The service is fine, the exam was thorough and you absolutely get personal attention from the…read morestaff. The wait time was practically nothing. HOWEVER, there were almost no Covid-19 safety measures. Staff had masks worn improperly. I was there three times in the past month, for exams for three different people, and not once saw any cleaning or sanitizing done. I had glasses shoved onto my face and my children's faces, and saw smudges and finger prints all over them. I was encouraged to lower or remove my mask to get a better view of the frames. One communal pen and notebook is used to sign in, I saw no hand sanitizer anywhere. I'm disappointed that a medical office, of all places, has such low disinfecting standards. I will not be back to purchase frames or receive any exams in the near future, which is unfortunate as there was nothing wrong with the actual exam itself. I'm just not willing to risk the health and safety of myself or my family, we will find another office that can at least wipe things down and wear masks properly.

Love this mom and pop shop. The staff is very friendly and so helpful. This is old fashioned…read morecustomer service at it's finest. I can't recommend them enough.

Terrible Customer Service people answering the phone have…read morenot been trained properly in t he customer service department and they give any information rather accurate or not to get you off the phone when asked for a supervisor they just leave you on hold and no one answers Terrible and I hope this complaint gets to cooperate if not I will make sure it does.

Very bad doctor and doesn't respond to questions and doesn't check previous reports when asked to…read morecompare them and rushes patients like he has somewhere to be.

Warby Parker is kind of like the Trader Joe's of eyewear - all locations seem to be staffed with…read moreincredibly friendly and helpful people, and this location is no exception. I've bought glasses here, and had glasses cleaned and re-fitted when they got a little loose. The customer service is 12/10.

This place is amazing, affordable, and quick. Plus.. they'll ship your glasses to you after you…read morepick them out. 20 min appointment to get the exam and frames. Great place.

Great people, service, and options! If you need anything in a optical realm here's your one stop…read moreshop

I stopped going to Crane Optical years ago when Howard Crane took over for his dad, Leonard. The…read moreprices are ridiculous and if I questioned anything I got a snarky answer from just about everyone on his staff and he comes off as a sarcastic smart ass himself. He's definitely not as caring as his dad was. That is why I decided to find another optometrist. I'm sure this review won't hurt the Crane Optical business, but these are my thoughts and experience.

I came here shopping around for glasses frames. I walked in and was surprised with how many people…read morewere in there. Many of the employees were assisting customers so I just took the liberty to start trying on different glasses in the mirror. After about 10 minutes or so I did find a free employee to ask about pricing and such. He was helpful, assisted me with other frame suggestions,and provided me with all the information I needed. Their prices are quite reasonable as well which I really did like.

I moved 40 minutes away from Westland, MI. I returned to this "super store" after 3 years to learn…read morethey closed their on site lab. Instead of taking a day to get new lenses placed into my existing frames it will now take 2 to 3 weeks. I struggle to understand how this benefits the customer. After all, isn't that the purpose of any retail business, to serve the best interest of the customer?

Very patient and exacting with patients and their prescriptions…read more They help when you have a broken piece and even check the adjustment of your glasses after the repair.

I have nothing but good words for Paul and his staff at Visions of Canada. I am a new patient,…read moreclient as I just moved from another city. I went to this location because of its proximity to my apartment -- and I am so glad that I did. I went here three times in less than two weeks for replacement lenses and eye exams, the latest of my visit was today. This location seems to be always busy, but everyone here try their best to accommodate each and every client that comes in. Dr. Siblani is good at what he does -- very knowledgeable, caring and reassuring. He also seems like a cool person. I am pleased that he did my prescription today, and I am very satisfied in his service. Paul has been in the profession for decades, and I've learnt a lot of things from him today (I have been wearing eye glasses for 20+ years, and it is only now that I have been aware of what I wear and what they are for!). Angela went above and beyond to discuss with me my options, and is also overall a pleasant person to deal with. Both Paul and Angela were excellent in explaining to me what I need to make a better quality of life. Everyone else, including but not limited to Tammy, Nisa, are welcoming and accommodating. Visions of Canada carry a wide array of brands for frames, and their lenses are top notch and reasonably-priced for their standard. Thank you! - Angela

Love this place. Everyone is nice and helpful. I actually found out about this place by asking a…read morecoworker who she went to. This is the type of coworker who doesn't normally have nice things to say and she only said nice things about this place. I've been going here for over 5 years now.

