Extremely happy with the work from Lam's Flooring! They removed the existing vinyl planks and put…read morein engineered hardwood. David was great to work with - he gives it to you straight, gave a very competitive price. There was no pressure to work with him, but he always answered every question before we committed, and continued to communicate regularly throughout the project. He gave an estimated time frame and they beat it by a couple days. They were very accommodating on start date when we asked to move it up, and were happy to work with our schedule when other parts of the house weren't ready for them. Some contractors come one day and dont come back for a couple days - they showed up every day they said they would be here. The crew, Peter and Miguel, worked well together and so they were able to move through the project quickly. The finished product looks great thanks to their attention to detail. Another thing, we were living there during the flooring and they were very understanding and happy to work with us on minimizing the disruption to our home. Lastly, for the material, they referred us to a place nearby that had a great selection, and great price. Would highly recommend Lam's Flooring to anyone who needs flooring work done.

David helped us through a pretty quick decision on what flooring material to go with. We felt the…read moreproduct was durable, fit what we needed for our commercial space, and the price was reasonable. Peter and Miguel did a great job getting our large 1,700 sq ft office done in a tight 3 to 4 day timeframe. I could really tell Peter and his team took pride in their work and showed a lot of care and consideration throughout the project. Really appreciate the work they put in and how everything turned out.

Alex was responsive, transparent, and never tried to upsell me on things I didn't need. His quote…read morecame in very competitive against three other bids I received, yet the quality of the materials and workmanship has been nothing short of outstanding. Installation kicked off right on schedule. Alex's crews showed up early each morning with smiles, set clear expectations for the day, and--my favorite part--left the site spotless every evening. No sawdust trails, no empty coffee cups, just tidy floors ready for the next day's work. The installers were polite and happy to answer my many questions about care and maintenance. A special shout-out to the team member who tackled the staircase: the precision on each tread and riser is next-level. Friends keep asking if the stairs were custom-built! The new baseboards tie everything together with crisp, clean lines that make the room feel finished and elevated. Bottom line: if you're hunting for competitive pricing without sacrificing craftsmanship or communication, call Aesthetic Flooring. I'm beyond thrilled with the transformation and can't stop staring at my beautiful new floors. I've added a few photos of the project in progress so you can see the crew's attention to detail for yourself. Highly, highly recommend!

Edit to add: After seeing my review, Alex reached out and apologized, and assured me that he and…read morehis team will fix the sinking board. I am glad this ended on a good note, since other than the communication issue, the floors look amazing, and his team worked hard and quickly. His team did leave floor finish stains on the baseboards and my kitchen quartz counter walls, so heads up, don't forget to ask them to use painters tape if you're getting your hardwood floors sanded and refinished. (Initial review) Initially when Alex first gets your business, they seem responsive and even tells me about how shoddy of a job the previous flooring people did in my home (fixed by previous owners). But the moment any small issues come up, Alex just ghosts his customers. In the video you can see the cracks happening under normal body weight. I really wanted to believe that at the very least he and his team will try to provide any rectification, even if it's just to come out again to check on the floor to see what else can be done, like I wouldn't even have mind paying an additional small fee for materials. Instead, since he has been fully paid, he won't even see the project to the end to make sure he delivers on quality work. I understand that things come up and he could be busy but the non-responsiveness for two weeks is clear.

The staff at Rosemead Floor and Decor (off San Gabriel) sets a high standard for customer service…read more Starting with the manager Anthony, who is the greatest leader I've seen in action at any retail store, the team's attention to detail incomparable. The first crew member to help me was Rob. He was very knowledgeable and answered a million question with exceptional professionalism. After I changed my mind on the design plan I had to exchange some items, Brent, Jackie, Francisco and Kate went above and beyond to help me figure everything out and reconfigure my plan. WOW! What a great team!!! They are amazing employees that should be acknowledged for their superior professionalism. Bravo team! You make a big difference. If there were a million stars - I would be clicking them all. Thank you!

