Best dental office I have ever been to. I recently had a lot of dental work completed due to…read morechanging insurance and having better coverage to afford these services. I've had fillings, root canals (yes plural) and basic maintenance. I have worked with Dr. Cahill, Tabitha, and Paige. All were great, personable, and professional. The experience was as pleasant as the dentist can get. I highly recommend this practice.

This Dentist did inferious bridge work and he appeared suprised and upset when I refused to accept…read morethat poor quality of service. For this reason, I would not recommend Triangle Dental.

Don't be fooled by the grand size of this business, instead be thrilled that Lane Associates can do…read moreit all. From cleanings to crowns, the staff has you covered. Front desk is efficient and helpful. A special shout out to my hygienist, Jimena... she's the best! And also Dr. Webb. This is a great team I've managed to score. So happy we found this practice on Miami Blvd in Durham.

I want to start by saying that I genuinely really liked the dentist and was happy with the care I…read morereceived. My negative experience has nothing to do with the dentist personally or the quality of the dental work. My issue is entirely with how the estimate, insurance timing, and billing were handled. I had never needed a root canal or crown before, so I was relying on the office to help me understand the process and what I could expect financially. I had already paid almost $2,000 toward my dental care based on the information and estimates I was given. I was then left with an unexpected balance of nearly $700. What makes this especially frustrating is that this treatment was done less than two weeks before my dental insurance plan reset. Had I understood how the billing and insurance processing would affect my out-of-pocket cost, I could have waited less than two weeks and potentially paid significantly less. I would have appreciated someone explaining that to me and giving me the option to decide whether to proceed immediately or wait until my benefits reset. I completely understand that insurance estimates are not guarantees and that offices cannot always know exactly what insurance will pay. But that is exactly why communication and giving patients options are so important. When someone has never been through this type of treatment before, they don't necessarily know what questions they should be asking. What disappointed me most was how the remaining balance was handled afterward. Within just a couple of months of having the crown completed, the nearly $700 balance was sent to collections. After already paying almost $2,000 and receiving a substantially different final cost than I expected, I would have appreciated some understanding and an opportunity to discuss the discrepancy and payment options before having the account turned over to a debt collector. I really did like the dentist, which is why this experience is so disappointing. I don't expect a dental office to predict exactly what an insurance company will do, but I do expect transparency, communication, and the opportunity to make an informed decision about my care. Had I simply been given more information about my benefits resetting in less than two weeks, I could have made a different financial decision and potentially avoided this entire situation--including being sent to collections. I hope the practice considers improving how it communicates estimates, insurance benefit timing, unexpected balances, and collection procedures. Patients should be given the information and options they need to make informed decisions about both their dental care and their finances.

Front desk: 5 Communication: 5…read moreService: 5 Date/Time: 1/27/2020 3:30pm I was a previous client here and had to leave due to a change in insurance which they didn't accept at the time. Since then, I've had to switch dentists 3 times. The reason... the bar was high coming out of Stansell and was hard to find the same level of service. I finally have switched to insurance that is accepted by Stansell so of course I came back. Upon calling the front desk on Wednesday for an issue I wanted to get looked at for a 2nd opinion, I was given an appointment with Dr Kat the following Monday. And, the evening of the call, I received an email to sign up on the patient portal which allowed me to upload the xrays from the previous dentist along with my medical history. I walked in on Monday and the front desk had me just sign a HIPAA form and I was set..... efficiency! Gabriella(sp?) brought me in and asked for details of the issue I had. She actually discussed it with me face to face and even provided some recommendations based on her husband's similar experiences. All the other dentists offices seemed to just want to process you, not really sit down and discuss things (especially the last one I had). Then, Dr Kat came in and really went into some great explanations before and after her examination. I asked several questions and she answered them with full dialogue until I was satisfied. Then she offered up some possible recommendations that she'll know more certain when I come back in for a cleaning and new xrays since my previous cleaning was just a few months ago. I don't really give out 5 stars very easily but I had a hard time finding any reason not to in this case (should I deduct a star because I had to walk in the rain to get in the building as they didn't come out and hold an umbrella over me?... yeah you're right... too picky :-) ). Everyone in the office was very friendly, efficient and actually seemed to like their jobs! And, I know Dr Stansell reads these reviews so please tell your folks GREAT JOB! And, I'm glad to be back :-) By the way, if you haven't figured it out yet, folks.... I HIGHLY recommend this location of Stansell Dentistry!

