This office is amazing NP Fuller and the medical assistants and the front office staff are all kind…read moreand professional and make you feel comfortable. They explain everything and give you a chance to ask any questions. I was scared but I feel 100% better knowing everything and being educated on what to do and what not to do . I am actually looking forward to surgery and I never thought I would say that I hope the staff has an awesome day continue to be a positive vibe and comfortable place for patients . You all made my day better today Thank you so much Amy stalker

I have many health issues unfortunately .i have tried several groups like sutter. Keiser…read morePermanente. A couple more.. but once i started using j.m. i felt like they really do care . Im not just a paycheck. The doctors communicate with each other and with me I meen they really listen to my concerns not already have a diagnosis before they even examine me. Thanks j.m. i findly feel my health is on the right track.

I saw Dr. Shinghal after my PSA came back elevated (greater than 20), and I'm very grateful for the…read morecare and guidance he provided. He thoroughly arranged the necessary tests, including MRI, biopsy, and PSMA PET/CT, which led to a clear and timely diagnosis. Because I was concerned about the risk of infection, I specifically requested a transperineal (TP) biopsy, and Dr. Shinghal was very receptive and performed it without issue. I truly appreciated how he listened to my concerns and accommodated my request. After the cancer was confirmed, he took the time to clearly explain the available treatment options, discussing both the benefits and potential concerns of each. This helped me make an informed and confident decision about my treatment. His recommendation of Dr. Yao for surgery was excellent and made a meaningful difference in my overall care and outcome. Dr. Shinghal is professional, thoughtful, and genuinely patient-centered. I highly recommend him to anyone looking for a knowledgeable and trustworthy urologist.

It took 3 months to get the new patient appointment. Unfortunately, my car battery died when I…read moreleft. I rescheduled and only see the PA. My 92-years old dad went to bathroom average 6 times nightly. Previous office either ignored the issue or prescribed the newest and most expensive overactive bladder medication. I read Rejesh reviews, he had resolved frequently urination. End up my dad only ass PA at Sutter Health Urology Fremont. She adjusted his prostate alpha-1 medication and prescribed low cost OAB meds. After 3 weeks, I already noticed the improvement reduced to 4 times. I'm really satisfied with the service. Thank you so much

Have been going to Dr. Lieb for a long time. I find him truly knowledgeable and professional. He…read morecovers ever detail with a good explanation of my conditions based on tests done and personal observations and suggestions on how to proceed. I highly recommend him.

Doctor Lieb gives a thoughtful opinion of your condition. He reviews your chart and does not push…read moreyou into unnecessary additional procedures.

Dr. Yu seemed knowledgable and relatively thorough but my 88 yr. old father and I waited over an…read morehour. It's incredible the lack of consideration with no acknowledgement. I understand he was likely late due to spending extra time with patients, but just stop scheduling appointments so close together!

Dr Yu is The Best! Always caring, always answers my many questions. Always has a smile.read more

Incredibly unprofessional and rude front desk staff…read more I tried to make an appointment as a new patient by leaving a message through their online portal over the weekend, then called first thing Monday morning. The staff member who answered was consistently brusque, interrupted me repeatedly when I asked questions, and made no effort to explain my options. When I explained that my situation was urgent and asked whether there was any possibility of being seen sooner, her response was simply, "No." There was no explanation, no discussion of alternatives, and no attempt to help. Despite this, I agreed to take the earliest available appointment. Because of the office's requirement to cancel at least three days in advance, I understood I would effectively have no ability to cancel without penalty, but I was willing to accept that because I needed care. While she was entering my personal and insurance information, she abruptly stopped and asked, "Do you want the appointment or not?" At that point, I decided not to continue. Interactions like this fall far short of the level of professionalism and respect patients should expect from a medical practice. Regardless of how busy a doctor's office may be, patients deserve to be treated with courtesy, have their questions answered, and feel that staff are making a good-faith effort to help.

