I've been going to Professional Physical Therapy before and after my shoulder surgery, and the care…read moreat this location has been outstanding. Ellior, Angie, and Anna are incredibly attentive and never make you feel rushed, even when it's busy. From day one, I felt like more than just a patient -- they truly treat you like family. I also have a medical condition, and Ellior went above and beyond by staying with me during my session and even calling afterward to make sure I got home safely. That level of care is rare. The entire team, including the students, is fantastic. I highly recommend the Malverne location -- they genuinely care and it shows.

A highly professional and caring group here at Professional PT in Malverne…read more Each physical therapist gives their all to the patient's care and ultimate recovery. Highly recommended!

-I made an appointment TWO WEEKS ago for 4/16 -Day before…read moreappointment, I am told the doctor can't see me, but a PA can -Day of appointment, I am told that they are switching the time AND the PA -I canceled at time of appointment. #SoDone The office is highly disorganized and the documents they ask you to sign are well beyond what most practices ask. Do not waste your time. Find a primary associated with NYU or one of the better hospitals. Thanks to Arsenio Medical, I have to wait another 10 days to see another doctor because of their ineptitude.

This place is a joke! I made an appointment for 1230pm I arrived at 12:22 and waited over an hour…read moreand 45 minutes to see someone. To top it off there are a few of the front office staff that need an attitude check especially with patients that are sick. Why make appointments? Why not schedule less patients? Why waste peoples time when they are sick? Makes zero sense to me if I ran my business like this I would have no clients! If I could give them less stars I would. The only saving grace is the doctors if it wasn't for them I would have left after waiting so long. But I WOULD HIGHLY RECOMMEND YOU GO ELSEWHERE if you're sick.

STAY AWAY: Incompetent Administration and Zero Accountability…read more ​I am writing this to warn others: do not waste your time or money at this office. While the doctor is actually good and knowledgeable, the administrative side of this practice is an absolute disaster and completely undermines the medical care. ​The service here is beyond horrible. Every single appointment involves a wait time that consistently exceeds three hours, which is a blatant disrespect for patients' time. To make matters worse, they charge for unnecessary services while failing to deliver on the basic documentation you actually need. ​The lack of professionalism and incompetence is staggering: ​Failure to Deliver: I visited twice specifically for a medical letter for my employer. Despite two in-person visits, numerous phone messages, and multiple emails, they failed to provide a usable document. ​Pure Laziness: When they finally sent a "letter," it was a generic template that hadn't even been edited. It literally said "Insert Patient Name" where my name should have been. This is not just unprofessional; it is negligent and unusable for any employer. ​Hostile Staff: The front office staff is rude, disrespectful, and completely lacking in basic customer service standards. They have no interest in helping patients or fixing the errors they make. ​The "standard" of care here is non-existent. It doesn't matter how good the doctor is if the office procedures are this broken. You will leave frustrated, empty-handed, and insulted. Go somewhere else where they actually value their patients and know how to perform basic office tasks.

I visited Seven Hills Medical to see Dr. V for my annual physical. I was greeted kindly, but then…read morethe front desk - Nerisia, insisted I pay $150 upfront due to my deductible. I explained this was a preventive annual physical, fully covered by my insurance. She stated the doctor refused to proceed without payment and confirmed that this was how they operated. I declined and requested my medical records, vowing not to return. I reported this to UnitedHealthcare, who confirmed this charge was improper and possibly fraudulent. They confirmed annual physical exams are 100% covered and not part of my deductible. This is not the first time. In June 2026, I paid $100 for a surgery clearance after a lengthy dispute. Later, I discovered he billed insurance only $48, though I was charged over double, including a credit card fee. I believe Dr. V is engaging in unethical, fraudulent practices that violate patient rights and put patients at risk. He and his medical staff should be investigated and held accountable. They all are meant to uphold medical practice standards governed by the state, and contractual obligations as indicated by the insurance, they are all complicit in operating illegally and unethically.

My brother used Metro after his knee replacement surgery and he recommended them to me when I went…read morefor my surgery. The care was excellent, the facilities were well-equipped and immaculate, the staff was highly professional, highly knowledgeable and friendly. I recommended them to my wife when she needed physical therapy for her hand.

I could not have been more impressed with the Entire Motion Sports Medicine's Staff. From My…read moreInitial Phone call with Antonia (Toni), for Her Wonderful, Professional Customer Service. My Therapist Nicole was Thorough, yet Patient upon Her initial evaluation. From the Front of the House, to the Back, I am Very satisfied and will recommend Motion Sports Medicine to Anyone needing Physical Therapy. Thank You All!!

I was having shoulder pain and was there for maybe 4 visits. And was burned during treatment. I…read morewrote out a letter asking for an apology to date have yet to receive one. As a business once you were notified what had occurred. That should have been priority to make sure your patient was ok . I definitely would not recommend this place at all unprofessional