A place with rude and careless staff. Horrible. No ramps to make it easier to get in the bike or scooter. Overpriced for simple shit. Yet, they are also unable to determine what are the defects or the things that need to be fixed, and ask you to buy more pieces than required. Garbage. Garbage. Garbage. read more

Just moved to Miami and was really itching to get back on a bike and Gustavo made that happen. I literally just got back from a ride, and the bike and accessories he put together for me couldn't have been more perfect. I've worked in luxury hospitality for almost 16 years, and Gustavo gets it. Exceptional service, great attention to detail, and an overall top-tier experience. Great team at City Bikes thank you. You bet your ass like the Terminator... I'll be back... Obrigado Gustavo!!! read more

Terrible customer service and overpriced products. The staff acted like helping me was a hassle, and the prices were way higher than other local shops. Definitely won't be coming back or recommending this place. read more

Gustavo provided great customer service. Came in for a flat tire and he gave me tips and tricks for future use. Showed me bikes and demonstrated great love for the sport of Biking. Will come back for future needs. read more

Thank you City Bike especially Guido for your awesome customer service. Love my new baby Thanks also to Pilar read more

City Bikes - Thank you City Bike especially Guido for your awesome customer service. Love my new baby Thanks also to Pilar - Bikes Near Me - Miami, Florida

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Customer service is ass. my chain popped in front of the building and store closes at seven and I'm outside at 7:17. They couldn't help me with Customer still inside. Just go down the street to the Miami bike shop read more

Over the last several years, my cycling has gone from exercise to obsession. A big part of keeping me interested and enjoying my time on the road, is the team at City Bikes. Whether it's repairs, maintenance of my equipment needs or upgrades, the entire crew, from sales to service, is professional, friendly and knowledgeable. It's the kind of shop you stop in just to browse and learn, because they understand that an informed consumer returns. I can only say good things because my experiences have only been positive. Great inventory, quick return on repairs, additions of lights or similar hardware, clothing, protective gear. Everything is available and competitively priced. Highest of recommendations! read more

Great bike shop in the heart of miami, beautiful selection of bikes and accessories. Staff is friendly and knowledgeable. Arnaldo has helped me multiple times and I greatly appreciate his kindness and patients. City Bikes is the place to go! read more

City Bikes - Bike rack - Bikes Near Me - Miami, Florida

The staff here are great and knowledgeable, have a passion for the sport, and always take top care of my bikes. I competed in Ironman Florida and take cycling seriously. They never recommend unnecessary services and are fair with their pricing. Also, they'll often service the bike on the spot, and I just wait a few minutes while they knock it out. read more

I had been looking for a bike everywhere and while everyone was out of stock, I was able.to find this place. They had everything from every price range. I got a bike that really exceeded my expectations in both product and price. Saul and his team set me up.with everything I needee, even calibrated the bike for my height and weight. Two thumbs up for this boys. Don't go anywhere else, I already did! read more

City Bikes - Bikes Near Me - Miami, Florida

Great experience. They fitted my bike perfectly. I got just what I wanted without an oversell.

I bought a bike for exercise since all the gyms closed due to COVID-19. I brought it here to make sure everything was put together well. It took about 4 days because apparently everyone is riding their bikes now.. BUT, they did an exceptional job and I was surprised at the low price they charged me. They also sell accessories that are just as affordable as you would find on Amazon. Also, they are doing a great job at following COVID precautions. Will continue to bring my bike here in the future. read more

City Bikes - Montague Navigator folding bike - Bikes Near Me - Miami, Florida

I ended up at this shop due to a social media posting of a bike demo / ride being offered. Im in the market for a road/tri bike so I was attracted to the advertisement and send an email to register to participate. They have a sister store in Aventura which I have been to, so Im somewhat familiar with the brands they carry and the top quality bikes they have. Im a noob in the road bike / cycling scene, even though I have been training and riding my MTB on the road. I have seen packs of cyclists riding in the street and always wanted to try it, so again I felt this would be a good opportunity to test drive a bike and compare my experiences to a real road bike. Driving down at 6:30, with my crappy pedals, non-worthy clothes, no helmet, sneakers, I was a little concerned to say the least, with my lack of proper equipment. We caught some traffic but made it on time. I went in and introduced myself and was quickly setup on quite the impressive bicycle. They measured me, adjusted the bike, installed my pedals, ensured there was proper tire pressure and even leant me a helmet. To say they went above and beyond is an understatement. They really took care of me, a relative nobody to them, demo'ing what I found out was a $15k beautiful beast of a bike and really made me feel welcomed. The ~30 mile ride from Brickell to Key Biscayne (and back) was awesome. It was slighly drizzling when we left and again once we hit Brickell on the way back, but everywhere in between was perfect. I did get to feel what it was like to ride in a pack for a while and also by myself, the best of both worlds. Once we returned to the shop, there was a full spread of breakfast, which was really awesome of them to provide. They really made what started out as a rainy day a perfect day. To the staff at City Bikes, both Midtown and Aventura, thanks for helping me get registered to this event and for your gracious hospitality. All the recommendations for a new bike and assitance on the ride really was appreciated. Truly a world class shop. The best bikes in the industry. Awesome staff that is very knowledgeable about the products and can make great recommendations to fit your personal needs. If you are looking for a bike, need service, parts, gear, supplements or advice, this is the place to go! read more

