I went to Maxa in April, 2018, based on a friend's recommendation, and I am finally getting around…read moreto writing my review. (Sometimes, I procrastinate.) Anyhow, I had a cold and/or sinus infection, and just wanted to make sure it wasn't anything worse.
When I got there, I told the receptionist that I wanted to be seen by Dr. Maxa. When they took me to an exam room, someone took my vital signs and other information. I assumed that she would give this information to the doctor before he came in to examine me. However, a few minutes later, a nurse practitioner, not the doctor, came in to examine me. She began to take my vital signs and the same information that the previous person had just taken. It was a redundant waste of time and showed poor communication. (I don't think this was the nurse practitioners fault. It seems more like an organizational problem.)
My heart rate was 91, and I asked about it. The NP said that it was in the normal range, and we should wait and see whether it hits 100 before we worry about it. I thought, why wait until it's to that point before you check it out? Otherwise, the examination was OK. The NP ordered bloodwork.
I never saw the doctor, as I had requested, which was frustrating. By the time the NP finished with me, I still felt bad, so I didn't feel like asking to see the doctor and waiting around any longer. I just wanted to go home and get in bed.
I know that these days, for common issues like a cold or sinus infection, someone other than the doctor often does the examination. Then if it's something serious, the doctor would look at it. I went to KP for years, and sometimes I saw a doctor for an exam and sometimes it was someone else. In this particular case, however, I wanted to see the doctor, and I asked to do so, but never got to do so.
(The bill was $241, IIRC. It included bloodwork. I ended up paying $170, with Anthem paying $71.)
