This is our 3rd move with Metropolis! I've said it before and I'll keep saying it (especially after this move) - I will never move without Metropolis. They are INCREDIBLE. We had a complicated move- we needed two trucks, the trucks needed to be held overnight, my husband had woodworking supplies and I had a voice over booth that needed to be very carefully moved AND to top it off we couldn't start the actual move in to the new place until 4pm the next day! They never batted an eye - from the video walkthrough with Jesse to the incredible team who came for day 1 and day 2... we felt like we were in amazing hands the whole time. They handled all of our (endless) stuff with such care. It was such a well oiled machine!! Don't look any further - HIRE THESE GUYS. I promise - you'll thank me later!! While I hope we never move again - if we do... Metropolis will be my first call! read more

Metropolis Moving was very professional. I would certainly use them again. Shout out to Bryan and Erik for making the process less stressful. read more

We had a great experience with Metropolis Moving! Our movers were Zach, Ricky, and Tanh. They were super friendly, efficient, and handled our large furniture with care. We had two drop-offs, one at a storage unit in East Flatbush and the other was within the neighborhood of Canarsie. The entire move was done before noon after an 8:30 AM start. I appreciated their flexibility throughout the process. We were able to update our inventory list multiple times as we sold items before the move, and they allow edits right up until 12 PM the day before. Their fast, clear email communication was a lifesaver for me, especially as a mom coordinating a big move on just 30 days' notice. Special thanks to Barry and Corey for all their hard work and seamless coordination throughout the process! Another thing to note is that they also offer packing services. Packing service is $300/hour for three packers (with a two-hour minimum), includes all the packing materials, and they typically pack the night before your move. Honestly, we were so scattered that we missed the chance to book this in time, but we intend to use this service with them the next time we move. My husband hired Metropolis for his parents' move back in May, and when we unexpectedly had to move ourselves this July, he was adamant that we use them again. It's clear now why he was so loyal to Metropolis--they earned it. Also, on a more personal note, I really like their light blue and yellow logo. It's simple, cheerful, and adds a nice touch of personality. We truly appreciated how approachable, organized, and easy to communicate with the entire team was. By the end of the move, it didn't even feel like we hired anyone--it felt like we were moving with the help of friends. Highly recommend them. Even if you're just thinking about hiring movers, they're your best bet for a smooth and stress-free experience. read more

We've had a fantastic experience with Metropolis Moving! Not only did they take on unusual request to move 5 surfboards from NYC to MA, but they were professional, on time, trouble-shooted problems and reasonable in terms of costs. We whole-heartedly agree with the other positive reviews. If we ever need a move anything again, we will definitely call Metropolis Moving! read more

Tommy K, Ryan G, Cristian M. took amazing care of me and my things. They carefully moved all my boxes and furniture and were so professional and nice. In my view, this is the best moving company in the area. Not the cheapest, but the quality is unmatched. read more

Choosing Metropolis Moving was one of the best decisions I have made. Metropolis was receptive and responsive to my inquiry and concerns. They provided me with a quote customized to meet my moving needs. Corey and Barry were great at providing me with all the information I needed and would follow-up with me. The movers assigned to me Christian and Kavan were professional, efficient and friendly. Without hesitation, do I recommend Metropolis Moving. read more

