only shop i really trust not to give me stuff i don't need…read more never over priced for repairs. i go a long way to use them; miami beach neer broward border. my ebike costs more than my truck -i trust them to fix it and regular maintenance many shops dust the bike off then charge you for full maintenance. when brickell bikes is done my bike runs like the day i bought it!

Such amazing service over the years. Excellent location and very cute shop dog. Their workshop is…read moreimpressive!

Excellent customer service. They really take the time with the customer. I have gone there for…read moreseveral bike repairs, and I'm considering a new bike now.

1 STAR Terrible…read moreCustomer Service, Expensive Repairs, and My Original Problem Still Isn't Fixed! I honestly don't know why I keep giving Miami Beach Bicycle Center another chance. Every single time I come here, I leave frustrated, disappointed, and telling myself I will never return. First of all, the customer service is absolutely horrible. They treat customers as though they're doing you some enormous favor by accepting your business. There is no appreciation, no accountability, and certainly no sense of urgency. Unfortunately, there aren't many actual bicycle repair shops in South Beach, which is probably the only reason I've continued giving them chances. My most recent experience was beyond ridiculous. I brought my bicycle in because the brakes were squeaking. That was the problem I wanted fixed. They inspected it and told me the rear brake needed to be replaced. I even brought my own brake disc to try to save some money. They promised to text me when the bicycle was ready. A full week went by without a single message. I finally called to ask what was happening, and they told me the bicycle was ready. But just before hanging up, someone suddenly informed me that I had a flat tire. Interestingly enough, that tire was perfectly fine when I brought the bicycle in, and they had replaced that exact tire only a month earlier! I have no idea what happened to it while the bicycle was in their possession, but at that point I had little choice but to authorize another repair. Again, they promised to text me when it was ready. Again, absolutely nothing. Four more days passed before I had to call them myself. When I finally picked up my bicycle, I paid an outrageous amount for the brake work and tire repair. I got on my bike, started riding away, and immediately discovered that THE BRAKES WERE STILL SQUEAKING AND THE REAR BRAKE WASN'T EVEN WORKING! I turned around and brought it straight back. Instead of apologizing and taking responsibility, they seemed annoyed that I had returned. After inspecting the bicycle, they admitted that THEY HAD REPLACED THE WRONG BRAKE! Yes, you read that correctly. I brought my bike in for a specific brake problem, they replaced the wrong brake, charged me for it, and then refused to refund me because they claimed that brake needed replacing anyway. How is that acceptable? Now I was stuck with a bicycle that still wasn't safe to ride, and they wanted to charge me yet another ridiculous amount to fix the brake I had originally brought it in for! What choice did I have? I needed working brakes, so I reluctantly agreed. Once again, they promised to contact me when it was ready. Once again, they never did. Two days later, I had to call them myself, only to be told it was ready. I returned, paid yet another expensive repair bill, and finally got my bicycle back. And here's the unbelievable part: A few days later, MY BRAKES ARE STILL SQUEAKING! After all those visits, all that money, and all that wasted time, the original problem I brought my bicycle in for STILL HASN'T BEEN RESOLVED. At least the brakes are now working, but I am genuinely hesitant to bring my bicycle back. Every time I go there for one problem, another expensive issue seems to appear. I should not have to feel anxious about taking my bicycle to a repair shop, wondering what else they might tell me is wrong or how much more money I'll have to spend. What makes this experience even worse is the complete lack of accountability. Mistakes happen, but when a shop admits it repaired the wrong brake, the customer should not be the one paying for that mistake. My advice? STAY AWAY FROM THIS PLACE AT ALL COSTS! If you live in South Beach, do yourself a favor and take your bicycle off the beach to another repair shop. Even if it's less convenient, it is worth the trip. I have given Miami Beach Bicycle Center more chances than they deserve, and I am done. The terrible customer service, excessive charges, poor communication, and repeated failure to resolve a straightforward problem have completely destroyed my confidence in this business. Never again.

Make an appointment They're very busy!…read moreExcellent service Reasonable prices My bike shop for repairs

I used to always take my bike to a small shop that unfortunately closed. The owner of that shop…read morerecommended Ishmael at Coral Way Bike Shop when I needed a new wheel after 2 of my rear spokes on my ancient bike broke. The breaks had also been giving me issues. Ishmael's team took care of both issues quickly and my bike rides so nicely now! I thought the pricing was very fair. Because of the good service I received I recommended this shop to my mom who also had a great experience here recently when she was having issues with her gears and a few other minor issues. This is not really a hold-your-hand kind of shop, so if that's what you're looking for, perhaps go elsewhere. However, I got great service for a reasonable cost, and for that, I'll certainly be back.

I had an issue with my bike. Brought it in to see what was wrong with it. For a moment I thought I…read morehad to leave my bike there for the weekend. However after waiting a while to be checked what's wrong they where able to repair it about 30 minutes. Note if you sign up for a membership you'll get 10% off on service repair and accessories. At the time of writing this review they are currently having a sale on bicycles and a few accessories.

Took my Specialized bike in for service. The staff is friendly and professional. Matt the mechanic…read moreexplained all the issues with the bike that needed attention. He gave me an itemized list and cost to repair each item. I told him that I could not afford to fix every item at the time. We agreed for now to only repair the front derailleur; it now works great. Bike Tech is a great place, courteous staff, and great value for the money.

