I came to Dr Horn to get a lower face lift and neck lift. I couldn't have been more pleased with his work. It is now week 2 and I am so happy with my progress. My friends think I look at least 15 years younger. Thank you, Dr Horn!!!!!! I would also like to add that his staff is remarkable! In particular, I want to give a shout-out to his nurses, Barbara, Britney and Autumn. I felt so well taken care of! You are all true professionals!!!! read more

I had a tummy tuck with muscle repair and lipo to the mons, abdomen, and flanks Jan 2024. I went for my 1 year post op appt and was disappointed in my results as my sides didn't transition into my hips well. I don't like to look at myself in the mirror I look like I have a rubberband around my waist. read more

Michael Horn Plastic Surgery & Med Spa - Side - Cosmetic Surgeons Near Me - Chicago, Illinois

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Be careful if you pay cash... I need to address a serious issue regarding my refund from the clinic. After my initial appointment for a breast reduction and a tummy tuck, I was enthusiastic about proceeding with the surgery. Despite this, during my pre-op appointment, I was informed that my BMI was too high, which I believe should have been communicated to me at the very beginning. I scheduled my surgery date and paid in full, assuming everything was in order. Following your request, I allowed you to keep my cash payment while I worked on my weight loss. Now that my insurance will cover the procedure, I requested my refund for the cash payment in the first week of May 2025. However, it's been 45 days, and I still haven't received my money. You've given me multiple excuses: first, you couldn't find my $20,000 payment despite me providing the receipt; second, the person responsible for authorizing payments is out of town; and third, the individual who signs checks is also unavailable. This is unacceptable. I need my refund processed immediately. I can no longer accept a check; I require the funds to be wired to me or for me to pick up the cash in person, as that is how I initially paid. Please respond promptly with a resolution. My patience has worn thin, and I expect this matter to be resolved without further delay. read more

It's always a pleasure visiting the office. Erin and Jaz took time explaining the new skin care products. I love their passion for aesthetics and patient care. As we age, having access to the latest technologies and products is nice. It is important to find someone you can trust and can lay out the procedures in the simplest terms. Grateful to have them and their services. read more

I've been putting this review off for a while now. I think it's important to put my experience out there for others to learn from. I first heard about MH through an acquaintance of mine that had one of the nicest figures I'd seen in awhile. She admitted her breasts were not natural and how she got them done by MH. They looked perfect! MH is the perfect Chicago doctor to get breast implants. Although, I did not become a patient for that. I explored all of my options to improve certain areas of my body and they gave it to me straight. I will say if you don't do your research, they will try to up-sell you on procedures you don't need done. I jumped the gun and agreed to what they advised me. Everything was in a decent range considering a world renowned downtown Chicago plastic surgeon. I would suggest if you want your entire body done (like a friend of mine) it is cheaper to do outside of the US (although more risky if you don't do extensive research) MH is a wonderful soul. He is a bit socially awkward and possibly borderline autistic. I think that's what makes him brilliant as a surgeon. I really enjoy him as a person although my interactions with him were brief and a handful of times. He is obviously an extremely busy doctor. The staff has extremely high turn over. I've been a patient since 2019 and I have seen an array of faces and persons throughout. Although, everyone has always been friendly and helpful. I suspect it's a stressful job and the clients can be difficult (myself included but comparatively mild compared to worst case scenarios). There are two staff members that have been the longest standing there and I pray they don't leave. They only have one medical esthetician named IRINA (my phone loves to all CAPS her name idk why) who has helped me with touch ups and body contouring. I adore Cassie K who is their nurse practitioner who does fillers, botox, etc. She plumped up my lips two years ago and we stopped at the perfect time without the duck like features. You MUST know your limits and she helps with that. They are always honest and helpful with all the work you want to do to help you feel like your best and most beautiful self. They always hook up their staff with work they do to their face and I have seen glow ups where it's not overly done and very natural. MH is all about enhancing your natural features. I'll have to admit it was funny and ironic that one of the first times I was there they played Bruno's "Just the way you are." while sitting in the waiting area. There is 16.00 parking you get validated on the 6th floor. Normally for 2 hours it's 35.00. Make sure to take pictures of where you park. MH is on the 15 floor and one of the 2 elevators only goes to the 12th floor. Overall, I'm satisfied. The high turn over makes things a bit difficult as far as communication and follow up. As a long standing patient/client it does make things easier when you have long standing employees who know the ropes and remember who you are and your situation. I've probably had to reiterate things a few times now to several different people BUT it always gets handled and they seem to always do the right thing when it comes to handling difficult situations. read more

