Local business, I guess that's the theme I kind of adopted. This place certainly fits the bill…read more It's an eyeglass shop... And an ice skating shop.. And they have three golden retrievers roaming around looking for free pets and snuggles. Small business, owners always on site, lots of one on one help. Doctor is in on Fridays so plan accordingly and business hours are reflective of the owners being the employees ( I'd close early on Saturday too). Lots of selection! Each time we go I find something different that looks cute on me. I joked that I'd like to go there just try to try on specs. There's little candy dishes everywhere that I like to take advantage of and at the door there's a little toy section to entertain the kiddies. I love these play areas, it reminds of a candy shop my mom used to buy supply at and I would play with the "little people's" house and get a sugar treat on the way out. I don't mind the dogs roaming around, but if you have allergies keep it in mind. Cons, can't really find one. Insurance covered our visit so I won't complain about that here. Can't speak to the ice skating side of it either but a family friend of ours is a part of the GC skating club and they frequent here. Hope to "peep" you here, pun intended!!!

Great business, awesome service. They keep me looking GREAT...they know just what frames each face…read morebest. They worked with me on my budget. Never had a better experience at an eyeglass shop. Wish they took more varieties of insurance, beyond that, they are top notch professionals!

The staff are very friendly. The store is bright and clean. The selection isn't as good as I…read moreexpected it to be. The optometrist was very professional, knowledgeable, and easy to speak with.

The optometrist said my vision had gotten worse. Big, big lie! They only want you to buy new lens…read moreand then new frames. Asked if my frames could be reused, I was told not likely. I went to see an ophthalmologist and he reduced my Rx. SVS had me looking like Mr. McGOO in thick lens I couldn't even see out of for their profit. This place is a rip off!!!!!!!!! If your vision gets worse each exam is because they make it worse!

I have been a customer at Seen Vision Care of Dearborn for several years. The staff is always very…read morefriendly and helpful. They carry the best designer frames, and it's always difficult to choose just one pair. I have a lot of respect and appreciation for Patrick - he's the best! I highly recommend Seen Vision Care of Dearborn!

Patrik and Krissy are great!! Dr. Wahab is great too. Satisfied customer!!!!read more

First time at an eye doctor. They were extremely friendly and I walked right into the examination…read moreroom as soon as I arrived. Dr. Chris Bifano explained everything thoroughly and it was so interesting to see and learn about my eyeballs! I need glasses for astigmatism and there were so many cute options, it was fun to look through them all.

I set up my appointment for my 4 year old and they called me the day before and I confirmed her…read moreage, how I'd pay for her care. Everything was good, and then an hour before my appointment (which I took the day off for) they called to say they won't see her because she's not 5 yet...shouldn't that have been brought to my attention when I scheduled my appointment or when they called me, especially because I confirmed her age with them!! I don't write reviews but this was such a waste of my time and I'd really hate for other single parents to be put in this situation. Now I have to start the entire process over. She even told me after I asked, "so I'll need to find somewhere else to take her" she said yes....so had I known this I could have taken the day off of work when it's necessary, but this was so ridiculous. I really can't say anything good about what I've experienced with them from start to finish. Whoever I spoke with on the phone both times seemed clueless. 0/10. Save yourself the time and find somewhere else.

Be aware of this place specifically the vision therapy department, poor communication,…read moreprofessionalism, and questionable intentions - left feeling scammed. The vision therapy manager requested 12k out of pocket costs confirming my insurance would not cover. As soon as I raised concern about cost, they instantly provided a $4k reduction. The vision therapy manage was annoyed with me questioning the cost when come to find out my insurance coverage had never been checked! My insurance company had to reach out to them to get them to even check my insurance. They even called me back to let me know something seemed odd about their conversation with Suburban Eyecare Vision therapy manager. Sharing this experience as I'm honesty at a loss as to why this was such a difficult, confusing experience when it was easily avoidable with a little work - that I ended up doing in having my insurance company contact them. I ended up choosing not to go here given this experience and also after researching this isn't the first time this place has been involved in scams with the owners history of being indicted on many felony charges of writing illegal prescriptions. Avoid this place!

I really try to support local business when I can, which is what drove me to Suburban Eye Care a…read morefew years ago. I've had a few small problems with them, including pricing issues and communication issues, but I was willing to overlook them. However, the last straw for me was at my most recent eye exam. During some routine tests, the tech sat me in a chair in a darkened room, explained the upcoming test to me, then nonchalantly told me that the test would be an additional $45 charge, without giving me an alternative or the option to reject the test. However, I interrupted her and told her that I wanted to reject the test. The tech then said that I would need to have my eyes dilated if I rejected the test, and I agreed to that. Then, she handed me a form and told me that I needed to read it, as I was sitting in the dark without my contacts in or my eyeglasses on, in order to reject the test and opt for dilation. Later, when we returned to the exam room, I was asked to sign the form, again, without my contacts or glasses. It seems to me that asking a patient to read and sign a consent form without their contacts or glasses, in a dark room, is ethically dubious. It also seems like really shady sales practices to make a test with an additional $45 charge the default, when a no-cost alternative is also available. I don't think I can trust Suburban Eye Care to have my best interest in mind after an experience like this. I sent this feedback to Suburban Eye Care soon after my negative experience and received no response from anybody at the practice, so it seems clear that my concerns are not important to them.

