Do not recommend. When calling to obtain a copy of my prescription they are pulling all sorts of…read morebizarre delaying tactics and then trying to nickel and dime me for basic information about my prescription. As a physician myself, I can't imagine trying to milk money from a patient in need who's just trying to get their own information! I wouldn't trust or recommend a practice that would employ such unethical practices.

This is the first time I have gone to the eye doc in over 20 years, I am only disclaiming this…read morebecause it might make a difference in the way you read this post. I came here on a Saturday (they are open two Saturdays/month); the doctor saw me very promptly, evaluation was thorough, and the staff was able to find glasses that fit my face perfectly. Everyone was very courteous, friendly and really knew what they were talking about. I will be coming back to this location one year from now for my follow up. Keep it up ladies.

I ordered and picked up my glasses at HF OptimEyes in Dearborn - kudos for having a great frame…read morethere. Weeks later I noticed that they were slipping, not good. At the Dearborn location I was told that there was nothing they could do to fix that. One day, I decided to try this OptimEyes location in Henry Ford Hospital. Success!! Kyle listened to my concerns, watched as I demonstrated that they were almost falling off my face. Minutes later, like a freaking miracle worker, they fit me like they should have been when I first got them. Kyle, I hope someone shows this to you, I am a happy, happy customer.

I scheduled an appointment for 8:15am, it's currently 9:07am as I type and I've yet to be seen . No…read moreone has acknowledged my wait or given me an update on when I'll be seen . If you have time to waste by all means schedule an appointment at this location.

Very professional, exceptional eye care. Dr Chorney and staff are top notch in a caring and…read morefriendly manor. I've been a patient for 3 or 4 years, whenever Dr. Lyons left, AI always feel confident that my eyes are in good hands.

Each time I interact with the front desk staff member, she comes across as overly pushy and does…read morenot clearly explain the charges. I was billed a $25 cancellation fee even though I rescheduled my appointment, and there was no prior mention of a rescheduling fee. When I asked for clarification, she dismissed my concerns and refused to acknowledge the difference. Additionally, I was charged for a contact lens exam even though it was essentially the same as a standard eye exam that is covered by my insurance.

Hannah is amazing! When i first came in to pick out a pair she was in training and was also patient…read morewhile i was indecisive. When I can back a few weeks later to pick them up she was thriving and running the show. It feels personable when i'm there. The glasses options seems to be mainly high end when sometimes i just want a cheap frame. There were less desirable options at that price point where i have had that option at other places.But again still great staff and service.

Good service but it's takes a long time for your glasses to come back with the prescription. I…read moredon't recommend if you want your new glasses back a reasonable time

Compassionate Dr. and friendly, knowledgeable staff. Thorough exam. A wonderful selection of…read moreframes. Highly suggest.

I had a vision issue and I am a Pilot. Generally not a good thing to have. I had a ruptured blood…read morevessel and an active bleed behind my right eye that started clouding my vision. I called The Hills Eyecare and Optical and they got me in the same day. Dr. Crissman Head was wonderful, she diagnosed the problem immediately, and immediately made appointments for me with two different Retina Specialists, one the same day, and one the next day for a second opinion. It has been a month now since my initial visit. I just had a follow up appointment with her and the vision in my right eye has improved from 20/100 back to 20/30. A little bit more to go to get me back to 20/20, but I can't thank her enough for her immediate attention, and for being willing to make the calls to get me in with two different specialists right away. Thank You Dr. Crissman Head, your attentiveness is very much appreciated. - David Robinson

Hands down best experience I've had going to the eye doctor. Dr. Ellie and team are both friendly…read moreand knowledgable. I've converted my friends and family and they all agree. Highly recommend!

Dr. Ellie is the best! Professional, thorough evaluation and most of all relatable! Old school and…read morenew school technology so you can check all the boxes in your quest for the best vision. She also offers designer frames and Neuro Lens options!

I had a very positive experience at Advanced Ophthalmology Associates. From the moment I walked in,…read morethe front desk staff was welcoming, kind, and efficient, which immediately set a great tone. The technician who assisted me before seeing the doctor was equally excellent. She took the time to clearly explain each step of the process and answered all of my questions with patience and professionalism. That level of communication made me feel comfortable and informed throughout the visit. Dr. Kuczynski was outstanding. She was attentive, thorough, and genuinely caring. I felt truly heard during my appointment, and she explained everything in a clear and thoughtful way. It's evident that she prioritizes her patients and takes the time to ensure they understand their care. Overall, a very well-run practice with a team that values both professionalism and patient experience. Highly recommend.

Care,Quality,office experience. The doctor is one of the best I've ever been to. The only reason I…read morewould switch is if she retired.

I would like to first start off by saying that myself and my fiance were never able to have his…read moreappointment, so I cannot speak to the doctor's talents, the atmosphere of the back rooms, or the helpfulness of employees while trying to pick out glasses. I'm giving our experience here 2 stars, because my fiance is in a wheelchair and was completely unable to get into the building for his scheduled appointment. He is in a very heavy power wheelchair, and the step to enter the building was about 6 inches high. When I entered, I asked the employee at the desk if there was another entrance and there was not. This was infuriating because when I called to schedule the appointment, I specifically asked if they would be able to accommodate him in their building, stating he could not leave his chair to sit in the usual patient seats, etc. They told me they could accommodate. When I heard they didn't have another point of entry, I looked to my fiance and he immediately said "let's go home." One of the employees working followed us and asked if we could lift his chair inside, saying "they've done it before", but I'm sure it was with a person in a very lightweight wheelchair, not one that is over 400 lbs on its own, and with a user that has hardly any trunk control. The same employee chased us down outside and said she spoke to the doctor, they felt horribly about the situation, and would be willing to come to the house, but we will not be returning. My fiance said it perfectly, "how do you not know if you are wheelchair accessible or not?" and this is the sad truth that we face a lot. It is disheartening being told on the phone that you can be accommodated, and then have so many factors forgotten about. We are just lucky we own our own accessible vehicle and didn't have to rely on a car service, and that my fiance is not a bitter person, or else this experience would have been so much worse. So much planning already goes into our outings, and we had to cancel another plan to be there. My fiance hasn't made vision care a priority in a very long time, and to have this be the way we started off, wasn't the best. I will still give the business 2 stars because of the doctor's willingness to come to the house, the employee expressing her apologies and trying to accommodate, and the building inside providing a nice atmosphere. Thank you for trying, but please do better. I know the building is old, but maybe this will serve as a learning lesson to work on coming up with a solution going forward.

My sister and I came to a pinch with our vision insurance and Bayne was able to work us in…read moreefficiently , get us seen & get everything billed out in a timely fashion! The doctor here also saved me when I had an eye injury in the middle of working one time......, he saw me during his lunch break & got me back up and going so I could finish my day at my job! & I was a walk in!! Highly recommend this place!!