Never again. I recently moved to NC and was in need of a dentist. Making the appointment was a hassle: I gave all my information on the phone, and twice they called me back to reverify different items. The reminder call for my appointment was a week before my appointment which leaves me a whole week to forget (thank goodness for electronic devices that remind me of everything).
I get to my appointment 20 minutes early and the receptionist was very friendly and the waiting room clean. I was told to fill in my medical chart on a computer, easy , until I was asked something that I did not agree to, there was no option to disagree, only except and move on. I called them on this and said I would not agree to this (using my images in public relations) . Without agreeing the computer would not let me finish. I think this is what upset the X-ray lady. The lady that takes the X-rays tried to convince me my photos , nor the images of my teeth would for sure not be used for anything. But that is not what the document said, finally she told me to hit that I except but at signature just type NO. Ok, seems weird but ok.
I get taken to do my X-rays. They use the older type were they have to stick a hard plastic thing in your mouth, tell you to bite down while they shoot the photo. My mouth is small, every dentist I've had has told me this. I tell the X-ray lady that it hurts, I gaged a few times and she just tried rushing me through it which made it hurt more. After a few times of gagging she started taking the plastic piece out between X-rays (which helped a little) the final draw was her telling me that the next X-rays will be more uncomfortable, she stuck the plastic in, I began to gag, with this thing in my mouth she stops and asks if I feel discomfort, would I like her to stop. I try saying "hurry up, take the photo" but she can't understand me. She does not take the photo, she takes the plastic thing out of my mouth and asked what I said. I tell her that all I was saying was to take the photo. I said nothing else, she accused me of being rude in a very unfriendly antagonistic way, so I told her that I would show her rude and left.
The medical professionals forget that we are clients, they are getting paid for a service, a little kindness would be nice. Just because they got us in the front door does not mean we have to stay there. I have bad teeth, they could have made a fortune, their loss. read more