Hi, my name is Trina. I just completed my first Morphesus 8 microneedling treatment with Irina. I am honest when I say, the process was not as painful as I have heard. She took her time and numbed me well and kept me informed through the entire process. She truly cared about me feeling confident about the treatment and she is skillful, patient, comforting and understanding about my concerns. I fell asleep as usual while because I am relaxed while there. I will be going back for my second treatment soon. You will love Irina!! read more

I had my implants replaced with the new gummy bear ones. I also had a neck lift with fat transfer. Followed up with a gliding brow lift! Absolutely amazing results Thanks you Dr Horn and staff read more

So I healed decently from my surgery. The only thing is i'm left with some pretty large and noticeable scars, along with discoloration from my surgery. I tried to follow up a few times on scar revisions and possible lasers to take away some of the left over hyperpigmentation and was left ghosted. I tried to follow up for an entire year. In hindsight, I should have spent a little more and went with someone else because i'm in a similar, only slightly different boat from where I started. read more

I am writing an updated review in regards to the customer service because I am so impressed with how the office manager handled my Monica called me when she returned from vacation to follow up on my experience. I felt like she was taking my concerns seriously and informed me that changes were made so clients would be updated after 10 minutes of waiting if their appointments running late. I think client service in the waiting room is juat as important as the service you pay for so I appreciate the follow up!! She also offered me a service or skin care kit to make up for the money I lost traveling there. I didnt know what to expect, however take a look at what I received!! Way more than I expected with a hand written card and a beautiful candle. I am so impressed by the personal touch from Monica because its not an experience I usually have! I hope the office sees this and lets Monica know she is doing an awesome job with her customer service!! read more

Michael Horn Plastic Surgery & Med Spa - Personal note, candle and professional skin care kit - Cosmetic Surgeons Near Me - Chicago, Illinois

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From the moment my consult started, I felt at home with Dr. Horn's team. An office run by women, for women could not be a more empowering experience! I've had a positive experience with every member of his staff. From being treated upon arrival by Jessica, to Queenie's patience and elaborate responses to my questions, I felt very informed in my decision to get a breast augmentation. The implant selection process began with me explaining my goals and trying on different sized implants. Dr. Horn is very honest in what he thinks will be the best fit for my body shape and goals, which led me to the SSM implant. Needless to say I was nervous the morning of my surgery. Upon arrival, I was greeted at Dr. Horn's state of the art surgical center. I received a covid RAPID test, so I knew I was safe going into surgery. Meeting with Dr. Horn one last time before being put under, he answered all questions I had, and I felt we were on the same page about my goals. Next thing I know, I woke up with new boobs! Dr. Horn provided me with medication to ease any discomfort I had, and I was sent home to recover. The day after surgery, Nurse Jessica checked In to see how I was doing. Even months later, I was still able to access nurse Jessica, who answered any and all questions I had about the recovery process. I could not be happier with my results, or the decision I made to get my breasts augmented by Dr. Horn! For photos, look at Dr. Horn's social media read more

I found this gem through a Facebook ad. I already had a Botox person I was using for the past couple of years. But the Michael Horn Spa was offering a huge filler and Botox deal I couldn't turn down. So happy I went here! Autumn's knowledge and customer service made the booking process super easy. Suzanne was my nurse and she was amazing! She made me feel so comfortable and at ease. I was so happy with my results and I will not go anywhere else now. read more

Never a reach out to see why I am not happy. Terrible surgeon and doesn't even have his own facilities. Goes to a rental surgery center and I still have issues from what he did. He should never have done it would not recommend under any circumstance. read more

Excellent Experience!  I met with Dr Horn in late November of 2018 to discuss liposuction along with a gynecomastia procedure at the same time. In reading other negative Yelp reviews for Dr Horn stating that he does not come to check on you after surgery was not my case as he for sure came and checked on me. The entire team at his office is great and will take great care of you before and after your procedure.  Please take the time to go have a consultation and learn more about his services. I have since also met another of his patients from 12 years ago that had a great experience as well.  The surgery center team was excellent. I received a call the following day from a nurse checking on me and offering suggestions. read more

