Summary: This is a tricky one because I like the services they provide, and so far their products have been of a good quality, the staff is professional and helpful, but still I feel they are missing that personal relationship you need to have with your bike's "doctors". Technically they have done a great job every time, but personally I feel there's something missing. The Experience: I had a bike, I had my go-to bike shop, but after my bike got old enough to require more money in fixes and repair than what a new one would have cost, I decided to get a new one... almost two years ago, mid pandemic... when bike inventories were low, prices were climbing, and wait times were forever. My regular bike shop was out of models within what I was looking for... so I shopped around and ended up choosing one from Cycle World. I bought an Hybrid Giant Cypress. The salesperson was helpful and knowledgeable, and the store worked with me with a new store credit card. I returned for the first "free" tune up, but a few months later I returned to my regular bike shop for the next tuning, for no other reason than I already have an established relationship with them and they are close to my job so it's easier to get around there. Then I started using my bike a lot more than the previous one, so I started needing more stuff and started working more often from home, so I ended up trying several stores/shops, mainly depending on where I was at the moment I needed something, including returning to Cycle World a couple of times. So far, they've had everything I've needed, and their work has been impeccable, they are helpful, they explain well, the store is organized and easy to navigate... the prices are within the average (well, there are a couple of things on the expensive side, but then again, there are also some good offers)... However, I like to have the more personal treatment I used to have... Other than that, I do recommend Cycle World 100%. read more

Zero stars I thought i was considered a customer of this place given the fact i bought my first brand new bike here 3 months and some days ago, every business i know their goal is to keep the customers coming , apparently thats not the case with the general manager that gave me the run around told me he was going to call me and never called me as well as the sales manager manuel , that not only wasn't very informative about maintenance prices for another preowned bike that i got , which i understand if the sales manager does not really know no big deal just ask and call me back but not even he just gave me rough prices and started telling me that the chain might need replacement the bearings this and that without really addressing the main question and on top of that knowing that i got the first bike brand new 3 months ago for $850 from there i was trying to give them that bike i got from them as store credit meaning whatever they give me (ofc not what i paid for it but at least decent money) i was going to spend every cent of store credit on maintenance for other pre owned bike i got and maybe some accessories and the sales manager manuel tells me he can give me $200 store credit its even disrespectful knowing i got the bike from there for $850 and knowing i was planing to spend everything and more money on accessories and maintenance , i definitely wouldn't recommend this place to nobody they just smile when you buy an overpriced bike and when you need maintenance or anything else youre simply thrown aside go to market place he said or to another place.. incredible read more

Cycle World Miami - The bikes this place lost as a customer to service ill take them to another store where the customers are really appreciated - Bikes Near Me - Miami, Florida

Amazing shop to repair a bicycle! Ramiro and his team were very friendly and professional. Their mechanic specialist Julio is a beast, fast and efficient. Very great job to this team. Thank you! I'll see you for my next maintenance read more

This shop is fantastic built a Surly disc trucker. Just great all around experience helped with some changes on the build. Couldn't be happier and glad I found this shop. Friendly upbeat attitudes all around such a well run store. Thank you read more

Cycle World Miami - Bikes Near Me - Miami, Florida

Cycle world MR.gas gas was very helpful and had great energy I also appreciate the bike mechanic, he knows what he's talking about. Very happy with his service also thank you cycle world!!!!!!! read more

Mechanic did awesome job with headset. No issues, no problem i will come back again for other additional upgrade jobs. no mess no trouble no problems. Headsets is a difficult task requires experience and knowledge. ADD Chris King headset. Also has a lot of good quality brand, even parts at the store. read more

I came in to fix a bike I bought second-hand for my daughter. Staff was friendly, helped find my daughter parts she loved, and had it ready same-day. Excellent customer service and expertise. They are the Mercedes AMG of Bike Shops. read more

This place was an institution of mine growing up as a kid in the 80s. I I was heavily into BMX and Mr. and Mrs. Lee helped support my habit ha ha what a great couple they are and I remember being in their shop when it was next to Burger King almost every day after school and on the weekends, they were extremely friendly and knew we didn't have any money most of the time, but would help us keep our bikes fixed when I was in a serious car accident they asked my folks how I was doing on several occasions I'm 52 now and live in Colorado and still jump on a mountain bike every once in a while I think of these guys often and how they're doing and it's exciting to see how Big their shop has gotten read more