Absolutely the worst customer service I have ever experienced…read more Before I paid, the salesperson specifically warned me that tiles from different production batches would have different colors. Because of that, I made it crystal clear that I wanted ALL of my tiles from the SAME batch. I was promised that would not be a problem. After my contractor finished installing and cleaning the floor, we immediately noticed an obvious color difference across the floor. At first glance it may not be obvious, but once you see it, you can't unsee it. A brand-new floor should NEVER look like this. I checked every box myself and discovered that about two-thirds of my order was Batch 1M21, while the rest was Batch 1M35. The store literally mixed two different batches together after promising they wouldn't. The most outrageous part? The correct batch (1M35) is NOT out of stock. They still have more than 140 pieces available. They simply gave me the wrong batch. When I went back to the store expecting them to fix THEIR mistake, the manager refused to take any responsibility. Instead, he told me I had to: * Buy replacement tiles again with only a 20% discount * Pay the transfer fee * Pay the shipping costs * Pay any other related expenses * Contact corporate myself Are you serious? If you truly believe your store did nothing wrong, why offer me a 20% discount in the first place? That tells me you know a mistake was made--you just don't want to take responsibility for it. I paid for matching tiles because your employee promised matching tiles. Your store mixed the batches, not me. Yet somehow I'm expected to pay thousands more to fix YOUR mistake? That is beyond unacceptable. Now I'm left with a brand-new floor that has visible color variation throughout my home because of the store's negligence. Replacing it would mean tearing out a newly installed floor, buying new materials, and paying labor all over again--simply because the store failed to provide what they promised. I would never recommend buying tile from this store. If they make a mistake, don't expect them to stand behind their product or take responsibility. Save yourself the stress, time, and money, and shop somewhere else.

Tile Depot has the best tile selection and excellent staff ready and willing to help you. Everyone…read morewas so nice and helpful -- especially Philip, who took initiative while helping us by making calls to find out delivery estimates for products we were interested in, helping us find everything from tile, bullnose, mosaic, and grout, etc. When we first started our bathroom remodel project we went to Floor & Decor as well as a few other places. We wished we came here first! Which seems to be what everyone else feels as well: we heard another lady say the exact same thing in another aisle, and the first review I saw right now as I was coming here to post this also said the same. Anyway, this place is amazing!

Wanted to share an updated review for Tile Depot. We finished our 2 bathroom remodels, all using…read moretiles from Tile Depot... floors, shower walls, shower floor. Everything came out beautiful and we are very happy! 5/5 experience the whole way through.

Super sweet service and competitive pricing :) highly recommend! Click vinyl and moulding lots of…read moredifferent designs and pricing. I used a lot of their stuff during a remodel and pricing was very good!

I always get my floor here for great price. Fast service, awesome selection of colors. And always…read morewilling help me even in a pinch!

Lady running the place was pleasant and the product i got seems to be in great condition…read more I was searching everywhere for a specific flooring that was no longer available at another place. Prices here were way less than what i saw On Line. highly recommend checking this place out.

As a general contractor, I've been shopping here for years and have spent a lot of money on…read morematerials. I recently came in to purchase a reducer molding and quarter round to match the flooring I had bought just a few weeks earlier. When I compared the pieces, it was obvious the color didn't match. I politely pointed out the difference and asked if they could help me find the correct color. Instead of trying to help, the employee immediately became rude and simply said, "That's it. If you don't like it, don't buy it." I was honestly shocked by the lack of customer service. Mistakes happen, but treating a long-time customer with that kind of attitude is unacceptable. I wasn't asking for anything unreasonable--just help finding the matching trim. Very disappointing experience.

Sequoia flooring was amazing to work with! Especially project lead Eder and his team. I recently…read morebought a condo and wanted to remove the existing carpet and change the dark floors to something lighter, but I was a bit nervous because I have no remodeling experience... Eder answered all my questions met with me multiple times to show different samples and give valuable advice on the flooring types. I never felt pressured to rush my decisions and all the contract/insurance/ license info and pricing was clear and not shady (which is more important to me over a cheap price) Ultimately the team finished my new floors even earlier than expected! I'm super happy with the result and my unit looks much larger, modern, and brighter.

We recently hired Sequoia Flooring to replace approximately 2,400 sq. ft. of LVP with engineered…read morehardwood throughout our two-story home, and we couldn't be happier with the results. Our project manager, Eder, was fantastic to work with from start to finish. He was extremely communicative and stayed on top of every detail. Choosing the right flooring is a big decision, and Eder was incredibly patient while we weighed our options, even providing full sample boxes so we could see how the wood looked in our own light. One thing we really appreciated was Eder's transparency. Before the installation began, he walked the house with us and highlighted specific areas that needed extra attention. Being aligned on the solutions beforehand saved us a lot of stress and ensured there were no surprises mid-project. The crew was efficient and actually finished the entire job ahead of the original schedule. During the final walkthrough, we identified a few minor items that needed touching up. Eder handled these immediately and was more than happy to ensure every detail met our expectations. If you are looking for a professional team that prioritizes communication and quality finishes, I highly recommend Sequoia Flooring. Ask for Eder!

I visited the store and called several times. After assuring me they only need one week notice on…read moreseveral occasions, I called 1 1/2 months in advance, they told me they are booked until the end of the year.

Good price, with nice job and finish very fast, just in a half day, covered up my 400 square feet…read moreliving room