I recently had hardwood floors installed. I worked with Louis on the initial site review. Not only…read morewas he very professional, he helped me make several decisions and was available to answer my dumb questions any time. This was my first major home renovation and I appreciate his patience. The crew that came to my home was outstanding. The project took 3 days and each day the team cleaned up the workspace very well - as well as if it were their own homes. We had very little interruption in our normal routine even with a 700 sq ft job. The guys were a pleasure to have in my home & I would not hesitate to use them again.

I usually don't write reviews however I had such a wonderful experience with this company I thought…read moreI would let everyone know. Price is right. Work was high quality. Very detailed oriented. Proof of insurance and bonded. (they gave me copies) I had them do 2 jobs for me as of now and I am already planning on the 3rd. They installed bamboo flooring on my entire 1st floor and even on the stair case leading to the 2nd floor. I also had them completely remodel my master bathroom. The flooring and stairs were completed in 2 days and the bathroom remodel was completed in just over a week and included removing a jet tub and enlarging the shower.

AIS removed an old room and deck and built us a large outdoor room with two pergolas including a…read morelarge TV wall, fireplace, hot tub, outdoor kitchen, granite counter tops, custom lighting throughout. They did an excellent job! Parks and Aubrey was great to work with and always had good ideas when we needed them. Rodney's crew did the custom framing and always accommodated any changes that came along. They're good people to work with. You can't go wrong using AIS on your next project.

Buyer Beware - Do Your Homework Before Hiring This Company…read more I don't typically write negative reviews, but after my experience, I feel a responsibility to warn others. I hired this company to remove and replace my residential roof. At the time, it was a significant investment, and I trusted that I was getting quality workmanship. Fast forward 10 years, and I've discovered a serious issue: faulty ridge vent installation that has led to improper attic ventilation and ultimately mold growth, as confirmed by my insurance company. When I brought this to their attention, I wasn't met with concern or even a willingness to discuss the issue--just a flat refusal to engage because "too much time has passed." Here's the reality: Homeowners don't routinely climb into their attics to inspect ventilation systems unless there's a problem. These types of installation defects can go unnoticed for years until they become costly--and potentially hazardous--issues. What's most disappointing is not just the problem itself, but the complete lack of accountability or customer support when a legitimate concern is raised. My advice to anyone considering this company: Ask detailed questions about ventilation systems, not just shingles Get everything documented clearly Understand what kind of workmanship guarantee (if any) truly exists And most importantly, choose a company that will stand behind their work long after the job is done A roof isn't just a purchase--it's a long-term investment in your home. Make sure you're working with a company that treats it that way. I wish I had known then what I know now.

We were given Orlando and Jorges number from our concrete contractor. He told us they were the best…read moreand he wasn't lying. They gave a very precise estimate and stuck to it. We have a very difficult mid century modern house that we added a 1200 sq ft addition on to. It has many odd angles and attaching a new addition to a house that has settled for 80 years is a skill that these guys perfected. They installed all our huge windows and doors, which saved us a ton of money from having the window company do it. They installed them perfectly and at a great value. They communicated everyday and the project could not have run more smoothly. I will hire them again and we recommend them to everyone we know. Thanks Orlando and Jorge!

We just signed with suncraft to do any EZ Breeze on our back porch. Zach was extremely helpful in…read moreanswering our questions about the materials and process. If he did not know he talked with someone who did. I can't wait until they get started.

