I truly miss Bifano's. My family and I had been going there for decades, and Clarkson Eyecare…read moresimply does not compare. A year later, I received a bill through a text message from a strange phone number. That immediately felt odd, especially because I always pay my bills in full. When I called to ask what the charge was for, they could not even explain it and said they would need to speak with "the team." This experience was disappointing and unprofessional. They have lost a loyal family, and we are now looking for an eyecare facility with true professionals who know what they are doing.

I set up my appointment for my 4 year old and they called me the day before and I confirmed her…read moreage, how I'd pay for her care. Everything was good, and then an hour before my appointment (which I took the day off for) they called to say they won't see her because she's not 5 yet...shouldn't that have been brought to my attention when I scheduled my appointment or when they called me, especially because I confirmed her age with them!! I don't write reviews but this was such a waste of my time and I'd really hate for other single parents to be put in this situation. Now I have to start the entire process over. She even told me after I asked, "so I'll need to find somewhere else to take her" she said yes....so had I known this I could have taken the day off of work when it's necessary, but this was so ridiculous. I really can't say anything good about what I've experienced with them from start to finish. Whoever I spoke with on the phone both times seemed clueless. 0/10. Save yourself the time and find somewhere else.

I have dealt with Metropolitan Vision for several years, and I have always been treated with the…read moreutmost respect. The staff is extremely professional, caring and friendly. I'm very pleased with the service I received from Dr. Wahab, and Zee is just the best, she is so sweet and caring. I actually look forward to going there...and I love the music they play.

Last week I visited this office on Wednesday because of an eye irritation. A script was called…read moreinto CVS (they did not have the medication). Office was closed on Thursday. I called on Friday and "Z" saved the day spending a lot of time searching the office for a sample of the medication for me. Dr. W and the entire staff are friendly and professional.

It's always a crap shoot when you move and must find a new doctor & dentist of some sort. If you've…read morehad a really good one and have to find a replacement you know how easy it is to end up in a bad situation with a new doctor or dentist. We've been fortunate so far in finding new doctors & a dentist since our move to Livonia. I would certainly consider myself fortunate for finding Marston Optometry. The previous reviewers all have it correct in stating how awesome this practice is. From the front desk staff, to the technician, to the optometrist, to the optician this place has exceeded my expectations. I have gotten to the place where I needed reading glasses and after researching a number of different places I chose Marston and am very glad I did. They were able to schedule an appointment that was convenient for me and wasn't several weeks out. I was greeted quickly and warmly by Carroll upon arriving and was only waiting a matter of a few minutes till Yolanda, optometric technician, came to get me. Yolanda explained every step in the process and seemed to genuinely love her job. Soon after Yolanda was finished, the doctor came in and completed my exam. No where in the process did the doctor try to sell me any products or embellish the results of my exam in order to up-sell me any unnecessary glasses. She was honest and explained everything in detail. After the exam, I was escorted to Mindy, optician, to discuss my options regarding reading glasses. I was concerned that this would now be the chance for them to try and sell me overpriced, unnecessary items. However, Mindy was very pleasant & helpful and not once tried to sell me anything or talk me into buying anything. She answered all of my questions and laid out all of my options without putting on the hard sell. I explained to Mindy that I was travelling out of the country for a couple of weeks and was hoping to get my glasses before I left. My request was rather challenging because this was only 1.5 weeks before I was scheduled to fly out. Nonetheless, Mindy told me that she works with several different labs and had one that she was confident could expedite my glasses. The Wednesday-Thursday before I was scheduled to fly out was when "Snowmageddon" hit SE Michigan, and I was concerned that this would delay my glasses. It was a pleasant surprise when Mindy called me to reassure me that my glasses should still be ready by Friday. In spite of the terrible weather Mindy called me Friday morning to let me know my glasses were in and could be picked up. Wow! So many businesses had closed die to the weather, yet the staff at Marston were still taking care of their patients. The staff at Marston has taken great care of me and I would highly recommend this practice to anyone that may need an optometrist.

DO NOT GO HERE!! I REPEAT DO NOT GO HERE! My mother has gone here for the last 25 years never had a…read moreproblem, very loyal to this establishment until they tried to reprimand her for the stupidest thing ever. said the young staff member was crying for her talking about my nephews type 1 diabetes. The staff member told her that she Needed to be mindful of what she talks about and that she made two of her staff members cry... my Mother is a retired teacher she would never say anything political, inappropriate or insensitive. Now I realize some topics can be sensitive to others but the staffs unprofessionalism just lost them a loyal client. Doeant matter how good the Drs are if you have a SHITTTY front staff with bad customer service skills

Moved to the area within the last year & found this place through my insurance. After researching…read moreall of my options I was just drawn to this place! Super glad I went and had a great experience with everyone who works here!! An all women team as well!!!! Now that I'm living in Livonia I will be seeing Dr. Waters for all of my future eye exams/concerns.

I love this place. The people are kind and happy. You can tell they love their job. Happy people…read moregive great service. Won't go anywhere else.

I have been a customer at Seen Vision Care of Dearborn for several years. The staff is always very…read morefriendly and helpful. They carry the best designer frames, and it's always difficult to choose just one pair. I have a lot of respect and appreciation for Patrick - he's the best! I highly recommend Seen Vision Care of Dearborn!