Cycle World saved the day! I originally went to Mack's Cycle with my 50-year-old Raleigh Sport - which had every working part in great working condition except it needed two new tires. Mack's said, "You need a new bike," to which I said no, I just needed two tires. Mack's then said that it was way too complicated to put two new tires on the bike. Worst of all was the attitude. The service person acted as though I had interfered with his day and didn't deserve to be alive. Thankfully, Cycle World on Bird Road wasn't far away, and about 35 minutes after arriving there, I left with two new tires and the most wonderful, enjoyable customer service experience. The staff were kind and helpful, didn't try to sell me a new bike, couldn't believe that anyone would think that it was a complicated task, and loved that my old bike was in such remarkable condition. "Subi" was the gentleman who did the job, and he couldn't believe anyone in the business would find it difficult. All the staff were welcoming and pleasant, and the price was very reasonable. I'll never hesitate to go back to Cycle World again. I wish all businesses operated the way Cycle World does! read more

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Im so use to shops hovering over me, pressuring me to purchase something.. not Cycle World.. for once a cycle shop felt like home.. Solid staff, extraordinary service..Greatest local bike shop in miami!!! read more

Large selection on bicycles and good prices. You can shop around for yourself and see that Cycle World has better prices on bikes. They have a large selection of clothing and accessories, which makes it a good place to shop at. This pricing didn't impress me much. Overall, Cycle World is a good shop with knowledgeable sales people. A large parking lot is also available to test ride a bicycle. read more

Cycle World Miami on Bird road is Awesome! They're honest, quality work, friendly and great customer service. You really need to go there to get good service. I took my bike first to Cycle Mart and Mack Cycle. Should have read the reviews first. They were spot on at 1 star or less. I agree with all the 5 star ratings for Cycle World. After being reconditioned I received my bike in perfect condition for a reasonable price and a smile. read more

This place is top of the line. The manager, Ram, goes out of his way to make sure your product is in perfect condition before you leave. If you want to add a kick stand, bell, cell phone holder, lights, or racks they do it at no charge and with a small on their faces. I very highly recommend this place. It is a gem in the city of Miami. read more

I've never been to a bike shop before and for my first time since I was a little girl I had a very pleasant experiance! The owner Mr.Lee and Gustavo our sales person was very nice and any questions we had The bikes are TREK brand and we're around $450-600 ranging and tbh for the price your getting which includes warranty for one year! Plus discounts on flat tires, etc very great deal! Overall, loved the experience and very happy with our new bikes read more

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We purchased a beautiful womens bycicle and were assisted by Anthony who have us A+ EXCELLENT service definitely recommend Cycle World Miami. Make sure you ask for Anthony Also, Talia helped us with the accessories at the register very patient and nice. Thank you guys!!!! read more

The staff is friendly, professional, and went out of their way to take care of me and my no-name-brand fat bike. They answered my questions honestly and did not attempt to push products on me. They completed the service work on my bike super fast and did a quality job. They've earned my business for the foreseeable future (even if I'm cursed for interrupting a Santeria ritual.. they know what I'm talking about..) read more

They had a wonderful selection and actually had the exact bike I was looking for, but I did not purchase my bike from them. Our sales associate did not even know that there were two different models of the bike I came to buy, nor could he tell the difference in sizes or assist us in choosing the correct size. I did get to test a similar bike in the size I needed after we specifically asked to do that. But, as I tested the bike, he went and started assisting another customer and NEVER came back to acknowledge us. We left to go buy the bike from another store. Joan from Cycle World did reach out to me about this "lapse" in service, but I have (naturally) also read other reviews. They mostly indicate the same thing: that most of the staff is wonderful and that the owner is unhelpful and inattentive. I'd rather shop at a place where the owner and staff care about their customers rather that the staff caring more than the owner. Sorry to the rest of you at Cycle World, but customer "service" like that is a deal breaker for me. read more

Service was fast and very easy. Changed tires and serviced a bike. Called me right away when ready and ahead of when it was promised!

