We highly recommend Paul from PWS Electronics after he solved several issues with our Sony TV,…read morewhich had (gasp) suddenly and unexpectedly stopped working. He immediately responded to our inquiry and led us remotely through the steps needed to get our TV back up and running like new. His expertise and commitment to customer satisfaction makes him a very easy 5-star recommendation. Thank you Paul!

Honest and doesn't mess around. Provides up front advice without running up service chargesread more

It is rare to find an electronics repair shop but to find one that is a true gem is a blessing…read more Michael is a well trained professional who greets you in the most personable manner. He truly meets no strangers. My CD changer hadn't been used in years and seriously needed some loving care. Michael kept me apprised via text and repaired it quickly and well. I found his pricing fair. Thank you Michael. Your efforts are much appreciated. Mrs M Miller

His prices are very high. He works out of the lower level of his townhouse. I drove a Bose over…read morethere because the CD player wasn't working. He wanted $140 (from what I remember) to look at it which I paid; you have to leave it. He then called and wanted $395 to repair it taking off the $140. I then called Bose and they paid shipping and repaired it for $150.

Great lady to work with been doing business with her for 10 plus years!! I recommend anyone to stop…read moreby!!

Always worth looking here before going to a thrift store, gamestop or best buy. Needed some old DS…read moregames for my father in law and i know they're pretty hard to come by even at gamestop since it's not supported anymore. Asked when we went in and they handed us their selection. They are always very nice and reasonable at the prices they have . You do have to look don't just go in thinking what you want is in an asile.

I had an amazing experience with Geeks and Wireless in Lorton. I brought in my iMac thinking I was…read morefacing a major hardware issue. Based on what I described over the phone, I was prepared to spend at least $300, including a diagnostic fee. After taking a look, the technician told me all I needed was a simple macOS reinstallation -- a fraction of the cost. I even told him he could have easily overcharged me, and he replied, "We don't do that here." That honesty alone earned my trust. It gets better. After dropping off my iMac, I was on my way to Best Buy to buy a brand‑new MacBook just so I could keep studying. Before I left, he offered me a 2017 MacBook Air in great condition with a brand‑new battery for an incredible price. I walked out feeling relieved, taken care of, and genuinely impressed. This place is honest, fair, and truly looks out for its customers. Highly recommend!

Looked for a place I could trust and that knew what they were doing. Found the right stop at Geeks…read moreand Wireless in Lorton, Virginia. I plan to be a long-term customer.

Purchasing a TV from Best Buy, especially the Woodbridge branch, has been, by far, the worst…read moreshopping experience of my life! On May 22nd, my wife and I purchased a Sony Bravia 98" TV bundled with a Bravia 9 soundbar, subwoofer, and rear speakers. The total came to around $6,600, including delivery, handling, installation, audio setup, and calibration. At the time of purchase, the employee who helped us, Kile Kirk, was extremely friendly, knowledgeable, and professional. We later found out he was a regional manager! We explained clearly that we live in a 4-level townhouse and that the home theater would be installed in our 4th-floor loft. At no point did he mention that there could be any issue delivering or moving the TV upstairs. Everything seemed perfect. We were excited and eagerly waiting for the delivery scheduled for June 6th. Then came the nightmare! On the night of June 5th, literally one day before delivery, we received a call from Best Buy informing us that they could not fulfill the delivery because they "believed" the 98" TV would not fit through the stairway and that it would be "impossible" to move it to the 4th floor. I explained multiple times that we had already measured everything ourselves and were confident there would be no issue. I also reminded them that during the purchase process we had fully explained our home layout to Kile, and nobody mentioned any concern whatsoever! I even suggested they send someone to inspect and measure the stairway before making assumptions.They refused! The representative repeatedly insisted they would not send anyone and would not even attempt the delivery. Instead, they offered two ridiculous options: 1. Exchange the 98" TV for an 85" or smaller model. 2. Have the TV dropped off on the first floor and hire a third-party moving company at our own expense to move it upstairs. The second option made absolutely no sense! If the job is supposedly "impossible" and the TV definitely cannot fit through the stairway, without them ever taking measurements, then how could a third-party company magically do it? Either it fits or it doesn't! After the call, I immediately contacted two professional moving companies. One of them sent someone to our home that same evening, to inspect and measure everything in person. His response? "This is an easy job." He said it would only require two movers and there would be absolutely no issue getting the TV to the 4th floor. The quote was $350. The second moving company reviewed photos and measurements of our stairway I sent them and said exactly the same thing! So what's really going on here? To me, it feels like Best Buy, especially this branch, either lacks commitment to fulfilling deliveries properly or uses selling tactics to convince customers to downgrade to smaller TVs! But the situation somehow got even worse! On June 6th, the actual delivery date, they completely canceled the delivery without notifying us! My wife and I were furious, so we went directly to the store and asked to speak with a manager. I believe his name was Marcus. After explaining everything, he offered to cover about half the cost of the third-party movers, which we reluctantly accepted. Then he dropped another bombshell! He told us the next available delivery date would be June 29th, "if the TV becomes available." I couldn't believe what I was hearing! We had already waited two weeks. The night before delivery, their team suddenly invented the "impossible stairway" issue without ever inspecting our home! Then they canceled the order without notice! And now we were being told the TV was out of stock and that we might need to wait another three weeks with no guarantee?!!! At that point, we had enough. We canceled the entire order, including the Best Buy membership! We will NEVER purchase anything from Best Buy again, ever! And honestly, my recommendation to everyone is simple: Stay far away from Best Buy! Buy your electronics from Amazon, Costco, or other companies that actually respect their customers and honor their commitments!

