I've had a great experience with this agency, they always shop my policy to get me better prices, I…read morethink they read the other review because now they have the option of doing everything over the phone and they don't require cash

This place makes me mad! Every time I call and want to do something they tell me I have to go in…read more Like for a quote I have to go in, don't know why they can't tell me a price through the phone, this is so inconvenience if I won't be able to make it in because I work! And if I want to add a car I have to pay $15 for every added car & they only accept cash or money order for added cars! Why the fee? Who knows! And another thing if you want to cancel you need to go in as well. O they don't have emails or don't use it, that's why they want you to go in and do all the paperwork.

Professional & Fast I would like to thanks Đăng, Tiffany…read moreand Billy. They made my life so much easier by helping with my loan. As a first time home buyer, i got nervous and have no clue where to start. They walked me through every single steps and I was be able to close my first home within 3 weeks. I had questions and they had answers for me. Once again, thank you so much Đăng, Tiffany, Billy. You guys are the best

Refinancing couldn't be any easier. Amazing team - Kelly, Ngoc, Hoa, and Billy thank you, thank…read moreyou, thank you! I can't say it enough. I can't believe how fast and easy this whole process was. The team (Kelly, Ngoc, Hoa and Billy) was amazing and very helpful - locking in an incredibly low rate, lower than I even thought could be possible, and helping me save even more on the closing costs. They are incredibly thorough and very efficient - answering every question, walking through the details, and keeping me well informed along the way. It was just so seamless and fast, but most importantly, I'm very happy about all they've helped me to save with a lower rate. Highly recommended! I will definitely be using your services again in the future for my next purchase.

Eric was fantastic. Great communication throughout the process. Clear about pricing. Would highly…read morerecommend, and will be using Blue Ribbon cleaning again for any needs!

Eric was punctual, efficient and did a beautiful job making our carpets look like new! Pricing was…read morereasonable.

Roberts-Martinez Funeral Home did a wonderful job working with our family on such an important and…read morepersonal decision of ensuring all the planning took place the way we desired. The staff was incredibly kind and professional. You can tell they genuinely cared and were so patient with us. We absolutely felt their warmth. I especially am grateful for Hector and the time he took to work with us. Hector did a wonderful job communicating, was honest, and overall just helped us during a very overwhelming and difficult time. Hector is a warm, experienced, and kind individual and I would highly recommend him to anyone who needs these services. You will be taking care of at Roberts-Martinez Funeral Home.

These people are great at their jobs!!!!…read more Dawn is my absolute favorite to work with she always is there for any questions I need or anything I need at all!!! I can't remember how many times I have called with help on insurance and house insurance stress and they are always there to help me and take care of everything I need!!! I just received a great bundle gift from them and it's so awesome to get free mugs and merchandise of the company that helps me out so much!!!! Thanks guys!! I'm rocking my shirt today!!!!

Cindy is the one who helped me , it's sweet relief having someone help you find an affordable…read moreinsurance with good coverage . Thank you Cindy for serving us !

When you need them, they are right on it! What I love about this team is that they explain things…read moreand they don't make you feel stupid because you did not know it. Thank you, guys! You are the best!

Excellent service today in Grapevine from Christian, Mike and Nathan. We worked together to clean…read moreout our Mothers garage full of trash for over25 years!! We highly recommend. 5 stars

Excellent service, pricing, and extremely helpful. The team cleared a large office space. Excellent…read morecommunication and fair pricing

Were I you, I'd ignore prior reviews. Everyone here was a consummate professional and helped me to…read moretheir best extent during my family and I's time of need. They were understanding, and helped us with every request, as well as offering a price that did not break our wallet. I'm much happier knowing my uncle now rests here.

My sister and I went to make funeral arrangements for our mother. I have never been to any funeral…read morehome where I was treated as badly as I was at this funeral home. I feel like Monty Roberts is an arrogant, condescending and rude man. We were basically TOLD what we wanted, he talks nonstop and talks over you. We were requesting a different casket from the one he wanted us to purchase and were taken to a "warehouse" offsite to look at caskets because he has none on display at the funeral home. When we got to the warehouse, he brought no one to help him show the caskets to us. He told us he couldn't help us much because he had a bad back. All the caskets were crammed into a corner standing on their ends. My sister and I had to literally move the caskets out by ourselves to look at them. He had no keys available to open many of them so we could see inside once we pulled them out. Nearly every single casket we looked at had dents, chips, gouges or scrapes on them and he told us he would try to repair them by buffing and spraying lacquer on them. He then tried to offer one for free if we would just settle on it. He constantly told us we would be paying much more for the same thing if we had used another funeral home that we had originally picked. He slandered this other funeral home relentlessly to us. My mother's funeral was prepaid and the money in trust at a bank. After telling me that was no problem, that he would just file with the trust for payment, he reneged on that and wanted me to Write him a check up front and if I chose to have him file for the money, he was going to charge me an extra $1015 for doing it. After it appeared to him that I was going to move my mother to another funeral home, he backtracked on that deal. After being there trying making arrangements for several hours, we picked a casket because by that time we were totally worn out. He had my mother's body and had already gotten her embalmed and was very strict about the time we would be allowed to see her once she was prepared for viewing. He would only allow us a half hour prior to the viewing to check her out. We left there feeling totally frustrated and feeling like we had let our mother down. The next morning Monty called me and told me the money wasn't in the trust as I told him, (it was) and that I would need to come write him a check for the total amount of her service. I told him I would pay him for the embalming and transportation of her body to his funeral home but I would be sending someone to pick her up as I didn't want him to do the funeral. I contacted the receiving funeral home, signed paperwork to authorize transfer of her body and they went to get her. When they arrived, Monty refused to release her body and told them he didn't have time. This is what the man picking my mother up told the funeral director where my mom was to be moved to. The funeral director called the police to come out and force him to release my mother's body to the new funeral home. After she was picked up, he kept texting me and basically calling me a liar and berating me for moving her. I would not recommend him or his services to anyone, much less their mother or loved one. He seems to attempt to TELL YOU WHAT YOU WANT and gets aggravated when you try to deviate from that. I don't feel he should even be in the business of handling such delicate and emotional situations. There is much more that I could write but will not as I am beyond angry. I will say if you want a decent funeral home and care, this is NOT the one you want to go to. He claims to be less expensive than any other funeral home because he is a "Christian " and doesn't believe in gouging people. I don't feel that offering cheap, messed up products during a time of great sorrow is appropriate nor do I feel I should have to go to a warehouse and rummage though damaged caskets for my mother is appropriate either. Lesson learned. You get what you pay for!!