****BUYER BEWARE*****
I purchased a blue tooth in this store from a female associate with black hair. When I took it out of the box, I noticed that the charger was broken. The internal wiring was clearly exposed. I immediately took it back to the store within a few hours of purchasing it. I was told by the associate that sold it to me that there is a no return policy on all accessories. I advised her that you cannot sell defective products and not allow consumers to return them.
Furthermore, there is nothing in the store or on the receipts provided information indicating that you cannot return or exchange items purchased. The associate then powered on the bluetooth stating that it worked. I advised her that the charger is clearly a fire hazard and without a charger, the bluetooth is useless. She then advised that I can come back in a week or so for an exchange if they receive more bluetooths since I purchased the last one.
They also will not open the boxes to allow you to view the products. Had I been able to view the cheaply made product, I would have never purchased it. The bluetooth was made in China. It is constructed of cheap plastic that can easily crack or break.
I purchased 3 phones out of this store and will never step foot in it again. Stay away from this store and go somewhere that will provide decent customer service. read more