I went during business hours and they were closed. Called and wasn't the friendliest so I am on the fence what to say. They could be a little more professional I guess read more

I bought my Aventon level 2 from Cycle World and Anthony was very helpful. he had our best interest in mind. Romero was even more helpful when we had an issue which they resolved. read more

So there was ONE 2017 SE Bikes Lil Ripper left for sale in the entire world. CW had it and I saw it online. The print said will not ship...damn. I called up figuring I'd have someone from a huge internet forum I belong to pick it up and ship it to me. The salesman I talked to (Kristian) said he thinks this bike can be shipped. I let him know I needed it in a couple weeks and speed is of the essence. He got approval to ship it and after a money transfer it was boxed and on a FedEx truck headed to Las Vegas. I wanted my only son to have a Ripper for his first bike and I dont like the 2018 and 2019 colors at all...it had to be this 2017. Thank you to CW and Kristian!! read more

I am so glad I decided to go to cycle world to see their bikes. I had been to two other bike shops who apparently didn't care to have my business. However, they were very attentive at this shop. Gus was very helpful, funny and attentive. I must admit I purchased more items just because I felt so welcomed after having two negative experiences at other shops. I got a great bike at a good price. And he even offered to deliver it (after he realized we were almost neighbors) if it didn't fit in my car. Luckily it fit. He also gave me a mini lesson in the parking lot because I was having trouble getting off of the bike. Totally recommend this place!! read more

Cycle World Miami - My new bike! - Bikes Near Me - Miami, Florida

This review is based solely on the brake adjustment I received on my fixed gear 6KU bike. I bought the bike online months ago but never adjusted the brakes as my commute has almost no stops. However, it was about time I adjusted them. I came in and asked the young woman at the front desk for an estimate on how much it'll cost and she took out a sheet with rates for all sorts of repairs. She quoted me $15. Fantastic. I know it's a quick fix for professionals but I felt like most businesses could make up a price. That's the good thing about their rate sheet. The man in the service area was finishing up another bike and I only waited a few minutes for service. I explained what I needed and got the job done in about 10-15 minutes. He allowed me to test it in the parking lot and now my bike rides as good as ever! He even lubed the chain for free. Definitely coming back if I ever need anything. read more

This store is definitely the first stop if you are planning on purchasing a bicycle. The salesmen on the floor are not only extremely knowledgeable, but they are also cyclists. They will ask you if you want a road bike, a mountain bike or a hybrid, if the bicycle is for you or for a kid (they also sell kids' bikes), and if you don't know, they will probably ask you why are you wanting to buy a bike, just to know if it's for fitness or for commuting. The reason I stopped by is because I have a Jamis hardtail mountain bike with 26 inch wheels that I have been using mostly as a road bike. I want something faster than a mountain bike and considering a road bike is out of the question because a fat guy doesn't look good on a road bike. Or tight pants. The options that I was given at Cycle World were 1) a mountain bike with 29 inch wheels or 2) a hybrid mountain bike frame with road bike wheels. Now, I spent about 45 minutes just talking bikes, colors, possible uses, preferences, hypotheticals and what ifs. The person helping me also went to the back to check a specific color of a later model. Everything with a smile. In the end I was not able to make up my mind, so instead I went to look at the apparel. Guess what? The salesman gave me a tour of the apparel section and even recommended a couple long sleeve trainers. He then shook my hand and left to help a new group of people that had just walked in. Without a doubt, this has been the best customer service I have received in a while in Miami. Cycle World sells primarily lots of Trek and Giant bikes but they have other brands available. It is not the largest showroom, but it is a large one. The apparel section, on the other hand, may possibly be the largest cycle wear collection in town, and it is not cluttered or disorganized. They also have some shoes, lots of helmets, bags, accessories, sunglasses (Oakley and other brands). They also have an area dedicated solely to parts and service, this one undoubtedly the largest I have seen. But really, the amount of help dispensed at this bicycle shop is unparalleled. For a newbie, a middle of the road cyclist, or a seasoned aficionado, guidance is available. And that is precisely why this store gets five stars above the competition. read more

After shopping around in search of my new favorite bike, Cycle World had the best selection of Trek bikes. Just what I was looking for! Mr. Lee helped me pick the best bike for me and even gave me a new seat because I did not like the one the bike came with, free of charge. He was really helpful and I left a happy customer. I will be back in a few months for a tune up. Cycle world has a lot of great bikes and specials. read more

