I am beyond disappointed. I have PPO insurance and I have never had a front desk employee tell me I…read moreneed to find out myself if my insurance can be taken at a doctor's office. My insurance can be taken anywhere in the world but suddenly this location is making me do the leg work to get verified? Don't waste your time here. Bad attitude all around.

I switched doctors because I heard how attentive Rancho Wellness is when you needed something. I…read morecalled them to see if I could get a prescription before leaving town for a cold and flu I was coming down with. They said they could not see me for at least two days and said I should go to the urgent care. I tood them I wasn't leaving for 2 days and a virtual appointment is ok if they can't see me in the office. They still said they can't see me. Makes me second guessing switching doctors. Maybe because I'm a new patient it's just not a priority.

Today was my mother's annual appointment and Melissa and Gabby were amazing to my mother. Very…read morekind very happy with all of her test results. Melissa was very informative . also we love that Melissa speaks Spanish so she could communicate with my mother that's a plus

Dr Grobler and his amazing staff are quit literal Angels and blessings. They saved both my Mother…read moreand Fathers lives and they take such extraordinary care Of my parents. I can not express my gratitude to them and Dr GROBLER is what medicine should be. The crossroads of medicine, caring, knowledge and empathy. They are amazing!

I had such an amazing experience here. From the moment I walked in, the medical assistant and the…read moreentire team made me feel so welcomed and comfortable. Everyone was incredibly friendly, supportive, and genuinely kind. What really stood out to me was that I never once felt judged, which is so important when it comes to healthcare. For the first time in a long time, I felt like the doctor truly cares about me as a person, not just a patient. He took the time to listen, explain everything clearly, and made me feel heard and respected. His team of amazing women also made the experience even better with their warmth and professionalism. I'm so grateful to have found this place and would highly recommend it to anyone looking for compassionate, quality care.

The new patient process is modern and efficient. I was able to get my forms and submissions done…read moreonline ahead of my appointment. They were able to schedule me in quickly, and the staff are all very friendly. My visit with Dr Majithia was excellent. He took the time to listen to everything I had to say, and asked follow up questions often. He adjusted his approach and recommendations based on my responses. I really felt like he was getting to the important details. Thank you Dr! And thank you to your staff as well. See you soon.

I have been a patient of Norton Delgado's practice for quite some time now, more specifically under…read morePA Nick Knowles care. Nick is an amazing PA that truly cares about his patients concerns and well being. Unlike other physicians Nick always goes above and beyond what is required of a PA and makes sure you leave the office feeling content and informed. Highly recommend Delgados family practice!

Absolutely cruel. After months of trying to find a provider and then transferring over to Dr…read more Norton as my PCP. Approved and then received my new IEHP card and called over to be told that they are no longer accepting new patients. And the response I got was well, that was 2 weeks ago. No compassion at all.

This was my first time seeing Dr. Singh. The office staff were friendly and greeted me in a…read morewelcoming tone. The waiting lobby is clean and organized. Dr. Pilar Lee saw me first, and I went over my situation with her. She was nice and attentive. Dr. Singh was caring and I was able to feel comfortable talking to him about my situation. I'm glad I found him as my primary care.

What kind of doctor/clinic won't see people "because they are sick"??? That's the whole point of…read morehaving a doctor. We have been patients for 2+ years. Called to see if we could get a same day appt due to a bad cold. Was told they would call us back. No call back. Next day, called again. Was told they will only talk to us on the phone and won't let him come in. So no tests run, no listening to chest or checking symptoms. They just prescribed antibiotics and lozenges. My husband is still super sick. We will go to urgent care this weekend. Oh and we've still never actually met or spoken to the doctor. It's always been the nurse practitioners. I sense that this clinic just has a doctor in name but not in practice.

From friendly staff answering phones to being helpful with sending in prescription refills, this…read moreoffice is wonderful! Plus the amazing care from the doctor and PA, and caring nursing staff, makes this a fantastic place to go when I need doctor's care.

