Here's a polished version of your review: Dr. Moosa is a kind and friendly physician, and his staff always does their best to be helpful. It's easy to get an appointment without a long wait, which I really appreciate. Dr. Mouse sends my prescriptions to the pharmacy downstairs, making the process very convenient. The office staff communicates well with each other, and everyone is welcoming and professional. I highly recommend Dr. Moosa's office to anyone looking for an excellent local primary care physician. read more

I had my visit today. Everyone was so nice, very professional. It was a pleasure meeting Dr Mousa. I appreciated him taking the time to explain things to me. My New Patient visit was truly a great experience. read more

I consider Dr. Mousa to be the kind of Doctor that everyone hopes to have, but so few of us do. By that I mean, Dr. Mousa cares!! He truly cares and makes every effort to make his patient well. If not completely well then as well as possible. read more

My issue is not with Dr. Moussa, but with the poor and unacceptable customer service provided by a staff member named Elizabeth. I had to reschedule my appointment once due to a conflict with my work schedule. I called several days in advance to cancel and reschedule, explaining the reason. Shortly after, Elizabeth called me back with a condescending and rude demeanor and questioned whether I was "actually going to come." This was followed by an outright false accusation where she claimed I had rescheduled "three times," when in reality, I had only rescheduled this appointment once. When I tried to professionally address her unprofessional tone and misinformation, she was dismissive and stated that she was the manager and that there was nobody above her except the doctor. The customer service experience Elizabeth provided was truly unacceptable and made me feel judged and unwelcome as a patient. Her conduct, combined with the claim of having no immediate supervisor, reflects very poorly on the practice's commitment to patient care and staff accountability. I strongly recommend the office address the professionalism and training of their administrative staff, particularly their managerial team. read more

I had a great experience here, Elizabeth at the front desk made my day and she was very sweet and professional.

Such an amazing doctor here and the assistant Jazmin here is amazing with positive attitude and great communication..

Dr. Mousa and his whole staff are fantastic. Maria and Elizabeth are knowledgeable, efficient and the caring. I highly recommend Dr. Mousa and his team. Dr. Mousa addressed my health as a whole. His team of professionals are there to get you what you need to do tests, get to referral appointments or just answer any questions. They really care about the patients well-being. I'm so fortunate I found my new Primary Care Physician. read more

Dr Mousa Primary Care - Internal Medicine Near Me

I'm glad to call Dr mousa my primary care doctor he's wonderful and awesome and has amazing awesome wonderfu staff in his clinic this Dr treats you with a lot of respect and listens to your concerns and questions I just wanted to say thank you for your wonderful staff in the office and thank you for taking care of me Dr mousa especially with my medical conditions and problems keep up the awesome work read more

This was my first appointment with Dr. Mousa. Not only was everyone in the office friendly and efficient, but Dr. Mousa was very kind, professional, and listened to my concerns. He made necessary appointments immediately! I would highly recommend him and his staff! read more

