I've been seeing Dr. Benson at this practice for several years now. I've never had to wait more…read morethan a few minutes to see her, all staff has been friendly and helpful, and I've never had to wait more than a day for an appointment.

I really don't like to leave bad reviews but when the service is not up to par I feel it's…read morenecessary so others know and perhaps to give the practice a chance to improve. They were good when I first joined years ago but in the past 3 years they have steadily declined. 1. Dr's / PA have quit. This is what made the practice great in the beginning. They cared and would listen and actually knew who you were and followed up. Now, you're constantly having to chase them for renewals, rx, approvals, diagnosis, next steps because they don't know you. RX aren't followed up upon or takes forever to get renewal, takes weeks to get an appt, months for routine appt, every year they tell me I don't need a physical exam when I use to have one at least every year and the pap every other year (it just feels like they just don't want to do it), dropped the ball on approving Rx, It could be that they are victim of their own success. Too many patients, even though they no longer take new patients. I don't ever see a Dr or a RN any more, it's always a PA. 2. Their front desk check in people are annoying. I feel like it's not a genuine atmosphere 3. Their Phlebotomist is rough when they take your blood and so grumpy when she does it 4. there is ALWAY ALWAYS ALWAYS an hour wait even if you get there 5-10mins early and checked in. Only way to avoid this is if you are the first appts of the day. 5.They tend to fob you off to specialists because it is "beyond their scope" but then don't recommend any specialists. I really hate to have to look for a new dr practice but it looks like i may have to. I wish I didnt have to.

Customer Service. Educating staff who answers telephones with basic information about the practice…read morethey're employed by.

I switched over to this doctor's office about five years ago from Dr. Seok's office because I had…read moresuch a horrible experience with them. And let me just say that throughout my five visits here, I've been very impressed. My initial doctor was Dr. Kang, who was super kind and helpful in determining my surgeon for my gall bladder surgery. The next appointment was with Dr. Michelle who happens to be an NP but she was EXTREMELY kind. I went in for heartburn issues and she seemed worried and concerned that I was sick -- something that most doctors don't do. Ever since then, I've been going to this office. I moved out of Johns Creek 7 years ago and have been living in Lawrenceville & Dunwoody, and I must say I am always impressed with this office.

I had a wonderful experience with Johns Creek Primary Care - from the initial phone call through…read morecheck-in and the appointment.....every person was friendly, professional, and very capable. I got in & out very quickly, and was very impressed with the level of care. I hope not to be back for a long time ;), but will definitely return here for all my medical needs.

Went to this office yesterday for a simple earache. As usual, had to see someone different, never…read morethe Dr. that I signed up for years ago. Was seen for five minutes. My Rx was not sent to the pharmacy after I left at 4:00pm. It's taken almost 24 hours, ten phone calls to this office, since 8:00am today (six of them not picked up) and Dr. Chishinga is yet to send my Rx to my pharmacy for an antibiotic. I'm trying to understand this unprofessional behavior. Time to move to another primary care office. The good reviews here are old.

My husband and I have been going to this practice close to 15 years, as our PCP. Things started to…read morego downhill in 2021 and got progressively worse since. It became difficult to reach someone to make an app. No return calls from front desk. 24-48 hr response from doctors nurses. My PCP left the practice about 6 months ago. He was extraordinary. I had to see another physician there as a result, who did my yearly exam late October. As of 12/3 she has not replied to even one 1 of my four msgs; left 2 through their portal and 2 voice. I will not be going back to this practice. VERY DISAPPOINTED.

Dr Fatemi listens carefully to my concerns and I get very good care. When I call the office, a…read moreperson answers and handles my requests promptly. Questions/requests I ask on MyChart are always answered within a few days. Once, I lost my mammogram orders, asked for them to be sent to the facility. Someone called to let me know they had been sent so I would not worry. I've been a patient almost 20 years and very satisfied.

I have been going to dr Pearson since moving to Duluth in 2000. I couldn't ask for better medical…read morecare than I have received. she is very thorough and caring.

When I first moved to Atlanta (almost 2 years ago), I started looking for a primary physician…read more When I looked on line, Dr Peason's name came up. After some of my own research, I then called my previous doctor from Denver and asked him what he thought. He called back the next day and told me he got nothing by raves about her. I called Dr Pearson and the rest is history! I would not go to anyone else ever! She is the most caring, thorough, friendly person. Not only does she listen to ME, but she goes a step further to make sure she understands what I am trying to tell her. Dr Pearson never rushes, but takes her time to be completely sure that "I" understand what she is saying to me. Definitely a collaborative atmosphere! The office has the MOST pleasant, responsive and friendly staff. They are truly all the greatest!

