We gave this office an opportunity to be our pediatrician despite the very recent bad reviews. We…read moreunfortunately had a bad experience as well. Not sure if Leslie is a new office manager, but she's not a well-rounded manager and it shows. There are a clear signs of greed inside this office while it's run by Leslie. Our story: We were never told front any of the front office staff, the manager, Leslie, or from the doctors before our scheduled consultation that this office required a vitamin K shot or drops before a laser tongue tie procedure and removal. The office staff should mention this on the phone before any documents are signed and an appointment is scheduled. My wife sat in the office for less than 5 minutes with the doctor and after hearing that they require a vitamin K supplement, We declined any service. That was the only and first statement out of Doctor Anna's mouth and we immediately declined service. Doctor Anna went to Leslie, the office manager, and asked her void any charges for the consultation. Anna came back and told us that Leslie mentioned that she was not willing to void the charges for the consultation. Once we spoke to Leslie, she insisted on arguing with us that a consultation was performed and that the insurance would be charged, despite our plea that we rejected service as soon as we were informed that they require a vitamin K injection or oral supplement. Something that the office should have mentioned over the phone. Not only did the front office's lack of filtering customers at the door and over the phone waste our time, it wasted their time as well. Something that a potential customer should not have to eat.

Dr. Anna is an amazing dentist to have care for your child. Sadly, the office at Wendell is not the…read morebest. Be aware that they don't care about you as a client the bottom line is the money. So be sure if there are estimates or financials you call the office directly because according to the office management email is a perfectly acceptable primary contact source for the email you may magically never receive. But again Dr. Anna is the best.

I highly recommend Kildaire Dental Family to anyone who's looking for a dental provider…read more Annette my Dental Hygienist is very patient, attentive, caring, and informative. Did a great job. Front office staff welcoming and efficient. The Doctor is very patient informative and caring. The office is very clean, and equipped high tech modern equipment. No problem finding parking.

This dentist practice is amazing! The sitting area is wonderfully comfortable and you feel like you…read moreare at home, the staff is responsive and friendly, and the treatment is top notch. Even my two year olds love it!

I had a very disappointing experience. Before the examination began, I specifically said I did not…read morewant X-rays. I still felt pressured into agreeing because I was told they needed to check for possible problems, which caused me unnecessary anxiety as a parent. At the end of the visit, I was told my child didn't need any fillings or extractions. I was still charged $539 for a first visit that included multiple X-rays, an exam, a cleaning, and fluoride. I was shocked by the cost and did not feel that the necessity of all these services or the total price was explained clearly beforehand. If you are paying out of pocket, ask for a written estimate before any treatment and ask exactly which procedures are truly necessary. I will not be returning.

Dr Eliott and Haley were so amazing with my daughter. They were kind and patient and friendly. They…read moreput my two year old daughter at ease. My daughter was nervous at first, but because of their demeanor, my daughter relaxed to let them do their full check up without crying. I was so proud of my daughter for being brave. She was really nervous and Dr Eliott and Haley had put her at ease. Dr Eliott answered all my questions and gave us helpful tips on how to care for our daughter's teeth. We are so happy with the quality of care my daughter receives by everyone at this clinic, from the front desk staff to the hands on health care providers. I wish my dentist was just as friendly, efficient, kind, gentle and knowledgeable as Dr Eliott and Dr Molina.

My daughter had her first dentist visit today and she so enjoyed it! The front staff was so…read morewelcoming and friendly. Amber, the Dental Hygienist was friendly and just lovely. She explained to our daughter the procedures that was going to be performed on her with a calm demeanor and gentle reassurance. Dr. Prusik was optimistic and pretty spiffy like the rest of his staff! Our daughter is looking forward to coming back in 6 months!!!

The entire staff at Olive Chapel Family Dentistry is welcoming, provide excellent communication and…read morevery professional. They point out details of the treatment performed, ensure you understand and discuss 'next steps'. Would highly recommend Olive Chapel Family Dentistry for individuals and families.

Want to say a huge thanks to Dr Lee, Candice and all the staff that have helped my 8yo autistic non…read moreverbal son. After months of appointments to build up his confidence and comfort, from gently encouraging him to sit in the chair, today he felt comfortable enough to examine and put fluoride on his teeth! He even signed "more" at the end!!! I definitely recommend this dentist to all families, but especially those with ASD and sensory processing disorders!

I really appreciate the setup here! Makes kids feel comfortable. My daughter brags to her friends…read morethat she is going to the dentist. The hygienists are all so nice! Dentists are very thorough.

