I was there for dinner as a solo diner and ordered venison, which I think was the second most…read moreexpensive main on the menu.  "Cornbury Estate venison haunch, swede mash, kale, salt-baked celeriac, red wine and blackberries 699 kcal " Is 'Cornbury Estate' supposed to mean something to venison aficionados? I am always suspicious when the menu has to use grandiose descriptions to impress when no one is actually going to know what it means. The few times I have ordered venison in the past, I was asked how I wanted it - which for venison everyone knows is either rare or medium rare. I was not asked, so assumed at least it was going to come pink in the middle. What I was served was a kind of medallion but a token nod to a Wellington - encased in a soggy, slightly raw, unappetizing pastry. (This is not described on the menu). The meat was overcooked and not even slightly pink in the middle, and the whole dish was rather a sad offering - especially considering the £26.90 price. Trying to impress with an artistic presentation, but definitely style over substance. The dish was served lukewarm and the service was slow and not particularly friendly. I complained politely but firmly about the venison and ordered Mac Cheese (which I thought a safe option) and this came within five minutes so must have been ready to go. It was again pretty awful, one solid mass (not soft and creamy at all) and not very hot. The Mac Cheese could more or less be picked up in one lump. The photo shows the venison and as can be seen, even if it had been worth eating, for the price, it wasn't exactly a hearty portion. At 699 calories, most people would probably need a side dish as the portion size is pretty meagre. One of the worst meals I have ever had in a supposedly high-end restaurant. After complaining about both dishes, the outcome was that the duty manager was called to the table and after a brief discussion, where I gave my opinion of the food in a quiet and measured way (no shouting, swearing or offensive personal comments) and was told to leave the premises. I was shocked at this action - surely an over- reaction? Isn't one of the roles of a manager to resolve conflicts to reach an amicable outcome? Unfortunately, it was very early (about 6:30 pm) and there was only one couple at a table far from mine, so no other diners could witness this action - I am sure the manager would have tried to resolve the situation in another way if there had been other diners nearby as it would not have been good for business.

Interesting place.. We had family business in the area and were recommended to stay here. Overall…read morewe really liked it but it had some highs and a couple of lows... People - Fantastic, really loved the helpfulness and authenticity of all the staff here Location - Right in the thick of the action in a nice little market town with plenty of shops and things to see.. Food - From the full English incl. black pudding to the liver and onion and MASSIVE fish n chips portions, the food really hit and excelled the mark. I suspect this place prides and aims at gastro pub status as their benchmark. Room - We were in #12 an attic room, for the first night we felt it was quaint and nice but by the 2nd night it was wearing on us a bit being small, dark, very limited airflow and with extremely low ceilings so wasn't easy to traverse.. We also had an issue with the bathroom having no vanity area, no towel rail and the radiator in the bedroom made such a racket I thought we were above the kitchen exhausts. As an alternative view, my uncle and aunt stayed in one of the other rooms and loved it which was also cheaper than #12 for some strange reason. So overall, really pleased we picked this establishment, we would use it again and highly recommend it BUT perhaps we would suggest avoiding #12 :-)

We stayed a night in a Henry room and it was lovely!…read more We had a 3 course dinner & it was divine. I had a twice baked goats cheese soufle, stuffer gnocchi & portobello mushroom in a gorgonzola cheese & the lemon torte. Soooo yummyb:) The grounds are spectaculiar!! And it is so cute with ducks & chockens roaming the veggie gardens. They have plenty of activities for the kids. I had a deep tissue massage it was pretty average & overpriced. All in all it was a great stay!

Woolley Grange Hotel is a traditional little manor house hotel and spa, framed by the beautiful…read morehilly local countryside. My brother has a spa membership and took me here as his guest, whilst he dropped his kids (my nephews an niece) off at the creche. We went for a coffee in one of the many sitting rooms of this old stately home and also made use of the swimming pool, sauna and steam room. The spa supplies nice towels, shampoo and shower gel. The pool is small and there are not many sauna options but the setting is really pleasant. Whilst lying in the pool you can look out at the traditional Victorian garden and enjoy the natural light. The indoor sitting areas are very cosy. I had a coffee with soya milk, which came with two homemade shortbread; nice touch. Seems like a nice place to chill be it for a holiday or just for the spa and restaurant/tea room.

