BEST FIRST DENTAL VISIT ... EVER! Great welcome, dentist spent time with me first, thorough exam, treatment plan clear, next appointment scheduled immediately. read more

Mesa Valley Modern Dentistry - General Dentistry Near Me - Mesa, Arizona

I can't express the gratitude I have for this dental office. They have been very kind and supportive of my dental journey with me. They are always attentive and professional explaining everything in detail on my dental plan. I appreciate Alyssa, Calvin, and doctor Richard. read more

The office is clean, and most of the staff is professional. I went in June to have a procedure done. I was asked to pay before having the procedure, and I did. The dentist decided not to do everything that I was quoted for, and I was fine with that. The office then told me that I would be reimbursed for the difference. I have gone back three times since then to ask about my reimbursement. On October 11th, I was told that I would be reimbursed on Monday, the 13th. It is now the 14th, and I have not been reimbursed. I now have to take more time out of my schedule to do there again. The amount owed me is $800. It sounds like I will have to end up taking them to small claims court. I can't believe they are trying to steal my money. I will post an update after I speak with them again. read more

Wow! Highly satisfied patient here! My teeth and smile game is back on point!! What a thorough, deep cleaning that was at the dentist office today! I got the top of the line cleaning which included the laser treatment's (all the bells and whistles) Damien, who was my dental hygienist was very kind, compassionate, professional and courteous. He was also very personable and made sure I was well taken care of!! He's definitely the one you want to see when you need a professional thorough deep clean!! Love this office have been coming here for a while now! Doesn't get any better than this!! Two thumbs up read more

Mesa Valley Modern Dentistry - Me and the dental hygienist Damien - General Dentistry Near Me - Mesa, Arizona

I can't express how caring the dental office is! From the dentists to the front office, everyone is kind and concerned about your needs. I've always hated the dentist and dread going there, until I found this dental office. Before I hadn't been to the dentist in 8 years, and now I have no problem going there. I had my wisdom teeth removed and unfortunately got a dry socket but the team took very good care of me and got me in on the same day I called about the pain. Thank you to everyone who works here! I really do appreciate everything you do to make your patients comfortable! If you are looking for a good, caring dentist definitely come here! read more

Great customer service and dental service. The front desk staff- Heather and Jamie are very pleasant. They help you feel comfortable and give the best service. The dentist- Ryan Smith and his staff make you feel welcome. They make sure you are comfortable. I appreciate their fast and efficient service. I highly recommend this place. read more

Friendly , caring and very professional team! This location and staff did a fantastic job with a not so easy task! A cap came off on my very back tooth and I was leaving town the next day. Modern Dentistry After Hours was able to schedule me at this location and what a perfect place ! Dr. Garcia and his assistant Theresa I hope i remembered her name right , were able to get the cap put back in place but had to do a little prep work to make it all happen. The staff is so awesome especially the gal working the front desk. I highly recommend this location and Dr. Garcia. Thank you all for making my day! read more

The first appointment is supposed to be $39 for new patients to get X-rays and a cleaning. They did do my xrays, but then left me sitting in the back for 25 minutes before the hygienist came in and said they ran out of time to do my cleaning and told me they'd do it during my next appointment. The next appointment was a week later to get a tooth pulled. They happily took my money, made me wait 30 minutes after my appointment time, and then finally came in to tell me they were missing a piece of a machine and could not do the extraction. UPDATE: they called me and asked me to come in. Their office manager was very nice and promised a better experience. The procedures went smoothly for the most part, but they still forgot to do my cleaning. They filled 3 cavities and pulled a tooth and then told me to call my ride. When I went to check out, they tried to charge me for the cleaning and I had to let them know they didn't do the cleaning. The office manager went to the back and said they had time if I wanted to wait, but my ride was already on their way to me and my mouth was in pain and very bloody already at that point. Maybe if I go back for a 4th appointment, I can finally get my teeth cleaning that I should have gotten on appointment one. read more

