Some idiot tried to steal my spoiler off the back of my car overnight a few weeks ago - I'm…read moreguessing they thought it was an aftermarket piece and tried to pry it off with their bare hands. I know this because there weren't any scratch marks or dents as there would be if they used some kind of tool. They managed to break off about 1/3 of my spoiler and made my car look like crap. I have used this Craftsman Collision before when I had someone break into my car by smashing the windows on my old beamer and they did a good job. Doug is really helpful and he's good about following up. They fixed my spoiler within 2 days and because they open really early I was able to pick it up before work which is so much more convenient for me than having to figure out my schedule around store hours. I even had time to drop my girlfriend off after the pick up too. They did a great job with my spoiler, a little glue residue left under the spoiler but other than that they did a damn good wash on my car (it desperately needed it). They also cleaned out the inside of my car too which was very much appreciated. Every time you get your car repaired with them they give you one of those reusable craftsman bags with a notepad and a mini ice scraper. I would highly recommend this Craftsman to anyone who has as much bad luck as I do when it comes to their car lol

I got damaged on a hit and run. ICBC wouldn't accept the claim and accused me of fraud so I paid…read moreOut of pocket. This location gave me a discount was lower than their original estimate got me a courtesy car and even replaced the repplacement part that had damage on it. top service and communication. I'll always use craftsman if I need to get my car repaired due to collision or other unforeseen damage

Majestic is my go to place for detailing my Tesla Model S P100D…read more Not only are Amir and Emily very friendly, they take such care in their work. I have a short haired dog that rides with me everywhere and he sheds like crazy! Needless to say, it's a lot of work to get all the hair out but every time I bring my car to Majestic it comes back looking like new, inside and out. They even take the time to clean his car seat and window sill covers. Couldn't recommend this place more if you want a high quality detail.

I am writing on behalf of my elderly mother who cannot use the internet. She recently visited the…read moreshop and I think the person who helped her was named Amir. She mentioned Amir was very nice, and since my mother lives quite far from the shop, Amir offered her a ride to the mall to hang out while the car is being worked on. She was picked up and brought back as well. The car came back super shiny and clean, and the scratches were fixed. There is also a super nice husky on site.

A good place to be ignored. Walked around the lot and…read moreinside not one person acknowledged me. Wrong demographic I guess.

Getting my car at OpenRoad Hyundai was genuinely one of the most pleasant and memorable experiences…read moreI've had with any dealership. From the first interaction to driving away in my new vehicle, every single step was smooth, thoughtful, and professional. I initially contacted Jax, who went above and beyond to help me find not just a car, but the car I truly wanted. Even though he wasn't available on the days I could come in, he referred me to his colleague to make sure my schedule was respected--Green Flag #1 and #2 right there. When I visited the dealership, I was impressed by how clean, organized, and welcoming the space was compared to others I'd seen. It gave me confidence that I was in the right place. And what really stood out was the sense of strong leadership--it was clear this team was well-managed, and it showed in the respectful and attentive way everyone interacted with clients. When I met with the associate and mentioned I still needed time to think, Eric, the Sales Manager, personally approached me--a rare and appreciated gesture. He offered me a very fair deal, answered my questions respectfully, and never pressured me. After a negative experience at another Hyundai dealership (Boundary Hyundai), this moment alone restored my trust in the brand. Hyundai deserves dealerships like OpenRoad, where customer experience is truly valued. Even when I asked about insurance estimates, instead of delaying or brushing it off, Alvin took me directly to the insurance rep so I could make a fully informed decision. That level of transparency and care doesn't go unnoticed. Once I confirmed I wanted to move forward, the process continued to impress me. I had to wait a bit while some details were finalized, and during that time, I talked to a professional and considerate finance manager who, like the rest of the team, clearly cared about doing things right--not just quickly. They took into account my budget, preferences, and requests, and made sure I felt confident every step of the way. Throughout the process, Alvin remained an excellent point of contact--always responsive, clear, and helpful in handling communication between me and the team, making the final steps completely seamless. And finally, a dedicated delivery specialist, Gavin, was there to make sure I was well set up and ready to go! Such an organized and smooth process. I couldn't expect more. This is how you earn customer loyalty: by caring about the experience, not just the transaction. I'm so happy I chose OpenRoad Hyundai, and I'll recommend them to everyone I know. Even if it's not the closest dealership to you--make the trip. It's worth it. And lastly, I want to say this: OpenRoad isn't just about Hyundai. If you're ever considering buying any car--Toyota, Mazda, BMW--you name it--I'd recommend choosing OpenRoad as a group. The professionalism, leadership, and customer-first mindset they uphold is rare in the auto industry. This experience made it clear to me that it's not just about the car you're buying--it's about who you're buying it from. While other dealerships like Boundary Hyundai show how poor leadership can lead to poor customer service, OpenRoad sets the bar for what the automotive experience should be. It's a group you can trust, and I'll absolutely be returning in the future.

I needed to replace my windshield and Speedy Glass definitely lives up to it's name. I brought my…read morecar in at 9am and received a call around 12:30pm that the windshield replacement was complete. I also want to give Roberto a shoutout. He did an excellent job in communicating Speedy Glass' process of the windshield replacement, explaining all the items on the invoice, and keeping me informed of the status of my windshield replacement. In addition, I have a slightly more complicated situation with my car insurance situation that requires specific information and Roberto was able to provide that accordingly without any hesitation.

This guys were incredible! Not only did they fix my windshield in an hour but I took my car in on…read morethe wrong day and they fit me in. Fast, friendly and had great communication. Highly recommend!

We had our 1999 campervan windshield replaced due to crack and Speedy was so friendly,…read more knowledgeable and efficient from the initial greeting to the final installation. Dennis, manager, explained step by step process and made us comfortable, got us looked after within our schedule. We would recommend this company. Excellent customer service & support.

Ease of booking, assessment, repair and billing to insurance are the very first things to come to…read moremind. She definitely represented their work properly, assessment then repair or replacement. Thanks to them the windshield might last through the winter, it is that time year again.

My car was broken into - smashed the rear passenger window but took nothing. It was disappointing…read morebut Broco Auto Glass made it so painless, I don't even mind! Quoted me $246 tax in over the phone. Since I live alone, I asked if they would mind driving me home and picking me up - no problem at all! They even offered a courtesy car but since it was to take only 2-3 hours, I didn't need it. After dropping off the car and getting the as promised ride home, I received a call that they were done after about an hour and a half and were on the way to pick me up! When I went to pay, I handed over $260, indicating I was quoted $246 tax in. The friendly employee advised that the invoice said $272 but handed me back a $20 anyway. I've never dealt with such an honest, fast and friendly shop! Window looks great and it feels like nothing even happened to me now!

Broco auto glass near Royal & Imperial is an awesome place to go if you have cracked or broken wind…read moreshield. They entertain you right away & help you with your glass issues in your car. They are ICBC credited & so they do all the paperworks & stuff. All u have to do is take your car there & your auto glass probs will be fix in no time. They even provide a car to use for the time being til your car's done. Only for few hours tho. Trust me! There great & great people. Thank you Broco Auto Glass !

Lousy customer service Very disappointed, and would never…read morerecommend them It is the customer service that put me off when I went to drop my car off Hopefully they do the repairs better

Had a great experience . the body work was great for my first experience. Next I Had a hit and run…read moreaccident , They were so accommodating helped me navigate with icbc , keep my car dry , so much help and understanding. great service, rental car ordered. thanks to Dave and lovely receptionist (sorry forgot your name ) your so great in a stressful time thanks again