I arranged a bridal tea for my daughter who was getting married that weekend. Our party included…read morethe bride and groom, my mother, two sisters and niece. The grounds were absolutely breathtaking, I wish we had arrived earlier to see more of them. We were seated for tea in a living room area and eventually were able to order. My sister joined us late, after we had placed out tea orders. When they brought our sandwiches and scones my sister ordered tea for herself. They never brought it. She asked again after flagging down someone. She eventually had to find the kitchen to get her tea. After the trays were dropped off we never saw our server again. Never came to clear the table, give us our bill, refill our teas, it was unbelievable. I was embarrassed that I had set up our tea at this place, with such poor service. And tea was 45 pounds per person, I would expect better service.

Love this cozy and warm feeling at this place. Nice staffs and very helpful. Views are amazing!read more

Amazing staffs, great service, absolutely beautiful brilliant Michellin Star restaurant with most…read morescenic location and probably the best well kept secret of one of the world class building in the world. The chef is absolutely top class and the ambience is above and beyond unmatched ! The high class dining experience is one of the greatest and rarest experiences that I've ever had. The wine pairing and the amazing foods with all locally sourced healthy ingredients amaze anyone who can discern the finite quality distinction from the rest. Be amazed! My true Mukbang friends and families: Don't You Hesitate!

One of the most beautiful hotels we have ever been to. We came to Castle combe early just to…read moreexplore and spent time exploring the hotel and surroundings. There is so much to see. Next time, we intend to stay here. Staff at Bybrook were exceptional. We felt so welcome and happy. Food was incredible. This is a beautiful hotel to celebrate any special occasion. We will definitely return.

The Angel is the expensive option for staying in Chippenham. It is in the centre of town, opposite…read morethe Bear, which is undergoing refurbishment at the time of writing. the Angel was extensively modernized in 2007, with a modern block of rooms and a gym with pool added. Rooms in the main block are spacious and attractively decorated (we had one of the four poster rooms looking down on the Market Square). Heating was a little erratic in this cold snap. Staff were friendly and helpful, and seemed remarkably young. Food in the restaurant in the evening was of a reasonable standard, priced a little over average for the area, although the breakfast was poor. The "English Breakfast" was sausage, one egg, bacon, beans, mushrooms and hash browns, with toast and coffee. The mushrooms were cold, and the egg was, well, odd. The main lounge is popular for tea and coffee, with various locals as well as guests visiting while we were there.

Stayed here for a week on business. Glad that this was located close to businesses but wish they…read morewere open a little later so I could check them out at the end of a long day of business. The hotel room was comfortable and clean. TV channels were minimal and sometimes would be glitchy.

What an incredible destination to stay and dine; everything was truly world-class. From the moment…read morewe checked in until our departure, the experience was flawless. Our room (No. 5) was perfect--though an extra fan would have been a nice touch, that is a minor detail in an otherwise superb stay. The service throughout was exceptional. Nigel ensured breakfast was a highlight, while Zake, Olive, and Evie provided incredible service during our dinners; the menu was both diverse and perfectly executed. A special mention must go to Julian--his service was beyond compare. Watching him handle difficult neighboring guests with such poise and patience was a masterclass in the 'Marco Pierre White' philosophy of doing simple things perfectly. We also thoroughly enjoyed a drink (or two) with Luciano, whose local recommendations were spot on. Between the stunning grounds and the curated art throughout the building, the atmosphere was unmatched. The location is perfect. Very close to Bath and Bristol as well as Wales and Lacock (for the Harry Potter Fans). We will certainly be back and will be recommending this gem to everyone we know.