I only have excellent things to say about Metropolis Moving. I moved locally from one spot in Williamsburg, NYC to another, and had a phenomenal experience. The only thing I would point out that I would like have liked to be mentioned earlier is that there is a 3% fee that covers the payment processing cost. Whatever your quote is, multiply it by 3% - excellent communication with no AI; I was always talking to a real person at the office - extremely fast response times (within 2 hours of an email, and text messages within minutes) - excellent questions and info-gathering so they had accurate tools and packaging to move all my furniture - extremely clear pricing - knowledgeable; I did not have to hand-hold at any point in the move I would like to thank Adam, Eddie, and Steve, my movers, for going above and beyond. Due to my own error, I had more boxes and incorrectly described what was required to breakdown my 4-door armoire - even so Metropolis Moving made sure to send a specialist over with the right tooling (once the movers figured out what was required) so the move was completed the same day. Upon arrival to the drop-off apt, they worked with me to measure out and identify the best way to maximize the space and stage everything. They went above and beyond in every aspect of what someone would want out of their move. I have inspected all furniture, and not a single item was scratched, let alone damaged. Everything arrived in PERFECT. condition. I could not be happier. Moving List: 4-door Armoire (Wayfair, Kyle 100% Solid Wood 4-door Wardrobe Armoire) Large Dresser (two columns, 3 doors each column) Medium Bookshelf x2 Full size bed frame + mattress Office Chair Nightstand Large computer monitor (boxed) Desktop speakers x2 (boxed) Desk lamp Floor lamp x3 (one boxed, 2 unboxed) Art (1x framed, 3x in box) Mini Fridge Floor length mirror 2 Laundry Hampers Vacuum Cleaner Medium Trash Can Shoe rack 20 medium bins 3 luggage Luggage: 2 carry on, 1 full size 1 duffel bag 20 small and medium misc boxes 5 fifty-gallon trash bags (clothes) read more

I hired Metropolis for a move and paid for packing and unpacking services because I'm recovering from an injury. The hourly packing/unpacking and flat-rate moving tasks ended up being mixed together, which seemed to result in a final cost significantly higher than the original quote, even though no inventory changes occurred. The packing and unpacking felt disorganized and chaotic. I had clearly requested that my bike equipment be kept separate and left packed due to my injury and the risk of losing small parts, but this request was not followed, which added significant time. My bike trainer was also placed precariously on top of an AC unit without any padding, and I now need to inspect it for damage, which is tricky due to my injury, and concerning given the cost and difficulty of repairing it. Many everyday items were unpacked onto high shelves that I cannot easily reach, and much of the unpacking remains incomplete or needs to be redone. Additional issues included significant AC water spilled on wood floors after towels were packed (and no other floor protection put down) and items left behind without my approval, which I had to manage myself. Overall, the move felt disorganized and fell short of professional moving expectations. ETA: because the owner has claimed he waived a stair fee at the new building: before the move, I had emailed the company, "I'm unsure if the service entrance at the new building will involve stairs -- if we could please leave the related price adjustment for that as TBD when we're there." At the actual move-in, it turned out the building has a service ramp, so there were no stairs involved. Charging an additional stair fee at the new building would have been inaccurate. read more

Highly highly recommend! Swift, easy, personable, quick replies via email. Overall, EXTREMELY satisfied with everyone and the move they helped us with. read more

Eddie, Tommy, and John moved us and were all fantastic--fast, careful, and kind. Our stairs were particularly challenging (steep and narrow, with sharp curves) and they managed it well. They were especially patient when we couldn't decide/changed our minds about certain furniture placement at our destination. Every interaction we had with all of them was excellent. They were accommodating with additional requests. Thank you for making our stressful move easy-breasy! read more

Metropolis Moving made a tough and challenging move easy. I had just two weeks to move out of my NYC apartment with three separate drop offs in New Jersey, including a massive massage chair that needed to be disassembled and reassembled. From Jake in Sales to Corey in Operations, the planning was seamless. The crew of Christian, John, and Adam were outstanding, professional, careful, and organized. They treated my apartment and belongings like their own, and everything went smoothly from start to finish. I have been through several moves and this was by far the best experience I have had. Five stars only because ten was not an option. Can't say enough about the team at Metropolis especially Christian, John and Adam. A successful company needs good people, an effective process and a good product......Metropolis excels in all three areas. I highly recommend them read more

Zach, Ricky and Marshall moved us today and were fantastic. They were communicative, professional, friendly and ridiculously efficient. They were also just genuinely great dudes who were a pleasure to work with and who made what could have been a very stressful day calm and easy because we knew we were in great hands. Would recommend to anyone! read more

Brandon and Eddie were great movers and Barry and Corey were great admins! Everyone is really friendly, personable, and super professional. I used Metropolis for a long distance move - Washington DC to Massachusetts- and Metropolis made it so easy. Even though they are a NY based group, their price estimate was more reasonable than any of the numerous local moving companies I tried! Next time I have a friend moving, I know who to tell them to call! read more

