They are amazing family owned business! Highly recommended from my tailor and did fantastic job.

I'm very unhappy with both the service and the customer service. I brought in a brand-new, expensive pair of white formal pants to be dry-cleaned and shortened. When I received them back, the pants were no longer white--they had a pinkish, off-white color. When I brought this to the owner's attention, they refused to take responsibility for the damage. This was very disappointing, especially since the pants were new and entrusted to them for professional care. read more

The owners at metro are great, they were able to get the stain off my husband suit and they also cleaned and pressed a few dress shirts for us. the process was easy, and the pick up was in and out - quick and simple! thanks. read more

Great service and fair prices! Needed to get my suit cleaned & pressed for an event and landed in here. Definitely will be coming back! TY Chin! read more

I was new in the area and looking for a local dry cleaner but I needed my stuff next day so I looked up some went to the on the was closest by my house and they said they can't do next day and sent me to metro cleaners which I have been coming to for over 6 months now Always greeted with a smile when I come in and always do an amazing job with my clothes and if I do need certain clothes next day they are always very accommodating thanks for everything you guys do! read more

They are very good and take great care of the customers. That's my best place to go for any of the dry cleaning clothes. Reasonable price and fast! read more

I love this place. I was going elsewhere but they didn't do a great job so I went here instead. It was recommended by my mom. They do such a great job. I take all my cleaning and alterations here. Will be a long time client. The value is great. read more

My family and I love the service here! They are always so timely and professional. When we need help with alterations or have a tough stain from our kids, they always know just what to do. They help us look our best at all times. What a wonderful little gem we stumbled upon. A great value for even greater results. Would recommend to anyone. read more

I had. Some baby jackets from my girls and wanted to have my granddaughter wear them they were really stained and he worked magic And super friendly. Very professional read more

I've been using them for 3 years now. When the original owners decided to retire I thought I was going to have to find a new dry cleaner. Not the case here, the new owners are awesome, they do a great job with minimal changes. read more

I have been going to Metro cleaners for over 25 years. I was in shock when the Wong's retired. They were amazing people! Over the years I have sent so many friends and family to support them. Today the male, possibly the owner that was working was super rude and basically called me a liar. I've been to the location at least 3 times since the new owners took over, always dealing with a female. The first time the male owner was in the background and the female owner welcomed me and was very kind. It seemed like they had just taken over. I trusted them with my items and didn't bother looking at my clothes when it was given to me. I've never had to inspect my clothes after dry cleaning. I didn't have an issue with any of the items I took to clean there until this weekend. I went to wear a faux leather skirt that I still had in the dry cleaning bag. It had been a few months but everything was left as they gave it to me. It had gross sticky stuff on the skirt and I wasn't able to wear it, which was disappointing. It wasn't super horrible but I noticed it. I took the skirt and another item to the cleaners today and explained the situation, thinking they would try to make it right. The person working who might be the owner, couldn't find me in the system so he tells me I didn't get it cleaned there. He gave me an attitude and said he has never seen me therefore I've never been to Metro Cleaners. Amazing logic Mr. Chin who wrote "I appreciate all of the long time customers and look forward to welcoming and building relationships." on this Yelp intro. How I'm I suppose to know who in your business dropped the ball and didn't add me. He was frustrated maybe even misspelled my name. I think I would remember a place if I've been going to for over 25 YEARS! I told him I was offended by his remarks because I have no reason to lie. If he wanted to charge me for the item because it's been so long, I would have understood and paid for my item to be cleaned. ZERO customer service skills by this person, he was going to clean it but kept telling me I got it cleaned somewhere else. I gave him the opportunity to apologize but he kept telling me I haven't been there because he would know. He could care less that I was offended and that he called me a liar, At that point, I no longer trusted him with my business. I took my items and left super appalled by his attitude toward a person who wanted to given them another chance. I will never do business with them and will inform my friend and family to stop support this location. It's a shame that such bad business owners had to take over a much loved location for all of us. See you NEVER Metro Cleaners read more

I love this place, as I have discovered most of dry cleaners in the area and I could say that this place does their job perfectly! And the new owners are great please keep up such a great service in the area, very much needed read more

Been using this dry cleaner for about a year. They are timely in providing their service and friendly and professional. They most recently assisted me with a pair of pants that needed hemming and provided those at no extra cost. I will continue to use them I by weekly basis. Check them out. We need to keep small business alive! read more

This is my go to spot for dry cleaning. The owners are friendly. Well priced. They have my clothes ready when they say they will.

Very reasonable pricing and informative on what services needed to be complete for my two pieces I dropped off.

Can't recommend them enough! Services are professional, kind, timely, and always well done. Thank you for your great work!

Ruined my Brand new Philip Plein black jeans. Totally bleached them out. Do not recommend this place. read more

Metro Cleaners - Dry Cleaning Near Me - Santa Ana, California

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I would give you zero stars if I could. I brought my brand new puffer jacket which costs $1.500, they totally ruined it!!!!! I wore my jacket once and now it's unusable! There are blue stains all over my white jacket!! I hope you can fix the issue if not, I will claim the cost of my jacket. You shouldn't run a business that you don't even have basic knowledge about!!! read more

I work for a high end luxury retail boutique, and this place has never failed to go beyond my expectations. My clothes are always clean, and I don't know why some of the other reviewers have left a bad review. My dress shirts and suits have never been damaged, lost or not cleaned on time like some of the reviews says. BRING your clothes here if you want clean clothes done on time! I have been to many dry cleaners in the area and all have disappointed me until I came to this place! Read my other reviews to see that I leave a bad review if the place deserves it. This place is amazing and the best in the area! read more

I've been coming here for a while, and I really like it. I have tried so many other places intermittently, but end up coming back here. I have used it a lot for the 1 day service (Friday and Saturday night outfit ). I also get my work clothes altered here, always satisfied. read more

