Love the array of brochures and recommendations and the comfy seating to make a plan. Conveniently…read morelocated on the Main St.

We stopped here before walking around downtown Durango. Great idea! The place is big, with clean…read morebathrooms and plenty of seats for resting or checking out the brochures. The location is perfect--right on Main Street, and the ladies who assisted us were friendly and helpful. We walked out with two walking tour pamphlets, a couple of coupons and a map that included where to find the trolleys. They even told us where we could find a simple lunch. This is the perfect first stop for your trip to Durango.

My parents, brother, his wife and kids, and my husband and our family all drove cross country to…read moremeet in Colorado -- us from Southern California and them from east Texas. We spent a week together exploring Durango and the attractions here. One of our favorite experiences was white water rafting with Mountain Waters. The staff was super communicative and helpful. We booked a moderate run with class 1-3 rapids, since we had a big range of ages (my Dad is 77 and we had a party of 10 with ages ranging down to my 10-y-o son). They advised that this would be best for our family, and they were correct. I'd love to come back and do some class 3-4 rapids now that we have had some experience. Our guide Hannah was knowledgeable and very kind. We had a great experience with the team. No complaints at all. Highly recommend.

My 3 kids and I did the rafting and train tour. It was the best day of our entire vacation it was…read moreour first time to raft. Dillion did a amazing job. Can't wait to come back

I would love to tell you not to stay here due to my own interest. If I told you to stay here there…read morewould be less space for me to reserve it. I could inform you that this is the most stunning and well laid out campground that I have visited but that would just lead you staying there and leaving me stay somewhere else. I could also tell you that the staff was terrible but people like Madeline and her wonderful customer service would convince you that they do everything to make sure that you're well cared for. All kidding aside THIS PLACE IS GORGEOUS, CLEAN, STUNNINGLY BEAUTIFUL, QUIET, FULL UTILITIES AND WELL LAID OUT. It's everything you would dream of in a Colorado Glamping experience. So if you don't book all of the sites, then that will leave an opening for me to return.

June is a very unique time of year for the area where you're going to get the stunning weather in…read morethe morning and by afternoon all of your stuff will be blown into the river if it's not bolted down. However I did have a very uncomfortable experience with a man using the women's shower facilities. I brought it to the staffs attention and they seemed to be very on top of the situation so hopefully they'll put something in writing letting men know that it's not ok this has happened on more than one occasion. They still have yummy ice cream. Don't plan on pulling out your fire wood there's a fire ban but you can continue to use a propane fire pit.

Amazing ghost tour!! And let me tell you these two pictures did capture something pretty strange.read more

Joe Nelson was an excellent guide. Has lots of knowledge about Durango and lots of connections to…read morethe places he mentions on the tour! Great for tourists out of town!

Easy to reserve a cabin. Staff are great and friendly, felt like family. Cabins are clean, very…read morenice home away from home. In the woods. Take a deep breath and smell the trees, smells so good. This place has activities for the people staying here, really cool. Fire pits and grills available to use outside your cabin. Pets are welcome. We'll be back for a longer stay.

A little off of the beaten track, but that's what makes it special. You have to be going here to…read moreget here. Very nice shaded grounds, Good amenities, and nice folks.

The prices are crazy, over $1000 per week. Also, they claim…read morethey are a "Resort"! We have been there twice. The first time, the pool was out of order the entire time. This last time, the pool was out of order when we arrived. We were told they the pool would be back online in two days. After waiting a week, I asked for a partial refund since they advertised the pool. The following day they opened the pool. The water was so cloudy that you could not see the bottom of the pool in the 3 foot section, and the water temperature was ice cold. The heater was set to 74 degrees F, but it did not seem to be working. They told me I could go swimming in the Animas River! Many of the sites were far from level. Their free wifi was completely worthless. Their high speed wifi was better, but still lots of buffering. The staff seems unconcerned with customer complaints.

We have stayed here many times. Never again!! New management demanded $10 per hour for "early check…read morein". Add to that a surly attitude and you will wish for the old management back. Belligerent manager lost an $800 stay to be a jerk.

Very pleased with the service from office to technicians. Pete went out of his way to get our…read moremotorhome back to us in time for a trip.

FORMAL COMPLAINT AND WARNING TO FUTURE GUESTS…read more I am writing to express my serious concerns about the way my family was treated at this RV park and the disturbing circumstances surrounding our removal. I have evidence regarding an incident involving inappropriate sexual behavior toward my niece, and I believe this situation deserves to be taken seriously and properly investigated. Instead of focusing on the seriousness of what happened, the park chose to complain about my children and blame them for the situation. I have not been shown evidence to support the complaints made against my children. I also took the time to speak with other guests and neighbors at the park. The people I spoke with had positive things to say about my children and their behavior. Their feedback does not match the negative claims made by the park management. What concerns me most is the way this situation was handled. I believe the park failed to address the underlying concerns appropriately and instead shifted the blame onto my family. Families should be able to expect a safe environment where concerns involving inappropriate sexual behavior are taken seriously, investigated fairly, and handled responsibly. I WOULD NOT RECOMMEND THIS RV PARK TO OTHER FAMILIES. Based on my experience, I have serious concerns about how management handles complaints, protects families, and responds to reports of inappropriate behavior. I encourage anyone considering staying here to ask questions about the park's policies for handling these types of incidents and complaints before making a reservation. I have evidence related to this situation and am prepared to present it to the appropriate parties. I believe families deserve transparency, accountability, and a safe environment for their children. No family should feel that raising concerns about inappropriate behavior will result in their own children being blamed or their family being forced to leave without a fair investigation. Families deserve better, and I hope management takes these concerns seriously. Tiffany is the manager and she absolutely has no concern for her residence. She was trying to hide the pervert and also her employee drives around on his golf cart. He's always angry and very drunk. Warning!!! They allowed pervert to stay on the park in a cabin without taking his ID And their cameras does not work As a mom, please keep your children safe

I went to Haviland Lake with my partner and his family today and it was so lovely. My partner, his…read moredad, and his sister went out on the water in a kayak and a paddle board while his mom and I sat in a couple chairs we brought. I spent a little time rock hounding on the shore, then grabbed my book and read in the shade for a couple hours. It was very peaceful - no motor boats, no motorcycles flying by, nobody making a bunch of noise. We did visit the day before Labor Day in the middle of the day so it was super busy. There were a lot of kids running around too, but we had a mostly private and quiet spot. The water was nice and cool but didn't look the cleanest - my partner's dad said it was dirtier than he'd ever seen it. There is plenty of street side parking, all free. No park pass is needed to go to the lake! You do need to reserve a campsite in advance if you want to camp, so plan ahead, especially if you're visiting on a holiday weekend. There are a couple of bathrooms along the lake but I didn't visit them. I would expect them to be like normal forest bathrooms with no running water. There are a LOT of bears in the area (and in Durango in general, especially this year) so be cautious and bring bear spray. I loved my day at the lake and definitely want to return again!

The lake and mountain views were GORGEOUS. The repairs to the dam are all complete and the water…read morelevels were right to the top. Check-in was easy and the Camp-Hosts were extremely friendly and helpful. We stayed in "double-rate" site 23 which was all that was available due to our late booking, but the campsite and the ease of access could not have been more perfect. Water and vault toilets were close by. Definitely on our list to return here on future journeys through the San Juans!!