This place rocks. If you dont have eye insurance and wear glasses or contacts, you know the costs…read morecan add up. America's Best has aMAZing deals on glasses, and their appointments, if you join their club, are free. I paid $99, and I can get free appointments for three years, as many as I want. Even if I go once per year which is required for contacts, appointments are SUPER cheap. You also get 20% off glasses and 10% off contacts if you join the club. Anyway, the reason I went here recently was I was having an issue with my eye. I got in on a Sunday, last minute, which is awesome since no eye places are really open on sunday. I was thrilled to not go to an urgent care. The issue was resolved immediately with a sample of a prescription I was given for drops. I had a recheck appointment today and finish my annual exam as well. I had a pair of glasses that needed repairs. They fixed those for free, then matched my online price for contacts saving me another $81.00. Friendly, down to earth employees. recommend this place over any other eye place.

I don't know who the young African American girl is in the glasses but she has a bad attitude and…read moreshould not be in customer service. She was wrong and had an attitude about why I was coming in like she knew what she was talking about. Then I hear her say they always call when someone's order comes in...which they did not.

I was here 3 years ago. it was ok…read more I returned only because i need new glasses and did not feel like picking through the array of choices via my insurance. Plus it's less than a 10 minute drive. This time there is a new doctor, Stephanie Parker, who is awesome. She was very thorough with the exam, taking her time and offered to do a bit more testing with my aging eyes. She explained more to me about the type of cataracts and issues i have that no one has ever bothered to do. I felt like i was really being seen and not just whisked through like my previous eye exams. There was no waiting to be seen, and the staff is very friendly and professional.

Great place! Originally came here when I was visiting from out of town. now I am a permanent…read moreresident here and I am continuing to see them because they are a really great business. The optometrist is very professional as is the front desk woman (I forget her name). I but she's really awesome and can pick up glasses in a flash highly recommend.

The service is fine, the exam was thorough and you absolutely get personal attention from the…read morestaff. The wait time was practically nothing. HOWEVER, there were almost no Covid-19 safety measures. Staff had masks worn improperly. I was there three times in the past month, for exams for three different people, and not once saw any cleaning or sanitizing done. I had glasses shoved onto my face and my children's faces, and saw smudges and finger prints all over them. I was encouraged to lower or remove my mask to get a better view of the frames. One communal pen and notebook is used to sign in, I saw no hand sanitizer anywhere. I'm disappointed that a medical office, of all places, has such low disinfecting standards. I will not be back to purchase frames or receive any exams in the near future, which is unfortunate as there was nothing wrong with the actual exam itself. I'm just not willing to risk the health and safety of myself or my family, we will find another office that can at least wipe things down and wear masks properly.

Love this mom and pop shop. The staff is very friendly and so helpful. This is old fashioned…read morecustomer service at it's finest. I can't recommend them enough.

I came here shopping around for glasses frames. I walked in and was surprised with how many people…read morewere in there. Many of the employees were assisting customers so I just took the liberty to start trying on different glasses in the mirror. After about 10 minutes or so I did find a free employee to ask about pricing and such. He was helpful, assisted me with other frame suggestions,and provided me with all the information I needed. Their prices are quite reasonable as well which I really did like.

I moved 40 minutes away from Westland, MI. I returned to this "super store" after 3 years to learn…read morethey closed their on site lab. Instead of taking a day to get new lenses placed into my existing frames it will now take 2 to 3 weeks. I struggle to understand how this benefits the customer. After all, isn't that the purpose of any retail business, to serve the best interest of the customer?

Was told by the girl at the drive thru pharmacy they were out of Tylenol 325 mg. tablets, gave me…read moretheir Walgreen's brand of pain reliever 500 mg. instead. Got home, called the pharmacy back to find out they DID have the Tylenol 325 mg. in stock, also saw where I could check stock online where it stated was in stock. This is not the first time girl at drive thru gave me wrong information, they apparently need more training to do their job accurately. Now I'm inconvenienced once again due to their incompetence!

Terrible store! They have messed up so many of my mom's prescriptions-charged me for a delivery of…read morea script that wasn't there-never was refunded. Spent hours on the phone talking to people who had no clue how to help me and tried desperately to reach a real pharmacist-no luck. Will never return. They used to have good service-not sure what happened.