I have been a patient of Dr. Pienkny for eight years for prostate issues, including a prostate…read morecancer diagnosis, and now for follow up after radiation treatment at the Golden Gate Cancer Center in San Francisco. He had proven to be skilled and trustworthy doctor. He is well-informed, thorough and no nonsense and someone I am very quick to recommend.

This review is probably long overdue. Dr Katznelson was my intake doctor with my first appointment…read morewith transplant clinic after I found out my kidneys were going south and not turning back no matter what I tried to do with diet and e exercise. He had the best side manners when both my wife and I spoke to him about the transplant program. My transplant match exchange came through 2yrs later in 2016 and I've been 8yrs clear and doing well. There was an 18 month up and down period before stabilizing but since end of 2018, it's been been living on borrowed time. I was fortunate to have 3 or 4 friends volunteer to donate a kidney to me but all ended not the best candidates. On after transplant surgery and since that the pandemic, I have been lucky to have follow-up semi-annual video visits with Dr Katznelson on half the visits. He is always so positive at each visit. I just had brain surgery Tuesday and he stopby Thursday to see how I was doing and glad he did. It was a refresh for a very exhausting 2 days. Gave me a chance to clarify with him on a couple of things

Dr Steven Katznelson was great to us during my visit today! I'm actually still here sitting waiting…read morefor my surgeon to come in.. decided to write my quick little review. I've known of Dr Katznelson since I found out I got sick and was put on transplant list. I've only ever met him once before in a video visit! He did remember me, it was nice when he first walked in, gave me a firm handshake and said "finally nice to meet you in person, we've only met virtually." So that made me feel nice when people actually remember you! He sat and gave me a lot of information I didn't have. He even confirmed some false information I was given a while back. So now that I have the real info, I'll be doing what I can with it. He was patient and answered all my questions. Great doctor! Highly recommend him to anyone!

I'm surprised it's not just a straight 5 stars ? Tough job - patients are cranky and he's got to…read moredo it everyday - wait until he retires and see what you get - leave your sensitivity at home this is medicine not a group meeting.

This doctor is old school and not in a good way. His bedside manner is non-existent. He's not rude,…read morehe just didn't seem to care about my issues. The absolute gall of this man. I went to visit as I had high counts... Dr. Neuwirth said we should get an MRI... I told him that I am very claustrophobic and if an open MRI would work ; he said no. I said then what are our options. Without any empathy, he literally said that I likely have cancer, and come back in a year to get checked out. Nope, I found another Dr. who immediately did a biopsy and thank god, negative!

Dr. Rosenberg gets 2 stars because he didn't keep me waiting too long past my appointment time, and…read morehe did spend more than 10 minutes with me. Unfortunately, it didn't do any good. He treated me like a moron, didn't listen, and didn't solve my problem. So he only gets 2 stars. I was born with my right ureter through a muscle, which caused many kidney infections as a child. The local doctor misdiagnosed this as backwash. Luckily, my mom persevered and got a correct diagnosis and I was successfully operated on when I was 6. Last year (at 28), I had 3 kidney infections within 6 months. I thought this was a problem, so I starting the slow path through the insurance and doctoral hoops until I finally got to a urologist, who had a test done, which revealed that (surprise surprise) my right kidney had reduced functioning. He said this was likely due to scar tissue from the childhood operation, and could be fixed easily enough. Unfortunately, I moved to SF before we could get on with the fixing. The old urologist recommended Dr. Rosenberg here in SF, and I immediately made an appointment in hopes that we could start out where I had left off with other urologist. I brought with me my chart from the other urologist, including the results of the kidney function test. I wrote down my whole history in their "new patient" forms, and then told it all to Dr. Rosenberg. He pretended to listen, and then proceeded with the generally uncomfortable process of manually exploring my urinary tract. Below is a small excerpt of the frustrating conversation that ensued: Dr: It's probably backwash. Me: Actually, that is what I was misdiagnosed with as a child. Dr: Hmm. So, where's your scar? Me: On my lower abdomen. (Dr. examines scar on lower abdomen) Dr: Well, that is not where the scar should be, if the operation was what you said. It should be up here on your side. (Dr. proceeds to physically turn me and search for a scar on my side. Like there really might be a scar there that I had not noticed in the past quarter century. Like maybe I got a long thin scar on my lower abdomen through some other childhood scrape, like, I dunno, falling off a bike, and that distracted me from the REAL surgery scar on my side, unnoticed by me until the astute Dr. pointed it out.) Me: Um, no, I am sure I don't have a scar on my side. I don't know exactly how they did the operation, but I know it was my ureter through a muscle. Dr. (giving up on searching for the elusive side scar, but with no explanation as to the actual scar on my lower abdomen): Couldn't have been. It's probably backwash. If you have backwash, go to Dr. Rosenberg. For any other problem and/or for an actual doagnosis, go elsewhere. I am.

