Mike is always responsive, always thorough, and always fair. I recommend him to everyone I ever speak to who's in need of a windshield replacement. read more

Cannot recommend Mike enough. My car was broken into and 2 windows were smashed through. This happened 5 days before my wedding and 2 days before I was supposed to leave town for it. He searched all over and found me the matching windows and came to my home to replace the window all within 4 hours. Unbeatable service and also very nice guy. Thank you!!! read more

Polite, professional, very reasonable and efficient. I don't how he was able to get a specialized passenger window for my BMW within days, but he did, and it came early. Very responsive in communicating so as soon as he received the window, he met me to install at a place most convenient to me and schedule. Mike was super-cool and brought to my attention some other problems he noticed by Safelite. Def will call Mike when I need a glass-related repair. read more

Had major vandalism done to my windshield and these people said they could be at my place at 2. Then at 2:15, when no one called or showed, I texted and he told me he could be at my place at 2:45pm. Then he called back to say they didn't have my windshield available (I have a Corolla, so not really an exotic find.) so, they basically just wasted my time. I rearranged my clients and schedule to meet this joker, and he completely just didn't care. At all. read more

Great service. Prompt, courteous, quality work.

They were referred to me by my insurance carrier. Even though I was paying out of pocket, I wanted someone that has been working with big companies and has been vetted. Very friendly service, job was detailed, he took his time, quoted a great price and honored that price. Great value, job well done. Can recommend. Backstory - I was driving my wife's car into D.C. b/c my car was in the shop. I parked her car for an hour on a busy street. It being D.C., a roving band of vandals decided to start breaking random windows in Dupont b/c what else does a roving band of vandals do. The cops ignored the citizens' phone calls to report the destruction of property because "only the property owner can initiate a police report." Really?!?! So, just got the window replaced and will avoid D.C. whenever possible unless required to enter the combat zone. read more

Referred to them by my agent Work was perfect 100% reliable Timely and courteous My rear window on my Mercedes was smashed by vandals Metro Auto glass could not have been better I had originally wanted the work done by MB / they came to my house on time read more

Beyond satisfied with the service. I called around 11:30am and the guy Mike was at my place to replace my windshield by 12:30. He was finished with the work by 1pm. My windshield looks great!! I'm very satisfied with the service and the cost of the service. Mike was very courteous and professional. If you need your windshield replaced I would highly recommend this place for business!!! A++ service right here!!! #GucciCameHome read more

Mike did excellent work, and demonstrated responsiveness and flexibility. We changed locations for the windshield replacement, and he had no problem with it. He found a replacement windshield when they are in short supply. And he accurately recalibrated the safety systems on our Subaru, which is complex. All within three days, when every other service was quoting at least a week. read more

Mike is an absolute gem! Unfortunately I've had my car broken into twice in the last 6 months! Both times Mike came out to my house to fix, always smiling and courteous! Fair prices, great service and always prompt! As my teenager says, 10/10 would recommend! read more

My windshield got broken on a Tuesday night. I was able to contact metropolitan auto glass and spoke to Mike. He went out of his way to pick up the part needed at a dealer 40 miles away and met me that afternoon and completed the work in a professional and spotless manner. I could not be more pleased with his customer service and abilities to handle this job. read more

I was very happy with Metropolitan Auto Glass. I needed a new front windshield for a Honda Odyssey I found them up on yelp. They were close to my house, so I called for a quote. There quote was a lot less than I was expecting. I offered to bring my car in, but they have a small lot, so they asked to come to my home. I texted them my address. They showed up on time (heat index of 100+) and replaced my windshield. The process took about an hour. We paid with a check. I'm giving 5 stars, because I couldn't think of a way they could have done the job better. read more

I had cracked windshield in my BMW i3. I had submitted insurance claim and insurance company assigned claim to Safelite glass which seem to be a big chain and specialized in auto glass. However, when I took my car there, they said they got a wrong glass and they don't have anyone with experience on i3. I called their customer service and several locations many times and spent several hours calling. Finally I asked insurance company to reassign job to another company and Metropolitan did the job. I just needed to talk to Michael for few minutes and he confirmed VIN to ensure he gets correct part and confirmed the time on next day. He came to my work so I didn't have to go anywhere. He knew exactly how to replace this unsual windshield and finished the work within couple of hours. Michael was very professional and did very good job. I strongly recommended him even to the insurance company as well. read more

I called in the morning and made an appointment. The installer came at the time of the appointment and installed the glass. It cost the exact amount of the quote, which was reasonable. Great service, perfect work. Guaranteed for a year! read more