I went in early this week to undergo a breast augmentation by Dr.Horn. I am overjoyed with the results! The shape and size Dr. Horn recommended ended up fitting my body perfectly. All of the office And surgery center staff were wonderful and treated me like family. So far I have had a really smooth recovery and would recommend Dr. Horn and his staff to anyone who is looking to have a breast augmentation. read more

UPDATED REVIEW - Scarred during laser hair removal. ****A couple of days after my review was posted, their office called me in an effort to address my issue, which I appreciate. They apologized and offered me a treatment to see if they can fix the scar. I will go in a few months and will update this review. Original review: Sharon was treating me and she turned the equipment so high, that it burned like hell when I was zapped. I told her and she gave me an ice pack which did little to nothing to relieve from the pain. I even had to stop at the pharmacy near by to get some ointment. Arriving home I noticed that from red it had turned black, like singed! I sent her a photo and she said it'll go away and to keep putting cream on it. 2 years later, it's STILL SCARRED. I'm so mad and feel so stupid that I let this go so easily. I swore off this place and told myself to forget it but talking with some people today theu convinced me I owe it to people to let them know about my experience. Stay from Sharon and the laser services. Very disappointed and scarred for life. read more

I went for Med Spa services and found the office staff, Nurse Practioner (Suzanne) and esthetician (Irina) to be very professional, educated, and compassionate. I have had a few visits and had excellent results with treatments I have had. Looking forward to continuing services with the great team! read more

I just had the Morpheus 8 treatment done on my face. I have to say Irina, the esthetician was amazing. She was gentle and extremely reassuring. I absolutely felt like I was in good hands. I would definitely recommend seeing her if you want this treatment done on your face. I can't wait to see the results. read more

I had a BA with Dr. Horn 11 years ago. I remember him being very late (1.5-2 hrs) to surgery, but I was 19 and just excited for my new pair. Outside of some unpleasant long term scarring (keloids, textured scars), I was happy with the results. Fast forward 11 years later, I scheduled a virtual consult cause these babies have bottomed out. The first consult, they called me on the wrong day. The second consult, they never called. The third consult, they called 30 minutes early. The girl on the phone made it seem like an inconvenience that I couldn't talk earlier and hung up without saying bye. Fine. But then of course, no call at 9:30 as planned. Hours later and still nothing. I'm not 19 anymore and would rather take my business somewhere else. Disappointing, but fortunately there are plenty of other doctors out there who I have had nothing but great experiences with so far. I'll be moving on. read more

If that were the case I wouldn't have had to write this review. I find it shocking that as a plastic surgeon the way I looked seemed satisfactory. I had to pay over 12,000$ to get my breasts fixed. The surgeons I saw after seeing you were blown away by how disfigured I looked. Please don't give the facade of caring. This was a 3 year battle to which you gave no help, no care, and no solution. read more

Dr. Michael Horn did my breast augmentation on Feb. 22, 2019 and I already couldn't be happier with my results! I had no bruising and my scars are nothing but a little line under my breasts, my recovery was way easier than I had expected and I give all the credit to his gentle hands! I expected perfection and he gave me exactly that! The staff there has always been very friendly and attentive from my first appointment for my consultation to my post surgery appointments. Dr. Horn may be busy but his work speaks for itself and I would recommend him to anyone!!! read more

Dr. Michael Horn is wonderful! My face looks so radiant and youthful after every procedure done by him. I am so happy to have found an excellent beauty doctor like him. read more

Most unpleasant doctor I have ever met! The staff , unlike Dr Horn, is welcoming and very professional. That doctor is so rude that there's no way would trust him doing his job with care. He barely looked at me, let alone smiled as he talked about my breasts. Very dismissive, talking with a bored tone. HORRIBLE EXPERIENCE! I am a woman of color and I was accompanied by a caucasian friend and that doctor mostly addressed her and even asked how we knew each other !!! WTH??? The only good is that I'm a bit more educated about the procedure that I want done as I bring my business to a more competent and pleasant doctor. read more