City Bikes - My demo bike....badass! - Bikes Near Me - Miami, Florida

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The Best Cycle Store that I have ever been. The Guido's team are fantastic people, professionalism, totally friendly, well prepared to offer and consulting you with the right product. Carlos, Miguel, Silvio and Fernanda, do this place strongly recommended. Certainly I will back to buy more stuffs or up date my nave. Ah, you can also ride with City Bikes Peloton aroung wonderful places in Mia on Saturdays! Thank you guys, thank you City Bikes! See you soon. Geraldo read more

City Bikes - Bikes Near Me - Miami, Florida

Excellent service. The salesman was not pushy and very knowledgeable, i highly recommend this bike store.

Excellent customer service! Considering everything happening with COVID-19 - I know getting out is a challenge for multiple reasons and biking is something I feel can be done at certain times to get a workout and just get out! Anais at City Bikes was beyond amazing. While they were closed, they arranged pick-up and drop-off for my bike to receive a much needed tune-up so I can ride again. If you need a bike and/or need your bike serviced, send them an email and they will respond! Thank you guys! read more

This is the only shop I go to in Miami. They ALWAYS go above and beyond for me. I'm a triathlete and feel like I always have an issue with my high-end tri-bike. No matter what Alejandro finds a way to find a solution. And the magic hands of Carlos the bike doctor brings my bike back to life. Check them out! read more

How anyone from the cycling community supports this place, is beyond me. The prices here are almost double the price of anywhere else. There isn't a time I've been there that they didn't mention "everything is top of the line, that's why the price is high", but the same product is sold else where at a lower price. I understand that it's a business but don't cheat your patrons. I don't mind supporting bike shops but I have to trust the shop and I don't trust these guys at all. read more

So I go into City Bikes. It's clean, the people are friendly, the prices a little higher than I imagined. I told a worker that I needed an inter-tube. He took my wheel that I brought to make sure I buy the right size. (I had already bought a tube and the guy at another bike store gave me the wrong one.) So the worker grabs a new tube and immediately takes out the other one. I didn't think anything of it. It looked like he was going to replace it free of charge, so I gave him a hefty tip for such good service. Then when I went to the counter to pay I saw that I was charged 20 dollars for the maintenance fee, which the mechanic never mentioned. So just watch out for that, fellow consumer. Also, the cashier just said,"Oh they don't usually charged that much for that." And he took off 10 dollars. I felt like I was properly attended to. But later I felt like they just grifted me 10 dollars. So, just watch them, otherwise it's a great bike shop. Entonces entro en City Bikes. Está limpio, la gente es amable, los precios son un poco más altos de lo que imaginaba, y le dije a un trabajador que necesitaba un tubo intermedio. Tomó mi rueda que yo traje para asegurarme de comprar el tamaño correcto. (Ya había comprado un tubo y el chico de otra tienda de bicicletas me dio el equivocado). Entonces, el trabajador toma un tubo nuevo e inmediatamente saca el otro. No pensé nada de eso. Parecía que iba a reemplazarlo sin cargo, así que le di una propina buena. Luego, cuando fui al mostrador a pagar, vi que me cobraron 20 dólares por la tarifa de mantenimiento, que el mecánico nunca mencionó. Así que ten cuidado con eso, compañero consumidor. Además, el cajero simplemente dijo: "Oh, por lo general no cobran tanto por eso". Y quitó 10 dólares. Sentí que me atendieron adecuadamente. Pero luego sentí que me habían charlatado 10 dólares. De todos modos es una buena tienda, pero ojo. Viggo Labbé read more

