Great experience with Gary's Plumbing. We had a serious backup and they came out, jetted the line,…read moreand actually found a toy car stuck inside the pipe causing the problem. They were able to get it out and get everything flowing properly again. The guys did a great job, were professional, and knew exactly what they were doing. Definitely recommend Gary's Plumbing if you're dealing with a clogged or backed-up drain. Thank you!

Very disappointed with the service. I paid $475 to have my plumbing issue cleared, but the same…read moreclog came back within a week. When I contacted the company, instead of standing behind the work, I was asked to pay another $250. I expected the original issue to be properly resolved, especially since it returned so quickly. I ultimately had to look for another solution. Unfortunately, based on my experience, I cannot recommend this company.

Arrived promptly, courteous, fixed clogged line in under an hour! We have used them on many…read moreoccasions over the years and have always been pleased with their work.

Five stars. I own a rental in Burbank that had been backing up for the better part of a year, and…read moreCharlie's is the company that finally got it sorted. I called on a Wednesday afternoon with sewage coming up through a shower drain. Cesar came out that evening and worked late into the night, but the line would not open, which told us this was not a normal clog. The next day they excavated, got down to the blocked section, removed the clogged pipe, and jetted it clear. Once it was open they ran the camera, and it showed exactly why this kept happening: the old clay pipe was cracked and offset, with a corroded section of cast iron next to it. Cesar walked me through the footage and laid out the options, and we went with a full trenchless pipe burst replacement. The thing that stood out most was the communication. Cesar answered every question I had, no matter how small or how many times I asked, and he answered them fast. Everything was in writing. The scope grew as they found more, but every increase was explained and quoted before they touched anything, and the final bill matched the contract to the dollar. When they ran into an extra connection at a bend they handled it at no charge without me asking. My tenant works from home with strict privacy requirements and a hard cutoff time, and they worked around her schedule every single visit. Small things, but they say something: the whole crew showed up in matching Charlie's uniforms, trucks clearly marked, everything organized. When the job had to pause for the city inspection, they tarped and secured the excavated soil, covered the pits with plywood, and left the property clean and safe with my tenants living there the whole time. Their mascot is great too. After a week of dealing with this, having a team show up looking like they knew exactly what they were doing was reassuring. The crew did the entire 65 foot pipe burst in one day during an Extreme Heat Warning, close to 100 degrees, and still had water back on that night. They pulled the permit, coordinated the city inspection, and passed it. Huge shout out to Cesar, Javier, Hector, Oscar, Giovani, and Adrian. These guys worked hard in brutal conditions and I'm grateful.

Absolutely amazing service from every department! Starting from our wonderful, honest technician…read moreAlberto Philippe who provided a a thorough and professional diagnostic and AC replacement to Mary, who picked up the phone with all my questions to the billing department. Every single person at Western Rooter was professional, pleasant and helpful which is almost impossible to find lately. I can't recommend this company enough as they helped my elderly parents and didn't take advantage of them but treated them fairly and provided a quality repair for less than competitor's prices! Thank you so much for taking good care of my parents and for taking pride in your work with a great attitude!!

WR replied to my general inquiry for a plumber on Yelp very quickly as did numerous other plumbers…read more Looking over the process on Yelp seems like making an appointment required a phone call still anyway. Decided to give these guys a try so called them and was able to make a same day appointment. Robert texted ahead of time and arrived within the arrival window. He was very nice, answered all my questions, and fixed 1/4 problems we had. One other issue he says could not be fixed and another he could not find a problem to fix. For the last problem, he said he to see if he could get the part and that he would get back to me. If he made an effort to reach out I missed it and as far as I know he never followed up. Since I was surprised that a special part was needed, I went out to get my own part and will try to fix it myself later. He did fix the main issue we called him out for. Given the mixed experience, I will likely try one of the many other eager plumbers who contacted me on Yelp and give one of them a try in the future, but I will not be opposed to using WR again.

Fantastic experience from start to finish. We had a significant water line leak that required…read morereplacing the line from the meter to the house. The team was professional, knowledgeable, and did an excellent job explaining everything and getting the work completed quickly. They were also fair in their pricing for services. Most importantly, the quality of the work was excellent and they left everything looking great when they were finished. Highly recommend -- great work, fair pricing, and excellent service!

Schedule appointment was set. Was waiting for them for 3 hours. Never came. When inquiring, they…read morejust hanged up the phone and texted later they couldn't come. Will not do business with them anymore.

I recommend using Properly Done! I needed a leak in the crawl space repaired and a faucet replaced…read moreand they were able to do the work quickly. Jorde was very helpful and was able to answer any questions I had.

Jorge was the only one that can give me a flat rate for this job. Others wanted to get an address…read moreand come over (for a trivial job) for an estimate. We communicated via text very well. When he came with Jose ?? he decided to cut the pipe and then soldered back a new section. He also said he has improved the original new tub diverter plastic fittings to make a better connection with metal. He sounded very experienced and stubbornly honest. And he did not snoop around to ask for more problems. He did exactly what he was asked to do.