The front of office staff were very kind and helpful in getting my insurance information on file. Dentist Huynh helped to walk me though what was needed and quick to get the procedure done and explained what to expect after. read more

So I was so prepared to give this office five stars when I went it. It was clean and the receptionists were nice. They brought me back and let me watch tv in the chair while I waited. They got me water and got my X-rays done. Everyone smiled and was sweet. So far so good right? The thing is once they decided I had an early onset of periodontal disease that didn't immediate treatment things changed. I told them that the dentist I tried to go to a year ago said the same thing and wanted me to get a deep cleaning for around 3k. I declined and they wouldn't do my cleaning so I left that place. I ended up going to a top notch periodontist (they special in gums so they would know) in Chicago and they said I didn't need a deep cleaning (or scaling) just a deeper clean. No need to pull back the gums and all that. Just a little elbow grease. I hadn't been in years because dentists terrify me. Since going to the periodontist last year I felt so much better. Well being at Mesa Valley kind of set me back. They insisted that I did need this deep clean with lasers even though my gums had gotten better in the last year. They said I also needed two fills. The price was $1400 after their discount, of which 40% had to be paid then. I came in for a $39 new patient cleaning so a $1400 bill with days of pain froze me. Once I declined no one was smiling anymore. Everyone had an attitude. The hygienist, Sabrina I think, no longer could clean my teeth because she was "busy". How do I have an appointment for a cleaning with you but you're now too busy to do it because I'm not coughing up more money. Is there a commission here? The dentist ended up doing my cleaning and even though he sounded like he was trying to be pleasant looked like the job was beneath him then commented he could only do so much. Kate polished my teeth. She was sweet. Had they been nicer and understanding to the financial part of it, the pain, the fact that I had another appointment right after and this appointment took two hours I would have considered working something out. But the way you treat people even when they can't funnel money into you says a lot. I'll keep looking for a dentist. This place won't be it. read more

I have been going to this office for 2 years. Brought a couple of my kids also. The front desk girls turned into being very condescending and rude. They will talk over you. Dr. H is ok but he often either turned us to the dental assistants or hygienist or other specialist. Front desk girls Jaymee & Alyssa ruin the whole environment. Will not be going back, read more

If I could give negative 5 stars with a law suit; I would be doing so now. I picked this place after having an AWFUL experience at another dentistry. When going in, my appointment took 2 and a half hours roughly. I went in for a routine cleaning and to get any cavities I had filled. They told me I have 3 cavities. I have never had a cavity in my life. But I trusted them. I am 19 years old and they told me I have Periodontal gum disease. I know for a fact I do not have gum disease because I am a mouth breather who has been going to an orthodontist/dentist for 5 years. After scaring the living shit out of me, they then had me sit down with a hygienist who said I need special laser treatment every 6 months. It would all have to be paid out of pocket as well. Not only did they lie about me having gum disease, they also told me my insurance would cover everything. They charged me $200 for getting HALF my mouth scraped. I didn't even get a cleaning. I know what a cleaning is because they polish your teeth afterwards. I also went in because I had heard "great" things about possibly getting my wisdom teeth out. I could honestly go on about this place. If you value people who care about you, your teeth, and if you care about your pockets... I can happily recommend the dentistry I go to now. They told me I don't have gum disease. They realized I was a mouth breather. They treat me with care, and identified 1 cavities in my mouth. So honestly, Mesa Valley Modern Dentistry watch your backs. I will NEVER STOP telling people about what you did to me. And if I can sue, you bet your ass I am going to. read more

Always, and yes, I said always, the very best dental practice I have ever been to. I cannot say enough good things about this team of amazing human beings in charge of my smile. I'm so grateful to have met Dr. Smith when I did, and as a result of that chance meeting, I was given a new family. I always feel like I'm coming home every time I walk through the door. From the front desk all the way back, every single person in this office is cheerful, pleasant and super friendly. I'm always happy to refer anyone in need of dental care here. Notice how many times I said the word "always" ? Yeah, that many. And more. Thank you to all of you! See you in a few weeks for my cleaning! -Adam read more

