Went to Fair Muffler when my muffler fell off and they provided an explanation and reasonable…read morepricing. They also quoted two options incase I wanted the one that was for my car or an aftermarket option. This was lovely since there was a large price difference in parts. Labor was the same. I then returned with my Dad's car. He had been quoted at another place and the issue was identified as something totally different and costly. They provided and showed me the issue and reasonable quote. The labor cost per hour was consistent with my car so I felt reassured they were constant with labor costs. Finally, I returned when my car decided to have coolant issues. Also, i damaged the brand new muffler when i had a panic attack over the coolant light coming on. They went above and beyond trying to salvage/repair it so I wouldn't have to buy another one and they were successful. They did an amazing job with identifying the issues around the coolant and inspected more than a single part to ensure they fixed the entire problem and not just the problem that triggered the warning on my dashboard. They provided a reasonable estimate that was itemized and tried to save me money on the parts where they could. They also completed the entire repair in a reasonable timeframe that I didn't have to plan being without car for an extended period of time. Highly recommend. Rob was amazing to work with. He was knowledgeable and patient with my questions since I only know the basic mechanics of my car.

Muffler and exhaust system replaced on my Toyota 4Runner. Quality work. Family owned local…read morebusiness. Fair prices. Honest people. Well done! Thank you Fair Muffler Shop of Countryside, IL !

This review is strictly for the service department. I called on Saturday to inquire about oil…read morechange prices. The man I spoke to was friendly, cheerful, and extremely helpful. After giving him the year and model of my vehicle, he informed me that I had two different price options due to the turbo: $37.99 or about $68 for synthetic. I went with the cheaper option for now but will go synthetic in the future. He also stated they go by appointment only on Saturdays but they had a cancellation so I was able to get a 10:00 a.m. appointment. After arriving and completing the rebate for my oil change, I took a seat in the waiting room. What a cozy space! A small kitchenette houses a coffee machine and a mini fridge holds bottled water. There are also drink and snack vending machines. There are some toys for the kiddos and a nice flat screen TV with Direct TV. Deep-set leather chairs (four of them) cushion you and are super comfortable. There is also a love seat for additional seating. While waiting, one of the service advisers came into the waiting room and asked those of us waiting if we'd like water or coffee. Even though we were all capable of getting it ourselves, that gesture was a great representation of their level of customer service. My entire stay was about an hour which is what I expected. I wasn't in a hurry and I know from working at dealerships in the past that Saturdays can be quite busy for service departments. Charlie, the assistant service manager, was who I dealt with. He was extremely helpful from start to finish. The other gentleman, I think his name was Eddie, was very helpful, too. Besides the oil change, my car also had a leak somewhere near the transfer case, so I left the ol' girl behind so the necessary repairs could be made while still under warranty. I was given a loaner vehicle to drive while my car was being serviced, which is fun because it's always nice to have a brand new car for a few days. Zoom zoom. The dealership itself is beautiful and all of those sexy, brand new Mazdas were enticing, but I didn't go near the showroom as I wanted to avoid the temptation. I've had my car for six months so I am definitely not in the market for anything any time soon. The hubby is next in line for that and I have no doubt that when we are ready, we will purchase from here. We love our Mazdas and every employee I dealt with here has given me confidence in being lifetime Continental Mazda customers.

I took my daughters 2017 Mazda GX-5 with the touring package to the brushless car wash this…read moreSaturday morning. When I left the car wash the right passenger side mirror was loose and I could not adjust it. I called Continental Mazda. I was nervous the service rep calmed me down asked questions about the mirror. He asked me to bring it in. I brought it in and they fixed the mirror within 20 minutes. I really appreciate the outstanding service on my last minute notice. Outstanding service.

My check engine was on. Took my car to the dealership was told my O2 sensor was bad and I needed a…read morecompletely new exhaust system for $3600. Google search for exhaust repair near me sent me to Firestone. Guy at Firestone said they could do it but it would be expensive. He suggested I call Oxbo said he'd had work done there before and they have a welder onsite. I called and was able to take my car over right away. They took a look at it, found the leaks, were able get them repaired for $220 and fixed it while I waited. I was there less than an hour. I was happy with the service and how much money they were able to save me by fixing the problem vs replacing the parts.

The exhaust fell apart on my 2007 Buick LaCrosse. I called Oxbo this morning and they told me to…read morebring it in. They checked it out and told me all it needed was a resonator, the middle exhaust pipe , and some new hangers. A couple of hours later, I'm driving home in a very quiet Buick. Reasonable price and quick service.

I was very pleased with this auto shop. They replaced the front part of my car, and it looks great…read more Everyone was professional, helpful, and nice. They kept me updated via emails, and they replied regularly. I will definitely recommend them.

Hands down the absolute best! These guys are fantastic with their work. When you drop your car off,…read moreexpect to pick up in tip top shape. I've brought my car here several times from the city and I won't take it anywhere else! They take their time, use quality parts on your car and they stand by their craftsmanship.

The owner of this place is one of the most kind and helpful guys I have ever had the pleasure of…read morebringing my vehicle to. I've had oil changes, light replacements and brake changes done here and have yet to be disappointed. While it is never cheap to get work done on a car, the prices here are better than any dealership I have taken my car to, and for the quality of service, it's well worth it. I have a very chaotic schedule and the amount of times I was able to get my car in and out within a few hours on short notice is amazing. I would this place six stars if I could. Support your local businesses!

My daughter's car had bad brakes. Frank got the pads and rotors done professionally and in a…read moretimely manner. Gave me discounted oil change. Happy with the results . So very reasonable and friendly staff. Would highly recommend taking any vehicle here

We had hail damage as well as bumper damage-Rachel promptly provided an estimate. She also was able…read moreto give us a schedule that was really convenient for us. They did excellent work and were excellent to work with. Highly recommend them!

Great work, amazing people, they don't use aftermarket parts... absolutely incredible experienceread more

My son took his car there (under new ownership now by the way) and had an error code and they said…read morewas 8000 to repair by replacing all the timing components. Then took the car to dealership which said they needed to replace timing chains, water pump, pfazers, etc same things at a cost of 4200 oem parts included. Beware of this shop. Almost double what dealer charges.

I have been to GTM a total of 2 times. It was because they are a 1/2 mile from my house. They…read moreovercharged. And literally treated me like a dumb woman. When I told them that my ex was a mechanic that changed their tune. They didn't attempt to "sell" me the additional services I knew I didn't need. It's amazing what knowing a bit about cars can do for you in the long run. I wouldn't recommend them.

Wheel alignment was the issue in my vehicle, a very professional team from pepper's took care of…read morethe problem I am a very satisfied customer I will definitely recommend the shop to my friends, acquaintances and family member members

Love these guys. Have used them for years from oil changes to restoration. Great customer service…read moreand repairs you can count on. I have never had an issue with their. Prices either. Very fair.