team immediately put me at ease. They explained everything thoroughly and made sure I felt calm and relaxed throughout the process. To my surprise, the procedure wasn't bad at all! Seriously, on a pain scale (1-10) it never got more than a 2--and that was only for about a second. I know pain tolerance is subjective, but I had NO pain during this procedure (Pain is in the brain!). Dr. Kao and his team's calming presence and genuine concern for my comfort made all the difference. I feel bad because I forgot the name of the lovely lady who was talking in my ear and calming me, literally the entire time, while Dr. Kao was....getting to know me. The whole team kept me calm and even made me laugh during the procedure--Who knew a colonoscopy could be this much fun?! Dr. Kao and his team are not just skilled, they're also incredibly compassionate. He and his team never made me feel like just another patient; they treated me like a person and I genuinely felt cared for. So, if you're looking for a gastroenterologist who will handle your care with dignity, professionalism, and maybe even a little humor, I can't recommend Dr. Kao enough.