My partner and I took good friends to the Rudloe Arms Marco Pierre White's hotel and restaurant…read morehaving had a wonderful experience there six months ago. We made separate bookings with different names and credit card details but asked to be sat together for dinner and breakfast. I was delighted to see the lovely waiter Julian (I thought he was the Maître d') from our recent visit in reception to check us in with a warm welcome. Luciano (he said he was called Guy) however, was aloof and not welcoming at all. At a later stage I asked him if it was possible to look at one of the bedrooms in the main house (we were staying in the lovely 'annexe') either to pay for an upgrade or to book for a future visit. Luciano said that was not possible as all rooms were occupied. Lie number one. Another member of staff said the hotel was not full and with further investigation, we could book a room there and then online. One of our party went into the restaurant before the rest of us. When the three of us tried to join her at the table, Luciano said she was not there and we had to wait. When we pointed out she was sat down he appeared reluctant to let us in. He did not welcome us with 'Good evening' or similar salutation, he didn't tell us what was unavailable or ask about any allergies. He tried to rush us to choose our menu and due to it's limited choice, we were struggling what to choose. We ordered our starter and asked for time to choose our main course. Luciano told us we needed to hurry up as the table was needed at 8.30.........another lie as there was always a spare table and by 8.30pm most people had been served. No one came to our table until 40 minutes later when we asked if we could order our main course. At this point Luciano aggressively told us he had cancelled our earlier starter orders. He spent his time trying to up sell the main/steak with £10 supplement and as the 3 mains were not accompanied with a side dish, he was too bent on trying to get us to pay an extra £5 for each of the small side dishes. With wine starting at £46 and cocktails at £15 we felt we'd spent enough for poor service. I commented on Luciano's poor manner, after which he reinforced his aggression and arrogance. I asked for our table to be served by Julian which Luciano took objection to and refused to engage in that request. In fact he went a stage further in his rudeness by saying Julian was his junior and not in a position to make decisions. I found this to be utterly unprofessional especially as Julian proved more than capable of running the restaurant at our previous visit. We had to suffer the downright rude attitude of Luciano who just about slammed the bottle of wine down on the table. He did not pour any wine or ask us to try it. The four of us had bought a Wowcher voucher for our stay which stated it included a welcome cocktail. When asked for, we were told it was not included. Another lie. I had arranged with Julian for our bar bills to be split between the two rooms which he arranged and did for us. However, when it came to settling the bill at the end of the meal Luciano refused to divide the bill and said it could not be done. He deliberately made things difficult for us and we said we would go to one of the lounges for a last drink and sort the bill out. Luciano shouted out "You are a typical Wowcher guest who won't pay their bill". How rude and wrong was he. At no point did anyone suggest we wouldn't pay. We saw Marco in the lounge next to ours and wanted to talk to him about the appalling service but he denied he was Marco!!!! How pitiful is that. We were told we could not have another drink until we paid the bill. We had had enough of Luciano at this point and said we were going to bed and would sort out the bill in the morning. It was not until we complained at breakfast about Luciano were we told that he is Marco's son. This explains his arrogant and entitled attitude. After a wonderful breakfast served by Julian this morning, we went to reception to check out. When I said we needed to settle the bill Luciano told me there was no need as everything had been put on my credit card last night! He lied again about not having the bill split ( after all we were separate bookings) and told us that in the 5 months of working there we were the rudest customers he's met. And he commented on the fact that we hadn't given him a tip. The biggest tip I can give Luciano is to leave the industry he clearly is unsuited to. All I can say is he hasn't met a really rude guest as we were far from rude. We spoke home truths as opposed to his lies. Interestingly, other guests in the dining room overheard our complaints and told us they also found Luciano very arrogant and rude. What is so disheartening is having got home I have read so many reviews many of which are of a similar vein complaining about Luciano presenting as entitled, rude, arrogant and telling lies.

This is an absolutely stunning place to host a wedding…read more I was lucky enough to be the plus one for my sister who was a bridesmaid in a wedding hosted here. Since her room was the getting ready room, it was huge. There was a beautiful soaking tub with a TV in the bathroom. The shower comes from above and from the sides. There are no elevators or AC, since it is an old building, but they do have fans. They even have dyson hair dryers! That was a wonderful touch. The grounds are gorgeous. I kept hearing that Castle Combe is the most picturesque village in the county (no idea how big the county is). The buildings were very pretty to look at. The bride's family rented out the entire manor. Breakfast was amazing. They do eggs very well and it was nice to know no matter where I sat it was with people from the wedding. The drinks were also superb. The canapes were some of the best bites I had my entire time in the UK and the pate that came with dinner was to-die-for. The wedding itself was outside on the lawn, dinner was in the restaurant and the reception was upstairs. I did not expect that awesome upstairs space. There was a room off to the side that had late night snacks, an outside balcony that was huge to walk out into and then, of course, a bar on top of a room for dancing. This is definitely a picturesque place to spend a vacation. Everyone was super nice and I really enjoyed my stay.

