I have not been very happy with this office recently. I have been with them since moving to Texas 4…read moreyears ago and haven't really had a need to communicate with them much until recently. Response time is delayed, they don't follow through with requests and now that I have switched agents, I can see that they didn't upload necessary documentation to my account that impacted my coverage. I'm happy to have switched agents and caution you to rethink going with this office for your State Farm needs.

I have been a customer of Amanda Varner - State Farm for over 15 years. They are the best…read moreinsurance company that I have had over the past 40 years. They insurance my house, autos, RV's. They are very helpful and when I have had claims, they were very pro active. The last two claims I had were on my home for hail damage and my 5th Wheel roof for tear in the roof. There claims group were quick to get an adjuster to my house and RV and the money was received within days after the adjuster made the claim. As for customer service, all I have to do it give them a call or email about an issue and they communicate there actions and perform the work without a hitch. Highly recommended.

We set up our car and home insurance policies with Mr. Spegar's agent, Cole. Cole presented options…read morethat would meet our needs. My husband and are extremely satisfied with the help that we received, and highly recommend this agency to represent you, too! DW

Garrett has been our agent for over ten years and I can't imagine using another agent. We've always…read moreappreciated his responsiveness and genuine concern for our family and property. He's seen us through a burglary, car accidents, and a burst pipe that caused significant damage. He always jumps into action and gets our claims processed fast and without any extra hassle. I can't recommend his office enough!

I was able to talk to Ray today and get insurance on my home and auto. It's such a good feeling to…read morehave someone I can actually reach out to and have things handled instantly! He took the time to ensure all my needs were met, as well as help teach me a little bit of the process so that I can understand better.

From the owner: Sublime Choice Insurance is made of Insurance Advisors, not just Insurance Agents. We help you…read moredetermine the right insurance to provide the best protection for you, your family, and your life.

After my previous review was posted and I sent the review along with a request via email to have my…read morecase escalated, I got responses from Goosehead by email (about a 3-day turnaround) and on Yelp (several days after I received the email response). Arnolfo Rico (a service manager) was assigned to my case and helped, beautifully I might add, to resolve my long-standing issues. I was issued a $50 refund and everything I needed to have done back at the end of April was resolved in full (at this point in time) as of June 28, almost a two month turnaround. In summary: Had the account initially been set up in my name, rather than my wife's name, I suspect that I would have had 0 issues with getting all this set up. Also, in regard to definitions of responsibilities of the different positions Goosehead employs to handle client policies, I think it would be very beneficial, especially for new clients to know where they need to take their needs. I can not determine at this point whether this was my shortfall or if the company doesn't make this information as available as it needs to be when in situations such as mine. In my experience, agents (Luke) are responsible for finding competitive insurance rates when setting up a new account or when the term of the current premium is about to expire so that clients pay the lowest rates possible. Service staff (like Arnolfo) handle any changes or adjustments that need to be made to policies once they've been set up). Hope this helps y'all and thanks to Goosehead for helping me to resolve this frustrating situation.

HORRIBLE EXPERIENCE! Others posted and I should have believed it. They are responsive until the…read moresecond you sign on and pay your premium and then forget it, you will spends days on end trying to reach someone again.

Logan was great and made the process very simple to switch our home and auto insurance.read more

Logan at the office made my move to Texas that more easier! HE followed up with me today while I…read morewas driving (for four days) to get to Texas. It was one less thing I had to do and he reached out, that gesture to take the step to reach out to help me in so many ways and made me feel and for that I will always refer people to Logan.

Justin- you left a voicemail today. Thank you. That you…read morebelieve that you were in constant contact sounds nice. Appreciate the sentiment. The extra fess and how hard I worked to get the information needed to maintain the rates and fees, is what we signed up with you to do. Appreciate the fact that Jennifer was available. Only kept auto policy with you because it did not cost me $100 to have you rewrite the policy. And they did not raise rates. The home policy increased 25% and you put them on AUTO renew. No thank you! Big favor. Unless we pushed back we would have been out $250. No thank you. Funny how my fee to join your group is not enough to get the service for free. Your rating is well deserved. Perhaps you will work well with those who remain,

Best. Insurance. Agent. EEEEEVER…read more With apologies to the great philosopher Rick Stacy - "If you aren't doing business with Justin, you're burning money!" Seriously, the quality of service you receive with this guy is amazing. He's masterful at setting expectations and keeping in touch. He doesn't take you for granted, regardless of whether or not you've been a customer for five minutes or five years. Way to go, JW!

Don't bother contacting this company. Beverly Foley is completely unprofessional and you'd be…read morebetter served getting a quote elsewhere. She came back with stupid high prices trying to pad her pockets and got mad at me for not telling her what I pay in advance and accused me of wasting her time. I'm pretty sure I don't have to tell you what I'm paying to get a quote and you have no reason to send me an email getting upset with me. Unacceptable and very poor business woman. It's very easy to come to the table when you know where you have to be. Coming to the table with your best foot forward is how you earn business. Best not pad your pockets too much Beverly.

From the owner: Texas Independent Home & Auto Insurance is your "Neighborhood Insurance Agency". We specialize in…read moreHome, Auto, Renters, Boat, RV and Motorcycle insurance. We represent Multiple National Insurance companies and can provide Multiple Quotes for you with only one phone call. Call today to get your Quotes. We are delivering solutions for what matters to you.

I recently received a quote for life insurance and was very impressed by the easy to understand…read moreeyes that it was explained to me. They gave me options that work for me now and as my financial situation changes over the coming years. Love this office!

Working with Russell is everything you would like your agent to be. His office is kind, caring and…read morealways there for you, whatever your insurance needs are! I recommend Russell and his team for all your insurance needs.

If I could give 0 stars I would.. HORRIBLE.... Charging $500 a month for LIABILITY insurance…read more... Trying to take advantage of people.... I seriously cannot stress to you more DO NOT GET INSURANCE THROUGH PROGRESSIVE. I called to get the price lowered only for them to tell me they have to up the price because my boyfriend lives with me now...... it's fucking car insurance. THIS COMPANY IS A SCAM!!!

Jeremy and his staff are extraordinary in education and customer service. I understand why I have…read morethe coverages I have, and that is important to me. He keeps in touch and proactively reaches out to keep my insurance up to date. When I need something it is always taken care of quickly and professionally. I recommend Jeremy to everyone I know. Most of us have saved lots of money too! Jessica