Cycle World Miami - Bikes Near Me - Miami, Florida

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Cycle world is what I call a problem solver. When you traverse Miami on a bicycle, it is a must to know where the nearest bike shop is, in case you will need a mechanical rescue. But it is not only for the last second repairs, it is also for tune ups, inventory and a place to find parts and accessories. I have found Cycle world to be a good supplier of all of the above. My tune ups are always spot on, I have picked up a jersey or two and always have been able to count on them for my spare parts and other stuff. Even though I have never bought a bike here, at least it is good to know the are here to help. read more

If you are into biking this is one great store to shop at. The customer service is amazing, especially from Adrian. He literally was with us for two whole hours as we decided on a bike. There are constantly customers coming in and out. They have a repair shop where they fix all the details to your bike, with a cost of course. They sell biking apparel, some of the prices are high so be warned. They have a good variety of bikes, from mountain bikes to road bikes. They even have the bikes for those who want to make stunts on walls. They allow you to finance your bike, 6 month 0 interest. We left extremely pleased. read more

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Came in for two flats, they were all really nice. You can sit and watch them as they work which I thought was cool because it forces them to treat your property with more care than otherwise. They work really fast, I was in and out in less than 30 mins. Ended up getting a discount so all in all I walked out of the place really happy. read more

100 % recommended!!! Great customer service from everyone in the store. I've been looking for a seat tube for ages and none would work with my bike. They helped me and I finally managed to find the right one and at a good price! read more

buyers be aware I bought a brand new bike last week from this shop and days later I found a big scratch on the frame as you can see in the picture I took it back they told me they can't do nothing about it just paying the scratch that that was my fault changing gears or something that is not true it was when they assemble the bike plus they told me that doesn't have no warranty at all The mechanic and the lady on the front desk the one you paid everything we buy it told me they didn't care about doing business with me that they have a lot of clients so I had to stay with bike after paid almost $700 for it I am very very disappointed I feel sorry about the owner of that shop that maybe he Yes I know about the employees he hasI heard a lot about experience with people going to the shop and buying bikes and parts the owners mr lee n gustavo didnt show up or care about nothing ................... POR FAVOR TENGAN CUIDADO PAGUE 650 dolares un una vicicleta hace una semana la use una vez vi un golpe en el frame como seve en la foto la lleve y el famaso mecanico dijo k fue mi culpa k no puse bien los cambios k eso no tiene garantia k solo pueden pintar para k nose vea tanto me trataron con muy mala altitud no les interesan lo k piensen los clientes las vicicletas las ensamblan como kiera no ajustan bien las cosas y le hacen ralpnes ala pintura le recomiendo k vayan a otro lugar como city bike specialized k tienen muy buen reviews tratan bien y alludan a los clientes estos solo kieren hacer dinero y engañar alas personas dueño mr lee y gustavo no dieron las caras para resolver el problema read more

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If you have any Viking needs you definitely need to head out to this place these folks have the best prices that I have encountered in South Florida it is close to everything and they also do repairs I highly recommend them the service is good and the quality of the bikes is outstanding and definitely the best prices in Miami very happy that I came here. Again the customer service is outstanding very rare in Miami read more

Came to the store after my brother recommended coming here since he buys and gets the maintenance for his four bikes purchased here. I understand we are goin through hard times now as we all go through a pandemic. Me and my mother we were both wearing pepper apparel (mask and gloves). We were greeted by the rudest employee, named Gus. He asked us what we wanted and we simple said we would like to purchase a bike. Right off the bat he told us that the cheapest bike was 600 dollars. My family has purchased a thousand dollar trek bike, a specialized bike and a 300 dollar trek that was on special. The whole entire time he was harassing us though the store following us. And then when we asked for the bike we wanted he was not so much help. Because of the times we are living business owner cannot afford to loose any sale as we don't know how long we will be in this predicament. This poor excuse of a person went ahead to argue with my mother that my brother never bought a 300 dollar bike there and demanded a receipt from previous purchase!!!! We left and refuse to render any more business to this company. There were plenty of other bike shops in bird road where we got our professional bike and the service was what we expected. My brother and my family will no longer be patronizing this business, as we have no tolerance for disrespect and low standard customer service. I really hope this person learns how to manage the public or other sales will be lost. If this person was the manager or the owner himself he should reconsider his stand in the business. read more

I recently received a bike from here as a gift. A friend recommended Robert to my wife. He helped her find the right bike for the right price. I took it back the next day to get the seat adjusted and make sure the bike fit me properly. For some reason whoever put the bike together didn't do the best job, which I didn't notice. He readjusted everything and rechecked everything. Then he took me out to the parking lot to make sure the seat was at the right height and that the bike fit me properly. Even advised me against buying another seat until I got use to the one on the bike. I saw some other reviews on here about bad service but luckily I got to deal with Robert and had a great experience. read more

