With Freedom Junk Removal I received a competitive price, excellent communication, and timely…read morearrival.

I needed a stove hauled away on my one day off in recent memory. Andrii got back to me super fast…read morewith a fair price. He arrived within an hour (to the minute based on ETA he gave me) and was very friendly. The job was done very smoothly and payment was easy. Will definitely call them again!

James was super responsive and his price was completely fair and reasonable. I only needed a…read moremattress picked up. I reached out to 4 other companies and they quoted me between $120 to $300!!! For a single mattress! That I already had moved out to the curb. James was the only one that was sensible. He was also very punctual and easy to talk to. He wants to grow his business honestly and I recommend anyone that comes across this review to support him and his crew. I've already recommended him to all of my friends. Thanks so much James!

Super job. Highly competitive rates and they came on time. They were very careful moving stuff…read moreout and I would highly recommend them.

I called Matt and his team at junk pro to ask about same day service. No problem! They were ready…read moreto work. He asked for a picture of my job and gave me an estimate over the phone. He arrived within an hour. He and his guy worked hard on a 90 degree day to get our basement cleared (had to be cleared by nightfall). They didn't have special equipment, just hardworking manpower. I pitched in and we got the job done in 90 mins. They had a great truck that we practically filled, and he was knowledgeable about disposing of paint, tires, etc. It wasn't cheap, but it was priceless.

Used Junk Pro multiple times (lots of junk in our house!). Highest recommendation- prompt,…read morecourteous, fairly priced.

I witnessed their work when my neighbor used this co. It was not an easy job. I was so impressed…read morewith their speed and great work ethic that I actually took the time to call the owner to let him know. By luck I happen to need their services so I called them and was scheduled right away by the owner (great guy). The two young men that I had witnessed on the job next-door came to remove my items and again they were so polite, respectful, and lightning fast. You don't see hard workers like that much anymore. In addition, I don't think anyone can beat their prices. I'll save you the legwork by saying that this is the best small businesses you will ever come across. Don't waste your time looking around, Just call them directly. Thank you, gentlemen. Another job well done!

Incredible customer service start to finish. I got a ballpark quote over the phone. The morning of…read moremy appt I got a call with an ETA. The crew arrived on time, were efficient, and very helpful in hauling everything away. Cheaper than a dumpster and I didn't have to lift a finger!

John just came by and gave us an estimate of which we are very pleased with. We look forward to…read moretheir services. Thank you. Scott T

Showed up on time and wasted no time getting to work. Took…read moreeverything I wanted removed including aerosols, paint and several heavy items including large pieces of furniture. Pleasant to deal with and charged a fair price.

Today, after significant snowfall The BP Truck came to take rubbish. I'm 64 with Rheumatoid…read moreArthritis and my mother is 87. I am 4ft 10. I do the best I can with the snow, and pushing the huge barrels. I did not get out to put trash out since the storm. I tried and fell. Truck came today and the guy got out, went over and picked up the barrel (which was curbside but had snow on it) looked in it and lifted it and threw it down! Violently. Then grabbed the recycle bin and put both of the barrels on top of the snow "mountain" made by the street plow. I am worried of them falling down on street traffic. I'm not able to get thru the snow and lift and move it. What is wrong? creepy! Who wants to have that kind of "service". I would like this company to let us know how we should deal with snow/barrels/and threats at our ages/health. Signed: Doing the Damn Best That We Can.