I have seen Dr. and his staff for years now. Recently, I have noticed wait time and overall…read moreefficiency in the office has been amazing! Previously waits could get a bit long and recently by the time you sit down they are calling you back. Dr. And his staff are one of a kind. Always helpful and so understanding. They truly care for you and treat you as an individual and not a number. I can't recommend this practice enough for primary care!

Dr Armour and his staff are absolutely amazing! You are not just a number to them, they treat as…read morenot only a patient but also a friend, they go above and beyond to make sure your needs are met and all your questions are answered. I am truly blessed I found such a caring and compassionate Dr. I highly recommend his office to everyone. Reading some of these reviews a lot of people mention the wait time.. and yes there is sometimes a wait, but that's because he's giving the patient before you all the attention he will soon be giving you. He has tv 's in the rooms and he usually has good movies on, so with that said. I would wait for as long as I needed to to get the care that I get from Dr. Armour and his staff.

We are new to Dr Armour's practice, but I have been REALLY impressed with the Dr's staff: they are…read moreon top of things and they are also kind. I have found the office's online portal very convenient and easy to use and like that they respond in a timely manner to emails. So far, we have only had one in person and one telehealth appointment (which was really easy to log onto) and found the Dr to be very personable and he seems to be attentive and thorough and didn't rush us through either appointment which is much appreciated so I can understand why some of the other reviewers have said that their appointments didn't start on time. (If your time is not as flexible, experience from another past favorite Dr has taught us that getting early in the day appointments reduced lobby time since wait times can get longer as the day goes on and Telehealth appointments are also great since you can do them anywhere and they are more likely to start on time). The Dr appears to be very popular, so appointments are scheduled out but if you have something urgent the office staff will work to get you in sooner.

After being with Kaiser for years and then changing insurance to United Healthcare…read moreI'm not ready to give an accurate recommendation on this new doctors office. For now however the office experience was decent the ladies were friendly. As far as being efficient not so much at all, unsure of it's the office environment, lack of efficiency expectations but it's something. There is a lack of efficiency in customer service in public spheres but since we are locked in until open enrollment we will make the best of it.

After giving this practice three changes, I can confidently say I 100% agree with the review…read morerecently left by Kimberly S. I've been seen by Dr. Darlene Espinosa three times now, and each visit has left me feeling uncomfortable and disappointed. She comes across as very unapproachable, and I've never felt like my concerns were taken seriously. Each time I've explained the reason for my visit, I was met with a dismissive response that made me feel dumb for even coming in. While I understand that not every PCP is warm and fuzzy, I do believe that in healthcare, when patients often come in feeling unwell, vulnerable or anxious, it's so important to make them feel heard, respected and cared for. Not as if they are there to just waste your time. If that level of empathy and communication isn't something you're willing to bring to your role, healthcare may not be the right field. Will have to part ways.

Great place Drs that actually care about your well-being…read more Totally recommend this place. Friendly staff

Annette herself is wonderful. Truly. Compassionate, attentive, and one of the only reasons I stayed…read morewith this office as long as I did. Unfortunately, her staff and office communication completely ruined the experience.Over the course of several months, I repeatedly had issues with prescriptions not being sent/received, follow-ups falling through the cracks, unanswered concerns, delayed responses, and having to constantly chase updates myself. I felt more like I was managing my own care than receiving it. I tried to be patient and understanding because I know medical offices get busy, but after months of this, it became exhausting and honestly added stress during a time I was already dealing with health issues. (Mind you, the ONLY reply I recieved from this office was when I wanted to find another provider, they let me know it'd be $35 for my records). If you are considering this office, just be aware: the provider may be great, but the administrative side of the practice was consistently disorganized and frustrating to deal with.

The most excellent health care I have ever received. They listen, care, and leave no stone unturned…read moreto get you well and keep you healthy.

Great doctors here. They truly listen and care about your concerns and needs. I would recommend.read more