We moved from a 2 story unit into a house within Ridgewood Queens and the movers were exceptional. They were adequately staffed to ensure our move was timely and we're flexible to the changing dynamics (unexpected road closure on our block). They were careful with our items, wrapping things well, and mindful of ceiling heights and sensative belongings. Highly recommend! read more

Metropolis Moving helped me move from Connecticut to NYC and they couldn't have made it easier. I asked for a quote online and they were very responsive and friendly, unlike some movers who never reply back. Their price wasn't bad either. I changed the packing list many times and it was never a problem (they allow you to change it up to 24 hours before the scheduled move). On the day of the move, it was unfortunately raining heavily, but the guys still did a great job. Very efficient and strong! They had furniture pads to protect items and even allowed somethings that were not on the packing list to be placed in the truck since there was room. Throughout the move, they were communicative and gave me a heads up when they would arrive or if there were delays. I would definitely use them again. Thank you, Bryan, Jesse, Ricky, and the rest of the Metropolis Moving team for such an easy, low stress move! read more

Used these guys again in January and they're still the best. Rick was our driver and there were 2 other guys with him (forgetting their names unfortunately) - they patiently and efficiently packed up an overstuffed 1 bedroom and moved it to the new location with no problems. We ended up having about 40 reusable shopping bags worth of stuff on top of our bins but they didn't flinch and only added a reasonable extra fee. They reconstructed a huge bed frame, helped us take shelves down and remove an A/C (they had included these services in the fee for us ahead of time). The move took about 8 hours but it would have taken me a week on my own. Highly recommend this small business. Really top notch service from getting a quote, communication in planning, to the end of the move. Carefully wrapped furniture and art, respectful, friendly guys. And I don't sling these service complements easily. Thanks Metropolis - as always will refer anyone who needs movers your way! read more

Metropolis Moving made my request for a very last minute move a breeze. I was in a situation where I had to move within a week and they were open, honest and responsive, finishing the whole process from getting a quote to completing the move within a couple days. The quote was also extremely fair and definitely the best I have seen after reaching out to multiple moving companies. Brandon, Zach and Jonathan were friendly, communicative and courteous during the 1 bedroom move, making sure to be careful and respectful with my items and furniture (and my cat yowling in the bathroom), getting the job done in a couple hours. I have already recommended them to others I know, and will definitely be using their services again in the future. read more

After having a terrible moving experience with a different company on a previous move, my husband and I were very weary of trying a new company but so glad we did. If I could give them 10 stars I would! From correspondence to a fair price, Barry was very accommodating and communicative. Just finished my move earlier today with Jon, Chris, and Kavan. They were amazing! They came from a large job prior to ours and despite the long hours, they always had a smile on their face. They communicated their ETA and kept us in the loop. Efficient but meticulous. They made our move seamless and stress free. Their professionalism, expertise, and reasonable pricing make them a no brainer to hire as a moving company. Best moving experience thus far, highly recommend! read more

This was my first time using Metropolis, and I had a great experience with Jake, Nick, and Kavan. Team JNK was fast yet careful, friendly yet professional, and worth every penny (especially for a woman doing a move alone). It was easy to get a quote and set up the time for my short-notice move. Great text communication throughout. Highly recommend. read more

These guys were fantastic! They were really careful with our stuff, great job wrapping the furniture, hard working but also good attitudes. Made a stressful day much easier than i've experienced with other moving companies. We have not found a single scratch on any furniture or the new place, the boxes were put in the right spots (must admit my wife did an amazing job and organizing for the move), and the price was right. Best quote we got, and far and away, best movers I've ever had. read more

Metropolis Moving - Packing a truck is an art form, and they were geniuses! - Movers Near Me - Brooklyn, New York

Metropolis Movers are the most unreliable and unprofessional company I've ever had the displeasure to work with. They show up whenever they feel like it - never within the window that they promise - if you happen to be the last call on a Friday night like I was, they will look for any excuse to walk off the job, which is what they did. Metropolis movers showed up hours late which meant we couldn't use the driveway and they had to park on the street. The guys didn't want to do that so instead of discussing it with me the client, they simply got in the truck and left! Metropolis movers... you should change your motto to. "We only move you if we feel like it" Worst company, worst owner Corey, worst customer service. 1 million companies better than metropolis thanks for nothing you guys really suck. read more