It was such a pleasure coming to such a welcoming practice. I came with plenty of questions and all were answered. I was given all the reassurance needed prior to my breast procurement. Without a doubt the best breast surgeon in Chicago! read more

Dr. Horn and everyone else that I encountered in his office as well as the operating team were incredible. His staff were very prompt and attentive. I received a breast augmentation from Dr. Horn and I am more than satisfied with my results. He did a phenomenal job, I am so happy. I will absolutely be using Dr. Horn for any future procedures! read more

I am so happy that I decided to come here for my breast aug. I felt comfortable immediately with Dr Horn and Poline. They helped answer all my questions and made me feel extremely confident in having surgery. I am more than 8 weeks post op and I am almost fully healed with very minimal scarring. My breasts look exactly like the 3D image I was shown, if not better. I have stayed in touch with some of the staff members on Facebook, this office makes you feel like you are part of their family and they truly care about you. I do not have one bad thing to say, I would recommend in a heartbeat. Thank you Dr Horn read more

Oh my. To be clear, I used this business for laser hair removal and not for cosmetic surgery, but I think my review should speak to the way clients are handled here. Many months ago, I purchased this business' Living Social deal for 6 laser hair removal treatments. I have also dealt with another local business for the same type of deal, completed all my treatments and was very pleased. From the start, this was a bad experience. I called to book my initial appointment and was greeted with possibly the rudest woman on the phone that I've ever spoken to. Just plain nasty. (To be fair, others that I talked at this place to on different occasions could not have been sweeter.) But still, how are you going to deal with the public and just be nasty? It took many weeks to get me in for my first appointment. Aside from the office not being well-marked, that went fine. (Apparently this place goes by "Dr. Michael Horn's office" when the Living Social deal was sold as "Lakeshore Plastic Surgery" and when they called to confirm my appointment, it took me a few to realize who Dr. Horn was--I've never met the guy nor read his name on the special, but I digress.) I had high hopes for this place after my first appointment--the nurse performing my lasering was very quick, nice and professional. I booked a follow-up appointment before I left. Here's where the mess started. Shortly before my 2nd appointment, this office left a voice mail telling me it was cancelled--no explanation why. I called to reschedule, and was booked for the following Saturday, which required shuffling some plans. Minutes before that appointment, I was called to tell it had to be rescheduled, as equipment was down. So we rescheduled for the *following* Saturday, which required shuffling even more plans. Surely enough, that appointment was also cancelled the morning of. Mother of $#@&! By this point, three consecutive canceled appointments makes me wonder if (a) I'm devalued as a customer because I'm using a Living Social special, or (b) if there's really no backup to either the equipment or personnel should something come up. I know at the other spa I go to, that's all they do--if someone is out or if a machine goes down, I didn't just schedule my whole day around an appointment in vain. Just something to be aware of if you're trying to do business with these folks. Living Social refunded my entire deal. I was later contacted through Yelp by another patron who had the same experience. Look up "Lakeshore Plastic Surgery" on here to see those reviews. Oh, and this business left me two more messages after I was refunded to remind me to make a follow-up appointment because "the machine is back up." It was down that whole time?? I can't decide if it's worse that they didn't have reliable equipment when RUNNING A SPECIAL or if that whole machine-down thing was a ruse, and they were just not performing the prepaid appointments. If I were unethical, I'd call back and book one, but you know they'd just cancel it . . . read more

Note: Like the other reviewer, I can only write based on my laser hair removal experience, but based off of this fiasco, I certainly would not trust this place to do surgery on me. I purchased this Living Social deal for laser hair removal because I had a great experience with laser hair removal at a different business. However, my experience at Lakeshore Plastic Surgery was a disaster and I have no idea how they stay in business. The first 2 appointments went OK, but then my following appointment continued to be mysteriously cancelled. Sometimes they would claim the nurse had a personal emergency and other times they would claim the machine was down (yet again). Sometimes the office would call to cancel the day before my appointment and other times they would cancel when I was 15 minutes away! Since I work during the week, I had to schedule for mid-day on Saturdays, so this would completely mess up my schedule for those days. I stuck it out for a while but then they called today to say they were going to purchase a new laser in a couple of weeks and would call to re-schedule me at that time. However, that would put me at over 14 weeks since my last appointment and in order for the procedure to work, treatments need to be performed no more than 8 weeks apart. They should have hired extra staff and bought an extra laser months ago when the problems began. My attempt to do business with this "doctor's" office has been an enormous waste of time and effort. I am done trying to work with them and recommend you do not try either. read more