TERRIBLE SERVICE - RUDE BILLING DEPT - NO ACCOUNTABILITY!…read more I only used BP for 3 months. The first problem I had was a billing issue. I was quoted $200/month for twice per week pickup. When I received my 2nd monthly invoice there was a $34 diesel charge added. I figured this was a simple mistake and called to ask about it. My call was never returned. I called back the beginning of the following week. I mentioned that I never got a call back. They said they'd call me back - again, nothing. A third call a few days later didn't get a response. Finally, on my FOURTH CALL, I said that this is the fourth time I've called and haven't had a response. Her reply was "I handle all the billing, I would have remembered you". As if I was lying about having called - Some nerve! After some back and forth, she called the owner and the issue was resolved. Skip to February... My first service day of the week comes and goes with no removal. I call to ask what's going on. They say they are busy due to snow and will be down to get it that day. They say the building was locked. This is untrue. My restaurant is located in a mixed use condo complex. The dumpsters for the individual shops in the building are all located inside a garage/trash room. When I first called BP, I explained this. They also have another customer who has trash in the same spot. After the first time a driver couldn't figure it out, I re-explained the situation. When my monthly invoice arrived, it had no deduction for the missed pickup. After calling to complain about my SECOND NO-SHOW for pickup / 2nd BILLING QUESTION,the person that answered said that they will come pick it up. I asked about the billing and was told they will always pick up what they missed from the last time. I said that I get my trash picked up twice per week for a reason and I don't want trash piled up making a mess and shouldn't be paying for no-show days. I then told her that I was getting pretty fed up with the missed days and the poor response from billing. She said "I handle all the billing and I would remember you" AGAIN!!!!!!! I said that's the second time you've told me that... come pick up your containers and get them out of here! She said they will pick up my trash and take away the container but they wanted me to pay my new invoice over the phone now! How ballsy do you have to be to handle complaints with demand for payment (on the invoice I just received!) I said I would like to speak with the owner about the matter. I explained the situation to the owner Steve. Instead of any sort of apology or way to fix the situation, I was met with nothing but BULLSHIT EXCUSES. The excuse was changed from "we can't get in, it's locked" to "we never go inside buildings, you're supposed to roll it out onto the sidewalk" which they NEVER MENTIONED before. If that were the case I would not have gone with them. He also said that I told him "verbatim" that they need to come inside and get the key from me. Well, I don't even have a key for that door, nor does it require one, so that was also untrue. Also, what the hell does that have to do with the billing dept. ignoring me and being incredibly rude or their trucks not showing up on pickup days??? That was his serious response. That and "I don't know how many times you called so I can't say if that's true or not" That would be like a customer telling me he stood at the counter with no one taking his order for twenty minutes and I say "I wasn't there when you walked in, so I don't know if that's true" STAY AWAY - BIG TIME EXCUSE MAKERS.

These men are absolutely amazing! They made my yard look so fresh and clean and pretty for the…read morespring. They come fast and get the job done quick but neat for great prices! Thank you again

From the owner: We are a small family owned company set out to make your yard look spectacular, we offer weekly and…read moreby weekly Mowing, spring/fall clean ups, mulch, brush clearing, scrap removal, and junk removal

Thank you for the amazing hard work that you produced yesterday. The response was right away when I…read morefirst contacted, and while I delayed because I had a slow leak with my tire and was worrying about what was going to happen, Telly's was super patient with me. I contacted him after the holiday (Thanksgiving) and Telly's accommodated me. With efficiency, he moved my large couch down a narrow stairway from the third floor. It was a big job but he was quick and proficient. I'm definitely going to contact Telly's for future work. I will be better with communication, too.

On time, great and efficient work, and a fair price! Also very responsive with messaging. I…read morecouldn't ask for anything more!

I highly recommend Chris and Steve, the owners of Residential Cleanouts. They both were…read moreprofessional, timely, cost-effective, and, most importantly, exceptional in the customer service area. Residential Cleanouts is a for-profit corporation which supports 5013c organizations such as Salvation Army and the Mission of Deeds. Thank you Chris and Steve for your empathy and making sure my small step ladder was secure and measuring my balcony windows for the custom drapes I recently ordered. Spectacular service for sure and I highly recommend Residential Cleanouts.

This company made an appointment with me. I was home when they came. I changed my mind about…read morewhether I wanted to cleanout the house. I forgot to cancel the appointment. They talked with me for 30 minutes. About an hour later, I received a text saying, "We will send you a bill for $100 but should you use us in the future we will credit the next bill." I told them there was no contract that I broke. They answered, "Ok."

Shady business. They make a deal with you on the phone and they'll change it during the actual…read morecleaning service. Find a different place.

We have used CleanlyPro since way back when they were known as Magic Touch. Juliana crews are…read moredependable and always leave us pleased with their thoroughness and dependability. Juliana has been more the willing to work with us if there was a scheduling problem or we had a special request.