I'm a 70 year old retired man. I've been around, I've met a lot of people and dealt with many…read morecontractors. I've never had a worse customer experience than I had with Suncraft. Last April (2025), I hired them to replace the 30 year old wood deck (also Suncraft) on the back of my house with (mostly) composite. The sales and design phase were fine, John offered several excellent suggestions. Jeff, the owner, is an extremely unlikable, overbearing, condescending, arrogant know-it-all who doesn't understand basic physics. The ground under the deck is sloped and I clearly said not to use fine pea gravel under the deck because it would wash out during heavy rain. How do I know? Because that's what happened with the first Suncrap deck and it ruined my lawn for years. Well they used fine gravel and over the winter it slid downhill and pushed the wooden skirt under the deck out of alignment by a couple inches. Jeff couldn't understand how that happened, wasn't very interested in fixing it and I got him to push back the gravel and the wall. I suggested covering the gravel with plastic to cut down on the settling and he refused, but he told me he'd leave plastic and I could do it myself. Really? He didn't. So the problem that didn't exist before the Suncraft Touch is now oozing down the slope and I have to deal with this fiasco created by Jeff because he doesn't listen to customer input. The actual workmanship by the crew is subpar, to be polite. Poor joinery, the rail cap is a deck board screwed to the rail (and that's an "upgrade") The rail ends look unfinished and bush league. They built the stairs over a very obvious sprinkler head that required an emergency callout to my sprinkler company ($200). The deck failed final inspection on THREE counts. By the time they fixed that, it was mid-September. Been "doing this a long time" and can't pass a building inspection? There's a bunch of other stuff, I could fill a couple pages. To sum up: For $28k, you get a crappy deck and a slow moving gravelanche under it to deal with for the rest of your life. In our conversations covering 15 minutes total Jeff told me repeatedly he'd "been doing this a long time." And this is the best you can do? Really, look elsewhere. Anywhere else.

One of the worst things to suddenly see in the house is a water stain or water coming down. After…read moreasking for a quote not only did Drew from Best Exterior call me within 5 minutes, but he offered to come out within the hour to just talk and look over the damage, then came out again the next day to do additional and closer review. Got us a proposal within 24 hours, and after working with us on the financial side and planning, the job was done within a couple days. I felt like we were their top priority, that they cared about my family (literally were trying to step quietly on the roof during inspection cause my daughter was asleep), and I have honestly never met or worked with a company that was this professional, thorough and efficient. Recommending is not good enough, I would say you MUST use them for your needs.

We found out we needed a new roof because our old roof was leaking into our dining room. We called…read moreBest Exteriors along with a few other companies to get quotes. Drew, the owner, came out, looked at our roof, brought down one of the tiles that had slipped off to show us the problem, and done a patch on the place that was leaking to help mitigate the problem until we could get the roof fixed. The quote came in on par with the other businesses we called, but Drew's attention to detail and his care while he was here giving us our quote was what helped make up our mind. Drew took care of all of the permit issues and preparation that we needed. The day of the work everyone showed up on time, the folks he worked with were really nice, respectful of our property, and generally just OK folks to have around for the day. In the process of putting on the new roof, we found out that the supporting wood beneath the shingles was old and too thin to support the new shingles in the long term. This was an issue Drew couldn't have known without taking the old roof off, he provided us with a couple of different fixes, including the most expensive being replacing all the supporting wood. We ended up choosing to replace all the supporting wood because it made the most sense in the long term, Drew was really great and gave us a discount on some of the wood because it was something that came up out of the blue. If you have a house that's over 20 years old it is bound to have unexpected things come up when you do any kind of work, and we had planned for that, because our house was built in 1963. Even though the scope of the work became more Intensive, Drew and his team were fantastic. The change in scope only resulted in an extra three hours of work meaning instead of finishing the same day they finished the next day, at around noon. Drew came by to inspect the work, took pictures via a drone so we could see what everything looked like on the roof. And his team made sure that our property was cleaned up and looked like nobody had just come in completely taken a roof off and put a new one on. I would 100% recommend Best Exteriors to anybody needing service like a new roof, the owner and staff were delightful, and we received great service and a great product from them.

