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Messenger Family Dentistry

5.0 (1 review)

Services - Messenger Family Dentistry

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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5 years ago

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Smile Design

Smile Design

4.4(17 reviews)
8.9 mi
Established in 2016
Locally owned & operated

I have had nothing but fantastic service from the office. I am 5 months out from full arch…read moreimplants and still very happy with my new smile and the ability to eat normally again. Dr. Imeni is wonderful and is really invested in patient experience and satisfaction. The office staff and dental assistants are all great and take the journey with you.

Honestly, my Dentist and hygienist are great. Five stars for their professionalism and quality…read morework. Their appointment booking system really upset me today. I had booked an appointment months in advance. Because the hours changed, my previously booked appointment was no longer available. Shame on me for not rebooking earlier. I never received an email but I (maybe?) vaguely remember a text at some point. I called 9/27 to verify my appointment for 9/28 and I was told it was cancelled due to the change in hours. Totally fine. I asked to reschedule. The person over the phone said "There's still an available slot for 2p." To which I replied, "That's perfect." And thus concluded our conversation. Fast forward to today, 9/28, and I arrive 10 minutes before my appointment only to be told that it was scheduled for tomorrow 9/29. I drive almost an hour to get to my appointment because I like the clinical staff, (and I don't feel like I'm being judged for my teeth). I also work 12 hour night shifts and have to actively work my schedule around appointments to ensure I'm getting ample sleep and can drive safely. But text alerts or even emails confirming times and dates would be greatly appreciated. Whatever miscommunication was had during our conversation today could have easily been mitigated by a confirmatory email/text.

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Smile Design
Smile Design
Smile Design

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Stansell Dentistry

Stansell Dentistry

4.3(133 reviews)
1.9 mi

Front desk: 5 Communication: 5…read moreService: 5 Date/Time: 1/27/2020 3:30pm I was a previous client here and had to leave due to a change in insurance which they didn't accept at the time. Since then, I've had to switch dentists 3 times. The reason... the bar was high coming out of Stansell and was hard to find the same level of service. I finally have switched to insurance that is accepted by Stansell so of course I came back. Upon calling the front desk on Wednesday for an issue I wanted to get looked at for a 2nd opinion, I was given an appointment with Dr Kat the following Monday. And, the evening of the call, I received an email to sign up on the patient portal which allowed me to upload the xrays from the previous dentist along with my medical history. I walked in on Monday and the front desk had me just sign a HIPAA form and I was set..... efficiency! Gabriella(sp?) brought me in and asked for details of the issue I had. She actually discussed it with me face to face and even provided some recommendations based on her husband's similar experiences. All the other dentists offices seemed to just want to process you, not really sit down and discuss things (especially the last one I had). Then, Dr Kat came in and really went into some great explanations before and after her examination. I asked several questions and she answered them with full dialogue until I was satisfied. Then she offered up some possible recommendations that she'll know more certain when I come back in for a cleaning and new xrays since my previous cleaning was just a few months ago. I don't really give out 5 stars very easily but I had a hard time finding any reason not to in this case (should I deduct a star because I had to walk in the rain to get in the building as they didn't come out and hold an umbrella over me?... yeah you're right... too picky :-) ). Everyone in the office was very friendly, efficient and actually seemed to like their jobs! And, I know Dr Stansell reads these reviews so please tell your folks GREAT JOB! And, I'm glad to be back :-) By the way, if you haven't figured it out yet, folks.... I HIGHLY recommend this location of Stansell Dentistry!

Let me start off my saying my experiences with the dentists Dr. Stansell and Dr. Mukka were…read morefantastic. What ultimately made me leave the clinic after 3 years is the horrible customer service and poorly run office. Regular cleanings that should take 45 minutes took 3 hours because of wait times. You can tell there are not enough staff for the number of patients being treated. The final straw for me occurred when I attempted to order a bite guard. My order was canceled without my knowledge and after a week of back and forth they still were not able to order the bite guard. I do not recommended this dentist and will be going elsewhere after this experience.

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Stansell Dentistry - Stansel Dentistry

Stansel Dentistry

Stansell Dentistry
Stansell Dentistry

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Messenger Family Dentistry - generaldentistry - Updated May 2026

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