Cycle World Miami - Bikes Near Me - Miami, Florida

My wife and I had a great experience here noting with all the new rules of the pandemic and the fact that everyone wants great bikes to stay away from gyms and still get a great and fun workout. Despite a large number of clients there our salesperson Gus was helping another customer but set us up to search in their catalog. Once we were tended too we definitely felt that he made us a priority and gave great advice on sizing. Real personal touch. Definitely see Gus if you need guidance on a new bike. read more

Excellent service and walkthrough of options for a bike. Christian was patient and allowed me to try multiple bikes

I have been using Cycle World for many years. They are clearly the best. They are pleasant, knowledgeable and have reasonable prices.

First, I'm not sure if this address is correct; Cycle World's website says 8750 SW 40th St. Regardless, the 8750 location is temporary as they're supposedly moving in the relatively near future. Large selection of entry-level and mid-level kids', cruisers, hybrids, road tourers, and mountain-trail-type bicycles. Also lots of accessories, so it should be easy to find a basic horn or bag or lighting kit for your commuter or weekend bike. I've been here three times with the full intention to buy a frameset that was hanging on the side wall. First time, I was quoted a pretty high price, given the frame's age and type of construction. I came back a few weeks later, and was quoted DOUBLE that original price. I used to think I was pretty good at negotiating, but I'm honestly at a loss; the owner must not want to part with that dust-collecting, antiquated hunk of metal and plastic. Given that experience, I wouldn't shop here, and I wouldn't recommend that others who want a fair experience shop here. read more

What brought me to this store was the website. Let me just say whoever is in charge of that is doing a great job. Not only is it easy to navigate but the prices on the website are exactly the ones you find at the store. That's always iffy when it comes to mom and pop shops and just upsets the consumer when they go to the website and see one thing and then go to the store and find something else. I came here to buy my first road bike and was pretty knowledgeable about what I wanted so they helped me get to the bike I wanted right away. Now I wanted to stay pretty loyal to my other bike shop, Coral Way Bike Shop but I found my bike here $20 cheaper. Not only that, they had it in stock in my size. I would have had to wait a week for it to come in at that other store. I will say this, when I left that store with my Trek 1.1 it was if they had handcrafted it especially for me. I spent a good 30 minutes with an employee there, Ramiro, getting fitted for the right size. I got on this device that measured the inseam so they were able to tell what frame would best suit me and then go on a couple of bikes on the floor for more sizing. It was almost like getting fitted for a suit and for the price I was paying I didn't mind the attention to detail. While my bike was being assembled which took like 45 minutes, he walked with me to pick up some accessories for it. Of course they want you to buy everything but I had most of the stuff and only grabbed an extra tire and some lights for night riding. After the bike got assembled they placed it on the trainer and I got even MORE adjustments done to it while also learning how the shifting mechanism works. As for inventory, they are stocked. See the pictures I posted. The store has all kinds of bikes, from top of the line (almost worth as much as a car) to mountain bikes and kid bikes. Prices are on the bikes so there's no need to go around looking for an employee to find how much a bike is selling for.The employee were extremely knowledgeable. They also have many people working the floor and it all seems to be family or friends of family. Your first 60 days of service on your bike is free, they recommend you take your bike in after 30 days of riding to get it tuned up. read more

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One word- Amazing! I went all over Miami and this is the best place for service, knowledge and price. I highly recommend that you ask for a young man named Christian. He has to be the nicest most knowledgable person to ever help me. I changed my mind twice about bikes, we made him put things on and off the bike, test drove 6 bikes... To make a long story short we were there for 3 1/2 hours ! He even helped us put the new bike rack on our car which by the way he helped us get a better price on! Talk about going above and beyond! They have a huge selection and many prices from high to low. Everything you need for your cycling needs! This is a one stop shop. From shoes to water bottles, they have it! Don't forget to ask for Christian. What a nice guy! read more

Recently visited the store, we were helped by Anthony and Gerardo. Outstanding customer services, they explained the ins and out of bikes option we had for the type of usage needed. Recommended the best bikes for us. A very satisfying shopping experience. read more