Excellent customer service. They really take the time with the customer. I have gone there for several bike repairs, and I'm considering a new bike now. read more

1 STAR Terrible Customer Service, Expensive Repairs, and My Original Problem Still Isn't Fixed! I honestly don't know why I keep giving Miami Beach Bicycle Center another chance. Every single time I come here, I leave frustrated, disappointed, and telling myself I will never return. First of all, the customer service is absolutely horrible. They treat customers as though they're doing you some enormous favor by accepting your business. There is no appreciation, no accountability, and certainly no sense of urgency. Unfortunately, there aren't many actual bicycle repair shops in South Beach, which is probably the only reason I've continued giving them chances. My most recent experience was beyond ridiculous. I brought my bicycle in because the brakes were squeaking. That was the problem I wanted fixed. They inspected it and told me the rear brake needed to be replaced. I even brought my own brake disc to try to save some money. They promised to text me when the bicycle was ready. A full week went by without a single message. I finally called to ask what was happening, and they told me the bicycle was ready. But just before hanging up, someone suddenly informed me that I had a flat tire. Interestingly enough, that tire was perfectly fine when I brought the bicycle in, and they had replaced that exact tire only a month earlier! I have no idea what happened to it while the bicycle was in their possession, but at that point I had little choice but to authorize another repair. Again, they promised to text me when it was ready. Again, absolutely nothing. Four more days passed before I had to call them myself. When I finally picked up my bicycle, I paid an outrageous amount for the brake work and tire repair. I got on my bike, started riding away, and immediately discovered that THE BRAKES WERE STILL SQUEAKING AND THE REAR BRAKE WASN'T EVEN WORKING! I turned around and brought it straight back. Instead of apologizing and taking responsibility, they seemed annoyed that I had returned. After inspecting the bicycle, they admitted that THEY HAD REPLACED THE WRONG BRAKE! Yes, you read that correctly. I brought my bike in for a specific brake problem, they replaced the wrong brake, charged me for it, and then refused to refund me because they claimed that brake needed replacing anyway. How is that acceptable? Now I was stuck with a bicycle that still wasn't safe to ride, and they wanted to charge me yet another ridiculous amount to fix the brake I had originally brought it in for! What choice did I have? I needed working brakes, so I reluctantly agreed. Once again, they promised to contact me when it was ready. Once again, they never did. Two days later, I had to call them myself, only to be told it was ready. I returned, paid yet another expensive repair bill, and finally got my bicycle back. And here's the unbelievable part: A few days later, MY BRAKES ARE STILL SQUEAKING! After all those visits, all that money, and all that wasted time, the original problem I brought my bicycle in for STILL HASN'T BEEN RESOLVED. At least the brakes are now working, but I am genuinely hesitant to bring my bicycle back. Every time I go there for one problem, another expensive issue seems to appear. I should not have to feel anxious about taking my bicycle to a repair shop, wondering what else they might tell me is wrong or how much more money I'll have to spend. What makes this experience even worse is the complete lack of accountability. Mistakes happen, but when a shop admits it repaired the wrong brake, the customer should not be the one paying for that mistake. My advice? STAY AWAY FROM THIS PLACE AT ALL COSTS! If you live in South Beach, do yourself a favor and take your bicycle off the beach to another repair shop. Even if it's less convenient, it is worth the trip. I have given Miami Beach Bicycle Center more chances than they deserve, and I am done. The terrible customer service, excessive charges, poor communication, and repeated failure to resolve a straightforward problem have completely destroyed my confidence in this business. Never again. read more

This family owned business treats you like family and provides the best service. They have a wide range of bikes and accessories as well as services to fit the needs from the casual renter or bike enthusiasts to triathlon athlete. I highly recommend this business. read more

Miami Beach Bicycle Center - Bikes Near Me - Miami Beach, Florida

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Always great and thorough service. Knowledgeable team and prompt service The best in Miami Beach read more

