I had THE most wonderful stay at Guyers House…read more We got a deal through LivingSocial and paid £30 to upgrade to a superior room (sadly I don't think they offer the upgrade option anymore, as I tried again this year!). The room was a little old fashioned but absolutely beautiful, and very comfortable. The bed was the biggest I've ever slept in. My favourite part of the room was the view into the beautifully kept gardens. We stayed in the middle of November and so it was too cold to go for long walks, but a mosey around the gardens between rain showers was absolutely lovely. We ate in the restaurant one night & had a great meal. I had swordfish with capers & Paul went for the beef fillet - all very well cooked & worth the money. The only problem with the meal was our drinks bill at the end - Paul ordered a glass of wine from the menu which cost £8 and when checking out and paying we were charged £16. He'd been given the wrong one but by that time it was too late not to pay it - ouch! The area is quite quiet but that was exactly what were we looking for. We ventured into Corsham centre on one of the afternoons, it's got a few shops and restaurants and plenty of small town charm. The perfect place for a cosy get away.

I give the hotel grounds and restaurant 5 stars. The rooms were 1 star. The gardens were beautiful…read moreand lovely to stroll after dinner. The staff was amazing, attentive, and polite. The food was amazing, although staying for a week on a business trip I would have enjoyed a little more variety. The room's cleanliness and decor was another matter. The rooms are neither country quaint or shabby chic. They are dirty and outdated. I was appalled by the dust built up into every corner of my room and the old, dirty carpet.

The Angel is the expensive option for staying in Chippenham. It is in the centre of town, opposite…read morethe Bear, which is undergoing refurbishment at the time of writing. the Angel was extensively modernized in 2007, with a modern block of rooms and a gym with pool added. Rooms in the main block are spacious and attractively decorated (we had one of the four poster rooms looking down on the Market Square). Heating was a little erratic in this cold snap. Staff were friendly and helpful, and seemed remarkably young. Food in the restaurant in the evening was of a reasonable standard, priced a little over average for the area, although the breakfast was poor. The "English Breakfast" was sausage, one egg, bacon, beans, mushrooms and hash browns, with toast and coffee. The mushrooms were cold, and the egg was, well, odd. The main lounge is popular for tea and coffee, with various locals as well as guests visiting while we were there.

Stayed here for a week on business. Glad that this was located close to businesses but wish they…read morewere open a little later so I could check them out at the end of a long day of business. The hotel room was comfortable and clean. TV channels were minimal and sometimes would be glitchy.

I arranged a bridal tea for my daughter who was getting married that weekend. Our party included…read morethe bride and groom, my mother, two sisters and niece. The grounds were absolutely breathtaking, I wish we had arrived earlier to see more of them. We were seated for tea in a living room area and eventually were able to order. My sister joined us late, after we had placed out tea orders. When they brought our sandwiches and scones my sister ordered tea for herself. They never brought it. She asked again after flagging down someone. She eventually had to find the kitchen to get her tea. After the trays were dropped off we never saw our server again. Never came to clear the table, give us our bill, refill our teas, it was unbelievable. I was embarrassed that I had set up our tea at this place, with such poor service. And tea was 45 pounds per person, I would expect better service.

Love this cozy and warm feeling at this place. Nice staffs and very helpful. Views are amazing!read more

This is an absolutely stunning place to host a wedding…read more I was lucky enough to be the plus one for my sister who was a bridesmaid in a wedding hosted here. Since her room was the getting ready room, it was huge. There was a beautiful soaking tub with a TV in the bathroom. The shower comes from above and from the sides. There are no elevators or AC, since it is an old building, but they do have fans. They even have dyson hair dryers! That was a wonderful touch. The grounds are gorgeous. I kept hearing that Castle Combe is the most picturesque village in the county (no idea how big the county is). The buildings were very pretty to look at. The bride's family rented out the entire manor. Breakfast was amazing. They do eggs very well and it was nice to know no matter where I sat it was with people from the wedding. The drinks were also superb. The canapes were some of the best bites I had my entire time in the UK and the pate that came with dinner was to-die-for. The wedding itself was outside on the lawn, dinner was in the restaurant and the reception was upstairs. I did not expect that awesome upstairs space. There was a room off to the side that had late night snacks, an outside balcony that was huge to walk out into and then, of course, a bar on top of a room for dancing. This is definitely a picturesque place to spend a vacation. Everyone was super nice and I really enjoyed my stay.

The Manor House is absolutely stunning and the grounds are amazing with a perfectly manicured lawn,…read morelife size chess/checkers, life size Jenga, & cricket. The rooms are a bit pricey and the menu was a little "posh" for my taste but the Castle Inn down the road has a more relaxed menu. I booked a Smart Room that was in the cottages but upon arrival found that what I received wasn't close to the pictures online. The kind girl at the desk explained that the rooms are all different but mine was much smaller than what was advertised and she kindly moved us. The breakfast was phenomenal. They really do their best to cater to their guests and the manor is absolutely beautiful.

If you want to visit a place for the nostalgia, then this is it the architecture and the cute…read morelittle hotel rooms and having to duck your head to squeeze in through doorways and hallways, and up the staircases was an adventure, but the mattresses felt like they were the same ones they used when it was built probably, lol. The food in the restaurant was INCREDIBLE! So, I wouldn't sleep there again, but I could eat their meat pies every day for the rest of my life. Plus, the service was amazing. Each employee was magical and kind.