I can't say enough good about this moving team. Jonah, Brandon, and Mike worked together to get some really difficult and large pieces of furniture out of our apt. I noticed that Mike Petrella said very little but had a noticeably positive attitude until the end. the Company made sure we understood why The price went up and were very reasonable. they also switched days last minute without charge! Thanks guys!! Highly recommend:) read more

[Update] The owner, Matt, contacted me right after my review and tried to fix the issue. I do appreciate Matt taking the time with customers to work things out. I may still recommend Metropolis to a friend, as at least Matt cared enough to try to fix the problem as much as he could. However, I would not recommend booking with Bryan's crew. They were neither professional nor transparent. I am still leaving two stars given my experience that day. - if the movers had wrapped my furniture more professionally with blankets instead of using just tapes, most if not all of the damage could have been prevented. - if the movers had been more transparent about the damage instead of hiding the damage all along, I would have been less disappointed. read more

These guys would get beyond five stars if it were possible. Have moved with them twice now, one year apart, and will definitely call for the next move whenever it happens, as well! Everyone is so polite, on the ball, and they were extremely flexible in accommodating unanticipated date changes for our move, even though it took place in super-busy summer moving time. Definitely recommend! Janet M. read more

If I could give more than 5 stars, I would. I completely forgot to leave this review 2 months ago when Metropolis Moving helped me move my 2 bedroom in Brooklyn to a 1 bedroom in Queens. Wow, they came highly recommended and I was not at all disappointed. I don't have much experience moving, and have never used movers, so I was extra anxious. They were so kind with all of my adjustments and questions, and very transparent on the pricing. Nothing snuck up on me, and they even helped us out with last minute hauling to the curb instead of into the truck. Oh and speaking of trucks, the driving was impressive! My new apartment is around several tight one way streets and I was nervous because the truck was bigger than expected - no problem for these guys. Anyway, the wrapping of all my big items were perfectly executed - they showed up super prepared. I was very thorough in telling them exactly what I had the night before when we were in our final packing stage, and they knew exactly how much wrapping needed to happen. Once they got started, it happened so fast and before we knew it, we were in our new place and had enough energy to celebrate and start unpacking. I had been agonizing over how exhausting the whole thing would be for months but once it was over, I was so relieved. Working with Metropolis Moving might be the best NYC service I've ever experienced and I can't wait for a reason to work with them again read more

Highly efficient pre-move quote and onboarding process. Excellent communication throughout the process and extremely professional. I will seek their services again and would recommend to anyone in need of support with moving. read more

I used Metropolis again this past summer and have been meaning to update my review... To another 5 stars!!! They helped me move from one storage unit to another after my storage unit was compromised. (Don't book a storage unit with extra space storage on wyckoff ). Guys were incredibly helpful and fast. On time and finished much quicker then I anticipated. I was able to go to the beach after. Highly recommend Metropolis Moving. Thanks to Cathal, Alan and Cliff for showing up and showing out. Will be calling next time I'm in need! read more

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Every Metropolis staff member was so patient through the quoting stage and my countless revisions all the way to my doorsteps, old and new. For the actual move, Corey and Darryl problem solved left and right, from my narrow staircase to my tedious bed assembly. On NYE no less! I would work with them again for sure. read more

For a couple thousand bucks I still had to make extra trips myself and deal with snotty attitudes. Refusing to take all of my items despite my already agreeing to pay extra for them (in writing) and being told they didn't have enough time to make a couple more rides down the elevator with their giant cart on wheels. Give me a break. Oh wait... that's reminds me... they ALSO damaged several items and left almost everything in the first floor of where I moved into. So I spent days carrying things up the stairs to where they needed to go - and like I said had to make multiple trips with my own car to go get the rest of the things from my old place that easily could have fit in the truck but they refused to take. You're better off renting a truck and paying the dudes outside to help. Complete waste of money. read more