Attached is a 2 min video showing the "new" tires I got from Miami Beach Bicycle Center. As the video explains, these tires do not appear to be new. On June 18 I had a fall in my road bike, mainly used for commuting from work or to my car parked miles from where I live. My usual bike guy was closed & doesn't have spare tires. Injured, I walked to the above bike shop. I was told new basic tires are $40 each. I inquired about better tires, and was told they are $50 each. I then asked for the better tires. I truly had no clue what kind of tires a good/bad for a bicycle. I got my bike mainly as a quick commuter. Shortly after leaving the shop, the front tire seemed low on air. The back tire nearly the same. When I got home, the tire pressures were low. I put air in them but they just rode terrible. Two days later, even after placing air in tires, I got a puncture. Had my bike guy swing by and he confirmed with me what I suspected, that these tires were in fact used, not new. The tires felt rough even with low pressure. They gave me no confidence and were especially bad in the wet. Admittedly I know little about bikes and didn't even know about inner tubes. So after educating myself, I got much better tires for around $65 each and better inner tubes and had my bike guy do the install. The bike rides better. I gave two stars because even though I was sold what appears to be used tires for the price of new ones at least these guys were polite. The tires they sold me run about $55 online so it isn't as though they discounted the used tires for me. In my experience, Miami is a terrible place for a consumer. In Miami, if you pay for a product/service and you are charged a fair price but get quality results it's almost a shock. Conversely if you get poor services or get cheated it's not that surprising. In this case what upsets me is that I'm not getting a haircut, or a car wash's poor service in these examples won't leave you potentially injured. When you're traveling on average 20mph on a bike in busy urban traffic, it's important to have reliable service and parts on that bike. Failure to do so can be potentially fatal. And bike tires are important. So I don't believe my rating nor disappointment is harsh or exaggerated. read more

Great service and bike selection!!! We rented bikes for my 7 year old and myself. Great quality bikes and I loved that they included helmet and kicks. read more

Miami Beach Bicycle Center - Bike shop - Bikes Near Me - Miami Beach, Florida

This is the kind of place that tourists will likely frequent, but they focus on serving and providing a great experience to their local riders. My friend and I came to rent some road bikes for a day to just explore the beach front a do a little weaving in and out of city traffic. The clerk informed us that the road bikes probably won't be available because there's a local event happening. I'm thinking to myself, "well we're in the store now; are they available or not?" Nevertheless, who cares? I'll save some money and go with their more often rented daily rentals which he tells us to go outside and look at the ones on the bike rack in front of the store baking in the warm Miami sun. I wish, I took a picture of the rack (sorry). They look like a collection of freshly stolen bikes which haven't been serviced in awhile. Most of them had squeaky breaks or noisy chains. We found what we thought were two decent hybrid bikes. We were only planning to do anywhere from 25-40 miles and we cycle often so two less than desirable bikes wouldn't hurt for a day. We did 30 miles. My bike turned out to be okay. My friend's bike had a chain issue and I had to put it back on a time or two and a couple of the gears would not work for her so she struggled a bit but life goes on. The next day upon returning the bikes, I mentioned the issues and basically got an, "oh, okay." Also, while waiting in line to return the bikes, a more local guy walks in and the clerk walks directly by us to welcome him and service his needs as we continue to wait to simply return our bikes. The experience probably won't be great here if you're a tourist but they have bikes if you just want to rent a bike while on vacation. read more

Miami Beach Bicycle Center - Bikes Near Me - Miami Beach, Florida

The best bike shop on the miami and the beach! Quick, professional, and efficient they have everything you can think of for treckers... St., Mountain, and any biker and even for ADA wheelchairs repairs! take it from an ex biker, and now a wheelchair user! read more

Miami Beach Bicycle Center - My repair tire for my wheelchair - Bikes Near Me - Miami Beach, Florida

Was charged an arm & a leg for a new tube and wheel...tire kept deflating after each ride and become unridable as the pressure just goes down after a pump. No rip or tear on the tube. read more