I brought my daughter here because they took our dental insurance and she was having issues with her wisdom teeth. She underwent a general cleaning, x-rays and examination. Everything seemed fine...I knew her wisdom teeth would need to come out so no surprise there. When Jamie (the receptionist) went over the treatment plan we discussed the additional removal of a baby tooth. I was assured that would be done. Fast forward, surgery was performed, wisdom teeth out, baby tooth, not. When I called Jamie told me all the extractions were performed and the removal of the baby tooth was never discussed. I figured perhaps I misunderstood and left it at that. I should have talked to the dentist myself but since my daughter is 19 I didn't. Bottom line is this outfit is not honest. They just want money. read more

I'm writing to let everyone know that although they say that they offer an initial visit and cleaning for $39 that is not true. What they actually do is figure out everything that's wrong and then "prescribe" the cleaning you actually need which will probably be around $200 or at least it was for me. I was fully prepared to pay for dental work even into the thousands of dollars but I don't like to be lied to, so I will be paying someone else. I also don't like to be insulted are treated like I'm stupid. I just feel like it's important that people not be misled, wasting an hour and a half to get a cleaning for $39 when that's likely not going to be happening. read more

I desperately needed a cleaning and I came to the right place! Everybody was so nice and professional. I will definitely be coming back for my routine checks. read more

This place is a joke. Cleanings take 2-4 hours. My teeth had issues after they started working on them then left me in pain for 2 months. The dentist is fresh out of dental college and knows very little. The main dentist, Dr. Smith is no better, diagnosing people without even examining them. The 2 girls up front, Heather and Jamie make excuses and often times are rather rude and condescending. Don't waste your time or money because they give you treatments that are not needed and charge and arm and a leg. Run far far away!!!! read more

Dr Smith is an example of what a great dentist is and the staff here are top notch. I have never been to a dentist or office in 37 years as great as this one. My entire family will start using this office after the great experience I have had here. My teeth look great and before they were in horrible shape and I never smiled. Now I smile and enjoy looking at my teeth. read more

Dr. Huynh and the staff at this office made having to see a dentist more enjoyable. Though this was my first time in the office, I found this dentist to be very kind and he answered all of my questions with detailed explanations. I feel Dr. "Win" -as he said his name is pronounced- will most likely remain my choice of dentists for as long as I am living in the East valley. read more

This is one of the best dentistry places I have been to. The atmosphere was phenomenal thanks to the very friendly staff. Kaitlyn was very informative and took a great amount of her time to make sure I had no questions left unanswered and to be worry free. I will definitely be coming back again. read more

This is the best experience with a dentist/hygienist I've ever had! To the kindness of front desk, Jaymee,to the kindness of the dental assistant, Daisy, to the kindness of the dentist, Mr. Smith and the kindness of the hygienist, Albert. You all took your time and made sure i was comfortable and answered all my questions. Thank you all so much! I can't wait to come back!!! read more

Went in for the $39 special including exam, x-rays, and regular cleaning. Everyone did a good job... High praise from me 'cause I'm very skeptical of dental offices after getting screwed over too many times. This office has no high sales pressure tactics and everyone seems honest. Hygienist didn't jam the measuring pick into my gums to fake periodontal disease as others have at other dishonest places that just want more money. I have a natural depression in one of my bicuspids (always have) that most dentists try to con me into thinking it's a cavity... this dentist didn't. I opted for a little extra than the special 'cause of their honesty and was not pressured into getting it... it was a fair deal. Left with a free dental kit (brush, paste, floss, AND pre-filled whitening tray). Don't remember last time my teeth felt this clean! I will be returning to this office and recommend that you give them a try. read more