I had seen a retractable deck cover with a permanent frame at the home and garden show. I had…read morereached out to the local rep asking for information and she sent me a link to an online catalog. Long story short, she was NOT helpful in any way - merely an order taker. I couldn't make heads or tail of their website - but I knew exactly what I wanted. I looked elsewhere for a vendor to no avail. Even if I had ordered with the online company, I would have had to install myself or find an installer. So I turned to Yelp . . . I have had MUCH success with Yelp finding excellent service and skilled providers. I entered the details of what I wanted and submitted the project for response. I got maybe 4 companies contacting me - one being Eric Call Contracting. This company asked to schedule some time to talk - and so we did. All the other responses merely asked if I HAD the deck covering as they just wanted to install it. None would entertain the idea of helping me source the deck cover. Eric and Angie showed up when they said they would and we began to talk. I explained what I wanted, showed the brochure from the home and garden show, showed them our deck - and they went to work. Eric tried to work with the awning company I had wanted to buy from - but he got nowhere despite being more persistent than me. Eric still understood what I wanted - a permanent frame that would attach to and extend up from the deck with canvas runners that we would open and pull shut and remove in the winter. We would also be able to replace the runners should they get damaged. Eric drew up a design and shared it with me - along with possible runners he found on Amazon. We had a lot of back and forth and they were great keeping in touch. I finally decided to go with them despite having no other bids for comparison. Clearly no one else wanted to do the work needed to get me the deck covering I wanted. I signed on the dotted line and cut a check to get the project started. Again, Eric and Angie did a great job of communicating with me and providing updates. Although working through Yelp does provide some financial protection, I was still nervous going with the first company I contacted. But they definitely earned my trust - the materials showed as promised. And work began as promised, and before I knew it, my vision of a deck covering had materialized! Our deck is on the back/south side of the house. There are no trees or shading so we fight to keep the house cool on sunny days. We had recently replaced a large, rust painted deck with a smaller light treated wood deck. Now with this covering, we are already enjoying not having to turn on the A/C as much, leaving the back door open for a breeze, and actually being able to sit on our deck when the sun is hot. We've also been able to pull the runners closed when a windy storm hit. And in the winter, I'll take the runners down to protect them and allow full sun in the cold temperatures. I cannot say enough about how I appreciated the work this company did. I highly recommend you contact them when you have a project.

I recommend ECC without hesitation. We had excellent communication during the project, always…read moreknowing who or which subs would be coming to our home. They were accepting, even encouraging, of evolving the project and change orders along the way. They arranged for the trades to additional small changes beyond the project while those trades were in our house. Our project was not an addition, it involved renovations with impact throughout our house. The results look like they have always been part of our home not added on. I recommend ECC without hesitation.

Don't bother with these guys. When they were Roof Doctors they were great. Did a great job. Now…read morethat they have new name, they don't return phone calls. Great I have a leaky roof

We needed to have our entire roof replaced, the plywood as well as the shingles. Doctor Roofing and…read moreRemodeling did a great professional job for a good price. They also added new ventilation for the attic so that the same problem wouldn't happen again and they left our yard cleaner then when they got there.

A friend recommended OPB and they far exceeded anything I could have hoped for…read more They did a complete demo and remodel of our kitchen. Brian, Greg, and their guys are amazing, professional, and patiently guided me through the daunting amount of decisions that go along with that magnitude of a project. I was continually pleasantly surprised at how first class their work is, little details I wouldn't have thought of that make a huge difference. All their guys that came out are great and I really like them all. Throughout the process I had complete trust in them. Brian's priority of customer service is refreshing. I liked their work so much that I had them do work in a bathroom. I highly recommend OPB and I will definitely call on them the next remodel or home job I need.

* Ohio Property Brothers (OPB), were never on time; (hours late or no show)…read more * The work was originally estimated as a 3 day project by OPB; however, it took 6 months to 'complete'. * When the job was originally quoted, I was not told all the right materials, and was only told later during installation that additional materials were needed. * OPB did not ensure the concrete sub-floor was level before installation. * After the first installation attempt, there was an un-level/bowed area I wanted inspected. OPB refused to inspect the bowed area, at no cost to me, until I called Installation Made Easy, who I contracted them through. * After OPB agreed to the inspection at no cost, it was discovered that they had left a shim under the floor, causing the bow. Since half of the flooring had to be removed to fix the mistake, many boards were damaged in the process, setting up a third 'installation fix'. * During the third 'installation fix' two boards were not cut properly, leaving quarter to half-inch gaps from the wall, revealing the subfloor beneath. * After being unable to install the floor properly in three different instances, (without causing more issues), they refused to return. * Their unprofessionalism in both quality of work and customer service persuaded me to write this review, to forewarn potential customers.