City Bikes - Bikes Near Me - Miami, Florida

Usually when you try to take up a new sport and go to a store that caters to professionals and serious enthusiasts you're faced with the following: - Rude staff, unwilling to help novices - Predatory practices and aggressive upsell tactics - Making you feel small, ignorant and unwelcome - Giving worse service if you didn't buy your equipment there I received NONE of these things here... Guys this place is fantastic!!! I'm a novice rider who just bought his first entry level road bike online at the Pro's Closet. It shipped in a box and needed assembly. I took it into City Bikes, dreading what I was about to face but Frank was easily the most welcoming, supportive and honest person I've dealt with at a bike shop. Not only did Frank get my bike assembled and tuned up within an hour, he made some great budget friendly recommendations on pedals and accessories, educated me on some of the best local bike paths, ensured I had bought safety equipment AND even helped me assemble my car bike rack. Because of Frank I'm very excited to get out on the road and start training for my first century, comfortable in the knowledge that I have a friendly and supportive store and resource in Frank for all my biking needs in future. I will be back. read more

I left my bike 15 days ago in the store asking for a rear tire and brake pads to be replaced. 15 days I was waiting for them to do that and all I got in return is the bike in the same condition as I left it. Explanation was that I never told them I want brake pads to be ordered from New York which I can accept as miscommunication but what's the point of leaving bike in the store for more than two weeks if I don't want specific part to be ordered?! They haven't even changed the tire. Instead of having my bike ready in few days (I understand delays because of covid) I had to use Uber as my transportation which costed me around $350 so far. This wasn't my first repair in that store but it's definitely the last. Extremely unprofessional. read more

I got my road bike serviced there and they said it would be 3 days. I called on the 3rd day and they said it wasn't ready. I called every day until I finally went down to their shop on the 7th day. My bike was sitting there and apparently had been tuned up but no one thought to call. They also don't clean your bike which led me to believe that they didn't service it. I foolishly went back when my electric bike wasn't working and they said they couldn't work on it. These guys don't give a shit so why would you bring your business there. read more

I've stopped in twice and have had great experiences both times. The 1st time was to check out bikes - the staff is great and guides you through different types and even allows you to test ride just outside of the store. The 2nd time was yesterday when we stopped in for studio cycling shoes. The team at iRun (where I buy my cross training and running shoes) recommended this location for cycling shoes. Arnaldo was fantastic - he gave a quick overview of my options and got me in a pair that were great. He gave me a second pair to compare to and highlighted the differences between the two models. Upbeat, positive attitude and very knowledgeable! I broke in my shoes this morning and couldn't be happier! read more

City Bikes - Bikes Near Me - Miami, Florida

I'm a senior citizen who rides a green bike with polka dots for doctor-ordered cardio exercise. I've been doing business with City Bike on Biscayne Boulevard & 28 street in Miami for several years. The staff always take good care of me; including a small "senior citizen" discount when possible!! I would strongly recommend this location to all bike riders in the area for great customer service. Alf in Miami [:o) read more

I have an old Schwinn cruiser bike, and the one brake that works stopped working. "Why? It was just working and now it's not." I thought to myself. I just moved and got a new job and am budgeting everything out, and $50 for a tune up I did not have. I had to take the L and just deal with the fact I needed my bike and thus had to manage paying for the repair. I went up there and told them my situation and asked "Is there any chance I dont have to pay for the whole tuneup when its just the handle and brake mechanism not working?" The guy (sorry man I forgot your name!) said "Nah, it'll be like $15 if the screw is stripped on the handle like you say." Sweet! I go the next day and the dude I talked to the day before wasn't there, but 5 guys were working in the repair area and I told them everything that transpired the day before, and they asked to look at it. One guy walks up, sees the tensioner pin was out of its hinge on the frame and just, "bloop", put it back in place. I said, "Wow. Well sorry for wasting your guys' time, what do I owe you?" They laughed and said "Nothing, you're good." I said, "No, I have to pay you guys somehow, I'll write a Yelp review." So there you go! I'm keeping my word because I value being honorable and doing whats right; two things exhibited by the team at City Bikes. You guys are the real deal. They also put air in my front tire. read more

It was a great experience dealing with Haime the owner and the great service and care that Dwayne gave us. Not only that I enjoyed this experience due to the excellent service we received. I also brought 2 of my friends to buy their bikes from Dwayne as well. Dwayne demonstrated a very positive attitude , genuine interest in our needs , excellent technical skills and a lot of patience which is definitely required when dealing with customers who did not ride a bike in 30 years!!! We will definitely recommend your shop to our friends!! Thank you Haime and Dwayne!! read more

