Super friendly staff. I took both my kids and they had a side by side chair. My daughter has really…read morebad anxiety and they worked hard to make feel at ease. Totally recommend!

We had a wonderful experience at Midtown pediatric dentistry. The staff here is amazing and super…read morefriendly. We had a noon appointment but I showed up late because I thought the appointment was for 12:30 but they were super accommodating and very understanding. The waiting room is super cool with a hot tea coffee section, mini fridge of water, arcade games, a flat screen tv that was playing frozen 2, a shelf full of kids books as well as lots of seating and a kids table for the little ones to read. Lots of polar bears and penguins all throughout the office decorations (and some moose!). The theme of the office I think were walrus, penguin polar bear and moose? Very cute. They even had beanie baby type toys with magnetic hands hanging from above the dental chair area. Melissa the dental hygienist(?) was great with my daughter (she let her pick out her toothpaste flavor and we went with birthday cake) and Dr Dave was great as well. They both took the time to explain everything and were just super pleasant. They asked lots of questions and were very thorough and chill. I was amazed at how well behaved my kid was. She loved her experience and wanted to go back after we left the office. It is so cute how they provide sunglasses instead of the usual eye protection at the dentist. And the tv screen on the ceiling didn't hurt either! We left with a goody bag and they even let my daughter pick out 2 toys because she did so well. They have multiple hanging baskets on the back wall of different types of toys for all ages. It was a fantastic introduction for us on our quest for our new pediatric dentist!

This is the best practice for children to receive great care for there teeth with great care and…read moreunderstanding. They understand it's a tough experience for kids especially very little ones and from the waiting room to the actual exam rooms, the scenery is uplifting and calm and creates great atmosphere for kids to relax and feel welcoming.

We were completely blown away by the sweetness we experienced at our daughter's first dentist…read moreappointment today!! Dr. Anne and hygienist Elspeth were complete pros at handling first time dentist jitters and I loved watching them interact with my girl. From letting her play with their gloves to singing "Wheels on the Bus" while cleaning her teeth, they went above and beyond to put everyone at ease. Truly couldn't recommend this wonderful practice enough!

9/2/21: My son's insurance changed & he needed a cleaning. So, I found this place. I read the…read morereviews, but I gave them a shot anyway. I completed the online form requesting an appointment & it took a long time for a response. When they finally called me, they took all of his insurance info & my demographic info and scheduled an appointment. Luckily, the appointment wasn't that far out. When we got there today, the front desk rep wasn't the most pleasant. She gave me about 10 forms to complete and asked us to have a seat. I completed them & left them on the desk. Then a hygienist came out asking if I had any concerns. I told her my concern & then she took him back alone. They don't allow parents back there & I didn't feel comfortable with that. He's old enough to speak up for himself though, so I allowed him to go back. After awhile, the hygienist came back to get me to speak to the dentist. I was shocked to see that it was a huge open room with a bunch of children sitting in seats instead of separate rooms like I'm used to. The dentist was nice, BUT she came up with all these things that my son needed done including a bunch of tooth extractions. She took X-rays and then said she was sending them over to the Oral surgeon. I didn't feel comfortable with what she was saying because his normal dentist never saw nor said these things before. On top of that, she said he had cavities yet they couldn't get him in until after JANUARY 2022. Huh?!?! How important is it for the cavities to be filled then?? That is ridiculous!! We got home & then the dentist called back asking if I could come back because she forgot to get a certain X-ray. I told her I would come back the next day. She told me to be there before 7:30 am & I was. They were the ones late. I sat there for over 45 min before they came to get my son. They took the X-ray & I left. I will never take my son back there. I don't trust them or their practices. I feel like it's a money thing. They were saying I owed for things they insurance covers. Certain insurances probably get better service. I will pay out of pocket to his normal dentist before I go back there.

I was extremely disappointed with our experience at this pediatric dental office and will not be…read morereturning. From the moment we arrived, staff repeatedly suggested I wait in the lobby while my four-year-old son was treated without me. This was our first visit, and neither the dentist nor hygienist had introduced themselves. Despite my objections, they continued pushing the idea, which I found unsettling. The insurance situation was equally frustrating. Despite having two dental insurance policies, including TRICARE, the office refused to process both. Staff claimed they only accept secondary insurance if one policy is federal, yet couldn't explain why TRICARE didn't qualify. I've carried TRICARE and private dental insurance for years and visited numerous dental practices across multiple states. Never once have I been charged out of pocket for routine cleanings and standard X-rays when using both policies--until now. I'm left questioning how this office handles insurance coordination, procedure coding, and billing. If they don't accept secondary insurance, that should be clearly communicated upfront. During the appointment, I also felt repeatedly pressured to approve X-rays despite concerns about additional charges. Even more upsetting was watching my son physically restrained while screaming and crying. I expected greater patience and compassion from a pediatric practice. Finally, after scheduling his next appointment, I was told I was all set to leave. An employee then ran after me, saying I owed money. When I asked how much, she gave me three different amounts and seemed unsure of the correct charge. This was embarrassing and unprofessional. Between the distressing treatment experience, pressure to separate me from my young child, conflicting insurance information, and disorganized billing, I cannot recommend this practice. Parents deserve compassionate care, transparency, and knowledgeable staff. We will not be returning.