Patrik and Krissy are great!! Dr. Wahab is great too. Satisfied customer!!!!read more

Service is very good also I like their eye glass's wear. Been going there for years I recommend…read morefamily and friends to purchase theirs eyeglasses from here.

Bad, bad practices I'm only giving 1 star because 0 is not an option. They charged my FSA card for…read morea ordered that did not go through. I had to appeal through my FSA company. I paid through my debit card and the store refused to email a receipt. Yes, they refused to provide a receipt after accepting payment.

I really try to support local business when I can, which is what drove me to Suburban Eye Care a…read morefew years ago. I've had a few small problems with them, including pricing issues and communication issues, but I was willing to overlook them. However, the last straw for me was at my most recent eye exam. During some routine tests, the tech sat me in a chair in a darkened room, explained the upcoming test to me, then nonchalantly told me that the test would be an additional $45 charge, without giving me an alternative or the option to reject the test. However, I interrupted her and told her that I wanted to reject the test. The tech then said that I would need to have my eyes dilated if I rejected the test, and I agreed to that. Then, she handed me a form and told me that I needed to read it, as I was sitting in the dark without my contacts in or my eyeglasses on, in order to reject the test and opt for dilation. Later, when we returned to the exam room, I was asked to sign the form, again, without my contacts or glasses. It seems to me that asking a patient to read and sign a consent form without their contacts or glasses, in a dark room, is ethically dubious. It also seems like really shady sales practices to make a test with an additional $45 charge the default, when a no-cost alternative is also available. I don't think I can trust Suburban Eye Care to have my best interest in mind after an experience like this. I sent this feedback to Suburban Eye Care soon after my negative experience and received no response from anybody at the practice, so it seems clear that my concerns are not important to them.

Be aware of this place specifically the vision therapy department, poor communication,…read moreprofessionalism, and questionable intentions - left feeling scammed. The vision therapy manager requested 12k out of pocket costs confirming my insurance would not cover. As soon as I raised concern about cost, they instantly provided a $4k reduction. The vision therapy manage was annoyed with me questioning the cost when come to find out my insurance coverage had never been checked! My insurance company had to reach out to them to get them to even check my insurance. They even called me back to let me know something seemed odd about their conversation with Suburban Eyecare Vision therapy manager. Sharing this experience as I'm honesty at a loss as to why this was such a difficult, confusing experience when it was easily avoidable with a little work - that I ended up doing in having my insurance company contact them. I ended up choosing not to go here given this experience and also after researching this isn't the first time this place has been involved in scams with the owners history of being indicted on many felony charges of writing illegal prescriptions. Avoid this place!

I came here shopping around for glasses frames. I walked in and was surprised with how many people…read morewere in there. Many of the employees were assisting customers so I just took the liberty to start trying on different glasses in the mirror. After about 10 minutes or so I did find a free employee to ask about pricing and such. He was helpful, assisted me with other frame suggestions,and provided me with all the information I needed. Their prices are quite reasonable as well which I really did like.

I moved 40 minutes away from Westland, MI. I returned to this "super store" after 3 years to learn…read morethey closed their on site lab. Instead of taking a day to get new lenses placed into my existing frames it will now take 2 to 3 weeks. I struggle to understand how this benefits the customer. After all, isn't that the purpose of any retail business, to serve the best interest of the customer?

I take my mom here for her eye exams. Dr. Zuckerbrod is an excellent ophthalmologist. Very…read moreknowledgeable with good bedside manner. The office building is older but Dr. Zuckerbrod is a much better doctor than the other ophthalmologists I took my mom to at fancier looking facilities. He's at the Westland office only on Thursdays so there can be a wait. I was told his busiest office is in Detroit where he works Monday, Wednesday, and Friday.

The best eye doctors in the state. Thanks for taking such great care of my family!!!read more

Local business, I guess that's the theme I kind of adopted. This place certainly fits the bill…read more It's an eyeglass shop... And an ice skating shop.. And they have three golden retrievers roaming around looking for free pets and snuggles. Small business, owners always on site, lots of one on one help. Doctor is in on Fridays so plan accordingly and business hours are reflective of the owners being the employees ( I'd close early on Saturday too). Lots of selection! Each time we go I find something different that looks cute on me. I joked that I'd like to go there just try to try on specs. There's little candy dishes everywhere that I like to take advantage of and at the door there's a little toy section to entertain the kiddies. I love these play areas, it reminds of a candy shop my mom used to buy supply at and I would play with the "little people's" house and get a sugar treat on the way out. I don't mind the dogs roaming around, but if you have allergies keep it in mind. Cons, can't really find one. Insurance covered our visit so I won't complain about that here. Can't speak to the ice skating side of it either but a family friend of ours is a part of the GC skating club and they frequent here. Hope to "peep" you here, pun intended!!!

Great business, awesome service. They keep me looking GREAT...they know just what frames each face…read morebest. They worked with me on my budget. Never had a better experience at an eyeglass shop. Wish they took more varieties of insurance, beyond that, they are top notch professionals!