Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

Honest mechanics that didn't try to sell me on a repair I did not need, and charged a very…read moreappropriate diagnostic fee for the services administered. I went in due to some brake concerns, and I was informed that it was just corrosion on my front rotors due to a lack of driving. To resolve the issue, they recommended pumping breaks a little harder to help the pad make better contact with the rotor. Will come again for future business

I haven't used Jim's automotive yet, but I consistently here this shop is trustworthy and honest…read more I've called a couple time to get quotes on labor. Unfortunately the particular work I needed for my specific vehicle he was not able to do but both times referred me to a shop that was. I have since used both recommendations. Most recently for a shop in Vienna that specializes in transmission and suspension repair. It was a clutch recommendation (no pun intended) that saved me almost $1k. I manage 2 cars in my household. I'll be bringing them to Jims for various fluid changes and other mechanical needs.

We're sure there are plenty of other good repair shops, but only a few that I would call great -…read moreand only one that's top of our list. We're also sure there are other customers that have had whatever situational friction worth considering. That said, I doubt the issue lies with Cap Hill Auto. Mr. Charucksiri - Chris - has now over the past couple of years unfailingly rendered repairs and maintenance efforts of the highest quality on-time and within (sometimes under) budget. It's to the point where I texted my partner that he managed to erase history. Your opinion - and mileage - will vary, I hope. I ask you at least to have a look for yourself at the before and after attached here. If you value quality highest, I think you've found the place to go. "Man, money ain't got no owners, only spenders." - Omar Little, 'The Wire' Just note - Chris is easier to get in touch with by email.

Very disappointed with Chris's service and customer service. He did not disclose that they did not…read morehave the software or other to reset the oil due notice in my Audi A5. And on top of that charged me almost what the Audi dealer had quoted. And, lastly I compared to other service provided to an A4, and yet I was charged more than 50% more. In my mind the service was incomplete and not commensurate with the charge. Bad karma. I will never return or recommend the service.

I really can't say enough about how amazing Ben Nielsen and his entire team over at skyline have…read morebeen to me and to my family. My Audi Q7 broke down last week and was inoperable for six days. Ben took my call and kept me calm and focused while we tried to figure out what exactly was going on with my suv. After a few minutes on the phone we thought it was best to have it towed to the nearest shop a few miles away (by the way, this was an evening/after hours call). Ben helped get me a tow and offered to send me a car to be driven home. I opted to walk down the street to a local restaurant to take advantage of my stranded situation (that's an entirely different story). Back to my review. The next morning the Nielsen team helped me understand what was going on with my suv, the options available to me, and provided a detailed break down of the costs associated with the five years of neglect and work needed to be sone to my suv. The number was a big number but there is a cost associated with having skilled technicians on staff to do the work and do it right. I was ok with this and they were kind enough to work with me on the price. Through the entire process, Ben and his team kept me in the loop at all stages of the service, until my car suv was ready for pick up. I recommend anyone looking for a hard-working, honest team to service your car or SUV to look no further than Ben Nielsen at any of his locations. My wife and I often use one of their locations in Alexandria on Colvin street because it's closer to home, but when my Audi broke down, skyline became the best option. There's no financial incentive for me to give this review only the gratitude, gratefulness, and my overall desire to thank the team for what they did. Thank you Ben and the Skyline team!

I don't write reviews, but today I feel I have to. I have taken my 2004 Jeep Grand Cherokee to Ben…read moreNielsen Skyline Automotive for several years. Sometimes the work is fine and sometimes its not. Too often I drive out with a new problem that I did not have before. A year ago this happened with the Steering Gear Box, which started making a grinding noise as soon as I left the lot. I had to bring it back and pay for a new one. Today, I brought it in for a few minor issues and an inspection and oil change. I also asked them to look at the rear end because I was sometimes experiencing a light "clunk" when I would drive over bumps. They told me the rear differential was making that noise. It seemed odd to me that the rear differential would be the cause. So I told them it was not a big enough issue at the moment to justify $3,000 for a new rear differential. I drove it home and - voila - the rear differential is now making a grinding noise (it was not before). The clunk is still there, but that is not on them. I am not going back because I never know if I am going to drive out with more problems than I came in with.

No nonsense shop, tight crew and good communication. Made a mistake on time of finished work but…read morestill 5 stars should say enough

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I went In for an oil change and my car came back with a dent. As they clearly did not use the lift…read moreproperly. Finally, they tried telling me that my lugnets were swollen and they couldn't do the tires. But when I got home I was able to do so in twenty minutes.

I've come here three years in a row for inspections and they are affordable and fair! Their…read morecommunication isn't the best though- they said they'd have my car finished by the end of the day and the shop said it closed at 3pm and my car wasn't ready until 6:45pm which was a little frustrating to have to wait that long.

I will miss this place . Provided me with service many years for various vehicles. Ryan thank you…read morefor all your help. I hope you and the rest of the team see many more blessings your way.

Joyce motors has been a fixture in Clarendon for as long as I've had a car. I trust them with my…read morecars and would absolutely recommend them for any work you need done. They have reasonable rates and are happy to talk you through the work.

I came in for a quick oil change knowing I really needed one. All of the technicians who helped me…read moreout were very friendly and helpful. They answered all of my questions and they were extremely knowledgeable and efficient! I was in and out pretty quickly even though I ended up getting my radiator serviced, too. Big thank you to Ricky, Byron, Nile and Brandon! & Christian was the absolute best for taking care of my car!

Not all instant oil change places are the same. This location is awesome. All the employees were…read moreworking hard when I came and worked as a team. No awkward miscommunication between techs like I have experienced at other locations. The techs talked me through everything and didn't try to pressure me on upsells. I am definitely going to be a loyal customer. 15 mins for oil change and radiator flush, can't beat that. Best value especially with all the coupons.

I came to get a safety inspection which I failed. The inspector did not mark my sticker so I…read morereceived a ticket for it. I had to return twice because he wasn't around to fix it. I didn't notice until later that he marked it as failed for days before my actual inspection was done, which gives me less time to fix the issues. There was 0 accountability or care for their mistakes. Overall just very disappointed with the lack of professionalism, procedure and attitude. 0/5

Great local car repair shop! We always get our oil changes here, as well as other repairs, and…read moreconsistently get great and efficient service at a reasonable price. Today I ran over a nail and my tire indicator light came on. I went to a repair shop closer to where I was, and they wouldn't even look at it, and told me I had to make an appointment. I turned around to drive back home and instead called Metro Motor, and they said come on over and we will take care of it for you! They fixed it immediately and sent me on my way! I really appreciate service manager Will A. Thank you!

Was able to get an appointment to do my emissions test the day after I called. In and out in just…read morea few hrs. Staff very helpful and friendly!!

I have been a frequent guest here since 2021 with multiple different cars of both Japanese and Euro…read morebrands. I've always been treated well, and while the pricing isn't the cheapest, I don't think it is unreasonable for the neighborhood they are in, and the brands they service. I have been comfortable knowing that there aren't shenanigans going on here. I like the inspection report that lists all major areas of my cars and if there is a recommended action. I also like that when I speak to Lucas, he ballparks when I need things done in case I want to spread out preventative maintenance. I've since left the region, but I do still visit a few times a year, and work in my service visits while I'm in town. That's probably the biggest endorsement I can give.