I called the front desk was about to head to lunch but she looked up my insurance and verified and…read morealso had a last minute cancellation for the same day . I went in filled out the paperwork and did not wait long at all . I took all 3 of my kids from 9 month old to my 5 year old to get a regular yearly check up . The waiting area is small but clean and spacious and not cluttered with too much furniture or toys like some other places which we loved . We didn't wait long in the waiting area and all the kids were seen by 3 different dental assistants at the same time . They were all great made my children feel at ease by the time we were done my kids didn't want to leave and they kept asking if we could go back tomorrow lol

We had our first visit at Healthy Smiles recently and we loved it! The office was easy to access…read moreand all the staff were so very kind. My daughter is almost 2 and it was the perfect environment for her, she really enjoyed her visit!

One might ask why you would want a pediatric dentist and this one visit to this place and you will…read moreunderstand. It has a well lit clean waiting area with free kcup coffee, plenty of books and toys for all kids. Once inside the dentist area the kids entertainment options continue with touch screen games and a play surf boards for little kids to practice balance on. Lots of seating and easy viewing for parents to see the kids as they get work done. The staff is across the board gentle, patient and understanding. My kids regular pediatrician recommended him and Dr Pretzer really is the best!

Came here for the first time for my 18 month old son's first dentist appointment. The office was…read morevery homey and comfortable to walk into, they have an aquarium and full play area that kept my little guy occupied until the nurse came out to greet us and take us back. We completed the questionnaire in the exam area and were seen by the Doctor who was lovely, educated us thoroughly and made me and my son feel super comfortable. No tears at our first dentists visit! 10/10 recommend!

Anna Abernethy of Renaissance Dental Center is an outstanding Dentist who recently put a new crown…read morein for me. She is very knowledgeable and professional in her work, and she was also very kind and patient while I was in the chair. Her attention to detail impressed me, and I felt very comfortable throughout the procedure. She answered all of my questions thoroughly and ensured that I was aware of all the steps involved in the process. I am ecstatic with the outcome and highly recommend Anna Abernethy to anyone seeking great dental care. Lee Goldstein

Our entire family goes to Dr Abernathy. She is superb! Recently helped my husband with a cracked…read moretooth. We are very pleased with our dental care.

Wow, I cannot say enough great things about this practice! I have three kids, ages 8-3, and my…read moreoldest is in a wheelchair. I think I was more nervous than the kids to try out a new dentist after moving here, but in the end, I had nothing to worry about. First, from a special needs prospective, the staff here can't be beat. There were two technicians working on my daughter and they did an amazing job of putting her at ease while doing the cleaning. Cleaning can be difficult and traumatic for someone who cannot easily open their mouth, lean in this way, tell when it hurts, etc. I was able to sit with her legs in my lap on the chair, and she was relaxed and did not express discomfort at any point. I really appreciated the time and care they gave to my daughter. For my other two, this was the little guy's first appointment, and my middle's first experience with cavities! Again, both instances were far better than expected. The staff is very friendly and patient, which is refreshing when a lot of their day can be accompanied by screaming children. I've never seen anyone "frazzled' or impatient, and they are incredibly receptive to discomfort or fear. The waiting room is great, and the best part--they give tokens to take to the prize machines after the cleaning! My middle child still talks about how fun that is. If I had to offer a criticism (always leave room for improvement, right?) the bar stools in the private rooms are not super comfortable. They have great comfy benches and magazines in the general cleaning area. I cannot recommend Dr. Chandak and the staff at Brooks & Chandak enough. Dr. Chandak went out of her way to explain how everyone's cleaning habits and growth were progressing, and what we could do at home to improve their dental health. Incredibly kind and professional.

Overcharged for fluoride - way above industry standard price but would not budge on a financial…read morecompromise, even after 2 kids and 15 yrs of going to that office. I decided to move my kids elsewhere.

Took my almost 6 yr old grandson here for a cleaning and cavity filling. Nice waiting area with…read moreipads for the kids. My wait was very short, appointment was quick. We had a young female Asian dentist who was really sweet and was very gentle with my grandson. I made another appointment in y months so we'll be back

My 5 year old had the most awful and horrible experience here getting his first cavity filling in…read morewhich they said they had to do a crown. They strapped his arms and legs down to where he could not move. They left the room which is illegal after they gave him laughing gas. They did not do xrays on his teeth. My child was screaming bloody murder the whole time and they did not console him once . They need to be put out of business

The office is always clean and comfortable. Great experience overall, the team is always ready to…read moreshare knowledge. They're very supportive and kind toward their patients. I cannot recommend them highly enough!

Office stuff is just amazing and it's really easy to make an appointment even via text message…read more They send a lot of reminders and if there's anything needed before the visit they will text or call. The quality of care from Doctor Buddy is just amazing. Him and his staff are patient and kind and if your child has any disability special needs, they are very accommodating.

Over and over they would make "mistakes" in their billing department. The agreed upon price would…read moresuddenly go up on the day of treatment. They would claim it was insurance rates going up, or that it was a clerical error. Either way it was a bait and switch. Today my son's total changed from 375 to over 700 dollars. They over diagnose and pad the treatment plan with items not discussed. Nitrous oxide, type of crown material, sealants, etc. Stay away.

Carolina Pediatric Dentistry refused to treat my granddaughter today after years of loyal visits…read more The staff has always accommodated the need to remain with the girls during cleanings due to medically managed anxiety, yet today the coordinator canceled the appointment on the spot and handed us a dismissal letter, stating that the girls are older now and implying they should be over their anxiety. This action contradicts the practice's stated commitment to children with special needs and shows disregard for long-standing patients. Completely unacceptable. Update: In searching for a new pediatric dentist, I have discovered that it is far from common to bar parents or guardians from staying with their children during treatment. Many practices, Raleigh Pediatric Dentistry for example, intentionally include seating in their treatment bays so family members can remain present. This raises a troubling question: why is Carolina Pediatric Dentistry so determined to keep parents/guardians out? What are they trying to hide?