I had a wonderful experience with Johns Creek Primary Care - from the initial phone call through…read morecheck-in and the appointment.....every person was friendly, professional, and very capable. I got in & out very quickly, and was very impressed with the level of care. I hope not to be back for a long time ;), but will definitely return here for all my medical needs.

In general the care I receive is good, not great…read more The areas of concern are 100% based on lack of training, inattention to detail, rushing, and not properly hiring empathic customer facing admins. Key areas: Getting refills promptly addressed via portal and without having to place a call to let them know a request has been put in. Ensuring the RIGHT medication is being refilled. Follow up- if there's an issue with insurance or payment or test results or prescriptions, you will not receive a call. You might not even be notified on the portal. To get proper medical service, the patient needs to be on top of them for all the above reasons. If you are an active and engaged participant in your own medical care and are willing to double check things, you'll be fine here. I can say that, for me, I've seen some improvement from years past.

I've been going to North Chattahoochee for 6+ years. I want to take a second to brag on some…read moreindividuals that have dispensed comfort, compassion, and care for me. FIRST: I want to thank Rhonda, I had came in a few weeks ago for a potential kidney infection..not only did Rhonda call me daily to check on me, when my symptoms progressed (as I have ms) she called numerous places to get me in for imaging asap to figure out the issue: so thank you Rhonda for going above and beyond for me. She actually listened to my symptoms and showed she cared. SECOND:I would thank Meaghan. I went in to discuss potential infection and heightened anxiety. Meaghan not only was the first person to make me feel comfortable enough to open up to but she validated my feelings which meant more then words can explain. After numerous doctor's appointments finding someone who truly listens and try everything they can to help. She takes her time with her patients, and is very thorough throughout the entire appointment. Last but not least I would like to thank Stefani as she is practically family to me..but every time I have an emergency she never fails to help me find the best solution. Her laugh is contagious, and she can be a bundle of joy. It's nice being able to count on her when I need medical care. Thank you 3 for making such an impact for my health!!

Never have I ever. The standard of care was so bad when I called it to their attention and asked to…read morespeak to my doctor. I sent him a message through my patient portal describing the series of unfortunate events that had transpired. I even went there in person and the same mistake wad made yet again. It was a simple prescription request that required several phone calls, an in-person visit and a message on my patient portal. Rather than reach out to me and apologize for everything I had to go through with the office, Dr Bramwet wrote back on my patient portal showing that he didn't care about me as a patient. It was incredibly disappointing. When I tried to write back again, my account had been deactivated So hard to find a doctor that truly cares about his patients. Dr Bramwell certainly doesn't.

This practice is essentially a shell company operating under the wishes of any insurance company…read morewilling to throw a few dollars at them. Unfortunately, for them, they couldn't even respect themselves to be honest and speak the truth about their inability to communicate with either the patient or the insurance company. Better yet, when you ask questions, you are the villain; logic ceases to exist for these folks and emotions take over resulting in them hanging up. I wouldn't send my worst enemy to this place. DO NOT GO THERE!

0 stars. I waited 40 min before they even acknowledged me In the waiting room. I just wanted to…read morecheck my hormones. I told my PA that I don't want to take any meds if I don't have to and she immediately offered me sleep meds and a glp1. I could have done hers.com. Wish I did. Also this visit was $480. WHAT?

Fantastic best family practice doctor in Atlanta ga area really cares about her patients great care…read morealways friendly but also no nonsense attitude she takes great care to do what's right

I wish I'd never found this office. It has been a…read morenever-ending stream of unwanted appointments, overcharged copays, and insistence that I need procedures that no other doctor has ever or would ever recommend to me. After all this and her constant change of staff, new front desk and nurses on each visit, on July 2020 I decided to change to another practice. It is June 2021 and she is trying to charge me for "normal visit" on August 2020 and January 2021 (normal visits + cancellation fees + late fees).

Customer Service. Educating staff who answers telephones with basic information about the practice…read morethey're employed by.

I switched over to this doctor's office about five years ago from Dr. Seok's office because I had…read moresuch a horrible experience with them. And let me just say that throughout my five visits here, I've been very impressed. My initial doctor was Dr. Kang, who was super kind and helpful in determining my surgeon for my gall bladder surgery. The next appointment was with Dr. Michelle who happens to be an NP but she was EXTREMELY kind. I went in for heartburn issues and she seemed worried and concerned that I was sick -- something that most doctors don't do. Ever since then, I've been going to this office. I moved out of Johns Creek 7 years ago and have been living in Lawrenceville & Dunwoody, and I must say I am always impressed with this office.