7 out of 5 Stars. they found an electronic controller part I looked for Nationwide for 6 weeks,…read moreNOBODY else, and installed it in 6 minutes. Wow. Best bike shop on both Coasts I have ever engaged in 40 Years.

They have said it before and I will say it again,…read more Unfortunately my neighborhood bike shop has a non-empathetic, sneaky, zero customer service skills, it's probably about time to retire, type of owner running the show. Because of my bike geometry, I called beforehand simply asking if I can come in for an opinion on where I should install an attachment on my bicycle. I just wanted an expert opinion and I wanted to test this stores customer service, in case I decide to return; never, even if you paid me. I get the approval and I'm on my merry way. As soon as I arrive, I am not greeted by this owner, instead, I had to explain again that I need to install the plastic piece that holds a lock in place, so that you can ride your bike without having to carry your lock around. He says "my mechanic can do it for you, $10". As a reminder, I called beforehand for an opinion on a simple item that anyone can install and this is not what drove me to write this review. This owner, Sam, knowing that my Carbon Fiber bike cannot and should not have any clamps with pressure on the bike. So, his employee finally had to speak up to give me the information and opinion I asked for, after asking several times, which was to not install this on the bike. You wanted to make $10 only to have one of your locals destroy their bike and maybe even injure themselves because of your less-than-moral business practices. I have no other words other than to strongly recommend you take your business to Willie's on 79th or Miami Bicycles on 125th. Sam P., It's time to give up the keys to someone who truly cares and knows what it means to own a real bike shop.

Summary: This is a tricky one because I like the services…read morethey provide, and so far their products have been of a good quality, the staff is professional and helpful, but still I feel they are missing that personal relationship you need to have with your bike's "doctors". Technically they have done a great job every time, but personally I feel there's something missing. The Experience: I had a bike, I had my go-to bike shop, but after my bike got old enough to require more money in fixes and repair than what a new one would have cost, I decided to get a new one... almost two years ago, mid pandemic... when bike inventories were low, prices were climbing, and wait times were forever. My regular bike shop was out of models within what I was looking for... so I shopped around and ended up choosing one from Cycle World. I bought an Hybrid Giant Cypress. The salesperson was helpful and knowledgeable, and the store worked with me with a new store credit card. I returned for the first "free" tune up, but a few months later I returned to my regular bike shop for the next tuning, for no other reason than I already have an established relationship with them and they are close to my job so it's easier to get around there. Then I started using my bike a lot more than the previous one, so I started needing more stuff and started working more often from home, so I ended up trying several stores/shops, mainly depending on where I was at the moment I needed something, including returning to Cycle World a couple of times. So far, they've had everything I've needed, and their work has been impeccable, they are helpful, they explain well, the store is organized and easy to navigate... the prices are within the average (well, there are a couple of things on the expensive side, but then again, there are also some good offers)... However, I like to have the more personal treatment I used to have... Other than that, I do recommend Cycle World 100%.

Zero stars I thought i was considered a customer of this…read moreplace given the fact i bought my first brand new bike here 3 months and some days ago, every business i know their goal is to keep the customers coming , apparently thats not the case with the general manager that gave me the run around told me he was going to call me and never called me as well as the sales manager manuel , that not only wasn't very informative about maintenance prices for another preowned bike that i got , which i understand if the sales manager does not really know no big deal just ask and call me back but not even he just gave me rough prices and started telling me that the chain might need replacement the bearings this and that without really addressing the main question and on top of that knowing that i got the first bike brand new 3 months ago for $850 from there i was trying to give them that bike i got from them as store credit meaning whatever they give me (ofc not what i paid for it but at least decent money) i was going to spend every cent of store credit on maintenance for other pre owned bike i got and maybe some accessories and the sales manager manuel tells me he can give me $200 store credit its even disrespectful knowing i got the bike from there for $850 and knowing i was planing to spend everything and more money on accessories and maintenance , i definitely wouldn't recommend this place to nobody they just smile when you buy an overpriced bike and when you need maintenance or anything else youre simply thrown aside go to market place he said or to another place.. incredible

This was my 1st visit in this bike store, and a refreshing experience that was...the owner Robert,…read moretook care of repairing my rear wheel ( spoke replacement + truing the wheel + adjusting the handle bars ), he called me back a few hours later the same day to tell me my bike was ready and not only did he do it well and fast but at a fair price ! This has to be the most underrated bike store in Miami... and this guy deserves the business. This is my new local bike shop. But don't take my word for it, just see for yourself.

It seems to be they are out of business. Booked an online appointment this morning with a $15…read moredeposit and whenever I've arrived at the location it's gone and the neighbor said they were here a few weeks ago but apparently have gone out of business.

Guido and the entire City Bikes team provided an amazing level of service and made me feel right at…read morehome from the moment I walked in. Everyone was professional, welcomingand genuinely focused on making sure I had a great experience. A special shout-out to Alberto for the bike fitting. He is extremely knowledgeable, patient, and helpful. He takes the time to explain everything clearly and more importantly, educates you so you understand the reasoning behind his recommendations. I highly recommend City Bikes to anyone looking for great service, expertise and a team that truly cares about its customers. Thank you Guido, Alberto, and the entire City Bikes team!

A place with rude and careless staff. Horrible…read more No ramps to make it easier to get in the bike or scooter. Overpriced for simple shit. Yet, they are also unable to determine what are the defects or the things that need to be fixed, and ask you to buy more pieces than required. Garbage. Garbage. Garbage.