2026: Update 20260413: They are operating under a new name…read morenow - Poolie (intead Pit Stop), but they deliver the exact same great quality! I reached out recently when one of those heaters failed, and they absolutely knocked it out of the park. Paul, the technician, did an incredible job - he was fighting for my warranty and had the new replacement swapped out in no time. Sheri went above and beyond as well; she actually came out personally on site to meet with the Jandy representatives to prove the unit needed to be completely replaced. Three years later, their service is still top-notch. They are a true star team, and I highly recommend them! Many many thanks!

I have been trying to get service from this company for over a year. Every time I try and get…read moresomeone to reply to me they are always rude and defensive. I need someone to clean my pool and to change out my panel and to clean my filter. For some reason they can't clean a filter and I actually needed a weekly service for pool cleaning but the person in chat cut me off based on a past chat said we don't do a one time clean I needed a weekly. As well as my panel changed out. They literally missed out on a big payout because of being unprofessional. We did arrange for them to come out once we was given how much it would cost they never showed up and we had to hire someone else. I was willing to give them another chance but I don't take kindly to rudeness.

We will have enjoyed our pool for two years in August. We have been pleased with the pool and with…read morethe responses from Unique Reflections when we've had any questions. The pool design fits perfectly into our backyard and is a great place to entertain family and friends which happens most weekends. I refer to our backyard as my wife's private club - Club Janet.

From the owner: Unique Reflections is Houston's premier custom creator of everything for your backyard! Get a…read moreone-of-a-kind design to enhance your home. We are your one stop source for: -Swimming Pools & Spas -Outdoor Kitchens -Patio Covers -Splash Pads -Fire Pits

Budget Pool Service inc 15201 Mason Rd Ste. 1000 Box 347…read moreCypress, TX 77433 8323347804 Excellent weekly pool service and super for filter clesning too!! They are knowledgeable, focused on quality, and reliable. Ashley, in the office, is spectacular as she works with the customer to be sure I was completely satisfied. Even at one point, switched technician to Edgar, who has been excellent for almost a year now!! I am so pleased with them especially because I'd been looking for a quality conscience company for a while. I'm relieved and they have given me peace of mind with owning a pool, they are a rarity in the region!!

TERRIBLE CUSTOMERS SERVICE. Ken and Ashley will never return your calls. I would definitely not…read morerecommend this company for cleaning your pool. I don't see how in the hell they stay in business if they can't even return a simple phone call from their customers. UNBELIEVABLE !!!

We had issues from start to finish. Too many to mention but main issues are leaking hot tub and…read morewrong tile. We had them come out three times to fix hot tub leak. It would hold for a short time but continued to come back. Started leaking AGAIN! Now they say we are out of warranty time frame. This has been leaking since the beginning and they responded until it was "out of warranty!" They stopped responding to emails. They never fixed the issue from the start! They do not stand behind their work! I DO NOT RECOMMEND THIS COMPANY!!!! I hate my pool and regret ever hiring this company!!!!!!!!!!

Won't honor their warranty! There is an air cavity between…read morethe gunite and plaster of my pool. The came out, along with the plaster company, Pool Works, and the gunite company (Union Gunite) who were simply there to demean me. When I showed them where the air cavity was, they just simply said they didn't feel it and it's not a warranty issue until it actually cracks! Not a reputable company. I do not recommend.

I love maintaining my pool myself, but last year due to a personal situation, I was not able to…read more Butterfly took care of it during that time and I greatly appreciated it. If I ever need help again, I'll definitely call them.

I called Butterfly Pools yesterday evening in a panic. We saw water emptying into the street and…read morecouldn't figure out the problem. I called and texted our regular pool servicer and they never responded. Butterfly promptly called me back, tried to help me troubleshoot over the phone and when that didn't work, they stopped by on a Sunday. WOW! They taught me more about our pool in 20 minutes than I'd learned in 3 years from various providers. They were affordable and when they left our home, I had immediate peace. Although the part needs to be replaced, I'm glad it led us to Butterfly. I cancelled our existing service and know that we are in great hands with Butterfly.

This is 2nd pool and David needs to retire. Service, Quality and all around communication and…read moredelivery terrible. Too many issues, but here are a few. 1) Painted decking 2 different colors, 2)When raining, the overflow drain in pool actually is a funnel to send gutter water back into pool, 3) Pool lights not secure and floating around. Overall Terrible.

This team has it together. The communication is fantastic…read moreand that is very important to me. They came highly recommended and I can see why. Very impressed so far - for pool and yard services !

Poolwerx Cypress has HORRIBLE pool maintenance service! They have been charging me $45/week and…read morebasically come to my house, leave a sticky note on the door and leave again having done absolutely nothing. When I've brought multiple issues to their attention (pretty much every week) they say the tech said he did everything. Newsflash - he's LYING! Today someone was supposed to come to rectify, but didn't show. Have never been offered a credit towards my service even though no cleaning has been done in weeks and now I have discolored plaster because of it. I cleaned everything myself last weekend and then asked to have acid added this week to fix the staining and was told it would be handled and still hasn't been. If you are considering them, don't waste your time or money.

Had problem with our pool heater leaking. Promptly came and fixed problem and helped identify a…read morefew additional maintenance issues that needed attention. Seemed reasonably priced so am happy to recommend.

Blue Haven built a pool for us over 3 years ago. This is the third pool we've built in…read moreKaty/Fulshear. By far, it has been the easiest to maintain. We were extremely grateful to Roberto, who was our foreman during the build. We had a slight issue with a waterfall this year- Jimmy came out and handled it within a day- all fixed!! Love them- highly recommend !!

Six years later and still an unfinished pool. Errors at every point of construction. Tried to use…read morethe pandemic as an excuse. Try the cease and desist again. Didn't work last time. Don't trust this company.

Harold has turned out to be a great disappointment. He's welcome to call me and discuss why he…read moreunilaterally decided to stop showing up but still took our money. Particularly disappointing as we recommended him when he first started in our area

DONT USE. CROOK. Not professional. Harold Cano that's what he goes by claims he has years of…read moreexperience. What BS. After 3 weeks service he as broken numerous items at pool pump and damaged pool. Never cleans pool good, always some problem and then he gets upset when you call him out on it. Told husband he could fix the valve on pool pump and made it worse. We had to bring an expert in to repair. Let him slide, and didn't ask for money back but then following month he broke skimmer cap with his dirty equipment, when we told him about it he blew a lid like he's bi-polar or something. Paid for whole month then he stops coming. Its people like him that give pool cleaners a bad name.

Let me start by saying I used to always give this company 5 stars. And overall I still would based…read moreon the owner. As he has posted in other reviews their policies and procedures are clear. In addition, he has never held us to the 30 day contract cancellation. He has refunded us money when it was warranted. He has made good on any issues we have had and even promptly helped us on issues that he didn't have to. He honestly told us about some items that he could fix or ones that we could save $$ because he thought they were still under warranty. However, like with all growing companies, some techs are good and others are not as good. Our original tech was amazing! After that we had some issues with several of them. However, if you think you won't find this at a lot of companies, be warned. It is not a high paying job and these are mainly young adults. However, know the owner is honest and has made good on all issues and they are worth a try. I think as he gets help that sticks around and has time to vet some of them, the service will be increased all around and they will be worthy of 5 stars again

Honestly, I know I did not have a big project, and I could see why this would not be a priority to…read moremost companies - but not Peerless. Responsive, accommodating, and more importantly, communicates. Kudos to this team for offering a missing key to client relations. I will only call Peerless.