Just thought I'd update - it's been about 6-8 months since I've been to my first and my last…read moreappointment. Life changer.

He seemed very personable & knowledgeable. He explained my various options in detail. But, I'm very…read moreshy, and I explained my last visit with his partner whereby a female came to prep me for a procedure, and I was totally horrified, shocked in fact. His comment was "we don't have any male nurses" & "they have seen it a hundred times", neither comment of course eased any of my discomfort. After explaining the options, we chose one, and he advised that the first procedure would require a female to show me how it works. I was aghast, I just explained to him how uncomfortable I was about that. At any rate, I called back the following week and canceled the prescription & first initial instructional visit with his female assistant. I came away thinking, these doctor's aren't really interested in helping you address the core problem, it's more of a philosophy of hey try these drugs (even though they probably have never tried any themselves) and they will be your cure. But none of them are a cure, it's just a continual cycle of doctors who give what they think is best, and patients relying on medication that really doesn't address the core issues, or adequately treat the problem. I'm left frustrated with our healthcare, not just with doctor's, but insurance companies too. Insurance always seems to come between what your doctor & you agree is the best course of action, because insurance follows the cheapest path of care. Interjecting themselves between you & your doctor, as if they know better than you & your doctor, just isn't right. The state of healthcare in America is horrible, and that's a person talking from decades of healthcare coverage. Imagine people with no coverage, or MediCaid. Why can't we as a society push for cures, decent medical care, less pills, more research, a system where doctor's are not handcuffed by the final decision of insurance companies. Dr. Kaplan was a good doctor, but he's in the rabbit hole same as all the other doctors. Hamstrung by today's inadequacies in our medical care system. Would I recommend Dr. Kaplan, and go back to see him? Yes I would, he's the best in his field that I've met so far.

My husband was referred Dr Kaplan and our general practitioner sent a referral over. This referral…read morewas because my husband has a very high PSA test. Prostate cancer is in his family so needless to say we are worried. I waited a few days then called Dr Kaplan's office to see about getting an appointment. Dr. Kaplan's office said they did not receive the referral. I got their fax number and called our doctor back. I confirmed the fax number with our doctor, and confirmed they did send the referral over and gave me the exact date they sent it. I asked my doctor to resend referral again just to make sure which they did when I was on the phone with them. I waited a few more days and then called Dr Kaplan's office back again. We are really worried and wanting to get this going especially if there is cancer. Dr Kaplan's office said they still did not receive the referral. They wanted me to confirm that I had their correct fax number which I did. Dr Kaplan's wanted me to call our doctor back again. I asked if Dr Kaplan's office could just call our doctor to get this resolved. And Jason at Dr Kaplan's told me that he could not make these type of phone calls he only makes appointments. So, I asked if someone else in the office could call our doctor - he said No. I asked "you are telling me no one from Dr Kaplan's office can make a phone call to another doctor's office" Dr Kaplan's office (Jason) said No. Dr Kaplan's office (Jason) said he has a backline fax number I could give to my doctor. I feel that they just do not care and if there is something really wrong with my husband I don't want to deal with a doctor who has this lack of customer service. I felt like they don't care and there was no urgency - I guess they have enough business, so they don't give a *%it. Anyway, end of story is that with just an important life and death stakes we asked for a new referral to a different doctor.