Suzanne did dysport injections with me and was fantastic. She made me feel very comfortable about the process and was very informative. 10/10 will be returning again! read more

I had my breast augmentation done by Dr. Horn in 2011. I have been disappointed with my results ever since. My breasts are far apart, saggy, and now bottomed out. I am now in search of a doctor to perform a lift with new implants. Please do not waste your money! In addition, Dr. Horn has horrible bedside manner and was just plain rude. Not sure how he has positive reviews, every person I've spoke to after my surgery that went to him also hate their boobs. read more

I had an amazing first time injectable experience ( with i believe Amie) yesterday at this office. She made me feel comfortable and did just what I asked for. I had NO bruising so my boyfriend didn't even know I had anything done!!! (which is JUST what I was hoping for) . He didn;t even notice and i had undereye , folds, and a tiny lip done. The only reason I didn't give 5 stars was the cost. I know places near by that charge $450 ( of people with similar background, skill, and experience ). I would go more often and get more done if it was just a tad more reasonable.I will probably have to go someplace else in the future :0( read more

Dr. Horn and his staff are very professional and friendly. I have always felt welcomed when visiting his office. I've had lip fillers done by Dr. Horn for about 7 years now and recently decided to do my smile lines. Everything looks so natural. No one ever knows unless I tell them. I have also received a breast aug years ago and have been very happy with the results. There was minimal bruising and scarring and I was able to get out and about 3 days after. If you want to look good, feel better and still look natural, he is definitely the best surgeon to go to! Dr. Horn changed my life and I appreciate the fact that he is so kind, humble and welcoming. Thank you Dr. Horn! And Miriam is also the sweetest person ever. read more

I wanted to say, thank you for the wonderful work you did on my wife's breasts. She wanted augmentation for years before i relinquished and agreed. I think i was more nervous than her throughout this whole process. Everything is and was fantastic, from the consultation, to the education/explanation, the post op follow ups to the finished results. I never wanted her to go through with this, because i liked the look and feel of my natural wife. My amazement with your work, is that she still has the natural look and feel, just more filled out, I didn't know that was possible. We thank you very much Dr. Horn, sincerely. read more

I recently started going to this office for Dysport/Botox injections. The front desk staff are attentive and very nice. Suzanne Amaro is amazing. She is a nurse practitioner who has perfected the art of injections and my wrinkles are nearly gone. She has a great bedside manner and goes over everything with you before getting started. She does a beautiful job, if I do say so myself ;) read more

I absolutely recommend Dr. Horn and the entire team. I consulted with 4 surgeons offices to reconstruct/augment my chest and I chose Dr. Horn because I felt the most comfortable and was treated like a friend or family member by the office staff. I was nervous because of the past reviews but I went with my gut and I'm so glad. Dr. Horn is not the most chatty but it took up to my surgery to realize that if he was overtly engaging with all of his patients and provoked a conversation into every superfluous flaw they felt they had and how their life was; he would never get anything done. He is remarkable in his precision, skill, explanation of what he is doing and addressing any concerns - that is what I valued. I couldn't be happier with the results of my surgery, and while Dr. Horn doesn't know my dogs by name; who cares! He has given me a great experience and his team is very accommodating and comforting. While I was there for consults and pre-op appointments with Dr. Horn and his staff I also met with Sharon, an esthetician there. I had initially asked her about laser for some scarring I have and she recommended peels to clarify the skin and smooth it before I jumped into laser. With her recommendation I did 3 peels and am waiting on laser which saves me a ton of money (not common to have someone sell you something less expensive), and after the peels with Sharon I have all but stopped wearing foundation. Sharon is one of the nicest women and she really genuinely cares about her clients. She addresses me by name each time she sees me - even when I'm not there for her! Dr. Horn, Sharon and all of his staff has made me feel so much more confident in my body and skin I couldn't be more thankful. I would highly recommend Dr. Horn's office for any cosmetic needs. I couldn't have asked for a better experience from a surgical or esthetic perspective. Thank you for making me feel so much better! read more

