Really, really satisfied with the customer experience I recently had with Pequannock Appliance…read more From my first interaction with the owner George to the final step of the two guys who did the whirlpool dishwasher installation, I was very impressed. Recommended by a friend who's purchased appliances from the store for over 25 years, I went into this purchase cautiously optimistic. Having done appliance research and looked at big box store all-in pricing, I had a model in mind along with what I expected to pay. What George quoted me all-in was very reasonable, less expensive than other stores, and it allowed me to shop local. Win-win. The two guys doing the installation and removal were efficient, clearly experienced and overall just good people. They gave me a few tips, replaced a loose drain pipe at no additional costs and cleaned some underneath areas I had not seen in over a decade. I highly recommend Pequannock Appliance for the customer experience, including very competitive pricing.

Sold my sister a GE refrigerator the ice maker water dispenser is not working now it's her problem…read moreto deal with the warranty!! I mean it was just delivered! The GE company sent out a repair man who scratched her new floor and has to order a part. This is not right.

LOOK NO FURTHER you are working with the very BEST. I…read morepurchased a washer and dryer from Michael. He guided me with options and NO pressure and was beyond pleasant. We had a hiccup in the delivery and lo and behold Michael literally came to my house to help. In my life I have never experienced such EXCELLENT service from start to finish. Thank you to you Michael and your fabulous crew

The temperature this past Sunday was in the high nineties. :( We needed a a new air conditioner…read more We went to Harvey's in New Milford, and he was very helpful. We told him our room size, and he explained about btu's and gave us the appropriate A/C that fit our requirements. He explained about the differences between wood and vinyl windows'

We purchased a scratch and dent Blue Star Rang from All Major Appliances a week ago. We couldn't be…read morehappier. The store is a warehouse with appliances stacked 15" high. The range was dented, just as advertised, but was new. A few screws were missing and a grate piece from the middle was gone. But for the price, how could I say no? We got the range home and with a trip to the hardware store, the missing screws were replaced. Richard (I think he is the owner) ordered the missing grate pieces that were over $100 and had them shipped directly to my home. If you are in the market for a high end appliance, don't mind some scratches or dents and would like to save 50% or more, you should definitely check out All Major. The staff is knowledgeable and friendly. I wish I had know about his place a few years ago.

Horrible! RUN. appliances don't last a year. Every refrigerator is LOUD and has some issue. Then…read morewhen you call to resolve they ignore you repeatedly and blame you for not resolving within the year Warranty. Even when you have repeated text, emails and phone records. RUN AWAY. TRUST ME YOU WILL SAVE NOTHING.

So lets start with them answering the phone representing the old Silver City in Spring Valley. They…read moreindicated that in a vague way they are the remnants of a once excellent Appliance Store! So when HY's store in Suffern appears on the internet there is no signage of who they are written on their store and they are the size of a small city bodega. Hardly full of inventory. However, when you go inside they keep some fairly high end representations of great appliances...although only very few. It's hot as all get out in their store and they are suppose to be selling air conditioners. Theirs just doesn't work, or barely at all. Lets now turn to their two apparent sales reps Alec and Waldo. Their expertise is seemingly less than what they read from the websites that YOU are also looking at. And therefore they misrepresent some facts that make you doubt their conclusions. The boss (Mark?) is a smooth talking old timer who obviously has enough connections to obtain the merchandise for this closet sized store. So when I told him P.C. Richards price he beat it by $120. However, a few things they did not have an answer for and I foolishly ordered it anyway. They could not tell me beforehand what the monthly payments would be if I used their stores credit card account through BrandSource. It is a zero interest purchase but the length of payments are the question. So it wasn't until I was signing on the dotted line (and in desperate need of the air conditioner) that Mark told me he could only give me the six month terms and not the 12 months. P.C. Richards was offering the 12 months on the same unit coming out to $90 per month... instead of Hy's $170+ a month. Also there was an ongoing debate about the window hardware which did not come with the unit since it technically has a sleeve. However, it does fit easily in the window but it needs a separate window kit to lock it in place. It takes too much time to rehash who said what and when, but I have no window kit and had to improvise. So now they offer the window kit at a reasonable price but I will have to pay that separately and on top of the first month payment. So my first months payment comes out to over $220 for this air conditioner, properly installed with the kit. These informational shenanigan's leave a bad taste in my mouth. I want to help out small local businesses and understand that this merchants markup is not big...and their sales aren't either. But I don't like to be buffaloed either. If P.C. Richards pulled this stunt they would be in trouble. I may need to replace another air conditioner soon, this year, and I might do better going to P.C. Richard...as long as they have a sale or price match. They have some smooth talkers their too that require caution when listening to their forked tongue spiel. But they claim to match anyone's price...which I guess also means the $120 less that HY's quoted. Just make sure you do all your homework before you buy an appliance ANYWHERE! And hopefully don't wait until a HOT mid-summer to buy a replacement air conditioner.

Our two air conditioners had mold so we needed to replace them. I called Hy's Appliance and the…read morestaff were all very professional and incredibly friendly. They came over to inspect our AC slot size to ensure that the two new ACs would fit perfectly into the wall. They explained that our previous ACs never fit perfectly which led to air and water getting in and causing mold. Long story short: They quoted me a price with no hidden fees, set a delivery date, came on time, finished installing the two units ahead of schedule, showed me how to clean and maintain them, and safely removed two old moldy air conditioners and disposed of them properly. The people installing the air conditioners wore masks the whole tim. The service was excellent and at a great price. They paid close attention to detail and didn't waste any time throughout the whole process from my initial phone call all the way up to finishing the installation. I highly recommend them!

Very pleased with service provided by Mike at On Site Enterprises. Mike is experienced in…read moreappliance repair and had no problem fixing my refrigerator. He appears highly knowledgeable in the different brands of appliances. Professional and pleasant, Mike's pricing is fair. I will definitely call him again for any appliance services. Highly recommend.

Just called Onsite Enterprises during the holidays and spoke with the owner. Michael was incredibly…read morehelpful, pleasant and through his quick phone troubleshooting solved my refrigerator issues. The rarity of finding someone as honest and patient as Michael without him making a service call to my home and receiving any type of financial compensation is miraculous in this day and age. If I EVER need appliance service again, Michael from Onsite Enterprise is the man!!!

Family own business that is very resourceful and very knowledgeable. Edwin and Veronica are an…read moreexcellent team and do a very good job to answer all your questions and make excellent recommendations! Beyond that their service is impeccable they are super quick and helpful and give a great deal! They have everything from unique sizes to unique brands common brands to high high-end! Highly recommend for all of your appliance needs :-)!!!

I was very pleased the results of my Dutchess County service call. Luis went out of his to fix my…read morewashing machine pump and succeeded in making it drain properly. The price was very fair at $150. I recommend R&R to any homeowner in the area with appliance repair needs.

A pipe burst inside my home. Called Zak, arrived quickly and found the water pipe easily. Very…read morepleasant to deal with and explained what needed to be done. Zak and his associate also left the area very clean! Highly recommended!

The surface is very professional and friendly. I called because of a drain clog and was surprised…read morethat they showed up the same day. I was also very impressed that there was no rush for the service tech to get out of my house. He took his time and also cleaned up afterwards even though there was hardly any mess at all.

Dov at Signature Appliances was amazing with all he did - he gave me so much time and showed me all…read morethe options until we made our final decision - this is definitely the place I would recommend to shop for all your major appliances.