I brought in a white dress I wore at my wedding reception two years ago that was stained badly with…read moremakeup and fake tanner. It had been a year before I realized the staining and then another few months before I could take it in. I tried taking it to another cleaner in Newport who said it would cost $750 to clean and they weren't even sure they could get the stains out. I left and came here and they were able to get EVERY set in stain out for ~$35. My jaw dropped when I saw how clean it was - they made a badly stained dress look brand new. Forever grateful to these folks for restoring a dress with amazing wedding day memories. The staff were so kind and helpful too. Not enough great things to say about this place.

Quick turnaround for a great price!…read more I went in for a bridesmaids dress strap alteration and the price was significantly lower than anywhere else.

Received a blouse they had cleaned that came back damaged ~ holes in the fabric. Immediately…read moreshowed it to Arnold who said it would go to alterations to be repaired, and apologized. No ticket was given. Returned to pick up the blouse and the young boy couldn't find the blouse in the system. He admitted it wasn't placed in the system. I described several times the article of clothing in detail. He said Arnold was on vacation, so he called a woman. It was evident by how described the article of clothing he wasn't listening to me. She finally figured it out, and said the blouse was old and couldn't be repaired. This was a lie. I had just bought it. This company is disorganized, with slow delivery (one week), does not communicate with the customer when an update about an item occurs and lacks integrity by attempting to blame the customer for their article of clothing ~ Ralph Lauren blouse in excellent condition. If they had the courage they would call me and apologize and compensate for the cleaning, since THEY CAUSED THE DAMAGE. Be accountable. It's easier to keep an existing customer. Word gets around. STAY AWAY FROM THIS CLEANER. I have moved on and suggest everyone do the same. Note: If it's not easy for them and they make mistakes they beat the customers up and blame them and their article of clothing. This could have been handled in a much easier, friendlier fashion.

Sarah and Vinny are both so kind and do great work! After someone washed my ami ami cardigan on…read moreaccident I decided to let these people handle such precious items. I always get them back like how I bought them!

Great service. Went above and beyond to repair a jacket for me. Did an excellent job and didn't…read morecharge extra, even though it required much more work. Also do a great job cleaning. Fast and efficient.

The guy was rude. The hemming on my pants looks so off. Just looks like it's folded inwards? Never…read moreagain.

Great service and great people. Glad I found them. I love to support local businesses that…read moreprovide quality work and great service.

I'm blown away by the customer service, professionalism and quality of service. To my surprise,…read moreit's unbelievably affordable. High-end service with beyond affordable prices could not believe it. In the heart of Orange County. SUPPORT LOCAL BUSINESSES

This was my first time going to this cleaner, they are now called Sky Cleaners. I got 2 suits and a…read moreblazer dry cleaned and it was not super expensive. Overall, they did a great job especially for the price point! I have gone to a few cleaners before that overcharge but this one was worth it. Definitely check them out.

Highly recommend . They are are a top notch dry cleaner. Love their pick up and drop off service…read more Very responsive on text/email. Prices are competitive. And they're right next to my fave Starbucks when I need a drop off. Win win!

I have had some items that I did not have full expectations to have fully cleaned, due to old or…read moredeep stains. From hats to shoes and everything else in between. They were able to completely clean those items, I was very impressed with the results. This is a family run business and they treat their customers like family. Love this place!

Have been using Hamilton for many, many years. Everything from a single item for cleaning to…read moresignificant repairs of old and delicate items with big sentimental value, including an expensive wedding dress. Jaye and her team always deliver exceptional quality, always charge fair rates, and always deliver on time. They serve the community with high integrity and genuine care.