Let me start off my saying my experiences with the dentists Dr. Stansell and Dr. Mukka were…read morefantastic. What ultimately made me leave the clinic after 3 years is the horrible customer service and poorly run office. Regular cleanings that should take 45 minutes took 3 hours because of wait times. You can tell there are not enough staff for the number of patients being treated. The final straw for me occurred when I attempted to order a bite guard. My order was canceled without my knowledge and after a week of back and forth they still were not able to order the bite guard. I do not recommended this dentist and will be going elsewhere after this experience.

The best dentist office I've had in my 70+ years. Dr Lily Qian is incredible; a magician! The…read morestaff is professional, caring and friendly. I've referred Southpoint to two folks who are immensely happy with the results. Just awesome!

I went for a cleaning They were very attentive to me smiling faces from the front door They are…read morein my network Very informative concerning my current issues

Probably the best cleaning experience I've had. my hygienist was gentle, informative and you can…read moretell she loves what she does!

no one could have done better!! great customer service and I…read moremean everyone. I'm over my fears of dental visits!

Consistently, they are the most buttoned up operation. Most importantly, the entire staff is…read morequality. Always bringing newer, safer, more effective, less stressful equipment and practices to the practice. To be clear, they are no where near a bargain. If you care about your teeth and prioritize this higher among routine expenses, do your best to get in. I feel good in saying, they're worth the wait.

My family loves everyone in the office. They are very helpful and caring. I have high anxiety…read morekiddos and they make them feel comfortable and confident!. The care is always great they give you a plan on any work you may need or they recommend and you decide how and when!

If you're looking for a great dentist, go to Kitt Creek Family Dentistry! Beena was my hygienist…read moreand she was super sweet, gentle, and thorough. I've had sensitive front teeth since I was a kid, and she took extra care to make sure I was comfortable. My teeth feel amazingly clean. Dr. Sun is also super kind. Great experience all around!

I've been coming here for years and the experience is always great. The staff is friendly, they're…read morealways on time, and I receive great care.

Awesome staff and friendly service for my entire family!!!…read more Going to the Smile shop is not like other dentists visits. You will enjoy this staff!!!!

This was such a great and personable experience. Absolutely loved how I was asked wha type of music…read moreI wanted to listen to while having my procedure done. Just amazing!

I have had many bad experiences at dental offices, and had major dental anxiety previously…read more Thompson has been the best experience I have ever had when it comes to dental care. I always feel cared for, I trust their opinions, and have recommended them to everyone I know. Everyone is so kind and helpful in the office, could not recommend them more.

I've been coming here for over 10 years even after moving 45 minutes away, that's how awesome this…read moreplace is. Office is clean and inviting, and I love how the staff know who you are right when you enter. My hygienist is the best (Martie) and I love our visits.

My experience Dental care Ellis Crossing was very relaxing very professional Juliana. My hygienist…read moredid a deep cleaning on me. No pain at all and my teeth came out looking so good and believe me it had been a while since I had had a cleaning . I am srecommending dental care the people behind the desk were wonderful. The dentist was wonderful such a relaxing atmosphere. If you have any anxiety about dentistry or about going to the Dentist I tgo highly recommend them I'm giving them a 10.

First time at the new neighborhood dentist. Smooth, friendly check-in with Steve at front desk…read more Modern, new office. Hygienist Nataly was thorough and helpful. Had to laugh out loud that she's a Jersey Girl, too! Dr. Manepalli reviewed my xrays and disbursed her suggested treatment plan. She listened then responded thoughtfully when I had a question about prioritizing the tooth that was giving me problems. She trained in NY. Do I attract those from the Northeast or are there simply lots of us here? I'm thrilled with this dentist after one visit. Spouse is ready to schedule there, too. Look them up at https://www.dentalcareatelliscrossing.com/