Metropolis is the best moving co in NYC. Hands down. I've worked with them a few times. On my last move, a marble table was damaged in transit. That can happen during moves - but it was a bad situation and I was initially pretty frustrated. The Metropolis team was super communicative - they responded to me same day, looked at a number of options and proactively communicated. Within a few days we agreed to a resolution that was fair. I'm sure these types of situations are rare, but they can happen. If you're looking on Yelp for a moving co, pick the one that will work with you if things go sideways - Metropolis. read more

Moving can be so stressful. I had to do a move across two states. This required some coordination. Fortunately Metropolis Movers made that process quite simple. They were easy to communicate with, moved my stuff from storage quickly and carefully, and the two men who helped were polite and were able to get the bins out of my apartment the same day. If I had to look for movers again, I would be glad to call them. read more

Chris G and John were the best movers I've ever had (and I've moved every 1-2 years since 2007). Extremely careful, professional, pleasant to be around and efficient. Thank you for making moving day go by smoothly :) 5+ stars!! read more

I can't say enough about Metropolis Moving and their team. From the communication before the move to the day of the move, everything was handled in a professional and efficient manner and pricing was extremely fair. I haven't moved in 25 years and heard nightmares about moving, Metropolis made the process easy. If you are moving I highly recommend using Metropolis, I am so glad I did! read more

These guys are professionals. They got the job done well for a great price. Tough job but they did this one very well. Very happy to have found this crew and will recommend. read more

The movers at Metropolis are true professionals. From their communications at the front-end through the completion of the physical move, everything is organized and synchronized. Our team had Chris, Cathal, and Nick working swiftly and efficiently at accomplishing the move with great success. Highly recommended. read more

My partner and I recently hired Metropolis Moving for a Brooklyn move. Weeks before the move, the office was very responsive - providing a certificate of insurance and guidance. Day of, the team showed up within the window specified and were efficient and extremely helpful. The price they charged was exceedingly reasonable, especially given they were forced to deal with a very difficult landlord on the premises plus some roadwork at the drop-off location. Thankfully they kept their cool and got the job done as respectfully and quickly as possible given the circumstances. And, not a single item was broken or missing at the end. Would definitely work with them again and recommend to a friend! read more

these yelp reviews have GOT to be fake. this company showed up 8 hours late for a scheduled move. It is 12:48 am and the move is still underway. they were slated to arrive at 2pm in brooklyn and showed up at 11pm leaving no time for the cleaning service to do the required apartment clean up post vacate and the storage unit we have is now closed. in addition moving to a residential suburban neighborhood at 3 am is less than ideal. the movers blamed the back office and the back office closes at 5pm and leaves no email address or evening phone number so legit leaving folks stranded. yes you may get the cheapest quote but it's a trick. They make you pay them in advance and then they hold you hostage when they just don't show up or show up eight hours late. Stay away from this company at all costs unless you want your already stressful move to be an epic disaster!!! read more

First time using Metropolis, and it was a breeze. The moving team was on prompt, and super efficient along the whole process. Guys were really friendly and made our move a breeze. Getting a quote was really simple, with their online forms making the whole process quick and detailed for them to generate the list and final quote. They were also super responsive in the weeks before the move, updating the quote as the items list changed and helping provide clarity on logistics. read more

This is the second time I have used Metropolis Moving in Queens, NY and each time has been fantastic! This time I had Jesse, Eric and Brandon as my designated movers and they were so professional, communicative, efficient and very friendly. Their pricing is extremely reasonable but quality is not sacrificed at all! Will continue using Metropolis as my preferred moving company and would recommend to family and friends! read more

I've used Metropolis twice now, one for a last minute hellish move out of NYC during Covid and one from NJ to CT. Both moves the team was amazing. Start to finish they literally couldn't have done a single thing better. They're fast and responsive when you submit a request, the booking process is so simple and straightforward, both times the movers were LOVELY people. Treated my things like their own, kind and professional, and also QUICK. Always on time, easy to communicate with, and genuinely helpful. Above and beyond what I expect in movers. And to top it all off: the rates are great ! read more