Reasonable price with high quality work. My husband recommended to go here and I thought why do I need to go far if we have so many cleaners near home. So took quite time to get here because tried many many cleaners. Other cleaners was okay but over price compare to their work. I was keep comparing without satisfaction. Finally came here and I'm satisfied with care of all my cashmere and silk clothes. They are very professional! read more

I have been coming to this place for a while now, even though I live in a community apartment where they offer dry cleaning service but I still choose to come to this place instead. Great service, reasonable price and you can pick up your items a day after you dropped them off. read more

Mr. Wong and his wife run a great business here. Super friendly and fast! I've gotten pants hemmed here, a queen sized comforter cleaned, several silk blouses, men's shirts all taken care of here. Never disappointed with the service. Cheapest around for getting comforters cleaned too. They even cleaned my huge area rug for only $40! Btw, $10 minimum for Credit Cards. There is a Wells Fargo in the same lot if you need it. Shirts cost about $3 each, pants are $8 I think. read more

Excellent dry cleaners. Fast and professional service. They have the best prices of any dry cleaners and offer next day service if tot like. Mr and Mrs Wong are so friendly. I highly recommend this place and tell all my family and friends about them. Simply the best! read more

This review is long overdue. I have taken all of my daughters high school dance dresses (5 dresses) and other items here to be altered-taken in or hemmed. Each one has turned out exactly as requested for half of what I was quoted at another cleaner down the street! They turned them around within just few days as well. I am taking her final prom dress and her graduation dress for alterations this week as well! Excellent work. read more

Been going here for 10 years. Great people. Great service. They always work well with any time frame you need stuff back to you

I believe I've have been a weekly customer of Metro Cleaners for over 20 years. Over the years we've had just about everything done that a cleaners can do. It's always been done professionally, quickly and economically. We have had items tailored, big items cleaned, leather restored... the list goes farther than my memory. I have been very pleased with the service here and so have my friends. read more

I really appreciate the excellent work that the owner does. I take clothing in to be altered and I am always very happy with the results. I have never found anyone this good in Orange County. Their prices are very reasonable too. I highly recommend this place. read more

I have been coming here for years. Wonderful couple that manage this cleaners, efficient, professional and always helpful if I have a problem or need alterations. read more

I work at South Coast and have been coming here for years. This is my go to cleaners and I send most of my co-workers here too. They are consistent and reliable. They have great hours for people who have to work. The owners are really nice. read more

Good prices Convenient location with ample parking. Quality service. I've had suits, shirts and pants all cleaned here and I have been happy with the results so far. They also hemmed a pair of pants for me and did a great job. Their racks are always full so it would appear that plenty of people put their faith in Metro Cleaners, and I'm one of them! read more

Tiny hole in the wall...with one guy running the counter. But, they're close to my house, so I gave them a shot. Since this is my first try here, iI'll see how they do. read more

The people working at Metro Cleaners are always really nice, the prices are good, and their hours are great. They're open until 7pm on weekdays and until 6 on Saturdays, which is fantastic - even with my long work hours I could usually make it there to pick up my clothes on time. My issue is that sometimes they just didn't do that great of a job cleaning my clothes. Half the time everything would come out fine, but the other half the time I'd get pieces back that were still wrinkly, were smelly or had food crust or other dirt that should come off right away with even the most minimal cleaning, or had wonky creases ironed in. Time to find a new dry cleaner. read more

This place is exactly what I want in a dry cleaner. They are the cleanest I've seen. They are professional and really appreciate your business. They have a quick turnaround also. They can even dry clean and have things back the same day. Great job with alternations. The place in the mall quoted me $34 for a simple dress hem and Metro Cleaner did it for $8!!! The problem with dry cleaners in OC is they think they can just charge an arm and leg and get away with it. Metro Cleaner is actually reasonable with their prices and do just as good, if not better job than, any where else. I'm not affiliated with them at all, I just found them because it's close to my work and have been going for almost 5 years. Btw one of the reviewers said this place is a hole in the wall... it's not at all (he must have the wrong place). read more

love this place! I have been going here since I moved here almost two years ago, no complaints at all. The man and woman who own the place are very sweet, and so is the younger woman who works at the front. thank you guys! read more

Disappointed, tried this cleaners because it's close to home. I was charged of course then I look at my blouses and one was turned into a different color. I was offered a credit but what for not coming back there! read more

I have been using Metro Cleaners for over two years largely out of convenience. I lived in NYC for years and have always tried to patronize my neighborhood vendors --but enough is enough! About 85% of the times I pick up my laundry my clothes are still dirty. This past week, after having a skirt recleaned a second time, a new stain appeared that had not been there at drop off! The girl who works there even admitted that for some reasons my clothes never get clean ...but offered nothing in terms of recourse. If you do use this facility I highly recommend scouring your clothes to make sure they are clean before bringing anything home. Good luck! read more

Found our new favorite dry cleaners. Close to home, reasonably priced, and great customer service. Great job on the clothing as well.

Best dry cleaner I have had in over 25years. Great price. They get things right every time. Friendly & helpful. I found them originally cuz I was looking high & low for a great & affordable tailor for alteration of my cloths. After a lot of looking & bad experiences I finally found the right place. Mr wongs work is great. Follows my requests perfectly & the quality & details are great & you can't beat the price. read more

They ripped holes in my sleeves on 6 out of 20 shirts and refused to repair them with out charging me extra, any reimbursement for replacing the shirts was out of the question. I want to warn others to make sure to check all clothing before and after picking them up, because they don't seem to take good care of your clothes or their customers. read more

Metro Cleaners - A few of my ripped and ruined shirts - Dry Cleaning Near Me - Santa Ana, California