Lovely pub! Good beer, tasty food, what the German word gemuetlich was invented for!…read moreWooden floor and laid-back decoration makes for a nice evenings chat with a mate or two. Off street parking available.

I use to work for Virgin Mobile and frequently they would send me down to this hotel for week…read morevisits as they have another office based here. Although the hotel is set out of the way it is ideal for people looking for a quite break from city life. When I was here the vast majority of people visiting very probably 50 plus. The roomer is very big and very comfortable and I would definitely stay here again. The selling point for me is the breakfast. You are offered a full buffet and there is so much food you just can't possibly full up. They offer a wide rang of main course to so there is plenty of choices, make sure you dress smart though as you have to in order to dine in the restaurant

What an incredible destination to stay and dine; everything was truly world-class. From the moment…read morewe checked in until our departure, the experience was flawless. Our room (No. 5) was perfect--though an extra fan would have been a nice touch, that is a minor detail in an otherwise superb stay. The service throughout was exceptional. Nigel ensured breakfast was a highlight, while Zake, Olive, and Evie provided incredible service during our dinners; the menu was both diverse and perfectly executed. A special mention must go to Julian--his service was beyond compare. Watching him handle difficult neighboring guests with such poise and patience was a masterclass in the 'Marco Pierre White' philosophy of doing simple things perfectly. We also thoroughly enjoyed a drink (or two) with Luciano, whose local recommendations were spot on. Between the stunning grounds and the curated art throughout the building, the atmosphere was unmatched. The location is perfect. Very close to Bath and Bristol as well as Wales and Lacock (for the Harry Potter Fans). We will certainly be back and will be recommending this gem to everyone we know.

My partner and I took good friends to the Rudloe Arms Marco Pierre White's hotel and restaurant…read morehaving had a wonderful experience there six months ago. We made separate bookings with different names and credit card details but asked to be sat together for dinner and breakfast. I was delighted to see the lovely waiter Julian (I thought he was the Maître d') from our recent visit in reception to check us in with a warm welcome. Luciano (he said he was called Guy) however, was aloof and not welcoming at all. At a later stage I asked him if it was possible to look at one of the bedrooms in the main house (we were staying in the lovely 'annexe') either to pay for an upgrade or to book for a future visit. Luciano said that was not possible as all rooms were occupied. Lie number one. Another member of staff said the hotel was not full and with further investigation, we could book a room there and then online. One of our party went into the restaurant before the rest of us. When the three of us tried to join her at the table, Luciano said she was not there and we had to wait. When we pointed out she was sat down he appeared reluctant to let us in. He did not welcome us with 'Good evening' or similar salutation, he didn't tell us what was unavailable or ask about any allergies. He tried to rush us to choose our menu and due to it's limited choice, we were struggling what to choose. We ordered our starter and asked for time to choose our main course. Luciano told us we needed to hurry up as the table was needed at 8.30.........another lie as there was always a spare table and by 8.30pm most people had been served. No one came to our table until 40 minutes later when we asked if we could order our main course. At this point Luciano aggressively told us he had cancelled our earlier starter orders. He spent his time trying to up sell the main/steak with £10 supplement and as the 3 mains were not accompanied with a side dish, he was too bent on trying to get us to pay an extra £5 for each of the small side dishes. With wine starting at £46 and cocktails at £15 we felt we'd spent enough for poor service. I commented on Luciano's poor manner, after which he reinforced his aggression and arrogance. I asked for our table to be served by Julian which Luciano took objection to and refused to engage in that request. In fact he went a stage further in his rudeness by saying Julian was his junior and not in a position to make decisions. I found this to be utterly unprofessional especially as Julian proved more than capable of running the restaurant at our previous visit. We had to suffer the downright rude attitude of Luciano who just about slammed the bottle of wine down on the table. He did not pour any wine or ask us to try it. The four of us had bought a Wowcher voucher for our stay which stated it included a welcome cocktail. When asked for, we were told it was not included. Another lie. I had arranged with Julian for our bar bills to be split between the two rooms which he arranged and did for us. However, when it came to settling the bill at the end of the meal Luciano refused to divide the bill and said it could not be done. He deliberately made things difficult for us and we said we would go to one of the lounges for a last drink and sort the bill out. Luciano shouted out "You are a typical Wowcher guest who won't pay their bill". How rude and wrong was he. At no point did anyone suggest we wouldn't pay. We saw Marco in the lounge next to ours and wanted to talk to him about the appalling service but he denied he was Marco!!!! How pitiful is that. We were told we could not have another drink until we paid the bill. We had had enough of Luciano at this point and said we were going to bed and would sort out the bill in the morning. It was not until we complained at breakfast about Luciano were we told that he is Marco's son. This explains his arrogant and entitled attitude. After a wonderful breakfast served by Julian this morning, we went to reception to check out. When I said we needed to settle the bill Luciano told me there was no need as everything had been put on my credit card last night! He lied again about not having the bill split ( after all we were separate bookings) and told us that in the 5 months of working there we were the rudest customers he's met. And he commented on the fact that we hadn't given him a tip. The biggest tip I can give Luciano is to leave the industry he clearly is unsuited to. All I can say is he hasn't met a really rude guest as we were far from rude. We spoke home truths as opposed to his lies. Interestingly, other guests in the dining room overheard our complaints and told us they also found Luciano very arrogant and rude. What is so disheartening is having got home I have read so many reviews many of which are of a similar vein complaining about Luciano presenting as entitled, rude, arrogant and telling lies.