Had a great experience! Joe was very knowledgeable and explanatory. Very cleanly work and…read morethorough! Wouldn't hesitate to call them again if I need help. Thank you!

They sent out their technicians quickly the next day. Isaiah and Jordan were on time, professional,…read moreand explained everything to me thoroughly. As a new homeowner, I felt really comfortable asking questions and appreciated that they took the time to walk me through what was going on, what my options were, and what they recommended without making me feel pressured. They were both friendly, knowledgeable, and even helped me with a temporary solution for my clogged sink in the meantime. Really appreciated how helpful and straightforward they were throughout the visit. Great experience overall and would definitely recommend!

Genuinely great experience in a plumbing emergency. Our home suffered an unexpected main-line…read morebackup due to the faulty design of an old cast iron Pomona tee. This happened around 6am, I reached out at 8:30am, and Kyle arrived at 10:30am. Our technician, Kyle, was incredible. He drew clear diagrams to help me understand exactly why a snake couldn't clear it. He quickly provided an estimate to replace the fitting with a modern bullhorn design to eliminate future issues, and also noticed our downstairs toilet wax ring needed replacement. While I initially considered replacing the wax ring myself after researching it, I am so glad I left it to the professionals. The toilet weighed nearly 100 lbs and the floor bolts were severely rusted. Kyle gracefully applied a discount to the overall package that helped soften the blow. The best part was the incredible timeline: he provided the estimate and got the entire job done the SAME DAY. In a house with four people and no running water, this rapid response was an absolute lifesaver. Kyle began the work immediately and was very respectful of our property. He communicated with me every step of the way, showing me the problems and explaining his solutions. He dug out the clogged fitting, replaced it, backfilled the hole, and finished by resetting the toilet. By 7pm that very evening, our plumbing was fully restored! Kyle was kind, knowledgeable, and highly professional. Thank you from a very relieved family in a 50-year-old Anaheim home!

Great experience! Victor was professional, friendly, and fixed my plumbing issue quickly…read more Appreciated the fast service and quality work.

I had another "handy man" come by and originally snake our clogged drain. It cleared up for only a…read moreday and got clogged once more but even worse somehow. They didn't have a camera so want able to source the issue. With that created a project on yelp and Yellow Bee Plumbing was by the first one to contact me. They might not have the most reviews (yet) but they were prompt, had professional equipment, and fair pricing from what I've compared. Showed up the next day in the morning, performed a snake and camera inspection and we found the problem. An old drain snake tool was buried in sludge on the drain pipe wall and needed more than a drain snake. Proposed the descaling and hydrojet to clear the stuck part and got it scheduled to come out later the same day. They came from across LA County during rush hour so they are awesome! After performing the descaling and hydrojet, it cleared the broken tool and it's been over a week now and not a single clog. Was getting tired of the sewer smell. There is more work to be done just due to the condition and age of the drain pipe which they provided pricing for. Would recommend for future plumbing work.

Yellow bee came over to inspect a leak outdoor. They used camera and said it just needs a clean…read more Then told me if problem happens call them again. Well the problem was not fixed. I tried to contact them many times on yelp and they did initially responded but never really made an appointments. Edited as of 5/2/26. The business had reached out saying they had issues with yelp. I will keep this thread honest and report back after their solution of the situation.

We had a laundry list of issues with the plumbing in our house since moving in and didn't know…read morewhere to start (water pounding/dripping sounds in the bathroom, mysterious non-functioning water lines in the yard, etc.). Ara came out, immediately knocked a couple things off the list (servicing our tankless water heater) and helped us come up with an action plan for the bigger issues. The whole process was super smooth and he went above and beyond making sure we both understood the issues and proposed fixes and gave us very reasonable quotes for everything. If you're looking for a quality plumber who actually cares, I would definitely recommend!

Andrea and his team helped complete a repiping for my parents' home. They were thorough and…read morecommunicated well throughout the project. We would highly recommend.

Fantastic service! I needed plumbing/water services because my washing machine pipe started leaking…read morearound Thanksgiving week. I contacted several businesses on Yelp for availabilities and quotes regarding my situation. Many businesses reached out, but I decided to go with Gonness Plumbing because Nicole was so helpful, open and communicative on technician availability and fair price range. Quick and easy booking. I loved how attentive Nicole was by reaching out either text/call to notify me when the technician would be in the area. Victor came by and did an excellent job. I wasn't at home but another family member was able to oversee the service. They relayed to me that the service was prompt and professional. I will be calling them again if I need any more fixes in the future. I highly recommend them to anyone else.

From the moment I sent the message out to the very end was very quick. They were pretty quick to…read moreanswer, and I guess being local helped me out too. The technician came out very quickly. Explain the worst possible scenario first, so I can get over it real quick And then get to the job. He was able to unclog my tub quickly, efficiently, and cleanly. Kept me informed of everything that's going on and a couple tips on how to prevent it. Best money spent for sure, will use them again. Definitely completed my service as requested. Great value too. Would recommend