Aug 19, 2025 - I just came from this place trying to get my son phone fixed and they tried to…read morecharge him over two hundred dollars to fix his phone. When I came to check on how things were going I heard the price and immediately took my son phone and we left. The manager tried to work with me on pricing but the guy in the store was so rude I didn't want to give this place any of my hard earned money so we left and came to Redbird. Very disappointed! Do better Irepair ~ signed resident of Desoto

This place is the worst. The service is horrible and they DID NOT repair my phone correctly. Phone…read morenot calibrated correctly and refused to return my money.

Very courteous. I felt safe while asking questions about my cell phone and buying some…read moreaccessories. Nice people working there. Troy Ragland

From the owner: We have been in business for over 5years and specialize in given the best service to our customers…read more We do phone and computer crack screen repairs

We took my sons phone in and it was repaired and ready to go within minutes. Val was great and the…read moreprice was affordable. Will keep them in mind for future repairs. Highly recommend!

Staff was professional and knowledgeable. Quickly made the repair to my iPhone screen and it looks…read morebrand new. Definitely would recommend!

Fixed my phone pretty good i would definitely recommend if u need a quick fix guys pretty chill and…read morenice

Big Al is good and will take good care of you. I had him repair my phone and he done a good job…read more I bought a phone from him that was repaired by him and it lasted me several years. I bought it at a fraction of the cost for a new one of the same name brand.

I normally check on yelp but i didn't! Now I get why this store has 2 stars! They don't take people…read morein order of when they arrived! They start from one corner and walk down the line til they get to the end. I spoke up and said I was here before that guy because that person didn't speak up and i still got helped after! Never coming here again.

The worst customer service ever at the T Mobile in Desoto offI 35.Thefemale manager named Shamayia…read morewas so unprofessional and was not doing much, most of the time she was in the back. After almost waiting 2 hours an agent named BIANCA was supposed to help me, I told her This T mobile is slow and she got the rudest attitude with me and told me I can go to another store and walk away saying she won't help me, the manager also said since I said it's slow I need to wait longer, she ordered the agents to keep skipping me for the longest. Finally a young black man named Sarkley passed by me and i asked him why I was being skipped and he helped but went to talk to BIANCA first to ask something and he said I will be charged $10 to put a SIM on my phone. It never happened before.T mobile never charged me to for a SIM, I paid it anyway . We give over $300 to T mobile every month for their service but the way I was treated yesterday makes me want to change provider 0/10. I m a faithful client and deserve respect. When I Asked BIANCA for her name she was being smart telling me DO YOU WANT ME TO SPELL IT FOR YOU in a funny way, just childish, unprofessional and childish. BIANCA you are just an employee, this is not your daddy's business. Follow the customer services skills and know that the CLIENT IS ALWAYS RIGHT.

Excellent customer service and sales, from Johnny & Nikki…read more This evening I purchased a new Motorola phone, along with some accessories. I was greeted warmly, by the staff, and treated very professionally. I was shown the phone I was interested in, and all my questions were answered before I made my purchase. Johnny is an outstanding salesperson, very knowledgeable, and friendly. Nikki, also was very charming and friendly, and helped me with my accessories. I appreiciate these individuals, 100%, as it is quite rare to see individuals who love their jobs, and genuine in their services. Thank you both, as I am loving my new Moto phone. ~ Patrick

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Desoto store today.

Had an issue with our equipment. Spoke to someone online and they said to head to the store to do…read morean equipment exchange. Once there we had to wait 15 minutes because they didn't tell us before hand that we could checked in online. I mean it is what it is at this point. We were 10th in line. This was around 12:40pm. On top of everything, Everyone coming in was being told to "go to the UPS store to exchange their equipment ", so you guys just don't want to do this? we are paying for the fastest internet. And they said they don't carry that type of modem in store? Excuse me? Is it just this store or all because when we first got spectrum at a different location we didn't have that problem. Anywho, after wasting 30 min we just left. Around almost 3:00 pm we get a text saying we are next in line. So glad we left. I ended up chatting with someone else online instead and I'm glad I did because I would have just been there sitting wasting time. To the young lady who helped me online , thank you. But this store is just a no for me.

They told me to wait 30/40 minutes, which is fine. I waited about an hour and a half…read more I was in line, but my name got dropped because the other people weren't there physically, but they moved them back into the spots in front of me. Waste of time bad service I DONT recommend anyone coming here for service .