Let this be a sign not to see this doctor!!!! First of all when he first opened his practice. I had a better insurance and he treated me so well and went out his way to help me with all my concerns and took his time with me. About a year ago, my insurance has changed which now I have to pay a co-pay of $60. I went to see him recently got about a huge concern that I have and I paid my $60 co-pay and he told me that I needed to go to blood work and he didn't even really care to listen about my concern. He just said go get your bloodwork and once we have the results within a week, make your appointment and come see me again. So I made my appointment on a Friday because I have limited availability due to me being a stay home mom and not having a car access to a car throughout the week only Friday. The week of my appointment came so I paid a nanny to watch my kids and it was probably 9 AM the day of my appointment and I receive a call from the doctors office. They told me that they had to reschedule my appointment because the doctor had an emergency and couldn't see me today and that he had to leave early. So I told them if I could just go in there as soon as possible before he leaves just so he could measure the lump that I have because it was really starting to worry me and they said no, and then the truth comes out. They said that the doctor is never there in person on Fridays so they had lied to me and told me that he was leaving early. So I asked the girl on the phone why did you schedule me for a zoom video when the doctor needed to see me in person to measure the lump that I have. And she started talking to me in the meanest attitude ever almost basically yelling at me saying that no one had scheduled me, which doesn't make sense because if no one scheduled me, why are you calling me about my appointment? And she goes on with do you want to do a zoom video with him to discuss your blood results or not? And I asked well if I do this just for blood results do I still have to pay the 60 dollar co-pay even though he's not seeing me in person? She said yes, so then I ask her. Can you just email me my blood work she said now so I called a different doctors office so they can log into LabCorp and get my blood results and send them to me with no issue. I refuse to pay $60 just for a doctor to tell me nothing came up on my blood work. She was basically useless to me, and I found it extremely rude for her to lie about the doctor not being able to see me because he has an emergency when reality he never goes in to the clinic on Fridays. Anyways, a month passed by and my concern is still really concerning me so I decided to make another appointment with this doctor . I come in and I immediately knew who was the girl on the phone talking really rude to me because she was on the phone fighting with insurance people and had a really bad attitude the whole time I was there. I paid my co-pay. I see the doctor and he touches the lump. He didn't even measure it and he was about to leave and I'm like hey what about my blood results and he was like oh we did blood work? Why don't you read charts before you come in to see a patient? I already had my results, but I just wanted to triple check with him . Anyways, he gave me my results and I was perfectly fine just one minor thing, but then I asked him about the medication and he said it was not gonna be covered, but we can submit of a different type of medication while walking out of the room and yelling in front of all the medical assistance to the point that if there is someone in the lobby they could hear my personal business which I believe is Hippa violation. And then he proceeded to tell me that I need to schedule an appointment for a Pap smear still in front of all the medical assistance, and if anyone was in the lobby, they still hear. So medical assistant asked me when would you like to come back to do your Pap smear and I said come back why I just paid a $60 co-pay can't you just do it now since I'm here? She's like oh you're right let me go ask him. I don't know what she said to him or what he said to her, but she came back and she said he wants you to come back in a month. Which makes no sense .This doctor just wants your money. I was there already. He just wants me to pay again to see him, which is not going to happen. This doctor is such a waste of time. I paid $60 co-pay just for him to talk to me for two minutes and not really address my concerns. So please save yourself and your money. Do not see the doctor all he wants is your money. He's treating his patients based on the insurance you they have. read more

Be upfront on what you can and can't do...you sucker patients with needs to pay cash and don't necessarily help them..

Recently made Dr. Mousa my pcp and I really appreciate how he takes the time to listen and try to solve problems rather than just throw pills at them like previous doctors. His front staff has been very responsive and helpful as well. read more

Five starts is not enough. No place is better than doctor Moussa. I am so happy having him as my primary care doctor. He is not in a hurry to get out of the room and listen to all of my concerns. The staff are really nice. The clinic is clean and new. I will definitely keep him as my primary doctor. Thank you doctor Moussa for your professionalism and making me feel that my concern are valid and not rushed through. read more

Great doctor. Did a great job reviewing my medical history. Definitely recommend. I felt that he cared about my health issues and offered me good advices in general. read more

Dr.mousa gives the highest level of care to patients. Listen and pay attention to small details. Easy to get appointment and no wait time.

very talented Doctor, I had a visit with him last week, he was so patient and listened to my concern, eventually my concern resolved. highly recommended read more

I had my first appointment with Dr. Mousa and I was so pleased with this doctor and his staff! what a wonderful doctor! I'm very thankful to have found this Doctor and I look forward to many years with this office! read more

This location is very clean and the ladies up front are amazing, everyone was caring and pleasant to deal with. Dr. Mousa was very thorough with his exam and was also very quick to respond to my emails, even on the weekends. I am very happy that I found this Dr and plan to make him my primary Dr. going forward. read more

Very personable doctor, efficient office. I am a 71-year old patient & was treated with respect. Appropriate tests. Highly recommend this doctor to others. read more

Dr. Mousa is a knowledgeable doctor and has great bedside manner. Would highly recommend!

The best doctor ever I know dr Mousa since he used to work at San Bernardino Hospital , he's super friendly and knowledgeable , always have a smile on his face when he speaks to the patients , he treated my dad and he was available every time we needed him , thank you dr Mousa read more