There are a lot of bike shops in the area and I recommend choosing a different store. Frank was a big help. Unfortunately, the store manager is such a disaster that, even though it's right next to my house, I will never ever go back as long as he is working there. Accused me of skipping out on a bill even though I had been back to the store the next two days. Guy is an absolute moron. Prices are marked up more than any other store as well. read more

Excellent bike shop. They are super friendly and serve very well. They will not try to sell you something you do not need. I really recommend this store. read more

Went in to see Dwayne for a professional bike fitting and I was 100% satisfied. Dwayne was able to explain the ins and outs of every aspect of cycling. He worked with me for about an hour and a half teaching me exactly how to properly ride my new bike. I highly recommend everyone to get fitted by Dwayne and to check out the incredible selection City Bikes offers! read more

Great place to go and check out bikes. My wife and I went in, not knowing anything at all about bikes. We were immediately helped by Frank who graciously answered all of our questions and helped us find the perfect bikes for us. Can't say enough good things about Frank and this shop. read more

terrible....what a nightmare. sold me a broken used bike!!!!! I bought this for my son in law, I was so happy w the purchase until the whole entire chain came off the bike as he was biking in miami beach. I called, explained the situation. They told me there was nothing they can do. m highly convinced that previous reviews are fake. TERRIBLE STAY AWAY!!!! read more

I decided to upgrade last year and bought a new Santa Cruz at City Bikes. I used to buy bikes at a shop up on 163rd Street, and was ready to pull the trigger on a Specialized but was ignored. I left. I'm glad I did and things could not have worked out better. Great price and set up on the new bike. I've driven by City Bikes on BB/29th Street a million times and never thought to stop by. I gave them a chance and they are now the only bike shop I'd go to, barring an emergency. I just blew another spoke, decided to get a tune up and look at my brakes. Done in one day. I stopped at another shop for an emergency and they had my bike three days and did virtually nothing. I am terrible with names, but the staff is welcoming and friendly, the mechanics are top notch, and they have or will get whatever I need. They educate me on the equipment and keep me biking, which I do almost every day now. Thank CB! read more

Excellent bike shop. They are all riders and they know their stuff. From mountain, road to fat bikes. They will not try to sell something you don't need. They will listen to what you are looking for(race,leisure,weekend warrior,etc) and offer the best for your case. Buying an expensive bike can be a daunting experience but when you walk into City Bikes you can be sure that they will share their experiences with you so you know you are getting the bike that fits your needs. Enjoy the ride! read more

Amazing customer service if you live in Miami I strongly advise you to check them out.

High end Bike Store in Midtown. Went here to have quick release wheels put on a vintage bike. Diego was super friendly, helpful, and knowledgeable about all kinds of bikes. If Diego doesnt own the store he ought to because behaved like he did and he did it with pleasure. Definitely his customer service inspired confidence. Was very satisfied with my visit. I highly recommend this shop for these reasons. read more

Super awesome! I have gone here a couple of times before for a tune-up (got my bike like new!) and for a popped inner tube, and have always received great service. Today, I came in because the bolt came out of my crankshaft, and the staff took it right away, threw a new bolt on it while I was waiting, aired up my tires and greased my chain-- all in less than 10 minutes. Will definitely return with any of my cycling needs. YOU SHOULD TOO! read more

Awesome customer service. Knowledgeable staff. Ask if they can do better on any ticketed bike prices. Chances are, they will give you a better price if they can. Great experience. read more

First off just want to say never buy a bike here it's so over priced do your homework!!! Second called to fix my rotor because it was bent they said bring it in early that way the bike has a chance to be done before we close. So I bring the bike 45min after the phone conversation. When I get to the shop I can see that a local bike shop we was getting his bike fixed on the spot and I thought wow I'm going to get fast service. Lol well I was wrong fast derives is for friends and family only I guess. I am now going on 3 days and have to wait out a Sunday to fix a bent disc which can also just be replaced because I gave them the permission if it was going to be faster. We'll see if it will even be ready on Monday morning but I can put money that it will take a while other business day. Typical Miami!!! If your willing to put up with it come here. Ohh and btw the guys who work there think they know everything. read more

Excelent service, I took my bike for a tune up , and it looks like new, and it feels like new , costumer service is really good , the mechanics are very friendly and very honest, I highly recommend this store. read more

Costumer service is really bad. I have been more that 3 times in this stores and when I go no one ask me if I need anything, they don't even say "hello" or "bye". Need to train your personal bettee read more