I work in Old San Juan. I called Anam in the morning to see if they had a noon appointment…read moreavailable for Builder/Gel Manicure. The polite girl that answered the phone called out to the staff "does anyone know how to do a Builder Gel Manicure? " I hear a "Yes." through the phone. She is asked if she can do it at 12:30. Manicurist says "Yes." I enter Anam Nail Spa at 12:20. I am told by the girl I spoke to on the phone that the Manicurist just left to go get her lunch. Hmmm? I sit there and wait. 12:40, the Manicurist walks back into Anam Nail Spa. She walks right by me carrying her lunch. (I am the only customer.) She takes out her lunch and drink and starts eating, as I'm watching and waiting. 12:45. I walk back up to the bar and mention that my appointment was for 12:30 and my Manicurist-to-be just started eating her lunch. She said, Yes, she shouldn't take too long, then she'll be with you. W H A T ????? HOW RUDE!! SUCH HORRIBLE HORRIBLE CUSTOMER SERVICE. I'm ready to pay someone $100 or more and she on purposely leaves to get her lunch and then proceeds to eat while I am waiting. No. No. No. No. Since Anam thinks this is how to treat their customers, they should be in another business. Never again! Peace!

So happy I found this place!! My husband and I are staying in Old San Juan for a birthday getaway,…read moreand I didn't get a chance to get my nails done beforehand. Anam Spa was highly rated in the area, and only a 2 minute walk from my hotel. My nail tech, Cindy, was fabulous. I got a regular pedicure ($40) but it felt like a luxurious spa experience. She took great care of my feet. Oh and what's even greater is that you get a free Sangria with your experience. The drinks were fantastic! They even gave me a free birthday drink :) I may just come back tor more drinks lol.

Poor service/work... don't waste your time!!what ever happen to quality over quantity????? I mean…read morecome on, poor service and product.

We booked a same day massage here because we had to change flights to make our cruise on time…read more(JetBlue delays). Turned out to be an amazing error in our favor - we did an 80 minute couples massage and it was phenomenal. Michael and Jarina took incredible care of us and set us up for a week of relaxation and much needed rest. Place was super clean - check in was in the nail salon, but massages are on the second floor next door. Uber/Lyft from the airport and to the cruise terminal was painless. Will do again if we're back in San Juan.

best place in the US i got men's manicure. highly recommend. just go and get!!!!!!!!!read more

It's not open anymore. Do not visit. They have not removed any of the signs. Really annoyingread more

It's called Glam House for a reason. Today, my husband and I went in for our services. We both…read morehad pedicures, and I had a gel manicure. The space itself is very inviting and intimate. The nail technicians were so meticulous and attentive. The owner was there, and she was very welcoming, offering yummy espresso. I would recommend making an appointment, whether you are a local or on vacation.

Just stopped in for a manicure and the service and ambiance were amazing. The salon is elegant,…read morecharming and beautifully decorated. The salon owner could not be more friendly and accommodating. Our nails look fabulous. We will definitely be back!

Fanini was Amazing, he did an awesome job on my hair! Everyone there was so nice and wonderful!…read moreSuch a fun and cozy spot!

Tony is amazing and provided absolutely top-quality service. Extremely friendly, fast, and…read moreprofessional. Great vibe and excellent experience overall. If you are in San Juan, you definitely have to come get your hair done here. Much better, super helpful, and highly recommend.

I visited Miss Pink based on location to my hotel which was about 5-10 walk. I showed up at opening…read moreand they were able to schedule an appointment later in the day. This was great since this was my priority for my one free day in San Juan before going back to Texas. Vale was the one who greeted me, made my appt and who took care of my gel manicure. She was very attentive to what color I wanted. She worked on my nails with so much care and detail especially cleaning out my cuticles and making sure they were pristine and neat. She was amazing. At the end she soaked my hands in paraffin wax with eucalyptus. This was an added treat for me but included in the cost of their amazing manicure. I have had manicures in several states but having one in San Juan PR with Vale at Miss Pink has topped the charts. Definitely worth every penny!

Very expensive. Polish change on toes, not gel $50 Very…read moredifficult to find parking. Shop is clean and cute Staff seemed pleasant

When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Deep tissue massage while visiting PR. The venue is nice and clean, quiet as expected. I had a…read morevery good therapist - can't remember her name but she was amazing!

Skip the pedicure if you can , not relaxing at all, seems like the staff was in a hurry, never had…read morea pedicure that lasted less than 30 mins and without a masage in my feet and legs , very disappointing. My hands were also left with acetone white stains :( after my shellac polish. I will not return to this salon or recommended to friends.

Great service, a very detailed job! Super happy with my nails! Will totally go back!…read more Walk-in, but would totally make an appointment for next time!

Made an apt 36 hours in advance for mani / pedi. Got there 10 min early... waited 40 minutes... the…read moretech finally said she was running behind and she would be done in 5 minutes. 15 minutes passed and I asked again how much longer. She said she was finishing up... after waiting 50+ minutes, I walked out. Customer service was awful.

I feel like I was scammed. I have never gotten this experience before and I'm sure it's supposed to…read morebe better. Mediocre pressure, dismissive/rude/not very kind or welcoming attitude from the person who attended me, Genesis. It felt like she wasn't even entirely working on my head, like a feather was dealing with my scalp and with the amount of build-up I had. Massage bed turned off halfway through and she didn't even bother turning it back on. Most of the time it didn't even feel like she was dealing with my head either, just water falling onto it. Too expensive for what it is, and I do not recommend it at all, at least this service in particular.

I initially booked my appointment for 12 PM, which was canceled by the technician. I then…read morerescheduled for 2:15 PM, but she unilaterally moved it to 2 PM. Ten minutes before the appointment, she called with an unnecessarily hostile tone and asked, "Are you going to be here at 2?" I responded that I'd be five minutes late. She replied, "Okay, 2:05 then." I arrived at 2:08. She looked at me and, instead of greeting me, chose to comment, "Umm... you're late," in a condescending tone. She then proceeded to point out what service I had booked--gel tip refill maintenance--and told me she couldn't do it because she had another client at 4 PM and the service would take until then. I calmly asked her to honor the appointment, as I had come a long way and was only four minutes late. Rather than provide the service or offer a solution, she sat down, argued, and shifted all the blame onto me. When I asked if she would truly rather sit there for two hours doing nothing than honor a scheduled appointment, she confirmed--yes--and continued to deflect responsibility. This kind of behavior is not only unprofessional, it's deeply disrespectful. I had used her service once before and had already sensed something was off. This experience confirmed it. The energy was hostile, the customer care nonexistent, and the accountability zero. I would strongly advise others to avoid this place. If professionalism and basic courtesy matter to you, look elsewhere.

I desperately needed a pedicure, last minute. I called this place after 4pm hoping she could…read moreaccommodate me at 5pm & she did so, for a gel pedicure. It was 10mins away. Cute, pleasant, tiny room, 1 chair nail salon. She's pleasant, professional, did a beautiful gel pedicure & also got a simple manicure without nail polish. All in, over an hour. But when she told me how much was the price! I was shocked! $80 FOR A GEL PEDI & $20 for a simple manicure without polish! Never again. I gave her a $20 tip because I'm a fair person & she did a great job. But $100 total price was not fair, not right, & not worth a Gel Pedi. I did tell her I'll pay it because it's my fault for not asking the price before she did the job. However I'm sure she knows that it's wrong for her not to mention first hand or post a proper visual sign of her exuberant prices. I wish her well. But she won't get far if she is not transparent with prospective clients about her prices. It almost feels like she was somewhat deceptive.