The Manor House is absolutely stunning and the grounds are amazing with a perfectly manicured lawn,…read morelife size chess/checkers, life size Jenga, & cricket. The rooms are a bit pricey and the menu was a little "posh" for my taste but the Castle Inn down the road has a more relaxed menu. I booked a Smart Room that was in the cottages but upon arrival found that what I received wasn't close to the pictures online. The kind girl at the desk explained that the rooms are all different but mine was much smaller than what was advertised and she kindly moved us. The breakfast was phenomenal. They really do their best to cater to their guests and the manor is absolutely beautiful.

My wife and I stayed here in May 2019 for 4 nights. Sue and the staff were incredible. From the…read moremoment we arrived they helped us find our way around Bath, had suggestions for dining and activities, and made themselves available 24/7 if we had any needs. The made to order breakfast was incredible with awesome local and daily specials. Our room was in the Jane Austin wing and provided a great view up above the courtyard outside. Would definitely stay here again and highly recommend it.

This is an amazing place! Our taxi driver said it is the best hotel location in Bath, and he was…read moreright! It's mere steps to the Abbey, and so close to everything else as well. The accommodations are incredibly tasteful. It's a good mix of antiques and contemporary luxury, with top notch bedding and beautiful, completely remodeled bathrooms. The breakfast room is charming and the breakfast was our best breakfast in England! The fresh homemade jam is not to be missed! The staff was excellent and very accommodating, even offering breakfast a half hour early one morning so we could eat before our early departure.

Nice place with eating area and lounge area. There is outdoor seating. Food not served 3pm to…read more6pm. Best to have reservations for supper. Nice people.

Castle Inn is a quaint 12th century pub in the heart of Castle Combe village, located on the edge…read moreof the beautiful Cotswolds. It has been lovingly restored to offer a classic Cotswolds pub and B&B to guests with open log fires, exposed beams and many original features. Located in the Castle Combe market place, the historic inn has seen the likes of Oliver Cromwell (English politician and military officer) pass through its doors. After touring through the Cotswolds, we stopped at the Inn for some lunch. We were one of the first guests to arrive that day and were seated promptly. Their restaurant serves a surprisingly creative British menu with many gluten free options and features an extensive wine list. I had yet to eat fish 'n chips on this trip and so I went with the Lager Battered Catch of the Day which came with a pea puree, dripping chips, and curry sauce. This was probably the most interesting fish 'n chips I've had to date. I've never had it come with 'dipping sauces' before. I normally just have it with a bunch of malt vinegar, but dipping it in that curry sauce was so incredibly delicious! Woah! The pea sauce was also interesting, but I found myself continuously going back to the curry. The dish was also perfectly fried with a crispy outside, moist inside, and it was not oily at all. This was honestly the best I had while in the UK and I still think about it months later! If I had malt vinegar it would have been even better. My other half had some local beer with the Breast of Creedy Duck w/ Leg Ragu, Braised Onion, and Asparagus and Turnip. This dish was lovely and nicely presented. My husband really enjoyed it. The lag ragu in braised onion was very flavorful and I would have eaten an entree size of that. Our little one had mac n' cheese. It was a bit pricey for a lunch, but given the location, limited options, history, and quality of products; it's understandable. The service was a bit slower than we would have liked (that may be my American expectations speaking), but overall, we had a lovely time and enjoyed our lunch in this magical little English village. Highly recommend if you're in the area!

I loved it here! Did you see that indoor pool! Amazing! The rooms were nice and clean. Everything…read morewas beautiful! And the staff was polite. I especially loved the map of Bath that they had hanging on the wall so I included that for you guys to see too! If you are in the area I recommend that you stay here!

Cute spot in Bath. We liked the location and the place has a lot of charm…read more The highlight are the baths, on site, on the bottom floor. They are very nice and the facility is clean. Not nearly enough chairs, however. The restaurant was a bit hit and miss, but we enjoyed a dish they had for dinner so much that we went back a second night. The staff for dinner was not extremely refined but excellent, just the same. Breakfast was very good, but the service was confused was uneven. We enjoyed an evening in the bar with great drinks and conversation. This is, overall, a great choice in Bath