Miami Beach Bicycle Center - Bikes Near Me - Miami Beach, Florida

They could not have been nicer. Prices were reasonable and they fixed my bike! I had a great experience and I'll definitely be coming back

Had a great experience here! This place is open seven days a week and is a family owned business which I love. Danny was extremely helpful and knowledgeable. Helped me customize my bike with the essentials without over selling. I highly recommend this place as they have an extremely good selection and they take care of you with ease. read more

Reserved 2 trail-a-bikes, 2 hybrid bikes and a 24 inch bike for Sat 10am. Online booking was very convenient. When we arrived at 11, our bikes weren't ready. No explanation given. We waited for 30 more minutes to get our bikes. The biggest issue we had was the condition of the hybrid bikes. It felt and looked worn out and rickety. If it was just aesthetic and ride fine, it would've been ok. I rent bikes regularly on outings and these bikes are bad. I had a hard time steering and keeping it straight. The gear changes weren't smooth and the whole drive felt like riding rusty cruiser bikes. The citi bikes that were available to rent all over the boardwalk were in much, much better shape. The employees were nice but unfortunately the bike conditions need to be improved. If you need to, charge little more but pls rent out well-maintained bikes, it does affect the experience. read more

If I could give 6 stars, I would. Most shops won't even look at me if I have an eScooter yet, for a fee, these guys will save me! I'm forever thankful and also why I bought my Pinarello from them - good sale price too. The only game in town as far as I'm concerned. A good, family-owned business. read more

Miami Beach Bicycle Center - @ Bling Bikes custom job - Bikes Near Me - Miami Beach, Florida

Awesome service. When we arrived at noon on a Tuesday in December, they only had 2 beach cruisers available for rent. I had written on Sunday asking them what I needed to do to have two Hybrid bikes available, and they had said, "Come in". When I came in, the right bikes were not available as they had an unexpectedly busy morning. But, they right away said, "it's ok, we will put on two more bikes into our rental fleet so you two can have your hybrid bikes." We got amazing Specialized hybrid bikes, and went over 50 miles in the two days that followed. I was so happy they were able to work with us to make our biking dreams in Miami come true. Rentals come with a U lock and a helmet, which are necessities in my book, and made it so that I didn't have to bring many accessories with me on the plane on my visit to Miami. I did bring my biking gloves and a few bike lights, however (Riding with day-time lights decreases accidents by 30%). I might suggest if you want a certain kind of bike that you call the store directly and reserve the kind of bike, and see about paying ahead of time for it. As the store has great quality bikes, people know that and go there to rent the bikes. I would definitely rent bikes from this store again and can't wait to do so. read more

Miami Beach Bicycle Center - My rental: A very new model Specialized hybrid bike. GREAT value for price. We did 50 miles that weekend. - Bikes Near Me - Miami Beach, Florida

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Best bike shop on the beach! They offer sales (bikes, apparel, accessories), service (installation, maintenance, repair) and rentals (daily, weekly, monthly rates) of road bikes and beach cruisers (aluminum and carbon). read more

Thank you so much Danny and staff for selling & building my sons bike for his 8th birthday. I really appreciate and support local businesses that care about their community. He really loves his bike. We look forward to seeing you again in the near future. Wishing you and your team continued blessings!!! read more

charge $100 for check bike ? really !!! I drop my bike and tell them I have a problem with battery, and they give me 3 days to pick up bike ! and paying $100 for service charge ... after that , calling me and saying i have a battery problem ... not recommend this place ... read more

My family has been going to this bike shop for 18 years, and they have always provided excellent and efficient service. I recently had the pleasure of buying a new road bike from them - Alex was very patient and answered all my questions, built a bike in my frame size just for me to try it, and even then never pressured me to make a purchase. I've visited pretty much every big bike shop in Miami and I can safely say this is the best one! read more

I went to repair mo scotter. and they stole the new parts. and pay. for repair. and they gave it to me in a worse state. and take it somewhere else. and they told me they changed the pieces. that seems disrespectful to me read more