Always great selection and great service at the Visionary. Great prices too. I don't go anywhere…read moreelse!

It's always a crap shoot when you move and must find a new doctor & dentist of some sort. If you've…read morehad a really good one and have to find a replacement you know how easy it is to end up in a bad situation with a new doctor or dentist. We've been fortunate so far in finding new doctors & a dentist since our move to Livonia. I would certainly consider myself fortunate for finding Marston Optometry. The previous reviewers all have it correct in stating how awesome this practice is. From the front desk staff, to the technician, to the optometrist, to the optician this place has exceeded my expectations. I have gotten to the place where I needed reading glasses and after researching a number of different places I chose Marston and am very glad I did. They were able to schedule an appointment that was convenient for me and wasn't several weeks out. I was greeted quickly and warmly by Carroll upon arriving and was only waiting a matter of a few minutes till Yolanda, optometric technician, came to get me. Yolanda explained every step in the process and seemed to genuinely love her job. Soon after Yolanda was finished, the doctor came in and completed my exam. No where in the process did the doctor try to sell me any products or embellish the results of my exam in order to up-sell me any unnecessary glasses. She was honest and explained everything in detail. After the exam, I was escorted to Mindy, optician, to discuss my options regarding reading glasses. I was concerned that this would now be the chance for them to try and sell me overpriced, unnecessary items. However, Mindy was very pleasant & helpful and not once tried to sell me anything or talk me into buying anything. She answered all of my questions and laid out all of my options without putting on the hard sell. I explained to Mindy that I was travelling out of the country for a couple of weeks and was hoping to get my glasses before I left. My request was rather challenging because this was only 1.5 weeks before I was scheduled to fly out. Nonetheless, Mindy told me that she works with several different labs and had one that she was confident could expedite my glasses. The Wednesday-Thursday before I was scheduled to fly out was when "Snowmageddon" hit SE Michigan, and I was concerned that this would delay my glasses. It was a pleasant surprise when Mindy called me to reassure me that my glasses should still be ready by Friday. In spite of the terrible weather Mindy called me Friday morning to let me know my glasses were in and could be picked up. Wow! So many businesses had closed die to the weather, yet the staff at Marston were still taking care of their patients. The staff at Marston has taken great care of me and I would highly recommend this practice to anyone that may need an optometrist.

DO NOT GO HERE!! I REPEAT DO NOT GO HERE! My mother has gone here for the last 25 years never had a…read moreproblem, very loyal to this establishment until they tried to reprimand her for the stupidest thing ever. said the young staff member was crying for her talking about my nephews type 1 diabetes. The staff member told her that she Needed to be mindful of what she talks about and that she made two of her staff members cry... my Mother is a retired teacher she would never say anything political, inappropriate or insensitive. Now I realize some topics can be sensitive to others but the staffs unprofessionalism just lost them a loyal client. Doeant matter how good the Drs are if you have a SHITTTY front staff with bad customer service skills

All I can say is Awesome! Staff was great, Dr. Singh was great. She fixed my problem, I'm now…read moreseeing perfectly. This is now my new Eye Dr. I know I'll get great care here!

I went to Susan Mithoff in Trenton for years, but was not happy - I had cataracts and couldn't see…read more According to her, they weren't bad enough, no doctor would remove them and kept prescribing stronger glasses. I felt like she was more interested in making money than my vision. So I called Castleman. Dr. Singh was awesome! She said some people have bad cataracts and can see, while other's have not so bad cataracts yet can't. I had dropless surgery to remove the cataracts and the difference was astounding! No more blurry vision. Dr. Singh recommended picking up some dollar store glasses for reading as the only thing I would need. Castleman Eye Center was professional, they answer all your questions, and is now my new eye care place.