I was thoroughly impressed with the level of service that we received when purchasing bikes for our…read morefamily. Michael greeted us at the door, took the time to listen our preferences, and began to work his magic. After qualifying us for the best fit, he scoured their system to find options that fit our budget, and we ordered the perfect bikes for our use. Michael took the time to watch each of us ride our bikes, made a few adjustments, and even reviewed these adjustments and maintenance tips to be sure we are as comfortable as possible with them. As a salesperson, I take pride in putting myself in our client's situation so I can understand their needs as best I can- being careful to provide the perfect fit. Michael was just the same. He did not give us a long-winded pitch, nor did he try to sell unnecessary items. He delved directly into our needs and preferences, was very thorough, yet did not waste time in doing so. We are excited to ride some of the trails that he recommended, and ultimately, we are are looking forward to spending more quality time as a family. Michael, thanks a ton, and keep up the great work, Brandon K

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

For the love of god...please learn to greet the customer when they walk in and not ignore them. I…read morewalked to the back of the store looked around and walked out. I was ready to spend some serious money, but first impressions are very important to me.

Amazing service, wonderful employees, specially tully he was wonderful help! Sergio and Jose were…read moreso kind and amazing, would definitely shop here!!!

I have a family in Texas, and I love 511 clothing for males and females. I live in Alaska, and we…read moredon't have a 511 store here. Some sports warehouses have a few 511 goodies, but they are very limited. So, when I get a chance to visit my family in Texas., I always make sure I stop by the 511 stores in the Shenandoah location. I love how the displays are pretty easy to browse. The service is awesome, and I always ask if I need help. One thing I love is their women's clothing line. I loved the pants and T-shirts, and I love to wear the 511 hats. It's like a candy store for me there. I also get a few mail merchandise to bring home with me to Alaska for my friends. Alaska people love wearing their 511 tactical pants for fishing and working outdoors. I had great help from the manager introducing several styles to choose from.. one last thing: the backpacks are so awesome for travel and hiking. The value as well of the products is great.!

Absolutely love this store! Came here for looking for pants for an upcoming hunting trip...the…read moreselection of women's pants is off the charts. I'm 5'9" and it's so nice to find pants in tall lengths. The displays were easy to shop, and I was asked serval times if I needed help with anything. Aside from the great clothes, the customer service is honestly what will keep me coming back. Amanda is fantastic! She has great product knowledge and helped me find the perfect pants for my trip. I can't recommend this 5.11 store enough!

Very helpful worker at the batting cage, helped me understand which bat would best suit my…read moredaughter. I also had a good experience looking for shoes for my son. That section was busy but being handled very well. Overall this Dicks has tons of clothes, shoes, sports equipment/accessories. There's always a sale rack too!

What can you say about Dicks? Since the pricing is similar at each location, I'll skip that point…read more Located in The Woodlands Mall, this location stands out for the following reasons: -Centrally located, their connecting parking lot is one of the most coveted at the Woodlands Mall. -This location remains clean, and staff is always readily available. -They have a huge selection including those you may not expect, like Free people movement. -They do a pretty good job representing most major sports. However, my favorite feature of the store is the restroom. While it's no fancier than your traditional Walmart restroom, it beats the general mall restroom and is always less populated. While this is not the only store in the woodlands mall with an independent restroom, it's the only one that allows me to use one and then purchase gear for all of my various sports, which is a score for me ...pun intended.

We experienced excellent customer service from several of the staff for floor help to the register!…read moreGet the app, because there's promos you can use in store! Also when you register your birthday, a gift $5 off!

Frustrating experience as I shop here often. One of my items was on clearance and the associate at…read morethe register did nothing to help find the accurate price. However I was asked if I wanted to open an Academy card with no further help. Therefore, I decided not buying the other items which were shoes and went to Dicks Sporting Goods instead.

Girls were awesome. I came right in and was helped, found the best yoga mat and left fairly quickly…read morebut not before I got to know the amazing women. So sweet and friendly! I was new to the area and right away I got a bit confused by the "everything but water" sign and the lululemon building which has water bubbles. Our lululemon was decorated differently on the outside. Just a tip not to get confused and end up in the shoe store. It's across the street from Tommy Bahamas.

Service at this Lululemon location is FANTASTIC. They have…read moreplenty of in-store stock. But the retail workers here are some of the most kind people we've met! They help you find everything you need for as long as you shop with them.

This Academy is located in a small strip center off 45 N feeder road with a side road entrance next…read moreto a Wendy's. It's a tight turn to use side road so be careful for traffic exiting from Wendy's and Academy. You can also enter off the main road FM2920 I go here often and its never super busy but the staff is always friendly and very helpful. Today I needed a fishing license so I paid at register then went to customer service for another person to print out. Store is always clean and nice and stocked well.

Ummm maybe some customer service?! Do your job you get paid…read moreto do. Hung up on me twice!

My husband worked with Michael on our team uniforms. Michael answered every question, insured we…read moreunderstood everything, and delivered on his guarantee of quality uniforms. We live in Baytown, so this wasn't close at all, but we wouldn't go anywhere else. All of the staff is extremely helpful when shopping or gives you space when you're just looking. They have all kinds of stuff for players, coaches and fans. You won't be disappointed.

If you are looking for sports equipment this is the place to go. My 8 year old granddaughter plays…read moresoftball and I always take her here whenever she needs anything. The store has a full compliment of everything from bats to helmets along with gloves, equipment bags, clothing, and shoes. We found top quality equipment at affordable prices. Customer service is excellent.