The customer service is exceptional, as Ryan and the team at MSI have kept me updated throughout…read morethis entire process. I'm not much of a person that can be in the phone for follow ups, Ryan has made my communication about my case with MSI via text as I hate being in the phone. He has been very quick in responding to all my questions and or concerns. Overall, my experience with MSI has been outstanding, and I can't wait for my next step with them when the time comes for them assisting me when I purchase my home!

Within 32 minutes of this review, they demanded a retraction of my reviews. They also falsely…read morestated I scammed them because they did $1,000 worth of work already in just 1 month. Mind you, not a single item has been removed from my credit and Equifax and TransUnion won't even accept their dispute letters. I asked for proof of the $1,000 worth of work and he wouldn't send it. Instead told me they were too busy helping other customers to do so all while sending numerous emails arguing with me about my review and gaslighting me stating I scammed them. This company is 100% a scamming company. Look at all of the negative reviews that are hidden beneath hundreds of fake, positive reviews. Ready to start a class action lawsuit. This is a scam. I was given an amazing deal that they would give me a special deal to sign up for credit repair service with a 6 month full refund guarantee. I did the enrollment, but their portal kept screwing up my paperwork. I've had to upload the same paperwork over and over again. I've complained numerous times and nothing would happen. Then I received letters from Equifax and TransUnion stating that they were refusing MSI's dispute letters. After getting another email stating I was missing paperwork that I've submitted numerous times I requested a cancellation.i also stated how the credit bureaus are refusing the letters. They kept trying to keep me from canceling stating that the credit bureaus are just stalling and MSI is an industry leader and can overcome it. I demanded cancellation and they still kept trying to have me stay on. I demanded cancellation and they finally relented. I then requested a refund as they failed to uphold their guarantee and they refused stating I needed to stay on for the full 6 months and pay for 6 months of services. Don't believe all of the fake reviews!

There are countless positives working for Procollect Client Services. I really enjoy our team…read morebuilding events each month. Also our holiday contests really ignites creativity amongst teammate. There are opportunities to learn and grow. Lastly I really love my schedule and convenient commute to work.

The staff was extremely rude, and borderline violent. This place is a scam. These people are…read moreunprofessional, and should not be working. On my credit report it claimed that I owed them money which is not true, I have never lived or even been to Texas. These People need to be investigated and shut down.

If you think there is no hope for your credit, you are WRONG…read more When I turned 30 (in Dec), I came face to face with the reality of how much I neglected my credit in my younger years. Everyone around me is buying houses, getting nice cars, buying nice things - and there I was feeling hopeless and trying to come to terms with how careless I was and feeling like I'll never get the same opportunities as others because of my mistakes. I got denial after denial. Then I started trying to figure out a way to just start paying everyone off - that has to help my score right? Then, hopefully one day, I too could have nice things One day I was scrolling my phone and I came across an ad for a credit repair program. "We can help - don't let bad credit keep you from blah blah blah." I clicked it. Within seconds, I remembered why I never click those things. For the hell of it, I started reading reviews, trying to figure out if anyone has ever truly had a good experience with these people. Nope, just as I had assumed, REAL people had nothing positive to say. "They just take your money, my score never changed." "It's just a money pit, based on empty promises." About 2 pages into the reviews, some random dude posted about his experience with The Phenix Group. No one else was talking about this place. I looked up reviews for TPG and there was not a LOT, however, the ones that were there were GOOD ones. Nothing negative! So, I sent my info. What did I have to lose...if they end up being like everyone else I'll forget it and just move on, continuing to be depressed about my poor credit and the limitations it has brought me. Then came BRIAN QUINN. I'll be honest, during my 1st phone conversation with him, I was waiting for the part where he'd give some bogus spiel, ask for my money and then I'd hang up on him. But this wasn't the case! For once, I felt like I had a chance to get out of this hole I was in. From the start, Brian Q. was brutally honest - advising me that TPG can't help everyone and that once my credit report was reviewed, if he felt that in any way he wouldn't be able to help, he wouldn't go any further with me. Who wouldn't appreciate this honesty?! Now here we are, EXACTLY seven months from when Brian Q. first introduced himself to me via email, and working with him has been one of the best choices I have ever made. The initial deposit was doable and the monthly fee, even more doable. I felt like I was on the right track again and was working with someone who I COULD actually trust to look out for my best interests. Brian Q. has kept it real from day one, explaining to me the reality of how things might go and always taking the time to break things down for me in a way I can understand. He is on top of everything and I mean everything - nothing gets by him. I don't know how he does it. He is always available and is so proficient and timely. The best part is talking to him is just like holding a casual conversation with a friend. He is a genuine guy putting his knowledge of credit towards helping real people in real life situations. Not once have I felt pressured to do something I didn't completely understand or wasn't comfortable with. Brian Q. is "That Credit Dude" that EVERYONE needs as a friend. I was introduced to Brian Q. in Jan of this year (2019) and it's now August and my FICO alone has increased by 100 points. For someone coming from where I was initially, this is AMAZING. It gives me hope! What resonates with me the most is that I was originally, before meeting Brian Q., trying to devise a plan to pay off all my debt collectors. But Brian Q. was quick to tell me right off the bat that doing so wouldn't make a difference and my score wouldn't have magically jumped to great. I would've walked myself right into a bigger, "broker" hole. Thanks to Brian Q. I now see the light at the end of this tunnel. Best part - my program ISN'T EVEN OVER YET. I am so excited to see where this takes me! Working with Brian Q., hands down the best choice I ever made; working with TPG in general, best money I've ever invested.

