Went to Fair Muffler when my muffler fell off and they provided an explanation and reasonable…read morepricing. They also quoted two options incase I wanted the one that was for my car or an aftermarket option. This was lovely since there was a large price difference in parts. Labor was the same. I then returned with my Dad's car. He had been quoted at another place and the issue was identified as something totally different and costly. They provided and showed me the issue and reasonable quote. The labor cost per hour was consistent with my car so I felt reassured they were constant with labor costs. Finally, I returned when my car decided to have coolant issues. Also, i damaged the brand new muffler when i had a panic attack over the coolant light coming on. They went above and beyond trying to salvage/repair it so I wouldn't have to buy another one and they were successful. They did an amazing job with identifying the issues around the coolant and inspected more than a single part to ensure they fixed the entire problem and not just the problem that triggered the warning on my dashboard. They provided a reasonable estimate that was itemized and tried to save me money on the parts where they could. They also completed the entire repair in a reasonable timeframe that I didn't have to plan being without car for an extended period of time. Highly recommend. Rob was amazing to work with. He was knowledgeable and patient with my questions since I only know the basic mechanics of my car.

Muffler and exhaust system replaced on my Toyota 4Runner. Quality work. Family owned local…read morebusiness. Fair prices. Honest people. Well done! Thank you Fair Muffler Shop of Countryside, IL !

Austin and his team are dependable and more than anything fair priced. Last summer I took my…read moreprevious car to Austin thinking he was going to rebuild my transmission he told me the honest truth he could do what I asked or take I should take my money that I was going to spend on the rebuild and put it down on a new car that would be the better option and I took his advice. And I am glad he didn't just take my money he was honest that it wasn't the best option for how many miles I had on my car. So if you are looking for a fairly priced, honest and does a good job look no further, stop by and say "hi" to Austin and his team.

They did a great job with my Range Rover Evoque. Great communication and fixed my issue I had been…read moreliving with for a couple years. Nice and quiet ride now. Thank you. Definitely recommend.

Purchased a used car on Facebook Marketplace that had some issues quickly needing repair. Called on…read moreSaturday and they were already able to get me in for an appointment on Monday. The team was super communicative providing me updates throughout the day with what they found and delivered a perfectly fixed car by end of Monday. The work was flawlessly completed and the price was incredibly reasonable - no annoying upsells either! Great place - THANK YOU!

I have been bringing my cars here for years. They are dependable, friendly, and explain everything…read morein detail. I will always recommend them for any service.

Best mechanic I've found, always reassurance for my vehicle and the fixes it had done to it. Jeremy…read morealways takes care of my car so it runs the best it can!

This shop does subpar work. They won't inform you of any underlying issues, only repair the obvious…read moreand don't look out for their customers. Have no warranty on the repairs done, only parts warranty and expect you to pay labor again. Not trustworthy at all, will never return for services on my vehicles.

This place right here got my car in and fixed it kinda last minute. It was done in 3 hrs or so…read more Thanks Julio and your team for getting me in as busy as you were!! I will definitely be back!!!

A big thanks to Elite 2 for coming through for me when everyone else was closed by 7:00 pm. Julio…read moreand his guys took care of me, late and last-minute. Their brake work was solid, quick and well-priced. A great family run shop that earns my respect!

Everytime we come in, Spencer and John and the crew are always happy and willing to help. They are…read moreextremely knowledgeable and use their resources wisely. I appreciate how kind and above and beyond they have been in the search , and maintenance, of a new car. It's terrifying thinking about getting a new car, especially a used car, but they make it seamless and exude confidence while earning our trust. Needless to say, we will continue to return whenever we need help or even just to see their really cool fish tank and memorabilia.

I read all of the comments including those who left "ones". HONESTLY, I found one that could…read morepossibly be there but there is only one that quotes the correct name of people working there or associated with the shop. That said, I've been getting my Mercedes serviced there since 2002 and overall I'm happy with the service. No, they aren't the fastest but they know Mercedes and I've seen $500K classics in the shop. An owner of one of the classics doesn't take his car to an unreputable shop. They just finished my GLE63S and it looks pristine. All the cars below were serviced by Star European.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

Really excellent shop. Had excellent calendar availability, very clear communication, super…read morecompetent work, great price considering the value of their work.

Absolutely THE BEST! Don't look anywhere else…read more Just go here. You won't believe how your car looks/smells after a few hours here. Clean, efficient, professional and friendly. Excellent customer service.

It was my first time getting my car detailed and I couldn't have chosen a better company. The…read moreprocess of making an appointment, checking in, and checking out was efficient. Service was excellent and my car looked amazing.