I love Dr. Susan Traxler, and the whole staff. Dr. Traxler has been our Pediatrician for a few…read moreyears. We wouldn't go anywhere else! We do things a bit differently and never once has Dr. Traxler been disrespectful about any of it. She even makes recommendations based on what she knows we are willing to do. Dr. Malcom Traxler (Yes the Dr.'s are married to each other) is my husband and I's Dr. He is very gentle, and listens well. He is conservative and does not jump to invasive approaches first. It is nice to be able to have the same practice for the whole family! The office staff is great, friendly, and treat everyone as individuals, not a number. They go out of their way to serve the patients. This is not one of those busy practices where you have to wait days or longer for an apt. You will see the same Dr. every time. They do have a PA that works with them. I have not seen her personally, but have spoken with her and she is very nice. She fits in well with the rest of the staff. For my large family I love getting personalized attention from the Dr.s and being able to get in quickly if we need to be seen. Often the same day. I can not say enough good things about this practice. I refer them every time!

From the owner: We put your family's health and well being first. Our staff includes skilled and knowledgeable…read moredoctors who pride themselves in giving you the in giving you the individual care and treatment you deserve. Our practice offers both pediatric and internal medicine primary care, allowing us to care for your entire family. Our staff includes Malcolm M. Traxler, Jr., MD, Susan G. Traxler, MD, and Heather Wanner, FNP. Traxler Primary Care accepts most public and private insurance plans. We offer special pricing for self-pay patients. We no longer accepting new patients on Medicaid and any CMOs.

GROWN FOLK PROBLEMS!…read more After missing a couple of visits, I finally dragged myself to the doctor, (fat, miserable and feeling guilty). I really like my doctor and I think that the more you like your doctor, the guiltier you feel if things aren't "on point", because you feel like you let them down. Anyway, I always go into the office a few days prior to my visit in order to complete my blood work so that when I have my appointment, my results can be reviewed at that time. I love this process. So we sit down and review the results and am still in that "pre-diabetic danger zone". Uggghhhh! Keep in mind, I am now fully hooked up, (fancy activity watch, fancy scale, wireless blood pressure monitoring and a health coach), but I felt as if I was not making progress quickly enough. My doctor has a very gentle manner and took her time to thoroughly explain my test results and answer my questions. She did not seem to be very alarmed by my situation, (probably because I had mentioned that I was really working on improving), but I was mentally "freaking out". I took the paperwork home and studied the results and allowed everything to marinate. I then decided that I needed to make additional lifestyle changes because those results were just not acceptable. With a few simple changes, (increasing activity, tweaking the diet, and downsizing the holiday table), I am feeling so much better, and have come to appreciate the value of keeping those annual appointments and actually following recommendations. If you are a healthy adult, good for you! Staying that way is important and an internist who specializes in the prevention and diagnoses of adult diseases can help you stay on a healthy path. Dr. Bhushan creates an environment where you feel comfortable enough to discuss anything and you want to work toward positive change. Bottom line: She'll make you want to be a better patient and that is priceless! :)

Fantastic best family practice doctor in Atlanta ga area really cares about her patients great care…read morealways friendly but also no nonsense attitude she takes great care to do what's right

I wish I'd never found this office. It has been a…read morenever-ending stream of unwanted appointments, overcharged copays, and insistence that I need procedures that no other doctor has ever or would ever recommend to me. After all this and her constant change of staff, new front desk and nurses on each visit, on July 2020 I decided to change to another practice. It is June 2021 and she is trying to charge me for "normal visit" on August 2020 and January 2021 (normal visits + cancellation fees + late fees).

Dr. Clayton doesn't mess around! I was not happy with my new insurance and having to find a new…read morePC, but I would have had to go to five appts at my other doctors office to accomplish what he did in two days. I am a cancer survivor and I appreciate the thorough approach and the bedside manner.

I've received care from this facility on multiple occasions at least 3 visits in the last 2 years…read more Typically they would get a better review but the last visit has really changed my view of this place. The Dr or PA provides some level of service and provides a printout after each visit, I've gotten good attention from the Dr or PA, but really it's the nurses that lead up to the visit that hurts them. At the end of the day Piedmont is a health service provider and when the nurses have an uncaring attitude towards patients it's noticeable. I've asked the nurse a few questions during while she was taking my vitals and completely ignored my inquiry. I have High Blood Pressure and knowledgeable enough to know the readings. The reading I received was completely out of the norm and advised the nurse that the reading is not normal, she should take it again. The look disdain on the nurses face when I advised her of the abnormal reading was unspoken verbally but loud and care in her facial expression like a mother staring at her child. Which is regrettable that of the 2 positive experiences I've had is tarnished by the 1 negative

I am giving it two stars for its cleanliness, easy accessibility and ample parking. I have been…read morehere at least twice in the last six months. They are usually empty and quick to see you. I am beginning to see a pattern in the quality of care though. From the nursing assistant to the Physicians, you get the same 'uncaring why are you bothering us ' attitude. They do the standard vital signs and usher you in a room. 5-10 mins the doctor comes in and asks you what is wrong. Hands you a prescription and send you on your way. There is no compassion for the patient or even a sense of care in my opinion. I can see why people choose to wait hours at other locations. This type of care is what gives urgent cares a poor reputation in my opinion.