Just as the other reviews said, David was so kind to talk over my Wifi issues with me on the phone…read moreand he came up with a simple connection solution -- that worked! He knows what he is doing and I heartily recommend him for your Wifi issues.

He ran a line from the router to the garage and put an access point out there, since that's where…read morethe signal used to die. A few weeks later my wife couldn't get her laptop on it and called the cell number he'd left on the fridge. He picked up, walked her through it in about five minutes, no call center. Turned out the laptop was still hanging onto the old network name.

We are a mid-sized construction company. We contacted Telesys IT Services when we needed help with…read moreour IT systems. Our experience with the Telesys team has been outstanding. They came into our office, quickly determined what needed to be done, and then got busy bringing our IT systems up-to-speed. They made what seemed overwhelming to us at the time become stress free and seamless. Now that our IT systems are in place, the Telesys team continues to be responsive to our ongoing needs. They address any questions or concerns we have in a clear, informative way. They respond to our requests efficiently and effectively. And, they are always willing to go the extra mile to make sure everything is operating smoothly. The Telesys team is not only expert at what they do, but they do it all with a smile. Their commitment to customer service is obvious in the quality of service they provide, their friendliness, and their forthrightness in earning their clients' trust.

We recently completely upgraded our phone system using Telesys. Their suggestions and quick…read morereplacement of our old system made for a painless transition. We are very happy with the job. No down time. Bob Lay

If you are looking for SJS Communications for your Telephone needs such as repair or service,…read moreplease contact us as Jamie has passed. Jamie rented office space from us prior to his departure to be with his heavenly father in the ultimate kingdom. Executive Telephony Solutions 817-329-5521

From the owner: SJS Communications, LLC. was founded on the firm conviction that we would provide superior service…read moreto clients over and above that which was otherwise being provided in our industry. We still stand by that conviction today. SJS was established in 2006 with one technician in the field. We now employ eight highly qualified, certified field technicians providing full-time servicing to our clients with two additional in-house technicians providing remote programming changes and emergency dispatch as required for major outages. Because we do not use contractors, we are able to provide our clients with a much higher standard of care to handle all their concerns and can do so at very competitive rates. Our customer retention speaks volumes about our ability to provide this superior service to our clients. Our customer representatives consistently reach out to our clients to make sure their needs are being met and that they are satisfied with our services.

Nobody greets you when you come in. Associate actually frowned at us. Waited an hour for help and…read morehad to come back a second time because they didn't change the Sim card to make my new phone ring.

Great customer service! Nora and Adrian were extremely…read morehelpful! Always engaging between all of their customers. If ever needed will definitely come back to this location!

I am SO incredibly grateful for Storm and Adam! Another store told me that they couldn't help me…read morewith backing up data and that I would just have to get a new phone and that they didn't have the color of phone I wanted in stock and sent me to this store. Not only did they have the color I wanted but said everything total opposite than the first store. They ended up saving me money and answered my many questions more than once without a single moment that made me feel bad for asking. I applaud this team!!

I called this location inquiring whether they had iPhone 15s in store and was told they do by the…read morewoman who answered. When I asked which colors they had, I was told they can't tell me for "security purposes." While that didn't make sense to me, I respected it and went to the store. There was a long, slow-moving line which I expected due to the iPhone drop this week. As I was waiting in line, an employee named Steph was asking everyone what they were in line for. When I said I was there for the new iPhone and asked if she can confirm they have some in stock and what colors, again I was told she can't tell me due to security reasons. I asked if she can at least confirm that they have some in the store so I don't wait in line for nothing. She refused to answer. A little while later, another employee was walking by so I stopped him and asked if they had any 15s in stock. He said no but they can order one. This is ENTIRELY deceptive and atrocious customer service. It's ridiculous to make a long line of people wait under the impression that they have a stock of phones, not to mention the people in line who weren't there for a new phone who also had to wait for the 15 phone shoppers. Who runs a business this way? I can see why these reviews are so bad.

Although it may be a deal to get Frontier, to actually set up an account is such a hassle. We have…read morebeen told we have to show photo ID, sent an email. Now apparently we must talk to over 10 representatives who keep requesting a photo ID to be emailed to THEM. On the phone for over 2.5 hours is crazy and they seem very unorganized and seems like they don't even keep track of how far in the process you've gone. We just keep restarting with a new representative. Also, being told you have to wait 48 hours to confirm your photo ID after every call and then THEY call you almost 4 times a day telling you about the 48 hour wait. Like can y'all get somewhat organized before trying to make customers jump through hoops when we're already trying to get the service.