Tony is amazing and provided absolutely top-quality service. Extremely friendly, fast, and…read moreprofessional. Great vibe and excellent experience overall. If you are in San Juan, you definitely have to come get your hair done here. Much better, super helpful, and highly recommend.

I am staying just around the corner from the salon and wanted a pedicure. The service was very good…read moreand the staff are lovely. My Spanish is limited but we all managed to communicate. I was offered beverages (an excellent coffee) and even served some dessert one of the employees had brought. I found the treatment was very well done; a great deal of attention to removing dead skin, calluses, etc. Lots of moisturizing. A week later my feet still feel "just done". The salon is spotlessly clean, too. I would go back (may pop in for a manicure before I head home...) and definitely would recommend this salon.

When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Sorry to write this.. I wanted to like this spa since it's the only spot that took me at such short…read morenotice and they even gratefully provided a bathing suit. I just wanted a nice soak and a cooling shower and when I was floating in the saltwater pool I got a huge clump of hair stuck in my fingers. And when I was looking down into the pool light there was little white specs floating around. I'm lightweight disgusted honestly please do better and cleaning your facilities.

Excellent service provided during the whole appointment. I will highly recommend it. The…read moreenvironment was truly comfortable.

Ilianette is truly an artist and a blonde specialist/goddess! If you want excellent service in a…read moreprofessional environment this is the place to go. No one has ever been able to get my hair to lift to the blonde I want and not only was she able to do it but she made sure to keep my hair shiny and healthy.

Amy and I had a wonderful experience at this Puerto Rican hair salon. We were looking all over as…read morewe were staying at the Wyndham resorts and could not find anything that was simple and easy just to get a trim. From the moment we walked in we knew that we loved this place. The owner is also a hairstylist and probably the manicures and pedicures but I didn't go that far. I asked for simple haircut and love what she did. She was also attended to the others they were walking in hugging all of their Puerto Ricans even though I don't speak the language.

I called this morning and was scheduled the same day! I was greeted warmly by Joseph and he was…read morespectacular. I had gone to the beach for 4 days and my hair was very dry! He took excellent care of me and my hair feels like a babies bottom. I will certainly look for him the next time Im in town! Joseph thank you for being personable, warm, friendly and good at what you do!

Edwin is very nice and his prices are very competitive. I made an appointment for Saturday morning…read moreand it seems Saturdays is one of the busiest days for this salon. He did a great job on my color and cut. He was also trying to do a couple of women who were in town going to a wedding. Located on the Isla Verde strip of hotels he seems to get foot traffic from hotels but also had local women who were also there for regular appointments. This is a small but nice shop above a strip of stores. I was pleased with my service but kinda wish I had gotten it done on Friday when I stopped by and was his only customer.

i'm from nyc and visited Puerto Rico for vacation. the service was excellent! needed a quick…read morequality haircut before I go out tonight. met Edwin and he put extra care into my haircut. Maybe instead of getting my haircut in nyc I'll start flying out here for the haircut. 5 stars -Alan Shain

I usually come here for highlights and haircuts. Alexandra is very good and professional. Sometimes…read moreI've arrive without an appointment and she accommodates me without any problems. I've even brought my son here for haircuts every now and then.

Highlight of my trip. Hair was a disaster from travel and they worked me in same day with an hour…read morenotice. Mara was fantastic and so funny. I had hair color, deep conditioning, cut and styling. Next time I am back I will definitely return a couple days a week for wash and blow out. Highly recommend. Amazing experience

Came here while staying in Puerto Rico and highly recommend. I have very curly hair and the hair…read morestylist did some magic because my hair was still straight after getting rain on my hair

I recently moved to Puerto Rico and have put off getting my hair done because I not only didn't…read moreknow where to go but don't speak much Spanish. I went to this place out of desperation and 1 review. This place did a fantastic job. It helps greatly when I walked in and both ladies working there were not only confident and knowledgable but were beautiful with gorgeous hair color and cuts!

Don't let the kitschy decor deter you. I promise you won't be disappointed. I had been in Puerto…read moreRico for 7 months, and been to some of the most expensive salons in Condado/San Juan. No one could hi-light my hair properly. It was done right here. The staff was friendly and professional. I'm sorry I wasn't able to go one more time.