When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Sorry to write this.. I wanted to like this spa since it's the only spot that took me at such short…read morenotice and they even gratefully provided a bathing suit. I just wanted a nice soak and a cooling shower and when I was floating in the saltwater pool I got a huge clump of hair stuck in my fingers. And when I was looking down into the pool light there was little white specs floating around. I'm lightweight disgusted honestly please do better and cleaning your facilities.

A marvelous spa. The facility is clean and tranquil. Courteous and helpful staff. Check-in was…read moresmooth and well-organized. My pedicure was excellent. I will certainly go again the next time I'm in San Juan.

The Spa at Condado Vanderbilt is easily one of my favorite spas. It was easy to book my treatment…read morevia email. The front desk staff was so friendly and welcoming, even joking with my partner when he dropped me off. The reception area is lovely, with seating and a small boutique. The assistant led me through the changing area, restrooms, sauna, steam room, and relaxation room. The lockers were easy to use. I enjoyed my time using the sauna and steam room. The relaxation suite was lovely, with delicious juices and snacks. I just wish there was hydrotherapy available before the spa service (there is not a whirlpool or cold plunge). I opted for the hammam, which is an elite treatment. I'd been wanting to do this treatment, at this spa, for a few years and it was fantastic. My therapist was absolutely amazing and I felt so comfortable with her. The hammam treatment happens in a stunningly tiled room. The history of hammam is explained, which I loved. My therapist explained the treatment protocol and that put me at ease. Once the treatment started, I never wanted it to end. It was so interesting and very relaxing. I left with softest skin imaginable. The Spa at Condado Vanderbilt is wonderful. This was an early anniversary trip and they gave us a lovely surprise, even though my partner opted not to partake in a spa service (now a regret of his). The spa was so calm and relaxing and they have the best staff. I loved every second of my experience here, and not only am I planning to go return, we are planning to stay at the Vanderbilt (which we should have done this trip).

Good massage. Very friendly staff at a fair price. The masseuse was great at communicating with…read moreyou and your needs.

Making the reservation was very easy. It's a family owned business father, mother and daughter…read more They are all bilingual and communication was easy. The space is modest but clean and comfortable. The location is right across the street from Condado, Vanderbilt, and very safe. The massages were very high quality and with excellent communication. My wife and daughter were very comfortable and impressed. I definitely like that they paid attention to the questionnaire that we filled out before arriving and extra attention was spent on the spots indicated. I definitely would recommend going here.

I am over a year late in writing this review. I wish I reviewed sooner, so everyone can be aware…read morethat this gem exists! My husband and I came to this salon shortly after our plane landed in Jan 2025. We didn't have time to get pedicures before traveling, so we figured we would patronize a local business in PR. After doing a quick Google search, I came across Anam Spa. I do not remember the two nail technicians who serviced us, but they were fairly young and they were very nice. They took their time in giving us the pedicure and they provided great suggestions when we asked them what are some things we should do while in PR. The place was clean clean. Nicely decorated and just felt very warm and welcoming. I would definitely return.

Stopped in on a busy Monday in April and again the following Saturday. Some of the best mojitos in…read morethe area! Friendly service!

Horrible! If you're a female, do NOT go for a massage with a male. I would never and have never…read morewritten a review like this other than for Euforia. After my experience at Euforia the One horrible time I went, my girl friends will never go back. Horrifying! Don't Go, Ladies.

We booked a same day massage here because we had to change flights to make our cruise on time…read more(JetBlue delays). Turned out to be an amazing error in our favor - we did an 80 minute couples massage and it was phenomenal. Michael and Jarina took incredible care of us and set us up for a week of relaxation and much needed rest. Place was super clean - check in was in the nail salon, but massages are on the second floor next door. Uber/Lyft from the airport and to the cruise terminal was painless. Will do again if we're back in San Juan.

Worst customer service in the entire world. Do not come here. It is not relaxing. They harass you…read moreand bother you when you're trying to relax. They lie about their fees and then they don't honor their punchcards. Toxic and unsanitary glue sticks to your skin.

Awesome wellness spa! All equipment is state of the art and always available! Upscale looking decor…read moreinside and staff was very helpful! Massage therapists were amazing! Individual bathrooms with showers available as well! I couldn't have asked for a better experience! I will be a regular here for sure!

Needed some TLC and treated myself to a massage. The atmosphere was really calm and great. Nice…read morechanging area and waiting area with tea, water and snacks. The massage was great. I had a very stiff shoulder and it was worked out. I was a bit sore the next day but I really needed the massage. If you are looking to really treat yourself, this place is great.

I booked a couples massage on January 1st and received a message that the booking was not confirmed…read moreuntil someone from the spa contacts me. It's been 17 days and I have attempted to contact the spa repeatedly by phone, email, and WhatsApp but have been fully ignored. Really disappointing to get to Puerto Rico and be failed by a salon catering to tourists. Maybe I dodged a bullet judging from the other reviews. Edited to add: I was finally able to get a person on the phone on the morning of the massage. She stated that they had never received my reservation request, my email, my voicemail, or my WhatsApp messages. Highly recommend against making an appointment here unless you can physically go into the salon and book something.

From the owner: Nos especializamos en ofrecer un ambiente donde el cliente se sienta bienvenido y en familia. Un…read morelugar donde el stress se quede fuera y solo se obtenga relajación. Tenemos una variedad de servicios para cada necesidad. Cuidado del cabello Cuidado facial Pedicura Manicura Técnica de uñas Tratamientos Corporales Masajes Técnica aromatouch Spa Party

This place is nice and the service is desirable; however, once I paid for a package deal, I haven't…read morebeen able to book an appointment without going through a waitlist. When I call, the employee doesn't even know what I am calling for and immediately tells me "there is a waitlist".... How does the employee know there is a waitlist if I haven't told them any other information but my name... It is frustrating because after I paid thousands for these packages, LAST YEAR, I haven't been able to come to the spa...I had to go to Dorado... another city, to at least get one of the services I paid for. I am not satisfied, I am disappointed... and I am not planning to pay for any package deal after this experience. This is a complete shame because the professionals here are amazing... the organization? Careless.

Not great. Had booked massage, manicure and pedicure. They told me it was back to back. Instead,…read morethey forgot me in the wait room after the massage and made me wait an hour between services. They also forgot to take me to the steam shower so by the time they remembered, it was time for the pedicure I had waited an hour for. I had to cancel the manicure because I didn't have time given the 1 hour extra wait. For the price, just go to a hotel spa. Not worth it.

I came here with a botched gel mani pedi that was supposed to be regular polish!! as I can't do…read moregel my nails are too thin and delicate. Neixa was so careful to remove it and did a regular polish change. She did an amazing polish and was so careful with my nails!! Thank you so much! Don't go anywhere else!!

From the owner: We specialize in massages, nail services and the best tanning machines. Home of the only Versa Spa…read moresunless spray in Puerto Rico!