I really appreciate this company. Working with Joe was unlike any other working relationship I have…read morehad. He is personable, compassionate, and dedicated to getting the best results with his credit repair service. I had some old debt that the collection agencies were not leaving me alone about totaling $12,000. I became unemployed 8 years ago and couldn't pay my bill and when I was able to, the accounts went into collections. My credit had gone up when I paid off my car earlier this year and I was sitting at 695 mid FICO when financing my new car. The dealership told me to clean my credit up and refinance in 6 months. The finance manager knew Joe personally and referred me. He said he was top notch and would get great results. He did just that! My credit got cleaned up and I am sitting at 770 mid FICO score and I just refinanced my car. I just want to thank the team at Phenix Group and Joe for all of your hard work. Thank you for putting up with my incessant calling asking how things were going. After seeing the results, I really didn't need to be so nervous. You guys rock!!!

Do not work with these people…read more I owed $62,760., they collected $34,155.90 and made one settlement for $12, 275.00. They pocketed the rest and still left me with $32,000 in debt and a IRS bill for over$3000.00. DON"T USE THEM!

We also had a terrible experience with this company. We trusted them to negotiate with our…read morecreditors as promised but still had them serving us stuff at our door and ended up filing for bankruptcy. Sent them so much money.

I have had none of the issues seen on previous reviews! They…read morehave been able to remove most of my negative accounts with only 4 remaining. I have had many online "chats" and they have responded to any email or calls I have made. Yes, it has taken more time than I expected so that's why only 4 stars. Disputing through all 3 of the credit agencies is not as easy as some would think. Follow up stinks. Just saying.....

Do NOT waste your money with this service. I needed only one small thing removed from my credit…read morethat was posted erroneously, no follow up or status update after 4 month. Wasted $480 ($120x4 mo). You cannot cancel online or on the app, you have to call which the number give on the site prompts you to participate in some kind of award which sounded sketch/scam. Had to watch a YouTube video to obtain a number to cancel and speak with someone. Dumb. No one even cared on why I wanted to cancel or if my needs were met. Will never use this service again or recommend to anyone.

I heard about this place through a sales group I follow on Facebook (Sales Talk with Sales Pros). I…read morereached out with a couple of questions, and got connected to Cole Alt. He had the answers I needed, and made everything easy to get started. Not only can they help 'you', but if you sell anything that needs to be financed- they could help your clients, too. Check them out, for sure.

I never had any issues with 700 repair . I don't think I would have had a Mercedes CLS are a 8 bed…read moreroom house if I never would have signed up with this company I'm confused on how they write bad comments something is wrong with the coustmers not the program they give u guide lines and steps to fallow plus hold ur hand they don't mislead anyone if u stop maxing out ur cards while in the programs and tell them up front if u have more un paid bills u left off that will show up soon u won't have them to blame ....