Do NOT recommend going here and visiting with Dr. Kang. You will be upsold / convinced to do tests…read more/ get certain procedures done to ensure that you can be upcharged with extra costs and fees that are NOT made clear ahead of time. I would be VERY cautious about visiting with a doctor who clearly cares more about money than the actual health of his patients. Do your research and make sure to find someone you really trust. They also claim I'm avoiding payment when they never send out a bill until 3 months later... absolutely unreal levels of scumminess.

Worst place I have never been. I was in tears leaving. My doctor was so rude and dismissive to my…read morequestions. Made me feel like I was in the wrong for genuinely worrying about something. She was beyond disrespectful towards me. Never have been more terrified to go to a new doctor after this experience. I will be talking to the supervisor

Dr. Komal Balaney has been my primary doctor for many years, she is kind and always answers all of…read moremy questions

I'm happy to say that the quality of care has been super for the many years as a patient. Doctor…read moreSailaja Gadde & the staff were excellent. They also gave me emotional support when needed. They are located at 3890 Johns Creek Parkway, Suwannee GA 30024. 3 floor. Michael Hawkins 2736 Hamilton Mill Road apt. 219 Buford GA 30519 5star

Great staff. Came in for drug screen and it was super quick and easy. The guy had me verify…read moreeverything and watch him seal it up.

is there a zero or below zero i would give theses people. Very un professional and rude. Dont even…read moreknow how to talk to customer. With a simple job of collection made it seem like rocket science. This company needs to be shut down

Dr. Cha is hands down the best Primary Care Doctor I've ever had. Very humble and kind hearted…read morecoupled with being extremely knowledgeable. Transparent about what is necessary for patients my age (under 30) and is practical with the advice that he provides. His team is absolutely incredible as well! Walking through the door you're greeted with a smile and pleasant greetings (Hi Amanda) and when having my blood drawn it was literally painless. I'm not one who is shy when getting blood drawn but I legitimately felt nothing from start to finish (Thanks Ashley!). Very professional team, extremely hospitable, and worth the drive. As someone who works from home there are few things like wake up at 6am to make a 45 minute drive but coming here is definitely one of them. I'm so excited to watch this practice blossom!!

Dr. Bede Cha and his wonderful staff definitely raise the bar in family medicine and patient care…read more I'm so impressed by the way Dr. Cha listens to my problems in detail and provides thorough explanations of everything that's easy to understand. I feel like I'm learning how to listen to my body better! Also, making an appointment was so easy. Ashley is super sweet and eased all my tensions about getting my blood drawn. Wonderful practice with a great team! Glad I found them.

My family and I love going to Physicians Express in John's Creek. We've never had to wait to be…read moreseen which is quite unlike other urgent care centers. The staff is very professional and nice are the doctor and other providers. We feel like we were heard and cared for. We highly recommend Physicians Express Care at Johns Creek!

The care quality generated mixed feelings, on one side, the Assistant Physician, seemed to know…read morewhat she was doing, to some extent. I was "diagnosed" with a sciatic problem but with some prescription the pain could be eased. When the time to wrap up came she left and sent the Medical Assistant to inform me that a urine sample of was needed to discard a kidney infection, but I was not able to provide such sample at that moment, so I offered her to give me a recipient so I did not need to wait there all the time. The answer was that I needed to wait for a decision on that. After 20 minutes the Assistant physician came back and told me that my option was accepted. I asked if she had sent the prescription to my pharmacy but the answer was no. She needed to complete the visit once I came back with the sample. One hour later, I was able to produce the sample she asked for and her verdict was that no kidney infection was found in their lab. So I asked why she did not send the prescription before since the sciatic problem, I could have gotten the medication and taken it but in the meantime the my excruciating pain did not ease. To confirm, I asked if she was a Dr because I am not sure about what her title meant. She replied three times with the same question, that I asked to confirm that I had not been cared for by a physician. She got very upset and told me that a report was going to be filled with her physician and left the room.I left after her and asked what was going to happen with the prescription and the answer was that since I am leaving there is no prescription to be filled. The paperwork when you check in is full of repeated questions, even in the same page on one of the forms. That process cost me 20 minutes. The assessment performed for the diagnostic some other 20 minutes plus another 20 waiting for the approval of my plan to do not wait in the office. All that time, since 0930AM till noon and came back home with the same pain and threat to fill up a report just because that person probably realized that something was not done the right way. Won't be there and won't recommend this office.