I had a breast lift and augmentation in September. It was something I had always thought about, but very nervous about actually going through with. During my first consultation with Dr. Horn he took the time to answer all the questions that I had and made me feel very comfortable that he was very knowledgeable in his field and that all my concerns were totally normal. I knew after leaving my first consultation that I could trust Dr. Horn. The office itself is very welcoming and the nurses were always very nice to me. During my pre op appointment I was extremely nervous, and the nurses took extra time to go through all my many questions without seeming annoyed or wanting to rush me out. The actual results I am so happy with! I wanted a very natural look and feel and are exactly what I had imagined. I would refer Dr. Horn to anyone interested in cosmetic surgery! read more

By far the best investment I made on myself. I had breast enhancement done and the procedure went smoothly. My recovery was fast. Dr. Horn and his staff were very informative, I scheduled my surgery the day of my consultation, that's how comfortable they made me feel. I nightly recommend Dr. horn read more

Michael Horn Plastic Surgery & Med Spa - Cosmetic Surgeons Near Me - Chicago, Illinois

Rana Kennelly is an incredible nurse. She has injected me with Botox several different times, and I have had nothing but great experiences. I'm a 34 year old guy that (dare I say it) is still afraid of needles. Rana made me feel comfortable throughout the entire experience, educated me about the procedure and what to expect afterward, and most importantly made me laugh. It's rare that you find someone that is so good at what she does, while having a personality that makes you keep wanting to come back. I highly recommend Rana to anyone looking to try Botox. Especially people that are a little squeemish of needles (like me). read more

I've been very happy with Irina, Nichole, and the office staff. Irina did my microneedling. Nichole did my injections. Also, Nichole has gone above and beyond for me. I am happy with my services. read more

Had my first breast aug done about 6 years ago with Doc Horn, when I lay down, my right breast goes very far into my armpit and is much smaller than my left breast. Started noticing it about 6 months post op when they settled. I constantly had to wear a bra for cleavage, and my right breast actually started to hurt and feel uncomfortable. I reached out to Doc Horns office, no response for a longggg time. Then left a review about my botched breasts and finally the office reached out. I went in for a consultation and they agreed to fix my breasts pro-bono. I was so happy because for so long I was very self conscious about them! Which is funny because you should feel the opposite about being self conscious after new breasts! Second surgery for removal and replacement was December 2019. AS SOON AS I WOKEUP FROM SURGERY I KNEW SOMETHING WAS WRONG. My surgical plan that we made was 675 CC in my left and 655 CC in my right, which now thinking of it makes no sense because my right was always smaller, but I trusted him, again. After surgery my left one was a lot more swollen that my right, weeks and weeks after still so much bigger and my right one was still sitting further over towards my armpit and significantly smaller. After looking @ my implant card (that they give you after your survey is done to verify your implants) I realized HE PUT THE WRONG SIZE IN MY RIGHT BREAST. My surgical plan and my implant card say two different CCs !! My breast look EXACTLY the same as they did before my second surgery ONLY LARGER NOW. So now I have an even bigger problem. I went and had a consultation at a local plastic surgeon office and they were blown away at how my breasts turned out. My husband was in the waiting room and told me that he felt like my surgery was rushed. My pain meds were missing after my surgery (you bring all your meds with you, and they were in my waiting room then after surgery they weren't) I am so embarrassed and disgusted with my breasts. I shouldn't have trusted to get them done again here. I was a waste of money, time, and effort to try to do something for myself that is supposed to make woman love their bodies more. Not hate them. I can't take my bra off without being uncomfortable, I have to sleep with a bra on so my right breast doesn't go into my arm pit. It's disgusting. I will now have to pay $9000 to have them removed and replaced again!!! Don't waste your time or money. I have tried to call the office and I sent them multiple emails with pics attached with no response. My before and after pics after attached. First surgery and second surgery. read more

Michael Horn Plastic Surgery & Med Spa - Horrible before and after!! SAME PROBLEM JUST BIGGER. Horrible and embarrassing!! - Cosmetic Surgeons Near Me - Chicago, Illinois

This review is exclusively for Irina at the Med Spa, which is located adjacent to the main office. Irina is knowledgeable about skincare, trustworthy and very pleasant. read more