We recently visited the children's practice and had a pleasant experience. The office is nicely…read moredecorated and is warm and inviting for children. We arrived on time for an 830 am appointment. The check-in process was easy and we waited less than 5 minutes to be called in. The only thing I didn't like was that I came with 2 children and they asked me to leave one of my kids outside (who also had an appointment) while I came in with the first child. They're lucky my daughter is 11 and she's old enough to sit outside by herself for a few minutes, otherwise I wouldn't have honored their request. Quite frankly, I've been a mom for 25-years and have never had a medical provider ask me to leave one of my children in the waiting room alone so I'm taking a star off for that. They should reconsider this request. Anyway, aside from that the rest of the visit was pleasant. Staff was friendly and professional. Facility was clean. There was plenty of parking. The dentist was professional. He seemed a bit overwhelmed with all the appointments, but he took his time to talk to each patient's family and handled everything smoothly. Check out was also easy. I would return to this practice and recommend it to my friends.

This office made a significant mistake when scheduling my extremely anxious daughter for a…read moreprocedure. I understand mistakes happen but no one, other than an office assistant, made any effort to apologize. The dentist never even showed their face and, despite my obvious frustration and subsequent complaints, I have not heard anything from the office manager. So disappointed and absolutely terrible customer service.

Had a great visit at Dr. Wall's! My filling only took about 10 minutes (it was small, but…read morestill--really fast!). Most of that time was Dr. Wall meticulously shaping the filling, since I'm picky about the feel of a new filling. She was very patient and nice the whole time. I was also able to start my cleaning within 5 minutes of walking in the door, and the hygenist (I believe her name was Suzanne) did great work. She gave me informative advice about brushing (apparently, it's OK that I use a kids' toothbrush) & did a great job. Will be coming here every time!

This is a wonderful family dentist. We have been comin beg here for years. Personally I am someone…read morewho has panic attacks at the dentist and they always find a way to keep me and my family cool calm and collected. They do not push unnecessary procedures on you and they are good about ensuring that insurance is billed properly. Dr Klooster even brings his Samoyed Archie to the office which is such a wonderful thing for the kids (and me!)

Dr. Alam is my fave dentist in the area and I've seen her for years. They ensure you get the best…read moreexperience and provide light sedation dentistry should you need that option. Highly recommended dental team!! (They even have an office in this floor just for children's dental needs).

I have been a patient here for 5 years, but I've decided to change clinics due to billing concerns…read more On multiple occasions, I was quoted one price for a service, but later charged a different, higher amount. Additionally, they charge a $75 fee if you need to cancel or miss an appointment without giving at least 24 hours' notice, even in situations where you are dealing with unexpected issues. Overall, this lack of transparency and flexibility has been disappointing.

Little Tooth is a cute dentist office with great staff. Dr. You is sweet and explains everything…read more My daughter had some decay starting on her molars and they shows us pictures and explained treatment options for her age. The office is well decorated with fun things to look at for the kids. The front lobby has a massive Lite Bright and a Nintendo switch to play with. Children get a toothbrush and toothpaste and at the end, get to choose their own toy and sticker and even get a balloon! The environment is well lit and welcoming, with seating for parents to be near their child while getting their teeth cleaned. We've gone twice with our 3 year old and were pleasantly surprised each time!

We are very disappointed with the back office practices and feel very misled. The website states…read morethey "accept all insurance plans..." and "is in network with most major insurance plans." The website also shows the Aetna logo on the top left of the insurance portion. When I asked before our appointment if we were good to go with the new insurance, they assured us we were. We later learned that Aetna is out of network. Although we should have double checked, we feel VERY MISLED by the office as they had every opportunity beforehand to inform us our insurance was out of network. We have a $300 bill for 2 routine cleanings (after they took money from aetna). They are also unwilling to discount or negotiate on the bill. Every other doctor/practice has informed me beforehand if they are out of network. I'd give 1 star, but we genuinely like the dentists and they do well with our kids. We will not be returning.

I recently switched to Millpond and had a great experience getting my first cleaning here. Everyone…read moreon staff is so nice and I enjoyed my interactions with Leigh Ann and Dr Harward. This was the first dentist I've been do where I got a full 3D scan of my teeth. It was pretty cool to see and I even got to use it to point out where I thought I was having an issue. When Dr Harward saw me after the cleaning it was real nice. My last dentist was just in and out with a quick "how's everything, good? Ok, see you in six months." It was more transactional than it was relational and I felt the opposite here at Millpond. It didn't seem like Dr Harward was rushed at all which just made for a nicer experience and just felt more like we'll be able to build a relationship for many years to come! Looking forward to it!

I recently switched to this office and the experience has been wonderful so far. The hygienists are…read morevery sweet and gentle when cleaning my teeth and around my gums and the dentist is great too! Super friendly and genuinely cares. I highly recommend this office to any one looking for a new dentist in the Cary area.