My five friends and I decided to rent some bicycles to cruise along the beach. We found this place on Yelp and decided to check them out because of their glowing reviews. The gentleman at the counter was very friendly and welcoming. The rental process was also fast and painless. We signed some papers and opt for the daily rental rate of $24/day. They took an imprint of our credit card and soon after, we were on our way! Their selection of cruisers were okay; definitely not the newest, but they worked smoothly. They also provided us with locks, but be sure to not lose your key! One of my friends lost her key and it was $30 for a replacement. I like the location of this center too--it's not in the midst of everything, but convenient and close to the beach. read more

Miami Beach Bicycle Center - Bikes Near Me - Miami Beach, Florida

Not a bad deal for $24 per day! We got two great looking and working bikes. The process for the rental was quick and painless. The gentleman at the register was more than friendly! They have a great location. Check them out! read more

Miami Beach Bicycle Center - Bikes Near Me - Miami Beach, Florida

Great group of guys, we just bought 2 bikes yesterday. The prices were same as online but didn't have to wait for shipping. I support local business I know it's hard to compete with online stores or bigger companies. Thanks again read more

I have been going to this family business for over 30 years and it was the only place i went, but recent visits has made me realize its time to go elsewhere! The few times i have went in to look lately, it was like they cared less to get my business! The last straw was I really needed a tune up because i ride everyday, the guy was like it will be 4-5 days and it was like he was DISCOURAGING me to leave it! Believe me, i got the hint and will not go back no more as i look for a new bike shop! read more

Always wonderful service. Proprietor is affable, straightforward and congenial. I was quoted a price and a timeline for service that seemed fair. The job was done early, the price lower. And all with a neighborly warmth lacking in most such experiences. Thank you for a great job . Highly recommended. read more

HOW TO FRIEND THE POOR PEOPLE, I was in this place unfortunately to bring my electric bike for an ignition problem, these gentlemen first got 90 $ for a job they didn't have to do yet then after almost 20 days that they were held without repairing my bike, they make me withdraw it as I had brought it to them, telling me they could not do anything about it and keeping the initial 90 $, an absurd injustice, I will never go to this place again read more

They advertise on their website $219 for the Retrospec Beaumont bike but when I arrived at the store the bike is $399. They give me the customer some lame excuse about the bike being an old model (but the bike on the web is the same damn bike in the store) and that their web guy needs to changed it. As a customer I give two shits about it being an error, or "your uncle sisters nephews cousins boyfriend who does websites now on the side" has yet to fix the error. This place is a joke. Poor customer service. read more

I called and spoke to the owner as well as one of his employees to reserve a road bike. They said they would put it on the side. I just would have to reserve and pay online / but not to worry the bikes on hold .. I reserved and payed for the bike on line the next morning. I got an email in the afternoon stating I did not mention what size bike I wanted. I called / they stated they rented out the bike to somebody else before I made my reservation online. So not cool.. read more

I purchased a Shimano Ultegra Chain from this store for my bike. I don't go to this shop regularly because they are over priced. Turns out my suspicions were correct. $59.99 for a chain that should sell for around $42. read more

Miami Beach Bicycle Center - Chain - Bikes Near Me - Miami Beach, Florida

I go to this bike center for such mundane tasks as an annual tuneup of my folding bike and specialized tasks of installing a special kit to provide an electric boost for my bike. Danny, the bike specialist, is a genius and very kind and patient. I don't own a car in MB, so my bike is very important to me. Their prices are fair and work impeccable. Highly recommend. read more

I was going crazy going around town asking for what I think is not a so crazy request. I been looking for a lefty fork conversion kit to fit my BMC. I called so many Cannondale dealers telling me that's not possible, dealers told me it stopped in 2009 etc etc long story short. Miami Beach Bicycle Center was sooooo helpful going far and beyond to get me a special adapter and they made a recondition on a hub to somewhat match my rear HOPE hub. I was getting a cheap canndonale lefty hub or overselling me DT 240s. My hub wasn't cheap but all the options I was given that's attention to detail. I did research and project 321 is a USA company. They treated my pride and joy like their own. Orlando the mechanic is the best disc brake guru out there. He fix my rotor without the need to replace. read more