This was one of the most frustrating retail experiences I've had…read more We purchased a 98-inch Sony Bravia TV along with delivery and installation. During the sale, we explained that the TV would be installed in the loft area of our townhouse. Based on that information, we completed the purchase and even opened a Best Buy credit card. Almost two weeks later, on the night before the scheduled delivery, we were informed by the delivery team that they would not be able to deliver the TV to the installation location. We then spoke with customer service, delivery representatives, store management, and others multiple times in an effort to find a solution. What was particularly frustrating is that two independent moving companies later assessed the route and both confirmed they could move the TV to the installation location while still in the box. Yet no alternative solution was offered. The biggest issue was the disconnect between sales and delivery. After the fact, we were told that customers in situations like ours are often encouraged to purchase a smaller TV. If delivery limitations are known, those conversations should happen before a customer completes a major purchase, not after waiting weeks for delivery and going through a lengthy resolution process. We were also told that a manager would look into possible solutions and follow up. We expected to hear back from the regional manager who assisted with the sale, but no follow-up was ever made. Then, on the morning of the scheduled delivery, we received notice that the delivery had been canceled without any explanation. We ultimately had to visit the store in person to understand what was happening. Adding to the frustration, we were told the TV would not be available again until the following month. At the same time, we were expected to continue carrying and making payments on the purchase through our newly opened Best Buy credit card, despite not having a confirmed delivery date or a clear plan for how the TV would ultimately be delivered to the installation location. The employees we interacted with were generally polite, but the overall experience left us feeling that sales, delivery, and customer service were not aligned. Had the delivery concerns been addressed before the purchase, we could have made an informed decision from the start. Unfortunately, the entire experience ended with the cancellation of a major purchase.

Tony was great to work with and was very responsive in his communication with me. I had a broken…read moreapple watch screen and it's Ridiculous the price apple charges you without apple pay. I mean, you might as well buy a new watch..junk. They were able to fix the watch screen for less and even sending it to them via mail was easy. Highly recommend them!

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!

Been twice so far and had very pleasant experiences both times. Mario who was behind the customer…read moreservice desk was extremely helpful and amazing to chat with. He was able to assist me and did everything with a smile. All of the employees from what I could tell are friendly and helpful. The employee at the front directed me to where I needed to go. I also work in a customer facing job and I really appreciate when employees go the extra mile. Shoutout to Mario! I also felt bad for the gentleman near the front. An older lady seemed to be talking nonsense and he stayed there listening to it all. This location is much more convenient than the nearest Apple location and purchased extended care plan. People might complain about parking here, but if you think this is worse than Clarendon's Apple Store???? Pfft.

I wish the employees would kick out people that cause fights or try to ghost chair their spot in…read moreline. It's frustrating when you wanna wait in line for a new product release, but there are 15 chairs in front of you that stay empty until right before the store opens.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

What a great store! We have an old Bose radio that '"exploded" in a bright light while I tried to…read moreturn Of course after such an alarming electrical issue, it didn't work. We took it to KS TV & Electronics. "Is it worth fixing? Should we throw away?" were my first questions. After shaking his head, the owner/technician took our radio, kept it for a few days, and returned it as good as new. We didn't have to spend a lot of money either. I highly recommend this business..

I would like to highly recommend this place. I was having issue with my Sony 4k Camcorder…read more(FDR-AX33) lens driving part which created a error code E61:30. Within 1- 2 day they was able to resolve the problem quickly and my camcorder has been working great ever since . I would recommend this place for any repairs you may need. And Thank You and Again

I am extremely pleased with my experience. I put an offer on a home that had a quick closure and…read moreneeded documents notarized within a short timeframe. I contacted Notary by MNP who provided clear guidance of what I needed to have available. Notary by MNP was flexible on meeting time & location which was extremely helpful. The 20/21 housing market has been both a rollercoaster and obstacle course. Thank you for your services, I was able to have my doc notarized and an electronic copy sent via email. Again customer service was A1. Thank you Mercedes of Notary by MNP for being an intricate part of my home buying experience.