Cancel

    Open app

    Search

    Michael Chai, MD

    4.8 (16 reviews)
    Closed • 8:30 am - 5:00 pm

    Michael Chai, MD Photos

    You might also consider

    Recommended Reviews - Michael Chai, MD

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Linda R.

    Best doctor I have ever been to! And I am in the healthcare industry! All office staff are professional, warm and welcoming. Wish I had heard about him when I was younger.

    Catherine Claire Small

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    I am an optometrist and a past patient. Dr. Chai is one of the most professional, knowledgeable and caring physicians I have ever met.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    So far so good. He is a very detailed doctor and easy to talk to.i would recommend him.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Mark C.
    3
    103
    4

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lyn E.
    0
    16
    2

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Michael Chai, MD

    Review Highlights - Michael Chai, MD

    “Chai provides excellent care with great attention to detail for his patient's particular needs.”

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Internal Medicine 4,516 times last month within 15 miles of this business.

    Verify this business

    Skin Physicians & Surgeons - Sandra Lee, MD FAAD FAACS aka DrPimplePopper

    Skin Physicians & Surgeons

    3.4(200 reviews)
    1.8 mi
    •$$

    Amanda and the reception team is amazing. Although I wasn't able to go through with my appointment…read moredue to insurance issues outside of their control, Amanda provided excellent assistance and went above and beyond to give me some additional guidance! Thank you, Amanda!

    Extremely disappointing experience…read more I really don't like leaving bad reviews, especially for a medical office, but after today's experience I feel other patients deserve to know what happened. I have been going to their Chino location for keloid injections and was referred to the Upland location for V-Beam laser treatment to improve the remaining redness. I had my consultation with PA Kristin Mickelson on August 10. During that consultation, Kristin did not clearly tell me that my 4-year-old daughter was absolutely prohibited from accompanying me. I was told that if my daughter stayed in the treatment room, she would need to wear protective glasses. Based on that information, I understood that bringing my daughter was allowed under those conditions. When I scheduled my treatment afterward, a front desk employee also told me that the treatment would only take about 15 minutes and that they could keep an eye on my daughter while I received my treatment. I relied on what their own staff told me. I took a day off work and drove approximately 1.5 hours each way to the Upland office. When I arrived, I received yet another set of instructions about where my daughter could stay. At one point, staff even brought me to a separate waiting room and told me my daughter could wait there while I received my treatment. Then, only a few minutes later, the office manager came in and told me they could not treat me because they could not supervise my child and that I would have to reschedule without bringing her. I was shocked and extremely disappointed. I completely understand that a medical office may have safety policies regarding children. What I do not understand is why those policies were not clearly communicated to me, why I received conflicting information from the PA and front desk staff, and why I was allowed to travel all the way there only to be turned away. I even returned to the office after initially leaving because I had already taken the day off and driven three hours round trip. I was willing to have my daughter wear protective glasses and remain with me, but the office manager still refused to provide my treatment. I also asked about the consultation fee/deposit because the treatment I had scheduled was not performed. Instead of acknowledging the communication failure, I was told I should listen to the physician rather than the front desk staff. But I was following the information provided by their own employees. What made this experience even worse was the complete lack of empathy or apology for the inconvenience. I did not feel that anyone took responsibility for the conflicting information I had been given. The interaction with the office manager also ended very unprofessionally, with the office door being slammed. After this experience, I have completely lost confidence in this office and will not be returning to the Upland location. This review is not about expecting special treatment because I have a child. It is about clear communication, proper staff training, accountability, and basic respect for patients' time. If a policy is strict, tell patients clearly before they take time off work and drive hours for an appointment. I hope management takes this seriously and reviews how this situation was handled. Patients should not have to pay the price for inconsistent communication between their own staff members.

    Photos
    Skin Physicians & Surgeons
    Skin Physicians & Surgeons
    Skin Physicians & Surgeons

    See all

    Apex Med Family Healthcare - Meet Dr Majithia

    Apex Med Family Healthcare

    4.3(16 reviews)
    0.6 mi

    The type and quality of care is spot on…read more Thank you doctor and staff.

    First off, I'm not one to leave a review because I believe the service you get speaks for itself…read more Being a health care professional myself for over 40+years working in the field from level of care to supervisory gives me a great amount of experience to provide a through review. First the office staff are very professional and accommodating, next the clinic staff who takes your vitals are professional and ensure they use universal precautions to ensure there are no cross contamination from patient to patient. This is a biggie for me when it comes to doctor offices. Last, Dr. Rishi Majithia. This is my fourth appointment seeing him. I was recommended to him by my daughter in law who is a medical professional. I was initially very skeptical because doctors now days care more about money than the care they provide. Dr. Majithia, my first appointment he listened to my complaints and concerns, gave his feed back, made slight recommendations and genuinely seem as if he cared. By my second appointment he actually was able to repeat some of the concerns from the previous appt and made excellent recommendation. This let me know he actually was listening and taking appropriate notes the first appointment. By my third appointment he addressed all my medical concerns, started me on new meds which we both agreed, made legitimate realistic goals for me to follow and seemed as if he really cared about my well being. Again he was able to recite all my previous complaints from the past appointments. ((He really Listens). Today, I had my fourth appt. I can now say I have found a provider who is knowledgeable, competent, up to date with society and current medical trends. Knowledgeable of Diabetes, and is genuinely concerned about his patients. Seems he has a passion for his profession. When he took his Oath to be a doctor to care for patients he did it because he wanted to see a change in people and he care about people's health. If your looking for a doctor who cares about his patient's, current on medical knowledge, doesn't rush you during appointments, listens, there is no need to go further. Dr. Rishi Majithia is an excellent choice!

    Photos
    Apex Med Family Healthcare
    Apex Med Family Healthcare - Super clean

    Super clean

    Apex Med Family Healthcare

    See all

    Edge Family Medicine - Roomy access

    Edge Family Medicine

    4.1(27 reviews)
    0.1 mi

    Johanna helped me out a lot! The other receptionist before in the back desk was giving me a hard…read moretime. When I came she was trying to charge me a pending copay that was not taken care of last visit. When I made this appointment I wasn't aware of me having to do two copays, since it was a couple months ago and therefore I wasn't prepared. I really needed this appt today and the front desk lady Veronica was ready to CANCEL my appt, even though I told her I would be willing to pay today's copay and pay the other one in the days to follow on my payday. As I was really in need of today's appt, which I expressed multiple times! Luckily Joanna the other front desk miss saw my desperation and stepped in and made this a much easier process. I think it's important to honor policy and do your job but I was really looking for some compassion since I wasn't preprared financially for two copays. Thanks Joanna for showing compassion and my Dr. Christina was and always is amazing and makes me feel so comfortable when I come! Thank you guys overall! I appreciate it and will pay that pending copay asap. Five stars due to Johanna and Dr. Christina.

    After being with Kaiser for years and then changing insurance to United Healthcare…read moreI'm not ready to give an accurate recommendation on this new doctors office. For now however the office experience was decent the ladies were friendly. As far as being efficient not so much at all, unsure of it's the office environment, lack of efficiency expectations but it's something. There is a lack of efficiency in customer service in public spheres but since we are locked in until open enrollment we will make the best of it.

    Photos
    Edge Family Medicine - Lots of parking

    Lots of parking

    Edge Family Medicine - Beautiful calm area

    Beautiful calm area

    Edge Family Medicine - Clean modern rooms

    See all

    Clean modern rooms

    Michael Chai, MD - internalmed - Updated September 2026

    Loading...
    Loading...
    Loading...