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Stay away from this place!!! I had the most psycho sales guy ever. Basically I ordered Specialized spin shoes from the specialized site like 6 months ago and they didn't fit. So I wanted to go here to just buy some. This older big guy with glasses and salt and pepper hair came over to help us. So I explain the situation and tell him how I order shoes from specialized from the site and he immediately starts arguing with me that you can't order specialized shoes directly from specialized and I tried to tell him yesss you can, that's where I ordered them from , they were just too small. anyways he wouldn't let it go so I dropped it, weird, but ok. So this store only carries black specialized shoes for indoor spinning, and I told him I wanted white ones, and he LITERALLY SAID specialized does not. make. white. shoes. It was so sketchy and weird that this guy was literally lying to me about multiple things just to make a sale. Like blatantly lying. So at that point Im thinking this guy is insane so I pull up the specialized site to make sure I'm not crazy and YEP not only CAN you order on the website, they DEFINITELY have white shoes... which no sh*t they do, I've seen like 50 people with white specialized shoes, my best friend has a pair. So then I'm holding a pair of shoes looking at them and contemplating buying a black pair from this psycho just because I want them that day and he literally reaches over grabs he shoe from my hand, and puts them back on the shelf???? Like clearly I was looking at them, holding them, observing them. So I pick them back up, and he does it AGAIN!!? Like dude, I'm here trying to buy shoes and you are literally lying to my face insulting my intelligence basically saying I don't know where I previously bought something and now I'm still trying to buy something from you and you are literally grabbing it from my hands and setting it down. Needless to say, I left and I'll be ordering them online from Specialized. I just want to update this review as a response to this awful owner who insinuated that I had a bad experience because of a miscommunication or my "price range", 1. I didn't have a price range- I cycle daily and I was willing to buy an extremely expensive pair of shoes because of that. 2. Because I cycle daily I know what I'm talking about and your lying sales guy could not trick me into anything. There was NO miscommunication, he was rude and manipulative. read more

Miami Beach Bicycle Center - Here's me ordering a shoe from specialized site so I don't have to deal with the people at this store who lie. - Bikes Near Me - Miami Beach, Florida

Great place to get a bike and ride around town. Very inexpensive compared to other places. I searched around and called different places for pricing. They were less expensive and the bike was well suited for me. the assistant adjusted the seat, I signed my waiver and away I went for the next five hours. Brought the bike back and left it there and away I walked. Going by bike in SOBE is the best transportation and most people don't know it. I would definitely do it again and go back to Miami Beach Bicycle Center. read more

Miami Beach Bicycle Center - The bikes - Bikes Near Me - Miami Beach, Florida

If you like to be condescended and have your money taken as a favor, look no further. I am not from Miami, and went to MBBC based on web search and recommendations from reputable cycle touring guides, to get a broken spoke repaired, and also a minor general tune up while I was at it (for 50$) The spoke was fine for now, but the tune up....they must have kept the 50 bucks and forgotten about it. The (cantilever) breaks were out of center, and the pads had no toe. My rear wheel internal hub system was not assembled properly to the frame (causing potential damage to the carbon belt drive). And the rest of the bike felt just like I had left it. I had to re-do the job myself at home. I also asked for the tire pressure to be set st 65psi, but when I picked up the bike they were unable to tell me what the pressure was set at...nor willing to look into it and make sure it's what I had asked. They might as well have shown me the door. I am not cycling the 18 miles back to this place, and if I did I would look elsewhere. read more