Employees are very nice. Except big lady with tattoos very rude. Never say hi . Anyway I'm not go…read moreback. So I can go somewhere that nice customer service

All I can say is WOW at how awful the customer service is at this location. I truly believe…read morekindness goes a long way, and I always come in with a smile, greet staff politely, and say thank you, basic courtesy. Unfortunately, the woman with black hair and tattoos on her hands has been consistently rude and unwelcoming. There is never a greeting or acknowledgment, only "phone number".. and when I say thank you after receiving my items, she simply walks away without responding. This has happened during my last five visits. While my clothes come out fine, the level of customer service is unacceptable. It's disappointing to see a company tolerate behavior like this. I would much rather pay more somewhere else and be treated with basic respect and professionalism.

Very good staff . Always professional We travel 20 mins to…read morecome here I brought my gown that I wore go my sons wedding and the staff and tailor were so helpful Luce is always upbeat and helped with getting all the cloths of the wedding Laundry and dry cleaning perfectly done . First class service Francesco the tailor is good too.

I dropped off 20 pieces of clothing and was charged $488 for dry cleaning. I was completely shocked…read moreby the total. The explanation I received was that many of my dress shirts were designer brands, so they required "extra care" and were charged at a premium price. These were standard dress shirts that simply happened to have designer labels. There was nothing unusual about them that justified such excessive charges. I was never clearly informed that every designer item would incur a significantly higher fee. When I called to express my concerns, the owner offered me a 10% discount on a future visit. After being charged $488 for only 20 pieces of clothing, a future discount was not a meaningful solution. Why would I return after this experience? I strongly recommend that anyone considering this business ask for a detailed price estimate before leaving any clothing, especially if you own designer brands. In my opinion, the pricing was unreasonable, and I left feeling completely overcharged. I will not be returning.

I feel like Kona Cleaners offers a great value for alterations. I got an evening formal dress…read morealtered & pressed for $50. Granted, it might take them 2.5weeks to get it done. Still, I'd wait for good quality at the right price. Another boutique alterations might have cost $70-85. There is 1 man running all the alterations. This place serves a lot of Newport Beach + Costa Mesa, so it makes sense while things take a while. I'd come again for alterations or dry cleaning.

PLEASE SEE PHOTOS If I could give negative stars, I would. This experience with Kona has been…read morebeyond awful. Took a bed skirt in for cleaning. With the help of an associate stains were marked with the red tape & every inch of bed skirt checked. It was returned with ALL the stains AND torn. NO effort to mediate the damage because: BEWARE "a release for damages" I signed. The release does not cover GROSS NEGLIGENCE according to our legal counsel which is what occurred. The Manager Oscar couldn't have been less helpful, no excuse other than "you signed release". Nightmare experience. Terrible service & awful workmanship under the guise of: "we send out bed skirts - we didn't do it here". STAY AWAY!!! PLEASE SEE PHOTOS

Sam and Alicia took incredible care with dry cleaning and preserving my wedding dress. They are…read moreboth such wonderful people and Sam went above and beyond communicating with me on how the cleaning process was progressing--sent me a video over text to show me how the dress looked after its first pass. My dress was made entirely of embroidered and sequined lace and 5 layers of tulle with a satin underskirt. The bodice was boned and cups were molded, and neckline was crafted with illusion lace embroidered with custom sequined flowers. The train and the veil were both cathedral length, made of the same embroidered lace material. This is typically one of the most delicate and complicated wedding dresses to clean and preserve, and I am absolutely thrilled with the level of service and care that Key Cleaners provided. My husband and I called several other dry cleaners in the south OC area before we decided to take it here. Sam and his team did a phenomenal job preserving my dress and veil and treated us like we were old family friends. We will definitely be making a special trip from Irvine to come back here for other dry cleaning needs Pricing and attention to detail cannot be beat! Thank you so much Sam, I couldn't be happier with how my wedding dress turned out

First-time visit and very disappointed. I went to this…read morebusiness for the first time and was shocked to see the owner willingly giving a $10 discount to a woman who came in dressed very provocatively. At the same time, I received no discount despite spending well over $100, and the service was noticeably poor. For a place with such high Yelp ratings and "family business," this was extremely disappointing. Definitely not returning.