We ordered two pieces from them and both had issues. We spent over $2000 on a TV Stand and a simple…read moreprinter stand. Printer stand came first, but with no brackets to install the shelves. Not a big deal but the person on the phone was very rude and irritated that I told him that what they sent me was incomplete. I got the run around and it took 2 weeks to get the missing bracket to install the shelves We got the TV stand next. It got delivered without shelves, and the handles for the door were cut incorrectly and did not match the threaded holes on the doors. After the issues with our first piece, they would double check to make sure everything was right. They did not. THANKFULLY I did not pay in full, and I refused to pay until everything was fixed. They kept me waiting all day, with very little communication. I called the store and the wife was rude over the phone, after asking where the missing shelves and fixed handles are. Finally showed up to fix everything later that afternoon. Long story short, I will never buy from them again. After you purchase something from them, they are rude and careless. If you are to buy something, expect awful customer service and lazy work.

Great local business with a superior selection of stains and finishes. I make cornhole boards so I…read moream not there for the furniture. I like being able to call and ask if they have a certain finish in stock and being able to speak with some who is as competent as they are. I have yet to have a bad experience in their store. I will be coming back again and again.

Great family owned hardware store that has all the detailed faster era for your projects.read more

The entire staff is outstanding. Their personal advice & assistance for plumbing, painting, lawn…read morecare, electronics and hardware is something I've relied on since 1980.

Excellent service soon as you're walking in the door everyone's always eager to help me. They know…read moretheir stuff they know their store and they know what they can order for you and how long it'll take. It's that personal touch. Stop in sometime. You'll love it.

If I cannot find an item elsewhere, I can usually find it here. Odd; one would think the "BIG"…read morestores would carry it. Nice people, too.

I brought my Cub Cadet mower to Bethel Power Equipment because it would not start. Before leaving…read moreit with them, I opened the ignition area and showed the technician the exact wire that had been chewed by a rodent and explained that I believed this was the cause of the problem. About a week later, I received a call saying the issue was very complex, there was extensive damage, and repairs would cost over $600. I was advised that the mower was not worth fixing and that I should consider buying a new one. I was also charged $150 for diagnosis. I declined the repair, paid the diagnostic fee, and brought the mower home. After inspecting it myself, I simply protected and repaired the damaged wire. The mower started and has been running properly ever since. I was very disappointed with my experience. Based on what I was told, I believe the problem was significantly overstated, and I do not feel the $150 diagnostic charge was justified given that I had already identified and shown the damaged wire. This was my first visit to Bethel Power Equipment, and unfortunately it will be my last.

Bad experience. My Karcher pressure washer had a sticky trigger after about ten hours of usage. I…read moredid a little research to find it was likely an issue with the "unloader valve". I dropped it off, advised the the unloader valve seemed to be faulty as the trigger would not recall leaving the unit on full blast until I turned it off. The kid checking it in, only put my name and number on it, writing nothing else, saying "we'll check it out, we're pro's, we'll get it working. I checked in a few times, finally three weeks later, was advised "the pump is blown". I questioned that, and advised the pump was doing it's job (a little too well) and could not understand what was blown about it. Then was told "these cheap units are not worth fixing". Honda motor, good brand unit.....I told them I'd come pick it up. "Why take it home? it's blown." I brought it home after paying their "diagnostic fee". I started it, the trigger now worked, the pump was strong as always, but the reliable Honda motor now stalled after running for thirty seconds, after each start. I got a new unit at the store and a few weeks took the broken one to a reputable shop in the area with my other power tools for tune ups. They confirmed, the motor was in spec, but found damaged parts that were compromising the continuity of the motor. They asked if I had tried to fix it myself, I advised I only had one professional work on it. They tought it looked like it had been re-assembled with a hammer, rather than wrenches. Scratches, bent parts that were not easily replaced, a couple of seals missing.....WTF. They offered me $50 to keep it for parts and gave me a discount on the servicing of my other gear to assure me power equipment was worth taking to a good shop to keep it running. Done deal.

​I just wanted to say how impressed I am with your packaging of my prints!!…read more ​Your prints elevate my art and the packaging gives me confidence that I offer the best possible quality possible. Thank you for your excellence. Artists helping artists - it just doesn't get any better!

The best I've worked with -- ever. I have atypical photo processing projects and the folks at Still…read moreRiver have handled these with zero issues. Quality and flexibility matter to me so I continue to be a loyal customer and happily recommend to other artists.

Terrible all around. Ordered a product through alzodigital.com, paid for it via Paypal. 8 days…read morelater and my order status stayed the same: "Order Confirmed". Called the customer service number from the number on the website and gave them the order number I received in my order e-mail from alzodigital.com. Was told that is not a valid order number. Great. They finally found my order using my zip code and was then informed that they don't have the product and that I've been issued a refund. I had to ask when this happened because I have not received either an e-mail or a refund. Finally after some fussing around, the person on the phone said they dropped the ball, apologized (which, credit where credit is due there), and then initiated a Paypal refund. Overall, bad communication is what killed this. If the website had proper communication of inventory, the sale wouldn't have happened in the first place. If I had been communicated with promptly of the lack of inventory, I would have understood. In the end, I waited 8 days for a product to ship and wound up having to hunt down my own refund.

Products and customer service sucks. Warning labels should be on the website for HID lights. You're…read moregoing to need SPF 1001, plus full body covering for UV-C, oops, no protection for this. Long story short: They bill your credit card and then ship 3-6 weeks later. Not against the law, but a FTC violation of Master Card and Visa. Products do not perform as indicated on website. Owner Drew. then tries to screw you on their warranty and return policy.

I broke my hollow rope chain, thought it was done I took to daniel jewelers, they fixed it so good…read moreu can't see where it was broken, took a week but don't care, excellent service will go there for every jewelry service. Highly recommend!

Can't ever get a strait answer or the help I need anytime I've called them.They just wanna shove…read moreyou off to another department so they dont have to deal..

Beautiful locally owned jewelry store. Owner is frequently present, and staff is educated and…read morehelpful. They are consist supporters of local charities and youth events. Love this gem of a jewelry store!

Stopped by recently with my wife who needed her wedding ring cleaned. Had a great conversation…read moreabout the history of this acclaimed jewelry institution. I grew up in Ridgefield, but haven't been back for a while - nice to see that friendly customer service and knowledgeable staff still matter. Stay away from the chain jewelry stores and get the personal attention and expertise that this place provides, and support local businesses in the process. ...and they never charged us for the cleaning - but we will be back soon to make a purchase! Good people.