During this quarantine I gained a lot of weight, no gyms open so I decided to get a bicycle, then I realized it was on a big demand since everything was sold out or closed. Came across MIAMI BEACH BICYCLE CTR and even the first time I approached the door, with a store closed but they left the main door open by mistake, they asked me "how can we help you", first win, they explained everything in details and I came back a couple of days later to realized this is a family owned business with like 3 generations of knowledge and excellent customer service. What a difference when you are treated with this kind of approach, detailed knowledge based on what I needed, kind guys working around the clock to fulfill all customers requests, ended buying the best bicycle ever owned, Specialized Roll then purchased different articles like the car rack, etc. Highly recommended with the best staff in town, they treat you like family!!!. Kudos to all of you!!!, I'll be back for more!!!!!. read more

Miami Beach Bicycle Center - I am a happy camper!!!. Thank you guys!!!. - Bikes Near Me - Miami Beach, Florida

I could not have had a better experience than what I had at Miami Beach bicycles. I believe I was served by one of the owners (Joseph). I went in there ready to spend over thousand dollars but when I described my needs, I was referred to a bike for about $500. The gentleman suggested that this was more than adequate based on my requirements. I have since had the bike for two months and could not be happier with my decision. I did spend $200 on accessories but that would've been spent on the $1000 dollar bike also. It's a beautiful Cannondale that rides really well. People often think it's a very expensive bike and I proudly tell them I only paid $500 and refer them to this awesome and honest establishment. For what it's worth... I don't have a car and the bike is my primary source of transportation....and Uber! read more

Great shop! A group of friends and I came to Miami for a bike trip (Streets Calling Bike Club DC chapter) . The staff was extremely knowledgeable and very accommodating. They were able to get us 5 carbon fiber road bikes all different sizes within a few hours notice. They also had helmets, pumps and any other accessories we needed ready to rent. The bikes were solid and the checkout process was very easy. Price point was great too. There location is easily accessible. Love these guys. Thanks again! read more

I know that I have said it once in the past, but this is the only place I get things for my riding needs. Alex, Danny and Jack have been helping me out for years, including the five years I lived in NYC. Today I bought my third bike from "The Family", and I am excited to get up and an ungodly hour to ride it tomorrow:) You can buy your bikes online, look for the cheapest possible prices all over the planet, but nothing feels better than being able to trust that what you are buying is the right thing for you. If you go to the shop, the guys will make sure you get just that. read more

Miami Beach Bicycle Center - Me and my new Cannondale!! - Bikes Near Me - Miami Beach, Florida

Great shop, conveniently located, friendly staff and reasonably priced. They were able to repair my baby and get her back to me in the same day! read more

When a Deco Bike just won't endure a 20-mile ride, my next pick is Miami Beach Bike Center. The modest shop is chock full of bikes for sale (it's a Scott, Trek and Cannondale dealer), and in the back, you'll find local's bikes getting tune ups and TLC. For $8/hour we rented a Trek hybrid and for another $10, they rotated my back wheel (turning a fixed gear into a single speed), inflated my tires and adjusted my handlebars. We left as total converts. Upon returning later in the afternoon, Dan (the kind dude who originally helped us) mentioned a free community ride that takes place every second Saturday at 9am. This police escorted excursion travels from South Pointe all the way to North Miami Beach around 80th Street. The benefit here: traffic is stopped and bikers can pedal in a safe and continuous ride. A hyper local bike shop offering savvy tourists and bikeless locals with quality rentals and repairs while offering up a community-minded mission, now that's what's hot. Tip: if you're a cool guy/gal looking to leave Miami Beach with a memorabilia tee, opt for a Miami Beach Bicycle jersey rather than that "I'm in Miami Beach" lameness! read more

Despite the good reviews and the fact that I found what I was looking for, the guy at the balcon was so rude and not friendly that I won't come back to this places. I just said "Hello, I'm looking for this (picture) bottle" and the guy just said "We don't have this", then stopped talking. Why not offer alternatives, why not look at my face? Don't want to work? After some time I asked, "Do you have another BPA Free bottle?", and the guy didn't say anything besides "It's $ 5" until the moment I left the store. If you don't want to work, just go away. read more